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Director of enterprise strategy vs service delivery manager

The differences between directors of enterprise strategy and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of enterprise strategy and a service delivery manager. Additionally, a director of enterprise strategy has an average salary of $131,500, which is higher than the $102,213 average annual salary of a service delivery manager.

The top three skills for a director of enterprise strategy include portfolio, project management and business strategy. The most important skills for a service delivery manager are service delivery, project management, and cloud.

Director of enterprise strategy vs service delivery manager overview

Director Of Enterprise StrategyService Delivery Manager
Yearly salary$131,500$102,213
Hourly rate$63.22$49.14
Growth rate16%16%
Number of jobs37,24471,475
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a director of enterprise strategy do?

The directors of enterprise strategy supervise internal and external research and analysis to develop actionable recommendations. These directors manage, plan, and execute enterprise-wide initiatives. They monitor competitors and key markets and develop detailed market insights and strategies. This position identifies risks to long-range strategic plans and develops mitigation strategies. Part of their responsibilities includes building credible subject matter expertise and personal brand across the enterprise. The requirements needed for this job analytical, leadership, and communications skills. They must have experience with corporate strategy and management consulting.

What does a service delivery manager do?

A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.

Director of enterprise strategy vs service delivery manager salary

Directors of enterprise strategy and service delivery managers have different pay scales, as shown below.

Director Of Enterprise StrategyService Delivery Manager
Average salary$131,500$102,213
Salary rangeBetween $93,000 And $184,000Between $74,000 And $140,000
Highest paying CitySan Francisco, CAStamford, CT
Highest paying stateNew JerseyConnecticut
Best paying companyPVHMcKinsey & Company Inc
Best paying industryHealth CareFinance

Differences between director of enterprise strategy and service delivery manager education

There are a few differences between a director of enterprise strategy and a service delivery manager in terms of educational background:

Director Of Enterprise StrategyService Delivery Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director of enterprise strategy vs service delivery manager demographics

Here are the differences between directors of enterprise strategy' and service delivery managers' demographics:

Director Of Enterprise StrategyService Delivery Manager
Average age4747
Gender ratioMale, 78.2% Female, 21.8%Male, 72.3% Female, 27.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director of enterprise strategy and service delivery manager duties and responsibilities

Director of enterprise strategy example responsibilities.

  • Lead virtual team; develop metrics to identify redundant applications (ERP, CRM) & life cycle growth metrics.
  • Design multiple environments and define SDLC and CII processes, migrate data centers to attain 10MM per year in cost savings.
  • Lead architecture and implementation of major ERP implementation and customization, involving mainframe migration.
  • Lead the social and cloud strategy and implementation, resulting in increase customer satisfaction and additional revenue opportunities.
  • Develop ROI analyses on tools purchases.
  • Company develop in store and enterprise SaaS operational management solutions for the retail, and hospitality industry.
  • Show more

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Director of enterprise strategy vs service delivery manager skills

Common director of enterprise strategy skills
  • Portfolio, 17%
  • Project Management, 12%
  • Business Strategy, 11%
  • Cloud, 8%
  • Infrastructure, 6%
  • Business Development, 5%
Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%

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