Post job

Desktop support lead technician vs desktop engineer

The differences between desktop support lead technicians and desktop engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desktop support lead technician and a desktop engineer. Additionally, a desktop engineer has an average salary of $102,893, which is higher than the $61,560 average annual salary of a desktop support lead technician.

The top three skills for a desktop support lead technician include desktop support, remote desktop and PC. The most important skills for a desktop engineer are customer service, SCCM, and troubleshoot.

Desktop support lead technician vs desktop engineer overview

Desktop Support Lead TechnicianDesktop Engineer
Yearly salary$61,560$102,893
Hourly rate$29.60$49.47
Growth rate10%10%
Number of jobs104,35687,458
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 53%
Average age4242
Years of experience22

Desktop support lead technician vs desktop engineer salary

Desktop support lead technicians and desktop engineers have different pay scales, as shown below.

Desktop Support Lead TechnicianDesktop Engineer
Average salary$61,560$102,893
Salary rangeBetween $37,000 And $101,000Between $77,000 And $136,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between desktop support lead technician and desktop engineer education

There are a few differences between a desktop support lead technician and a desktop engineer in terms of educational background:

Desktop Support Lead TechnicianDesktop Engineer
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 53%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of PennsylvaniaMassachusetts Institute of Technology

Desktop support lead technician vs desktop engineer demographics

Here are the differences between desktop support lead technicians' and desktop engineers' demographics:

Desktop Support Lead TechnicianDesktop Engineer
Average age4242
Gender ratioMale, 91.6% Female, 8.4%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 13.6% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between desktop support lead technician and desktop engineer duties and responsibilities

Desktop support lead technician example responsibilities.

  • Lead weekend conversion team for client workstation migration from Novell to NT.
  • Manage incoming tasks and incidents in remedy and troubleshooting.
  • Deploy and implement Citrix Xen.
  • Learned to use SCCM to deploy software packages.
  • Configure, deploy and repair desktops and laptop workstations.
  • Support remote network access problems with dial up and VPN users.
  • Show more

Desktop engineer example responsibilities.

  • Assign and manage extensions, voicemail accounts using AVAYA phone system.
  • Partner with Microsoft, Symantec and other vendors to manage applications on all corporate desktops.
  • Work on installing, configuring and managing multiple LAN/WAN network technologies (Cisco switches, routers and firewalls).
  • Manage software deployments using SCCM and oversee monitoring of complex applications.
  • Install and troubleshoot LAN connectivity email configurations on end-user workstations.
  • Advance knowledge of LAN's including administration, security and physical cabling.
  • Show more

Desktop support lead technician vs desktop engineer skills

Common desktop support lead technician skills
  • Desktop Support, 8%
  • Remote Desktop, 7%
  • PC, 6%
  • Computer System, 6%
  • Troubleshoot, 6%
  • Technical Support, 6%
Common desktop engineer skills
  • Customer Service, 9%
  • SCCM, 9%
  • Troubleshoot, 7%
  • PowerShell, 6%
  • OS, 4%
  • Technical Support, 4%

Browse computer and mathematical jobs