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Deskside support specialist vs systems specialist

The differences between deskside support specialists and systems specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside support specialist and a systems specialist. Additionally, a systems specialist has an average salary of $86,020, which is higher than the $52,580 average annual salary of a deskside support specialist.

The top three skills for a deskside support specialist include troubleshoot, deskside support and tcp ip. The most important skills for a systems specialist are customer service, veterans, and troubleshoot.

Deskside support specialist vs systems specialist overview

Deskside Support SpecialistSystems Specialist
Yearly salary$52,580$86,020
Hourly rate$25.28$41.36
Growth rate10%10%
Number of jobs117,307127,812
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 54%
Average age4242
Years of experience22

Deskside support specialist vs systems specialist salary

Deskside support specialists and systems specialists have different pay scales, as shown below.

Deskside Support SpecialistSystems Specialist
Average salary$52,580$86,020
Salary rangeBetween $45,000 And $60,000Between $61,000 And $120,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-BP America Inc
Best paying industry-Manufacturing

Differences between deskside support specialist and systems specialist education

There are a few differences between a deskside support specialist and a systems specialist in terms of educational background:

Deskside Support SpecialistSystems Specialist
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 54%
Most common majorInformation TechnologyBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Deskside support specialist vs systems specialist demographics

Here are the differences between deskside support specialists' and systems specialists' demographics:

Deskside Support SpecialistSystems Specialist
Average age4242
Gender ratioMale, 89.0% Female, 11.0%Male, 74.2% Female, 25.8%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.7% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deskside support specialist and systems specialist duties and responsibilities

Deskside support specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Assist with CISCO VoIP phone system.
  • Install images via SCCM server.
  • Assist in regular preventive maintenance of floor workstations and laptops.
  • Provide onsite support for all LAN and pc-base applications offer by the firm.
  • Designate VIP technician, troubleshooting all VIP tickets and ensuring all tickets meet service level agreements.
  • Show more

Systems specialist example responsibilities.

  • Manage the coordination and resolution of mainframe job failures.
  • Complete VMWARE infrastructure course lead by certify VMWARE trainer, which cover all aspects of VMWARE installation and support.
  • Manage the implementation, installation and maintenance of EMR software and hardware systems for mid-size home health care organization.
  • Manage the infrastructure implementation and statewide roll-out for MIIS, including prioritization of electronic health record (EHR) provider sites.
  • Lead project implementation of global HRIS performance management system.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Show more

Deskside support specialist vs systems specialist skills

Common deskside support specialist skills
  • Troubleshoot, 14%
  • Deskside Support, 8%
  • Tcp Ip, 7%
  • LAN, 7%
  • Technical Support, 6%
  • Customer Satisfaction, 6%
Common systems specialist skills
  • Customer Service, 10%
  • Veterans, 8%
  • Troubleshoot, 7%
  • Technical Support, 6%
  • Patients, 5%
  • Project Management, 4%

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