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Field support analyst vs network support analyst

The differences between field support analysts and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support analyst and a network support analyst. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $49,370 average annual salary of a field support analyst.

The top three skills for a field support analyst include data collection, technical support and logistics. The most important skills for a network support analyst are troubleshoot, switches, and routers.

Field support analyst vs network support analyst overview

Field Support AnalystNetwork Support Analyst
Yearly salary$49,370$83,921
Hourly rate$23.74$40.35
Growth rate10%5%
Number of jobs151,032118,825
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 53%
Average age4243
Years of experience22

Field support analyst vs network support analyst salary

Field support analysts and network support analysts have different pay scales, as shown below.

Field Support AnalystNetwork Support Analyst
Average salary$49,370$83,921
Salary rangeBetween $31,000 And $77,000Between $54,000 And $128,000
Highest paying CitySan Mateo, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyWorkdayMeta
Best paying industryEnergyTechnology

Differences between field support analyst and network support analyst education

There are a few differences between a field support analyst and a network support analyst in terms of educational background:

Field Support AnalystNetwork Support Analyst
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 53%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Field support analyst vs network support analyst demographics

Here are the differences between field support analysts' and network support analysts' demographics:

Field Support AnalystNetwork Support Analyst
Average age4243
Gender ratioMale, 68.6% Female, 31.4%Male, 84.3% Female, 15.7%
Race ratioBlack or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between field support analyst and network support analyst duties and responsibilities

Field support analyst example responsibilities.

  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Assist in imaging, setup and deployment of PCs and servers.
  • Migrate and convert VLAN's with static IP addresses over to DHCP.
  • Perform remote diagnosis and resolution during security problems, access rights, VPN and connectivity.
  • Prep meeting rooms and handle logistics for trainings, meetings and receptions hold at the regional office.
  • Configure security settings and support high speed internet access and remote VPN access through cable/DSL to company network.
  • Show more

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Field support analyst vs network support analyst skills

Common field support analyst skills
  • Data Collection, 11%
  • Technical Support, 10%
  • Logistics, 8%
  • Phone Calls, 6%
  • Technical Assistance, 6%
  • Desktop Support, 6%
Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%

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