Post job

Desktop support team lead vs desktop engineer

The differences between desktop support team leads and desktop engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desktop support team lead and a desktop engineer. Additionally, a desktop engineer has an average salary of $102,893, which is higher than the $80,618 average annual salary of a desktop support team lead.

The top three skills for a desktop support team lead include remote desktop, PC and customer service. The most important skills for a desktop engineer are customer service, SCCM, and troubleshoot.

Desktop support team lead vs desktop engineer overview

Desktop Support Team LeadDesktop Engineer
Yearly salary$80,618$102,893
Hourly rate$38.76$49.47
Growth rate10%10%
Number of jobs112,43487,458
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 53%
Average age4242
Years of experience22

Desktop support team lead vs desktop engineer salary

Desktop support team leads and desktop engineers have different pay scales, as shown below.

Desktop Support Team LeadDesktop Engineer
Average salary$80,618$102,893
Salary rangeBetween $56,000 And $115,000Between $77,000 And $136,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between desktop support team lead and desktop engineer education

There are a few differences between a desktop support team lead and a desktop engineer in terms of educational background:

Desktop Support Team LeadDesktop Engineer
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 53%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Desktop support team lead vs desktop engineer demographics

Here are the differences between desktop support team leads' and desktop engineers' demographics:

Desktop Support Team LeadDesktop Engineer
Average age4242
Gender ratioMale, 87.7% Female, 12.3%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 13.6% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between desktop support team lead and desktop engineer duties and responsibilities

Desktop support team lead example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Utilize SCCM to patch enterprise workstations.
  • Serve as a go to technician to resolve complex network, hardware and software issues at various workstations.
  • Network support consists of TCP/IP networking
  • Use remedy trouble ticket system, push applications from server using Altiris.
  • Orient end users to the new OS with documentation and monitor inventory.
  • Show more

Desktop engineer example responsibilities.

  • Assign and manage extensions, voicemail accounts using AVAYA phone system.
  • Partner with Microsoft, Symantec and other vendors to manage applications on all corporate desktops.
  • Work on installing, configuring and managing multiple LAN/WAN network technologies (Cisco switches, routers and firewalls).
  • Manage software deployments using SCCM and oversee monitoring of complex applications.
  • Install and troubleshoot LAN connectivity email configurations on end-user workstations.
  • Advance knowledge of LAN's including administration, security and physical cabling.
  • Show more

Desktop support team lead vs desktop engineer skills

Common desktop support team lead skills
  • Remote Desktop, 7%
  • PC, 7%
  • Customer Service, 5%
  • SCCM, 5%
  • Network Printers, 5%
  • Troubleshoot, 4%
Common desktop engineer skills
  • Customer Service, 9%
  • SCCM, 9%
  • Troubleshoot, 7%
  • PowerShell, 6%
  • OS, 4%
  • Technical Support, 4%

Browse computer and mathematical jobs