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Desktop support lead technician vs computer support technician

The differences between desktop support lead technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desktop support lead technician and a computer support technician. Additionally, a desktop support lead technician has an average salary of $61,560, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a desktop support lead technician include desktop support, remote desktop and PC. The most important skills for a computer support technician are customer service, technical support, and computer support.

Desktop support lead technician vs computer support technician overview

Desktop Support Lead TechnicianComputer Support Technician
Yearly salary$61,560$41,852
Hourly rate$29.60$20.12
Growth rate10%10%
Number of jobs104,356121,180
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Average age4242
Years of experience22

Desktop support lead technician vs computer support technician salary

Desktop support lead technicians and computer support technicians have different pay scales, as shown below.

Desktop Support Lead TechnicianComputer Support Technician
Average salary$61,560$41,852
Salary rangeBetween $37,000 And $101,000Between $34,000 And $51,000
Highest paying City-Lompoc, CA
Highest paying state-California
Best paying company-Lawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between desktop support lead technician and computer support technician education

There are a few differences between a desktop support lead technician and a computer support technician in terms of educational background:

Desktop Support Lead TechnicianComputer Support Technician
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Desktop support lead technician vs computer support technician demographics

Here are the differences between desktop support lead technicians' and computer support technicians' demographics:

Desktop Support Lead TechnicianComputer Support Technician
Average age4242
Gender ratioMale, 91.6% Female, 8.4%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between desktop support lead technician and computer support technician duties and responsibilities

Desktop support lead technician example responsibilities.

  • Lead weekend conversion team for client workstation migration from Novell to NT.
  • Manage incoming tasks and incidents in remedy and troubleshooting.
  • Deploy and implement Citrix Xen.
  • Learned to use SCCM to deploy software packages.
  • Configure, deploy and repair desktops and laptop workstations.
  • Support remote network access problems with dial up and VPN users.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Desktop support lead technician vs computer support technician skills

Common desktop support lead technician skills
  • Desktop Support, 8%
  • Remote Desktop, 7%
  • PC, 6%
  • Computer System, 6%
  • Troubleshoot, 6%
  • Technical Support, 6%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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