Enrollment representative vs representative

The differences between enrollment representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an enrollment representative and a representative. Additionally, a representative has an average salary of $36,023, which is higher than the $31,463 average annual salary of an enrollment representative.

The top three skills for an enrollment representative include home health, customer service and data entry. The most important skills for a representative are cleanliness, patients, and customer issues.

Enrollment representative vs representative overview

	Enrollment Representative	Representative
Yearly salary	$31,463	$36,023
Hourly rate	$15.13	$17.32
Growth rate	-4%	-4%
Number of jobs	185,567	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Average age	40	40
Years of experience	12	12

What does an enrollment representative do?

An enrollment representative directly communicates with clients when it comes to enrollment programs. Although their duties vary on their place or industry of employment, it typically includes helping enrollees understand the program requirements and rules, reaching out to enrollees to provide updates, gathering and processing applications, answering inquiries, and collecting payments when necessary. They also perform clerical tasks such as preparing and processing documents, updating databases, and maintaining records. Moreover, an enrollment representative must maintain an active communication line with staff for a smooth and efficient workflow.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Enrollment representative vs representative salary

Enrollment representatives and representatives have different pay scales, as shown below.

	Enrollment Representative	Representative
Average salary	$31,463	$36,023
Salary range	Between $25,000 And $38,000	Between $23,000 And $55,000
Highest paying City	Temecula, CA	Washington, DC
Highest paying state	California	New York
Best paying company	Curry College	Google
Best paying industry	Non Profits	Transportation

Differences between enrollment representative and representative education

There are a few differences between an enrollment representative and a representative in terms of educational background:

	Enrollment Representative	Representative
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Enrollment representative vs representative demographics

Here are the differences between enrollment representatives' and representatives' demographics:

	Enrollment Representative	Representative
Average age	40	40
Gender ratio	Male, 29.1% Female, 70.9%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between enrollment representative and representative duties and responsibilities

Enrollment representative example responsibilities.

Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Audit all tickets for proper labs, correct ICD-9 coding and CPT coding.
Learned ICD-9 codes and medical billing to insure prompt and accurate processing of claims.
Resolve claims by verifying CPT and ICD-9 coding and the expected reimbursement per contractual agreements with varying insurance providers.
Proofread any errors than may occur, fax, file, track all PCP forms
Adhere to all key audit controls and comply with all establish standards associate with HIPAA, SOX and SAS70.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Enrollment representative vs representative skills

Common enrollment representative skills

Home Health, 22%
Customer Service, 18%
Data Entry, 10%
Patients, 6%
CMS, 4%
Enrollment Process, 4%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Enrollment Representative
Enrollment Representative vs Representative

Updated January 8, 2025

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