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Direct sales manager vs sales support manager

The differences between direct sales managers and sales support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a direct sales manager and a sales support manager. Additionally, a direct sales manager has an average salary of $120,139, which is higher than the $94,946 average annual salary of a sales support manager.

The top three skills for a direct sales manager include sales professionals, account executives and customer service. The most important skills for a sales support manager are project management, CRM, and salesforce.

Direct sales manager vs sales support manager overview

Direct Sales ManagerSales Support Manager
Yearly salary$120,139$94,946
Hourly rate$57.76$45.65
Growth rate5%5%
Number of jobs140,506166,510
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 69%
Average age4646
Years of experience88

What does a direct sales manager do?

Direct sales managers are individuals who take responsibility for leading and guiding sales people within an organization. It is the job of the sales managers to set the goals and quotas, create sales plans, and analyze data. They assign sales territories and conduct sales training. They serve as mentors for sales team members and involve in the recruitment and dismissal process. Also, they foresee sales and identify product and service profitability for the company.

What does a sales support manager do?

A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.

Direct sales manager vs sales support manager salary

Direct sales managers and sales support managers have different pay scales, as shown below.

Direct Sales ManagerSales Support Manager
Average salary$120,139$94,946
Salary rangeBetween $80,000 And $178,000Between $62,000 And $144,000
Highest paying City-Portland, OR
Highest paying state-Oregon
Best paying company-Accenture
Best paying industry-Professional

Differences between direct sales manager and sales support manager education

There are a few differences between a direct sales manager and a sales support manager in terms of educational background:

Direct Sales ManagerSales Support Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Direct sales manager vs sales support manager demographics

Here are the differences between direct sales managers' and sales support managers' demographics:

Direct Sales ManagerSales Support Manager
Average age4646
Gender ratioMale, 61.9% Female, 38.1%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between direct sales manager and sales support manager duties and responsibilities

Direct sales manager example responsibilities.

  • Lead the SEO team and direct all SEO strategies and initiatives.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Conduct direct sales calls to all key accounts, both distributors and chains.
  • Utilize information technology expertise to develop and maintain web presence, create marketing opportunities, CRM management, and increase productivity.
  • Initiate resource selection, pricing, merchandising and promotion for online store utilizing email, SEO, and social media.
  • Develop ROI models to ensure profit hurdles are meet.
  • Show more

Sales support manager example responsibilities.

  • Develop specifications, samples, and product metrics to achieve production readiness for all POS material.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Improve sales order checklist and re-evaluat assigned duties; ensure sales order fulfillment and logistics process improvement.
  • Coordinate daily workload within team using SalesForce and GP metrics to ensure that assign tasks are complete expeditiously.
  • Direct proposal development activities including RFP review and bid determination.
  • Coordinate with legal and contracting departments to obtain information to fulfill RFP requirements.
  • Show more

Direct sales manager vs sales support manager skills

Common direct sales manager skills
  • Sales Professionals, 17%
  • Account Executives, 14%
  • Customer Service, 8%
  • Sales Management, 7%
  • Payroll, 6%
  • Direct Reports, 4%
Common sales support manager skills
  • Project Management, 12%
  • CRM, 7%
  • Salesforce, 7%
  • Sales Training, 6%
  • Excellent Interpersonal, 5%
  • Direct Reports, 5%

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