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Desktop support lead technician vs lead technician

The differences between desktop support lead technicians and lead technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desktop support lead technician and a lead technician. Additionally, a lead technician has an average salary of $90,615, which is higher than the $61,560 average annual salary of a desktop support lead technician.

The top three skills for a desktop support lead technician include desktop support, remote desktop and PC. The most important skills for a lead technician are java, architecture, and digital transformation.

Desktop support lead technician vs lead technician overview

Desktop Support Lead TechnicianLead Technician
Yearly salary$61,560$90,615
Hourly rate$29.60$43.56
Growth rate10%10%
Number of jobs104,356250,590
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 50%
Average age4242
Years of experience22

Desktop support lead technician vs lead technician salary

Desktop support lead technicians and lead technicians have different pay scales, as shown below.

Desktop Support Lead TechnicianLead Technician
Average salary$61,560$90,615
Salary rangeBetween $37,000 And $101,000Between $67,000 And $121,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Retail

Differences between desktop support lead technician and lead technician education

There are a few differences between a desktop support lead technician and a lead technician in terms of educational background:

Desktop Support Lead TechnicianLead Technician
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 50%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of PennsylvaniaMassachusetts Institute of Technology

Desktop support lead technician vs lead technician demographics

Here are the differences between desktop support lead technicians' and lead technicians' demographics:

Desktop Support Lead TechnicianLead Technician
Average age4242
Gender ratioMale, 91.6% Female, 8.4%Male, 83.4% Female, 16.6%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between desktop support lead technician and lead technician duties and responsibilities

Desktop support lead technician example responsibilities.

  • Lead weekend conversion team for client workstation migration from Novell to NT.
  • Manage incoming tasks and incidents in remedy and troubleshooting.
  • Deploy and implement Citrix Xen.
  • Learned to use SCCM to deploy software packages.
  • Configure, deploy and repair desktops and laptop workstations.
  • Support remote network access problems with dial up and VPN users.
  • Show more

Lead technician example responsibilities.

  • Manage and support the Cisco base corporate remote access VPN solution.
  • Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
  • Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
  • Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
  • Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
  • Configure and manage JGroup multicasting communication for apache tomcat web servers.
  • Show more

Desktop support lead technician vs lead technician skills

Common desktop support lead technician skills
  • Desktop Support, 8%
  • Remote Desktop, 7%
  • PC, 6%
  • Computer System, 6%
  • Troubleshoot, 6%
  • Technical Support, 6%
Common lead technician skills
  • Java, 10%
  • Architecture, 7%
  • Digital Transformation, 6%
  • Customer Service, 6%
  • Database, 4%
  • HTML, 3%

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