Director of sales jobs in Reston, VA

We're seeking an office-based International Move Manager to join a top-tier relocation company in Dulles, VA. This role is crucial in managing overseas moves for private and corporate clients, ensuring seamless door-to-door service worldwide. Ideal for relocation professionals experienced in coordinating international household goods shipments. Key Responsibilities: Coordinate international moves for private individuals and corporate assignees. Act as the central point of contact for clients from pre-move planning through final delivery. Prepare and manage international shipping documentation including customs, import/export forms, and insurance. Liaise with global partners, freight forwarders, and destination agents. Arrange packing, shipping, air/ocean freight, storage, and delivery services. Monitor shipment status and proactively update clients on progress. Ensure all services comply with international regulations and client requirements. Manage move budgets and provide detailed cost estimates. Resolve client queries, delays, or claims professionally and promptly. Maintain detailed records in move management and CRM systems. Collaborate with internal teams to ensure high-quality service delivery. Conduct post-move client feedback follow-ups and implement improvements. Key Skills & Experience: Proven experience coordinating international household goods relocations. Knowledge of customs procedures, global shipping, and compliance. Strong communication and relationship management skills. Ability to handle complex logistics across time zones and regions. Proficiency in move management and CRM systems. Highly organised with strong problem-solving capabilities.

Reporting to the Area Director, the Key Account Director (KAD) is responsible for identifying, developing, and executing business strategic plans in launching and selling products of the company. Other responsibility includes analysis of sales data to identify opportunities for business growth in assigned territory. Roles and Responsibilities: Develop account strategy and plans to deliver sales results. Identify opportunities and strategies to improve the positioning of products at a local level. Engage HCPs in dialogue about approved indications, product efficacy/safety profiles and treatment protocols to support on-label prescribing for appropriate patients. Establish and maintain ongoing, long-term collaborative relationships with stakeholders. Deliver plans and achieve sales goals on budget. Work Experience: Minimum of 10 years of experience in Pharma-Commercial, pre-launch launch, and post-launch of products. Must have extensive experience in Oncology product Sales Qualification: Extensive knowledge and experience in Oncology and biologics, biosimilars and the full life cycle of product launch and post launch. This is a Channel sales role, and you have to interact with Hospitals and health organization for high-volume sales. The annual sales target for this role is over 5 million USD. This position requires a candidate with experience in managing institutional channel sales, including Hospitals, Government-sponsored programs, Healthcare Organizations, and UN-accredited institutions. Education: Bachelor's Degree required in business or related field; advanced degrees, MBA, MS in business or related field is a plus.

Federal / DOD Audio Visual Sales Executive - Reston, VA The Sales Executive will cater to the DoD / Federal Government general contracting community for subcontract audiovisual integration opportunities (conference rooms, command and control, etc). This person will prospect, attain, grow and maintain key accounts. The focus will include an entire portfolio of AV & UC Technology Integration, Managed and Professional Services. Development of a strategic vision for federal government solutions and tactical execution of the vision are primary responsibilities. Enhancing/developing vendor relationships and utilization of technical expertise to promote the brand and initiatives are key to this position. This company promotes and rewards client-focused behavior, entrepreneurial thinking, teamwork, integrity, and a passion for success. Can go up to $120k base salary (Depending on experience) JOB REQUIREMENTS MUST have current AV Integration direct-sales experience. Experience in the Federal / DoD market space. Ability to market and develop business opportunities. A strong familiarity of the government market for target products and services. An extensive list of key contacts at Government Contractors and Agencies. Experience selling large UC and AV solutions preferred including systems like Polycom, Cisco, Crestron, Extron, AMX, Biamp, and ClearOne. Excellent customer communication skills, both verbal and written. Strong ability to close business, securing orders under acceptable company terms and margins. Ideally an existing book of business with no active Non-Compete agreement (can work freely without restrictions).

Ignitec infuses industry standards and leading technology capabilities to solve complex problems and deliver value with increased quality and lower performance risks. Our solutions combine top technology personnel, the latest cutting-edge technology, and Agile approaches to bring innovative ideas to life. We do not seek to meet expectation, we continuously strive to exceed them. We have received our MBE Certification from NMSDC as a certified Minority Small Business Enterprise. We take pride in the MBE certification and partner with organizations to meet their Minority (D&I) Small Business goals. We are also a certified Minority Business Enterprise by the USPAACC, which recently awarded Ignitec “The FAST 50 Asian American Business Award” in 2022. We are also DBE certified by the Virginia Department of SBSD. Term: Permanent, Full-time, W2 Eligibility: US Citizenship or Permanent Resident (must have lived in the U.S for +5 years) Location: Must be willing to travel to clients sites. Ideally local to Northern Virginia or Washington D.C but the role is mainly remote/hybrid. Salary Range: $110k-$120k annual salary with Commission of 2% of revenue on closed business (paid quarterly based on invoices paid) and $50k annual bonus if annual quota is met or exceeded. We are seeking a highly motivated and experienced Federal IT Sales Executive to lead business development and sales efforts within the U.S. Federal Government sector. This role involves selling IT products, solutions, and services to federal agencies, developing long-term customer relationships, and driving revenue growth in the public sector market. Required Qualifications: Bachelor's degree in Business, IT, or a related field (or equivalent experience). 5+ years of experience in IT sales (ideally IT Services), with at least 2-3 years focused on federal government clients. BD and Proposal Capture experience, in RFP's, RFI's, etc. Proven track record of exceeding sales quotas in a federal environment. Strong understanding of federal procurement processes and regulations (FAR, DFAR). Familiarity with federal contract vehicles (e.g., GSA IT Schedule 70, SEWP, CIO-SP3, Alliant). Excellent communication, negotiation, and presentation skills. Ability to obtain and maintain a U.S. government security clearance, if required. Key Responsibilities: Federal Sales Strategy: Develop and execute a comprehensive sales strategy to target key federal agencies (e.g., DoD, DHS, VA, GSA, etc.). Client Relationship Management: Build and maintain strong relationships with procurement officers, program managers, and technical stakeholders within federal agencies. New Business Development: Identify and pursue new sales opportunities through prospecting, networking, and leveraging existing government contracts (e.g., GSA Schedules, SEWP, GWACs). Contract Vehicles: Utilize knowledge of government contracting and contract vehicles to position offerings and close deals efficiently. Sales Targets: Meet or exceed assigned sales quotas and KPIs. Market Intelligence: Monitor federal market trends, funding cycles, and procurement plans to stay ahead of opportunities. Cross-Functional Collaboration: Work closely with solution architects, product teams, and delivery teams to ensure customer requirements are met.

a leading commercial roofing and waterproofing company serving the DC Metro region. We specialize in high-performance roofing systems, below-grade waterproofing, and architectural paver assemblies on some of the area's most prominent construction projects. With a reputation built on quality, integrity, and expertise, we are seeking an experienced leader to oversee our estimating operations and support continued growth. Overview We are seeking a Director of Estimating with a minimum of 10 years of experience in commercial roofing and waterproofing. This individual will lead the estimating department for new construction, manage a team of 2-3 junior estimators, and serve as the primary point of contact for all bid opportunities. The ideal candidate will be an expert in complex roofing and waterproofing systems, a skilled manager, and an effective communicator with strong client-facing experience. Responsibilities Lead all aspects of the estimating process for roofing and waterproofing scopes on commercial construction projects in the DC Metro area. Supervise, train, and mentor a team of junior estimators to ensure high-quality, timely bid submissions. Perform detailed quantity takeoffs and develop competitive pricing for hot rubberized asphalt systems, single ply roofing (TPO, PVC, EPDM), green roofs, and pedestal set paver assemblies. Analyze drawings, specifications, and addenda to evaluate scope, logistics, and risk. Serve as the primary estimating liaison for general contractors. Attend site visits, pre-bid meetings, and client presentations as needed. Maintain and track bid schedules, proposal pipelines, and follow-up activities. Collaborate with project management and field operations for seamless project transitions. Support business development by nurturing existing relationships and identifying new opportunities. What You Need Minimum 10 years of experience in commercial roofing and waterproofing estimating. Expertise in hot rubberized asphalt systems, single ply membranes, green roofing, and architectural paver assemblies. Strong working knowledge of construction documents, specifications, and industry practices. Proven experience leading and developing high-performing teams. Track record of building and maintaining long-term client relationships. Excellent organizational, communication, and leadership skills. Ability to manage multiple priorities in a fast-paced environment. Nice To Have Experience bidding to top-tier general contractors such as Clark Construction, Whiting-Turner, and John Moriarty & Associates. Familiarity with project delivery and market conditions in Washington DC, Maryland, and Northern Virginia. Business development or client-facing preconstruction experience. Compensation Competitive Base Salary in the 200k+ range Annual Bonuses up to 50k Full Benefits 401k 15 days PTO Gas Card for person vehicle Ongoing training and development Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JQ1-1856758 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

TPM Group specializes in providing seamless transitions for facilities and their occupants by expertly managing relocation logistics and construction details for government and commercial clients. Driven by precision and care, we take pride in handling complex projects with expertise and a focus on the details. Our services encompass turnkey project management, overseeing comprehensive building plans, and managing diverse networks of vendors to ensure successful project completion. We are committed to delivering efficient, high-quality solutions tailored to our clients' needs. Role Description This is an on-site, full-time Moving Sales position based in Washington, DC. The Moving Sales professional will have the following responsibilities: Identify and pursue new business opportunities within the office, commercial, and industrial moving markets in the metropolitan Washington, DC area. Conduct on-site surveys to assess client needs, create detailed estimates, and develop tailored move proposals. Manage the full sales cycle-from prospecting and proposal to contract signing and project handoff. Cultivate and maintain strong relationships with key decision-makers, including facilities managers, property managers, and corporate executives. Coordinate with operations to ensure seamless execution of each move. Maintain accurate records of leads, opportunities, and client interactions. Monitor industry trends, competitive activity, and market conditions to identify new growth opportunities. Provide exceptional follow-up and post-move support to ensure total client satisfaction and repeat business. Qualifications Strong skills in Communication and Customer Service Proven Sales expertise and ability to achieve targets Experience in Training and Sales Management Ability to build and maintain client relationships effectively Organizational skills and attention to detail for managing complex projects Three years of proven sales experience in office moving, industrial moving, commercial relocation, or related services (FF&E, Commercial Storage) Experience with government contracting a plus In-depth understanding of the office moving process, including project planning, estimating, and execution. Excellent communication, presentation, and negotiation skills. Highly organized with strong attention to detail and follow-through. Positive, self-motivated, and results-oriented mindset. Valid driver's license and reliable transportation. Prior experience in the relocation or project management industry is advantageous

About the Role The Regional Sales Manager - Data Center Sales represents The client Access Floors out in the market in a professional manner exhibiting the sales and technical skills required to position The client as the preferred manufacturer and supplier of access floor systems, containment systems, and value-added products. What You'll Do Promotes the sale of The client products to meet or exceed the sales budget. Identifies opportunities early to provide maximum visibility of the order pipeline. Creates preferences for The client products through specification promotion. Establishes positive relationships with owners, architects, contractors, dealers, and other key influencers. Successfully manages the budget/bid process by understanding the project requirements, specifications and project scope. Provides competitive pricing direction. Follows up on outstanding bids to stay engaged with the sales process and to help close the sale. Provides presentations on The client products with the goal of growing the market penetration rate of buildings designed with underfloor service distribution. Assists both the architectural and engineering communities with specifications, project details, lessons learned and best practices, helping to position The client as the go-to company for The client products. Prepares project cost estimates to effectively evaluate bid price recommendations. Makes pricing decisions based on the competitive environment, factory loading, margin targets, and other considerations. Manages distribution in assigned territory, maintaining a The client market share greater than 65%. Assists in positioning The client dealers to be the preferred supplier and installer of The client products. Establishes and maintains trust between The client dealers in multiple distribution markets. Establishes and maintains open lines of communication with The client dealers, ensuring a mutually beneficial relationship built on good communication and trust. Works with The client's Customer Service Representatives (CSR) to ensure that dealers are getting the necessary support for pricing requests, material requests, delivery requests, etc., to the dealer's satisfaction. Maintains project tracking in SalesForce CRM. Records pricing, contacts, and key activities for all projects. Participates in The client monthly call with Sales Director to review projects, information, strategies, issues, and concerns as necessary and relative to the projects, the region, the competition, dealers, and/or the individual. Reviews monthly sales, booking, and backlog reports. Actively participates in membership organizations that will benefit The client, enabling networking opportunities and the ability to create quality business relationships. Provides cross territory support to other Regional Sales Managers in the promotion of The client products. Maintains awareness of individual contribution to and impact of the quality, safety, environmental, and product compliance policies and activities; reports all quality issues, unsafe acts, and unsafe conditions to the proper personnel. What You'll Bring Experience in a similar sales position. Experience in the architectural and/or data center field is highly preferred. Experience in product sales into Data Center environment preferred. Self-motivated team player with excellent communication skills, presentation skills, and listening ability providing for business opportunities and the ability to establish and maintain long term relationships with key Customers, Architects, Contractors and Dealers. Proficient in all Microsoft Office applications (Word, Excel, Power Point) and Outlook. Position requires travel as necessary across assigned region and to The client Corporate based out of home office. Ability to interpret architectural plans and specifications.

Key member of the sales leadership team, Regional In-Home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills. Key Responsibilities Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners) Actively recruit and on-board outside contractors with experience in window treatments Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance Work with business support groups to provide ongoing operation support to BTG partners Work with installation managers to build installation network and maintain excellent service levels in remote markets Help identify and qualify installers as needed Measure installation service levels Work with stores leadership to identify additional opportunities for BTG Partners Program Key Requirements Bachelors in business or related field 10+ years experience including: Operating experience in retail or multi-location service business In-home sales and management experience Experience managing 3rd-party service providers Strong interpersonal and communication skills High energy and strong motivation skills Very strong customer service, problem-solving and follow-up skills Ability to identify root causes and solve issues with a high sense of urgency Ability to build cross-functional relationships Experience working independently, but also as part of a team Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG. Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

Job Description ExeQut is a fast-growing consulting firm specializing in enterprise applications, cloud solutions, AI-driven platforms, cybersecurity, and software development. We emphasize transparency, collaboration, and innovation, helping businesses optimize their technology strategies. As we expand into the US market, we are seeking a highly driven and experienced Sales Director to establish and lead our sales efforts from the ground up. About the Role ExeQut is accelerating its North American expansion and seeking a senior sales executive who can both drive revenue and build the go-to-market (GTM) operating system that sustains it. This dual-function leader will serve as Head of Sales owning enterprise pursuits, partnerships, and revenue growth while also establishing the core sales and capture processes, partner frameworks, and performance cadence that position ExeQut for long-term scalability. The role blends hands-on business development leadership with strategic GTM design, requiring someone comfortable selling into complex public and regulated markets while shaping the internal infrastructure that enables repeatable success. Key Responsibilities Sales Leadership & Growth Execution Lead ExeQuts U.S. sales execution across Federal, State/Local, and regulated commercial sectors. Build and manage a disciplined, predictable sales processcovering pipeline management, forecasting, and pursuit governance. Drive partner-led selling through prime contractors, hyperscalers, and resellers. Own the full sales lifecycle: prospecting, shaping, proposal collaboration, negotiation, and closing. Activate and expand executive-level relationships across agencies, partners, and industry networks. Provide leadership insights to the executive team on market trends, buyer behavior, and competitive positioning. GTM System & Operational Foundation Design and refine the North American GTM framework including sales motions, capture workflows, and partner coordination models. Establish opportunity qualification standards, pursuit reviews, and performance metrics. Collaborate with leadership to define organizational KPIs, forecasting cadence, and reporting structure. Support hiring, onboarding, and enablement for the broader GTM team (sales, pre-sales, partner). Help shape ExeQuts market-entry strategy aligned to its delivery strengths and priority verticals. Qualifications 12-18+ years of combined experience in enterprise sales, business development, and GTM leadership within consulting, professional services, or technology sectors. Proven success selling into Federal agencies, State/Local governments, and regulated commercial industries. Demonstrated ability to build or scale GTM infrastructure in growth-stage or expansion environments. Established relationships with prime contractors, integrators, cloud providers, and reseller ecosystems. Track record of closing complex six- and seven-figure service contracts. Strong executive presence, cross-functional leadership skills, and operational acumen. Why This Role Matters ExeQuts next growth chapter depends on transitioning from founder-driven pursuits to a structured, repeatable sales engine. This leader ensures that market expansion is not only aggressive but also predictable, anchored by process, metrics, and partner leverage. This role is both strategic and tactical: responsible for delivering near-term revenue while building the operating discipline that will sustain future growth. Impact & Success Metrics Functioning GTM and sales operating system enabling predictable revenue growth. $20M+ qualified pipeline within first year. Multiple enterprise contracts closed across public and private sectors. 85% forecast accuracy and documented sales playbook. 58 active strategic partners contributing to sourced pipeline. Reduction in founder operational lift through clear roles, cadence, and reporting.

Job Description Head of Product Remote | Various Locations, US You've led product implementations from idea to impact. You've seen how the right strategy can unlock data, scale solutions, and move organizations closer to mission success. Now, you're ready to do it again-this time with a small business built for speed, partnership, and measurable results. PVM is seeking a Head of Product to ensure our solutions align with customer missions, unlock data for good, and deliver lasting impact. Like a strategic Deployment Strategist, you'll be embedded across delivery, sales, and innovation-translating insights from the field into scalable product strategies. If you thrive at the intersection of customer need and product vision, this role gives you the chance to shape both. At PVM, you'll be part of a nimble team that thrives in ambiguity, moves with urgency, and operates with a single priority: enabling mission success. You won't be buried in red tape or boxed into narrow roles. You'll own the strategy, influence execution, and be trusted to deliver. What You'll Do: Be the Voice of the Customer: Act as a feedback loop between customers, delivery teams, and Palantir in a partner capacity-ensuring missions aren't just supported, but advanced. Translate unmet needs into product features, service offerings, or accelerators that deliver real value. Shape Product Strategy & Vision: Define and evolve the roadmap in alignment with PVM's North Star: unlocking data for good for public agencies. Prioritize accelerators, playbooks, and reusable components that reduce time-to-value while keeping PVM ahead of trends in AI, data transformation, and mission impact. Enable and Scale: Build role-based, repeatable knowledge into PVM U (our LMS) to support delivery and sales at scale. Equip sales teams with narratives and value propositions that emphasize partnership over transactions. Stress-test delivery models to ensure scalability and readiness for growth. Drive Operational Alignment: Partner with finance, sales, and delivery leadership to align product decisions with margin, growth, and resourcing goals. Deploy capability layers-frameworks, workflows, and accelerators-that can be shared across customers instead of delivered as one-offs. What We're Looking For: Former Palantir Deployment Strategist experience required Proven experience leading product strategy in complex, mission-driven environments-ideally with government or public sector customers. Deep understanding of how to bridge customer needs and product development-turning insights into scalable, repeatable solutions. Experience collaborating across delivery, sales, and operations to align product decisions with organizational growth and impact goals. You don't shy away from complex challenges- you lean in. You're energized by ambiguity, motivated by impact, and willing to do the hard work it takes to get to the right answer. Familiarity with data platforms (Palantir Foundry experience strongly preferred), modern AI and data transformation trends, and how these translate into customer missions. Strong communication skills-you can frame a product vision for executives but also dive into the details with delivery teams. A bias for action: you're comfortable with ambiguity, motivated by impact, and confident in making decisions that move the mission forward. Why PVM? We're a small team focused solely on government missions that matter. We work closely with Palantir's technologies and teams, but bring our own approach: grounded, collaborative, and built for impact in the field. PVM may be a small business, but we've built a 15+ year legacy of driving impact - from our roots with the U.S. Navy to work across public health, intelligence, justice, public safety, environmental, and other domains. Here, you'll stay close to the problems you care about, alongside our team of builders, veterans, and former Palantirians who care deeply about doing meaningful work. We value people who translate complexity into action and thrive when the stakes are high. If you're looking for your next chapter of meaningful work, we'd love to talk. Benefits At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth. Here are a few highlights of the advantages of being a part of the PVM community: Opportunities for growth and advancement Tuition/Training reimbursement Peer bonus program Remote and on-site positions available Unlimited PTO Flexible work schedule About PVM PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal, and are focused on taking on our clients' missions as our own to make a difference in the communities we serve. PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.

VP / Head of Sales (Player-Coach) - Enterprise Software Comp: $175,000-$200,000 base + uncapped variable ($350,000 OTE) Travel: ~50-60% (industry conferences, customer onsite, team sessions) About the Company Our client builds training and performance support systems for mission-critical, highly regulated industries in the energy sector-primarily nuclear and utilities. Their software ensures operators maintain compliance, competency, and safety in environments where human error has real-world consequences. Backed by one of the most reputable private equity firms in the Northeast, the company is entering a scale phase with aggressive growth plans, including international expansion. This is not an HR LMS sale. The solutions serve operations, safety, and compliance teams with qualification and certification workflows aligned directly to regulatory frameworks. The Role Our client is hiring a Head of Sales as a player-coach (roughly 70% coach / 30% sell). This leader will manage and grow a small AE team, establish a top-of-funnel engine, and drive new-logo acquisition while building on strong renewal momentum. You'll work directly with the interim CRO and CEO while owning the path to CRO yourself. Responsibilities Lead a 3-AE pod (+ RevOps resource) focused on new-logo growth Act as a player-coach: close deals personally while hiring, coaching, enabling AEs Build a repeatable pipeline engine: outbound (HubSpot/Apollo), webinars, conferences, partners Drive demo productivity to ~8 new demos/AE/month (or 6 if AM duties apply) Establish forecast discipline: stage definitions, dashboards, hygiene, cadences in HubSpot Partner with marketing on monthly webinars and an 8-10 conference annual strategy Close complex enterprise deals (nuclear ACVs $100-200K+; utilities $20K SW + $200K services) Lead international nuclear expansion: account plans, associations, lighthouse wins Strengthen RevOps reporting while maintaining speed to revenue Success Profile 90 Days: Top-of-funnel motion in play, AEs trending to demo targets, forecast hygiene in place 180 Days: New logos closed, 3-4× pipeline coverage, ROI data from conferences/webinars 12 Months: International nuclear traction, repeatable outbound playbooks, scalable GTM motion Candidate Background 6-10+ years in enterprise B2B sales with regulated/mission-critical buyers (energy, industrial, defense, aviation, EHS, pharma, etc.) Proven player-coach: managed AEs while personally closing six-figure+ multi-stakeholder deals Outbound and pipeline builder from low brand awareness; CRM/process discipline Strong forecasting rigor (MEDDICC or equivalent) in HubSpot (preferred) or Salesforce Executive presence with Ops/Safety/Compliance/IT buyers; consultative and credible High EQ/IQ, grit, and a genuine passion for sales-able to run through walls and bring the team with you Nice to Have Sold compliance, training, or workforce-qualification solutions Exposure to nuclear, utilities, or other regulated verticals International market entry experience Early-stage playbook creation; PE-backed scale-up experience Why This Role Dominant footprint in U.S. nuclear, with international expansion still untapped Backing and resources from a top-tier private equity sponsor Direct line to the CRO and CEO Clear, accelerated path to CRO for high-impact performers Next Steps This search is already in the late innings, and our client wants to meet 3 more top candidates before final decisions. If your background fits, apply today - we'll move quickly to review and set up a video interview within 24-48 hours.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director - Specialist Sales Services, Business Development - Loyalty Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more. The Services Business Development team is looking for a Director supporting Sales Services and Business Development to drive growth of our value-added services within the Loyalty space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role As Director, Specialist Sales you will be responsible for generating new loyalty platform sales within the financial services segment in North America. - Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion-dollar, multi-year deals - Build and develop an active pipeline, ultimately progressing to signed platform deals - Articulate the benefits of bundling our Loyalty Solutions products with other Services products - Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals - Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams. - Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking - Will serve as the face of Mastercard Services to senior level client stakeholders, including c-suite All About You - Deep understanding of the suite of Mastercard Services value propositions with a thoughtful approach to executing within and across markets - Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise - Strategic software sales experience with expertise in CRM / Martech / Loyalty - Never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach - Complex hunting sales preferably within Financial Services Segment; rolodex of C-Level / EVP / SVP contacts preferred - Ability to thrive and build robust pipeline with limited lead generation support - Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues - Strong pipeline management and forecasting skills - Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $124,000 - $186,000 USD Arlington, Virginia: $124,000 - $186,000 USD Atlanta, Georgia: $108,000 - $162,000 USD Boston, Massachusetts: $124,000 - $186,000 USD Chicago, Illinois: $108,000 - $162,000 USD San Francisco, California: $130,000 - $194,000 USD

Urban Legend is hiring a Head of Product to own our product vision and roadmap across the Urban Legend Exchange and our creator/brand experiences. This is a hands-on, technical product leadership role. You'll translate company strategy into a sequenced roadmap, write crisp PRDs and technical specs, partner daily with design and engineering, and drive discovery with customers and creators. You will scope requirements at a systems level (APIs, data models, event flows), set product quality bars, and ship continuously against clear success metrics. ABOUT URBAN LEGEND: Urban Legend is a platform that empowers creators to promote issues that matter to them. We eliminate the hassle of traditional brand deals, and give creators control over the issues they promote and the content they post. Organizations with powerful ideas are finding it harder than ever to break through and reach new audiences. Creators are seeking more opportunities to use their voice for positive change and get rewarded for the results they drive. Urban Legend's platform brings together these mission-driven organizations and creators who have the credibility, passion, and audience relationships to spark meaningful engagement. JOB DUTIES INCLUDE: Own product vision and multi-quarter roadmap for the Urban Legend Exchange and adjacent apps (creator onboarding, campaign management, advertiser tools, analytics). Lead discovery: plan and run user interviews, creator councils, and advertiser feedback loops; synthesize insights into problem statements, JTBDs, and measurable hypotheses. Write PRDs with unambiguous requirements and acceptance criteria. Translate complex business rules (e.g., results-based payouts, campaign eligibility, attribution) into deterministic system logic and edge-case handling. Partner with engineering leadership on architecture decisions and on build/buy/integrate tradeoffs. Define and instrument core product metrics (activation, conversion to action, creator retention, CPA/CAC, time-to-launch); set experiment design, ramp plans, and guardrails. Drive UX with designers: information architecture, state diagrams, wireframes, and prototypes; validate with usability tests and multivariate experiments. Manage the backlog and delivery process (roadmap reviews, sprint planning, bug triage, release notes); ensure high-quality releases with robust QA plans and rollback criteria. Own integration roadmap across our internal toolchain to improve ops efficiency and data integrity. Collaborate cross-functionally with Campaigns, Sales, Creator Success, and Finance on pricing, incentives, and payout workflows; ensure accurate reporting and auditable data flows. Recruit, coach, and develop a small but mighty product team (PMs, designers, analysts) as we scale; instill a builder's mindset and a culture of velocity, quality, and accountability. KEY SKILLS: 7+ years in product management. Experience with marketplace, adtech, financial services, or creator-economy platforms is a plus. Demonstrated ability to go deep technically: you can design API endpoints, specify data contracts, reason about database schemas and indexing, and read/author lightweight code or SQL when needed. Strong systems thinking: translate policy, compliance, and business logic into resilient product and data flows; experience with attribution, payouts, and experiment frameworks is a plus. Proficiency with product analytics (e.g., defining event taxonomies, funnels, cohorts, retention), A/B testing, and instrumentation planning. Fluency partnering with design on IA and interaction models; skilled at writing UX copy that drives clarity and compliance (e.g., disclosures). Excellent communication with executives, engineers, creators, and advertisers; exceptional spec writing and stakeholder management. BENEFITS: Competitive compensation structure, with significant bonus and equity opportunities Health benefits package Unlimited PTO

Dandelion Energy is transforming how homes are heated and cooled-starting from (below) the ground up. As the nation's leading residential geothermal company, we design, install, and maintain all-in-one heating and cooling systems that are cleaner, quieter, and up to 4x more efficient than traditional HVAC, with a focus on large, scaled deployments to large homebuilders. We're an ambitious (and growing) team on a mission to revolutionize home heating. Backed by Google Ventures (GV) and other top tech investors, our end-to-end geothermal solution is breaking the status quo of residential heating and cooling technology, and we're scaling rapidly to meet demand. Whether we're serving national homebuilders or individual homeowners, our mission is the same: to make geothermal the default choice for heating and cooling in the U.S. 📌 Job Summary: We are seeking a strategic and experienced people manager to lead and grow a high-performing team of Sales Engineers for residential production new construction geothermal systems. This leader will oversee technical pre-sales support for enterprise opportunities, guide system design excellence, and ensure alignment with sales, engineering, and project execution teams. The ideal candidate brings a strong technical background in HVAC or renewable energy systems, along with a passion for team development and cross-functional collaboration. This position reports into our SVP of New Construction & Operations. 🛠️ Key Responsibilities: Lead and Develop the Sales Engineering Team Recruit, mentor, and manage a team of Sales Engineers across multiple markets. Set clear goals and performance metrics, and provide coaching and professional development. Establish and enforce best practices for proposal development, system design, and customer engagement. Strategic Support for Enterprise Sales Collaborate with Sales Leadership to align technical support with go-to-market strategy and enterprise revenue targets. Oversee the creation of geothermal system designs, technical proposals, and integration plans that balance performance, cost-efficiency, and regulatory requirements. Review and approve high-priority or complex proposals to ensure technical accuracy and competitive positioning. Cross-Functional Collaboration Act as a liaison between Sales Engineering, Product, Engineering, and Project Management to drive continuous improvement and smooth handoffs. Work closely with rebate and regulatory teams to ensure proposals comply with local and national incentives. Partner with Marketing and Sales Enablement to develop technical sales materials, training, and tools. Customer Engagement & Technical Leadership Support Sales Engineers in key client meetings and presentations as a senior technical expert. Serve as an escalation point for technical challenges and customer concerns. Help drive pre-sales and post-sales technical support strategy for home builders, developers, and large enterprise partners. Market Intelligence & Process Optimization Stay ahead of industry trends, emerging technologies, and competitors to inform product strategy and team training. Identify opportunities to improve internal processes, tools, and workflows to scale technical sales support. ✅ Basic Qualifications: 7+ years of experience in technical sales, HVAC, renewable energy, or a related field. 2+ years of experience managing or leading technical teams, ideally within a high-growth environment. Bachelor's degree in engineering, environmental science, or equivalent technical field. Deep understanding of geothermal systems, construction technologies, and system design principles, or related technologies. Proven ability to lead cross-functional initiatives and manage competing priorities. Strong interpersonal skills with the ability to communicate complex technical concepts to both technical and non-technical stakeholders. 🌟 Preferred Qualifications: Experience in residential and/or multifamily HVAC projects. Familiarity with tax incentives, utility rebates, and compliance requirements in the clean energy sector. Ability to operate effectively in a fast-paced, mission-driven environment. Experience with CAD tools, energy modeling software, and CRM/Salesforce. Willingness (and excitement!) to work in-office (4 days/week) at our Arlington, VA headquarters. Ability to occasionally travel. 💰Compensation: The expected annual base salary for this exempt role is $120,000-$160,000, plus a significant variable bonus and equity as part of the overall package. Actual compensation will vary based on experience, qualifications, geography, and other job-related factors permitted by law. 🌳 You'll love working at Dandelion because: Since spinning out of Google X in 2017, Dandelion Energy has been transforming home heating and cooling through cutting-edge geothermal technology. We design and install the most efficient residential heat pump in the U.S., serving both individual homeowners and some of the nation's largest homebuilders. Our team has elevated the profile of geothermal heat pumps nationally, delivered thousands of high-quality installations across the country, and successfully championed electrification-friendly policy at local and federal levels. We're a multidisciplinary, mission-driven team of experts-spanning hardware engineering, HVAC, drilling, solar finance, behavioral economics, and startup operations-united by a shared mission: to make clean, affordable heating and cooling the default for every home. The work is complex, meaningful, and built to scale. We foster a collaborative, fast-paced, and inclusive work culture where cross-functional teamwork, curiosity, and continuous learning are core to how we operate. Our nationwide team is united by a shared passion for sustainability and a commitment to scaling clean, affordable energy solutions that make a real difference. We're driving a wholesale shift in how homes are heated and cooled-join us. 🎁 Benefits & Perks: Medical (including mental health), dental, vision, and pet insurance 401(k) plan Commuter benefits Generous paid sick leave, vacation, and parental leave Learning & development support, including on-the-job training and virtual courses

At Artis, we help people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life. Candidates with personal experience caring for an aging family member or supporting a loved one with Alzheimer's or dementia are strongly encouraged to apply, as this perspective adds valuable insight and compassion to the Director of Sales position. * Starting salary is $85000 / year, plus bonus! The Director of Sales will drive external and internal sales efforts to achieve and exceed community performance goals, while continuously maximizing occupancy. Create and implement an effective sales plan that supports market diversification through the identification of niche referral opportunities. The Director will provide tours of the community with prospective residents and their families, perform regular follow up, and coordinate move- ins. Grow census by developing referral relationships with providers and vendors to maximize occupancy. Working at Artis Senior Living, you will be empowered to share your voice, and your uniqueness will be treasured! We will honor your integrity and show our appreciation for your commitment to enriching the lives of our residents and team members, by consistently recognizing your efforts. These guiding principles are the very foundation of The Artis Way! At Artis Senior Living you're so much more than an employee, you're family! Director of Sales Responsibilities: * Performs all external and internal sales efforts to achieve sales goals by modeling current sales systems, including positive modeling of The Artis Way. * Lead efforts through face-to-face referral development, including calling on physicians, hospitals, managed care facilities, and other referral sources, etc. * Develop, plan and execute a sales plan that leads to qualified referrals to the community. * Coordinate, plan and efficiently execute external and internal marketing events to reach sales targets. * Analyze occupancy trends, market/competition trends and length of sales cycle to determine the necessary sales activities to achieve full occupancy. * Employ strategies that focus on building stronger, deeper and more trusted relationships, by invoking empathy and providing a more customized, relevant and creative experience for prospective families. * Follow-up regularly with all current leads, including digital, and develop new referrals for obtaining leads. * Train and develop Director peers within the community on the sales process as it pertains to their role and define and support the greater sales culture in all aspects of day-to-day operations. * Train and develop Concierge team members on sales support activities including, but not limited to: move-in paperwork process, tours, ordering marketing collateral, etc. Requirements: * Minimum 3 years sales experience within senior living environments. * Familiarity with state law and regulations surrounding senior housing and assisted living. * Ability to develop, organize and implement creative marketing * Ability to relate in a professional and positive manner with all team members, residents, families, and vendors. * Position requires regular and consistent travel within the assigned local market area. Occasional non-local travel may be required. Frequency of travel is determined based on business needs and may fluctuate. Flexibility required. * Familiarity with CRM tools required. Education Requirements: * Associate's degree or higher in healthcare administration, marketing, public relations, or business management preferred.

Join the Public Sector Payments Sales team! As a key member of the team, you will drive new business development and manage end-to-end client relationship experiences. As a Public Sector Payments Sales Manager (PSM) within the Corporate & eCommerce Sales team, you are responsible for managing and maintaining a portfolio of public sector clients. The PSM identifies new business opportunities, proposes and delivers appropriate Treasury Services products and solutions for new/existing clients who look to the PSM to be their trusted financial services advisor. It is the goal of the PSM to deliver exceptional service while employing risk mitigation processes for both the client and the Firm. Job Responsibilities + Executes the North America Public Sector strategy by identifying new business opportunities across a suite of solutions + Develops and maintains an active sales pipeline and maintains an active calling plan; regularly engaging clients and prospects to communicate key Treasury Services messages to drive business results + Manages customer expectations by communicating up front timelines and deliverables + Serves as a trusted advisor, leveraging core knowledge to recommend and promote Treasury Services solutions to clients while working within the risk parameters that protect the firm + Works with internal partners, including bankers, product, and technology partners to maintain and grow an existing portfolio; builds collaborative internal relationships to develop and foster partnerships with key stakeholders including Public Sector Leaders, Bankers, Service and Implementation partners and other internal partners + Develops account plans for select clients + Takes ownership of escalating Treasury Management client issues to the appropriate partner (Service, Implementation, etc.) Required qualifications, skills and capabilities: + 8+ years of experience in treasury management, sales and relationship management experience + Strong understanding of government processes + Proficient in consultative selling and pipeline development and account planning; demonstrated ability to position and close new business + Ability to recognize a client's needs and apply solution selling, which requires a deep comprehension of TS products + Strong verbal and written communication skills; strong problem solving skills + Understanding of Compliance, Know Your Customer and Risk Awareness + This role supports US Federal government contracts that require, U.S. citizenship or lawful permanent status Preferred qualifications, skills and capabilities: + Highly proficient in Microsoft Applications (PowerPoint, Excel and Word) JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Washington,DC $142,500.00 - $250,000.00 / year

Join the Public Sector Payments Sales team! As a key member of the team, you will drive new business development and manage end-to-end client relationship experiences. As a Public Sector Payments Sales Manager (PSM) within the Corporate & eCommerce Sales team, you are responsible for managing and maintaining a portfolio of public sector clients. The PSM identifies new business opportunities, proposes and delivers appropriate Treasury Services products and solutions for new/existing clients who look to the PSM to be their trusted financial services advisor. It is the goal of the PSM to deliver exceptional service while employing risk mitigation processes for both the client and the Firm. Job Responsibilities Executes the North America Public Sector strategy by identifying new business opportunities across a suite of solutions Develops and maintains an active sales pipeline and maintains an active calling plan; regularly engaging clients and prospects to communicate key Treasury Services messages to drive business results Manages customer expectations by communicating up front timelines and deliverables Serves as a trusted advisor, leveraging core knowledge to recommend and promote Treasury Services solutions to clients while working within the risk parameters that protect the firm Works with internal partners, including bankers, product, and technology partners to maintain and grow an existing portfolio; builds collaborative internal relationships to develop and foster partnerships with key stakeholders including Public Sector Leaders, Bankers, Service and Implementation partners and other internal partners Develops account plans for select clients Takes ownership of escalating Treasury Management client issues to the appropriate partner (Service, Implementation, etc.) Required qualifications, skills and capabilities: 8+ years of experience in treasury management, sales and relationship management experience Strong understanding of government processes Proficient in consultative selling and pipeline development and account planning; demonstrated ability to position and close new business Ability to recognize a client's needs and apply solution selling, which requires a deep comprehension of TS products Strong verbal and written communication skills; strong problem solving skills Understanding of Compliance, Know Your Customer and Risk Awareness This role supports US Federal government contracts that require, U.S. citizenship or lawful permanent status Preferred qualifications, skills and capabilities: Highly proficient in Microsoft Applications (PowerPoint, Excel and Word)

At Artis, we help people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life. Candidates with personal experience caring for an aging family member or supporting a loved one with Alzheimer's or dementia are strongly encouraged to apply, as this perspective adds valuable insight and compassion to the Director of Sales position. *Starting salary is $85000 / year, plus bonus! The Director of Sales will drive external and internal sales efforts to achieve and exceed community performance goals, while continuously maximizing occupancy. Create and implement an effective sales plan that supports market diversification through the identification of niche referral opportunities. The Director will provide tours of the community with prospective residents and their families, perform regular follow up, and coordinate move- ins. Grow census by developing referral relationships with providers and vendors to maximize occupancy. Working at Artis Senior Living, you will be empowered to share your voice, and your uniqueness will be treasured! We will honor your integrity and show our appreciation for your commitment to enriching the lives of our residents and team members, by consistently recognizing your efforts. These guiding principles are the very foundation of The Artis Way! At Artis Senior Living you're so much more than an employee, you're family! Director of Sales Responsibilities: Performs all external and internal sales efforts to achieve sales goals by modeling current sales systems, including positive modeling of The Artis Way. Lead efforts through face-to-face referral development, including calling on physicians, hospitals, managed care facilities, and other referral sources, etc. Develop, plan and execute a sales plan that leads to qualified referrals to the community. Coordinate, plan and efficiently execute external and internal marketing events to reach sales targets. Analyze occupancy trends, market/competition trends and length of sales cycle to determine the necessary sales activities to achieve full occupancy. Employ strategies that focus on building stronger, deeper and more trusted relationships, by invoking empathy and providing a more customized, relevant and creative experience for prospective families. Follow-up regularly with all current leads, including digital, and develop new referrals for obtaining leads. Train and develop Director peers within the community on the sales process as it pertains to their role and define and support the greater sales culture in all aspects of day-to-day operations. Train and develop Concierge team members on sales support activities including, but not limited to: move-in paperwork process, tours, ordering marketing collateral, etc. Requirements: Minimum 3 years sales experience within senior living environments. Familiarity with state law and regulations surrounding senior housing and assisted living. Ability to develop, organize and implement creative marketing Ability to relate in a professional and positive manner with all team members, residents, families, and vendors. Position requires regular and consistent travel within the assigned local market area. Occasional non-local travel may be required. Frequency of travel is determined based on business needs and may fluctuate. Flexibility required. Familiarity with CRM tools required. Education Requirements: Associate's degree or higher in healthcare administration, marketing, public relations, or business management preferred.

STATEMENT OF JOB: The Sales and Marketing Director will oversee the internal and external marketing efforts of the community in order to meet or exceed the budgeted census. Responsibilities include but are not limited to: First Impressions: Adhere to Harmony Senior Services Way to ensure building readiness, including Daily Tour Route Readiness Develop model room according to protocols Train all staff on achieving the best first impressions with residents, family and prospects, to include staff training on telephone etiquette Market Planning: Develop quarterly marketing plan in concert with marketing team, in compliance with corporate standards Complete all marketing reports in a timely manner Lead internal marketing meetings Sales Process: Manage all inquiries personally when in the building Provide staff training for Inquiry Handling by phone and in person according to corporate guidelines Ensure bench strength and leadership availability for inquiries and tours in the absence of the Sales and Marketing Director Provide customer service training as part of the orientation of all new hires and at least annually to all staff Promote all appropriate sales enhancements Respond to all information gathered from the Mystery Shopping Program to improve inquiry handling Lead Tracking and Follow-Up: Use lead tracking system to document all contacts with prospects Respond to inquiries within an appropriate time frame: 1 business day or before close of business each day Identify needs, barriers, and next steps for each inquiry Generate required reports related to marketing activity by using lead tracking system Referral Development: Conduct external marketing calls according to corporate schedule, and dependent on census Enter calls in lead tracking system Follow-up on all external calls Host community events according to predetermined schedule Establish, promote and/or work with senior care support groups Promote the community as a meeting space for local groups Build community relationships through participation in networking groups at least 1x weekly Serve as educational spokesperson on aging and health issues Develop Resident Referrals through promotion of incentives and housewarming parties