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Desktop support lead technician vs network support technician

The differences between desktop support lead technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desktop support lead technician and a network support technician. Additionally, a desktop support lead technician has an average salary of $61,560, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a desktop support lead technician include desktop support, remote desktop and PC. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Desktop support lead technician vs network support technician overview

Desktop Support Lead TechnicianNetwork Support Technician
Yearly salary$61,560$48,622
Hourly rate$29.60$23.38
Growth rate10%5%
Number of jobs104,356120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 50%
Average age4243
Years of experience22

Desktop support lead technician vs network support technician salary

Desktop support lead technicians and network support technicians have different pay scales, as shown below.

Desktop Support Lead TechnicianNetwork Support Technician
Average salary$61,560$48,622
Salary rangeBetween $37,000 And $101,000Between $38,000 And $61,000
Highest paying City-Troy, NY
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between desktop support lead technician and network support technician education

There are a few differences between a desktop support lead technician and a network support technician in terms of educational background:

Desktop Support Lead TechnicianNetwork Support Technician
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 50%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Desktop support lead technician vs network support technician demographics

Here are the differences between desktop support lead technicians' and network support technicians' demographics:

Desktop Support Lead TechnicianNetwork Support Technician
Average age4243
Gender ratioMale, 91.6% Female, 8.4%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between desktop support lead technician and network support technician duties and responsibilities

Desktop support lead technician example responsibilities.

  • Lead weekend conversion team for client workstation migration from Novell to NT.
  • Manage incoming tasks and incidents in remedy and troubleshooting.
  • Deploy and implement Citrix Xen.
  • Learned to use SCCM to deploy software packages.
  • Configure, deploy and repair desktops and laptop workstations.
  • Support remote network access problems with dial up and VPN users.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Desktop support lead technician vs network support technician skills

Common desktop support lead technician skills
  • Desktop Support, 8%
  • Remote Desktop, 7%
  • PC, 6%
  • Computer System, 6%
  • Troubleshoot, 6%
  • Technical Support, 6%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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