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Desktop service technician vs service technician

The differences between desktop service technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a desktop service technician and a service technician. Additionally, a desktop service technician has an average salary of $55,718, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a desktop service technician include PC, desktop support and voip. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Desktop service technician vs service technician overview

Desktop Service TechnicianService Technician
Yearly salary$55,718$40,379
Hourly rate$26.79$19.41
Growth rate8%8%
Number of jobs90,832254,533
Job satisfaction--
Most common degreeBachelor's Degree, 43%Associate Degree, 29%
Average age4444
Years of experience1212

Desktop service technician vs service technician salary

Desktop service technicians and service technicians have different pay scales, as shown below.

Desktop Service TechnicianService Technician
Average salary$55,718$40,379
Salary rangeBetween $40,000 And $77,000Between $28,000 And $57,000
Highest paying City-Richmond, CA
Highest paying state-Hawaii
Best paying company-IBM
Best paying industry-Technology

Differences between desktop service technician and service technician education

There are a few differences between a desktop service technician and a service technician in terms of educational background:

Desktop Service TechnicianService Technician
Most common degreeBachelor's Degree, 43%Associate Degree, 29%
Most common majorComputer ScienceBusiness
Most common college--

Desktop service technician vs service technician demographics

Here are the differences between desktop service technicians' and service technicians' demographics:

Desktop Service TechnicianService Technician
Average age4444
Gender ratioMale, 89.6% Female, 10.4%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.6% Asian, 1.7% White, 71.8% American Indian and Alaska Native, 0.7%Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between desktop service technician and service technician duties and responsibilities

Desktop service technician example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Support VPN and VDI connections for remote workers.
  • Image and install OS and applications on desktops and laptops.
  • Assist users with VPN installation and setup to access network remotely.
  • Provide technical assistance in virus cleanup, configuration and installation of new workstations and computer training facility setup.
  • Deploy Microsoft SMS packages to add windows updates, anit-virus updates, and all other software packages via Microsoft SMS.
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Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Desktop service technician vs service technician skills

Common desktop service technician skills
  • PC, 11%
  • Desktop Support, 5%
  • VoIP, 5%
  • Remote Desktop, 5%
  • Software Issues, 5%
  • Network Printers, 5%
Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%

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