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Field support analyst vs systems support analyst

The differences between field support analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support analyst and a systems support analyst. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $49,370 average annual salary of a field support analyst.

The top three skills for a field support analyst include data collection, technical support and logistics. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Field support analyst vs systems support analyst overview

Field Support AnalystSystems Support Analyst
Yearly salary$49,370$82,219
Hourly rate$23.74$39.53
Growth rate10%10%
Number of jobs151,032161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 61%
Average age4242
Years of experience22

Field support analyst vs systems support analyst salary

Field support analysts and systems support analysts have different pay scales, as shown below.

Field Support AnalystSystems Support Analyst
Average salary$49,370$82,219
Salary rangeBetween $31,000 And $77,000Between $58,000 And $114,000
Highest paying CitySan Mateo, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyWorkdayVirtu Financial
Best paying industryEnergyFinance

Differences between field support analyst and systems support analyst education

There are a few differences between a field support analyst and a systems support analyst in terms of educational background:

Field Support AnalystSystems Support Analyst
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Field support analyst vs systems support analyst demographics

Here are the differences between field support analysts' and systems support analysts' demographics:

Field Support AnalystSystems Support Analyst
Average age4242
Gender ratioMale, 68.6% Female, 31.4%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field support analyst and systems support analyst duties and responsibilities

Field support analyst example responsibilities.

  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Assist in imaging, setup and deployment of PCs and servers.
  • Migrate and convert VLAN's with static IP addresses over to DHCP.
  • Perform remote diagnosis and resolution during security problems, access rights, VPN and connectivity.
  • Prep meeting rooms and handle logistics for trainings, meetings and receptions hold at the regional office.
  • Configure security settings and support high speed internet access and remote VPN access through cable/DSL to company network.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Field support analyst vs systems support analyst skills

Common field support analyst skills
  • Data Collection, 11%
  • Technical Support, 10%
  • Logistics, 8%
  • Phone Calls, 6%
  • Technical Assistance, 6%
  • Desktop Support, 6%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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