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Deskside support specialist vs computer support specialist

The differences between deskside support specialists and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside support specialist and a computer support specialist. Additionally, a computer support specialist has an average salary of $63,926, which is higher than the $52,580 average annual salary of a deskside support specialist.

The top three skills for a deskside support specialist include troubleshoot, deskside support and tcp ip. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.

Deskside support specialist vs computer support specialist overview

Deskside Support SpecialistComputer Support Specialist
Yearly salary$52,580$63,926
Hourly rate$25.28$30.73
Growth rate10%10%
Number of jobs117,307114,029
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 51%
Average age4242
Years of experience22

Deskside support specialist vs computer support specialist salary

Deskside support specialists and computer support specialists have different pay scales, as shown below.

Deskside Support SpecialistComputer Support Specialist
Average salary$52,580$63,926
Salary rangeBetween $45,000 And $60,000Between $44,000 And $91,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Google
Best paying industry-Technology

Differences between deskside support specialist and computer support specialist education

There are a few differences between a deskside support specialist and a computer support specialist in terms of educational background:

Deskside Support SpecialistComputer Support Specialist
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 51%
Most common majorInformation TechnologyComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Deskside support specialist vs computer support specialist demographics

Here are the differences between deskside support specialists' and computer support specialists' demographics:

Deskside Support SpecialistComputer Support Specialist
Average age4242
Gender ratioMale, 89.0% Female, 11.0%Male, 80.1% Female, 19.9%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deskside support specialist and computer support specialist duties and responsibilities

Deskside support specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Assist with CISCO VoIP phone system.
  • Install images via SCCM server.
  • Assist in regular preventive maintenance of floor workstations and laptops.
  • Provide onsite support for all LAN and pc-base applications offer by the firm.
  • Designate VIP technician, troubleshooting all VIP tickets and ensuring all tickets meet service level agreements.
  • Show more

Computer support specialist example responsibilities.

  • Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
  • Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
  • Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
  • Deploy new machines, installing OS, applications, drivers, and network configurations.
  • Participate in vulnerability resolution for both OS and specific applications on the OIG network.
  • Establish a new process for imaging machines using Linux and write documentation for it.
  • Show more

Deskside support specialist vs computer support specialist skills

Common deskside support specialist skills
  • Troubleshoot, 14%
  • Deskside Support, 8%
  • Tcp Ip, 7%
  • LAN, 7%
  • Technical Support, 6%
  • Customer Satisfaction, 6%
Common computer support specialist skills
  • Computer Support, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Customer Service, 6%
  • Desk Support, 5%
  • Computer System, 5%

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