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Front desk agent jobs in Atlantic City, NJ

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  • Part Time Front Desk Agent- The Seahaus Hotel

    Onboarding

    Front desk agent job in Atlantic City, NJ

    Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our team at the Seahaus Hotel Atlantic City. The ideal candidate will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. This position requires strong organizational skills, proficiency in office management, and the ability to handle multiple tasks efficiently. As a Front Desk Agent, you will ensure that all guests receive a warm welcome and have their needs met promptly. Duties Greet and assist guests upon arrival, providing information about the facility and services offered. Manage phone systems to handle incoming calls, inquiries, and reservations effectively. Perform clerical duties including filing, data entry, and maintaining accurate records. Utilize Google Workspace for calendar management and scheduling appointments. Handle customer support inquiries with professionalism and courtesy, resolving issues as they arise. Maintain an organized front desk area to ensure a welcoming environment for guests. Collaborate with other departments to ensure seamless guest experiences. Assist with administrative tasks as needed to support overall operations. Skills Strong organizational skills with attention to detail. Proficiency in using phone systems and office equipment. Familiarity with Google Workspace applications for efficient task management. Bilingual abilities are a plus, enhancing communication with diverse guests. Experience in calendar management to coordinate schedules effectively. Previous front desk or customer service experience is preferred. Excellent typing skills for data entry and documentation purposes. Strong clerical skills to support administrative functions within the office. Join our team as a Front Desk Agent where your contributions will make a significant impact on our guest experience! Job Type: Part-time Pay: $17.00 per hour Expected hours: 16 per week Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such position and employment status. Schedule: 8 hour shift Evening shift Night shift Overnight shift Experience: Customer service: 1 year Front Desk: 1-2 years (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)
    $17 hourly Auto-Apply 60d+ ago
  • ALOFT Front Desk Agent

    Delco Development LLC

    Front desk agent job in Mount Laurel, NJ

    Job Description Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. 4d ago
  • Front Desk Agent-Mahalo

    Mahalo Diamond Beach

    Front desk agent job in Wildwood Crest, NJ

    The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Coordinates with various departments to ensure rooms are ready for check-in. Answers inquiries regarding hotel area and services. Provide luggage service when needed. Provide suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include nights weekends and holidays. Travel No travel is expected for this position. Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. View all jobs at this company
    $28k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Beach Plum Farm

    Front desk agent job in Cape May, NJ

    Department: Front Office Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as, but not limited to: Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information. Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts. Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations over the telephone and at the front desk when required. Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants. Informs hotel customer about the properties services. Required Knowledge, Skills, Abilities: Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel. Requires good communication skills, both verbal and written. Ability to work under pressure required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits. Minimum Qualifications: High school or equivalent education required. One to two years in a public contact position.
    $28k-34k yearly est. Auto-Apply 20d ago
  • Front Desk Agent

    Cape Resorts Group

    Front desk agent job in Cape May, NJ

    Department: Front Office Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as, but not limited to: Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information. Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts. Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations over the telephone and at the front desk when required. Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants. Informs hotel customer about the properties services. Required Knowledge, Skills, Abilities: Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel. Requires good communication skills, both verbal and written. Ability to work under pressure required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits. Minimum Qualifications: High school or equivalent education required. One to two years in a public contact position.
    $28k-34k yearly est. Auto-Apply 20d ago
  • Daddy O Hotel Front Desk Agent

    Lucky Dog Enterprises

    Front desk agent job in Beach Haven, NJ

    AT FEARLESS RESTAURANT GROUP What makes Fearless Restaurants special and a great place to work?! Cuz' we give a damn! We are part of Fearless Restaurant Group; a multi-concept group of 10 independent restaurants based in Philadelphia, PA and Long Beach Island, NJ. As a company, our talent, teamwork, resources, opportunity define us, and a workplace built on loyalty and respect. We're a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward. Daddy O restaurant in LBI boosts a chic, modern and comfortable interior located only one block from the beach in a vintage seashore styled boutique hotel. The Restaurant menu offers American comfort food with modern creative twists in the dining rooms and outdoor garden patio. The full service energetic bar boasts specialty drinks and draft beer for festive Happy Hour Monday - Friday. The rooftop O Bar serves sushi and plenty of sunshine and views. Daddy O has two private dining rooms that are perfect for celebrations. Daddy O Hotel's 22 rooms offer a luxurious retreat with modern comfort and amenities within a block of the beach. The ideal front desk agent candidate is positive, a big personality, responsible, hands-on and a team player that has strong communication skills and can handle multiple tasks in a friendly manner with grace and composure. Salary/Benefits $14 per hour starting rate of pay Direct deposit Premium PPO health and dental insurance through Independence Blue Cross Short-term disability, critical injury, and accident insurance available Discounted gym membership at Edge Fitness Clubs Health Savings Account plans available Employee Dining Benefit Program at all Fearless Restaurant locations 401k through Vanguard
    $14 hourly 60d+ ago
  • Room Coordinator/Front Desk Agent

    Lbi National Golf and Resort

    Front desk agent job in Little Egg Harbor, NJ

    ←Back to all jobs at LBI NATIONAL GOLF AND RESORT ROOM COORDINATOR/FRONT DESK AGENT The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! Perks for being a LBI team member: · Free Golf · Benefits for Full-time team members · 401k for Full-time team members · Discounted merchandise and dining · Discounts on hotel stays at all VIVÂMEE Hospitality resorts · Exciting work culture · Promote and portray the VIVÂMEE Values. Position Summary: The Rooms Coordinator is responsible for supporting the efficient operation of the rooms division, including reservations, guest services, and housekeeping coordination. This role ensures that room assignments, room blocks, special requests, and guest preferences are managed accurately and that interdepartmental communication flows effectively to deliver exceptional guest experience Key Responsibilities: Manage and coordinate daily room assignments based on reservations, VIPs, and special requests Liaise with housekeeping to ensure timely room readiness and accurate status updates Track and communicate guest preferences and special occasions (e.g., birthdays, anniversaries, VIPs) Support front office and reservations teams with pre-arrival planning and guest follow-up Monitor inventory of rooms and communicate overbookings, out-of-order rooms, and room discrepancies Assist in maintaining guest profiles in the PMS (Property Management System) Respond to internal and external communications in a timely and professional manner Support seamless check-in and check-out processes through effective coordination Ensure guest satisfaction by following up on room-related issues and coordinating service recovery when needed Perform administrative tasks such as coordinating event room blocks, compiling reports, handling emails, and updating tracking sheets Qualifications: · Prior experience in front office, reservations, creating room blocks or hotel operations preferred · Strong organizational skills and attention to detail · Excellent verbal and written communication skills · Proficient in hotel management systems (e.g., Opera, OnQ, Maestro, etc.) · Ability to multitask and remain calm in a fast-paced environment · 2-3 years' experience · Full availability with schedule and shifts, Holidays, weekends a MUST · A team player with a guest-first mindset · High school diploma or equivalent; hospitality degree or certification a plus · Position is typically based in an office within the front desk or rooms division area Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer. Please visit our careers page to see more job opportunities.
    $28k-34k yearly est. 60d+ ago
  • ROOMS COORDINATOR-FRONT DESK AGENT

    LBI National Golf & Resort

    Front desk agent job in Little Egg Harbor, NJ

    Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The dual role of the Rooms Coordinator/Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Rooms Coordinator manages reservations and room inventory, ensuring efficient allocation and scheduling of accommodations. They handle group bookings, coordinate guest requests, and communicate with various departments and clients to ensure smooth operations and guest satisfaction. Responsibilities include maintaining accurate records, managing room blocks, and resolving guest issues. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Has 2-3 years of experience Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records. Communication Skills: Excellent written and verbal communication for interacting with guests and colleagues. Customer Service: Strong focus on providing excellent service and resolving guest issues. Attention to Detail: Ensuring accuracy in reservations, billing, and other tasks. Problem-Solving: Ability to identify and resolve issues related to reservations, guest requests, and other operational challenges. Technical Proficiency: Familiarity with reservation systems, databases, and other relevant software. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $28k-34k yearly est. 16d ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front desk agent job in Ship Bottom, NJ

    Hotel LBI Part-Time $17.00 an Hour We are looking for a qualified front desk agent with a positive mindset to join our team. Are you a people person? Do you aim to provide a memorable experience with every interaction? If so, we would love to have you on our team! Applicant must have strong interpersonal and administrative skills. Key Requirements: Please have solid references Successful history as a front desk agent or related hospitality/Customer Service experience Seeking outgoing person with a team mindset Flexible to cross train and for emergency coverage Punctual and Reliable Task-driven individual Prior Guest Service Experience Can work weekends and holidays Standing required entire shift Work as a team Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments Maintain a clean and neat front desk area To Apply: Submit resume detailing your experience
    $17 hourly Auto-Apply 15d ago
  • Night Auditor/Front Desk Agent

    Showboat Hotel & Island Waterpark

    Front desk agent job in Atlantic City, NJ

    Job Description Night Auditor / Front Desk Agent responsible for overnight hotel operations, including guest check-ins and check-outs, handling reservations, providing customer service, and completing daily financial audits. Ensures accuracy of reports, maintains security, and delivers professional, friendly service during overnight hours. Organizational Relationships Reports to: Front Desk Manager/Director of Front Desk Supervises: NA Qualifications and Skills Must be 18 years of age or older Excellent written and verbal communication to interact with clients, vendors, staff, and guests Must be able to speak, read, write and communicate in English to adequately perform the duties of the job Excellent problem-solving abilities and attention to detail Capacity to identify and resolve issues promptly and efficiently Ability to work in a fast-paced environment and handle multiple tasks Proficient in using computer systems and hotel management software Work varying schedules that include evenings, weekends, holidays and extended hours as business dictates. Education and Experience High School diploma/GED or equivalent education Hospitality training preferred Previous experience in customer service role, specifically hospitality or hotel setting Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel and Outlook and other required systems. Duties and Responsibilities Guest & Resident Communications: · Answers hotel guest and resident inquiries · Answer phone calls, process reservations, and relay messages efficiently · Communicates effectively regarding room availability, upgrades, general billing inquiries, and other special requests · Coordinates with the Front Desk, Housekeeping, Security and other departments as needed to address guest and resident needs Hotel Reservation Management: · Understand and access the reservation system to ensure accurate reservations, modifications and cancellations · Prepare and distribute daily financial and occupancy reports for management · Handle cash, credit card transactions, and billing adjustments accurately · Maintain accurate guest records and update hotel management systems · Resolve guest issues promptly while maintaining a calm and courteous demeanor · Coordinate with housekeeping, maintenance, and management regarding guest needs and overnight issues · Ensure compliance with hotel policies, safety procedures, and confidentiality standards · Set up front desk for the next day's operations Training & Development: · When needed, train and mentor new team members on Fire Command & Safety procedures, hotel reservation procedures, and customer service standards Compliance: · Ensure compliance with Fire Command and Hotel Policies, Procedures, and industry regulations Other: · Completes training and other duties as assigned. Showboat Core Values Demonstrates Showboats core values in the performance of position responsibilities: 1) Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages. 2) Kindness Focused - we demonstrate kindness in everything we do, seeking to uplift and support all of those around us. 3) Team Spirit - we foster a respectful workplace where team members work together to exceed our guest's expectations. 4) Hearts that Serve - we are driven by a passion to bring joy and happiness to the guests that we serve. 5) Take Ownership - we take full responsibility for our actions and the resulting outcomes, embracing personal accountability. Essential Functions The ability to attend work predictably and regularly and to be punctual. The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form). The ability to work with mathematical concepts and to apply concepts to practical situations. The ability to work cooperatively with others. The ability to deal politely and professionally with customers and coworkers. The ability to perform several tasks at once. The ability to follow directions or instruction. The ability to use a computer to communicate, create, and access information. The ability to lift and move 25 pounds. The ability to sit/stand/bend/stretch, etc. The ability to use hands to finger, handle, or feel and reach with the hands and arms Physical Demands Constantly - occupation requires this activity more than 66% of the time (5.5+ hours/day) Frequently - occupation requires this activity from 33% to 66% of the time (2.5 - 5.5 hours/day) Occasionally - occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day) Not Applicable - activity is not applicable to this occupation. Physical Demands Stand Constantly X Frequently Occasionally Not Applicable Walk Constantly X Frequently Occasionally Not Applicable Sit Constantly Frequently X Occasionally Not Applicable Handling/Fingering X Constantly Frequently Occasionally Not Applicable Reach Outward X Constantly Frequently Occasionally Not Applicable Reach Above Shoulder Constantly Frequently X Occasionally Not Applicable Climb Constantly Frequently Occasionally X Not Applicable Crawl Constantly Frequently Occasionally X Not Applicable Squat or Kneel Constantly Frequently Occasionally X Not Applicable Bend Constantly Frequently Occasionally X Not Applicable Lift/Carry 10 lbs. or less Constantly X Frequently Occasionally Not Applicable 11 to 20 lbs. Constantly X Frequently Occasionally Not Applicable 21 to 50 lbs. Constantly Frequently X Occasionally Not Applicable 51 to 100 lbs. Constantly Frequently Occasionally X Not Applicable Over 100 lbs. Constantly Frequently Occasionally X Not Applicable Push/Pull 12 lbs. or less Constantly X Frequently Occasionally Not Applicable 13 to 25 lbs. Constantly X Frequently Occasionally Not Applicable 26 to 40 lbs. Constantly X Frequently Occasionally Not Applicable 41 to 100 lbs. Constantly Frequently X Occasionally Not Applicable Environmental Factors Extreme Cold (non-weather) Constantly X Frequently Occasionally Not Applicable Extreme Heat (non-weather) Constantly X Frequently Occasionally Not Applicable Loud Noise Level Constantly X Frequently Occasionally Not Applicable Other Ability to Read X Constantly Frequently Occasionally Not Applicable Ability to Speak English X Constantly Frequently Occasionally Not Applicable Ability to Understand Verbal Directions X
    $27k-35k yearly est. 1d ago
  • Front Desk Representative

    Non-Providers Careers 4.2company rating

    Front desk agent job in Vineland, NJ

    The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: Perform job in accordance with Company Mission, vision and goals. Provides exceptional customer service to patients and their families. Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). Assists patients with Phreesia tablets and medical forms, as necessary. Obtains patient emails for patient portal registration. Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. Processes patient intake forms and schedules follow up appointments through EMR. Schedules follow up appointments in accordance with insurance guidelines. Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. Makes appointments via telephone, patient portal and in-person. Responsible for copying, barcoding, and scanning medical records, as needed. Responsible for maintaining cleanliness of patient waiting area. Prepares procedure packets. Participate in and complete all required trainings and in-services. Performs other duties as assigned. Minimum Qualifications: High School Diploma, or equivalent. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). Must have excellent written and oral communication skills, including exceptional customer service. Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. Must be able to work individually as well as within a team. Must be able to accurately collect and maintain money. Must be able to follow both verbal and written instructions. Must be able to work a flexible schedule. Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. Must be able to multi-task and prioritize. Must demonstrate extreme attention to detail. Must possess strong organization skills. Must be able to problem solve and use reasoning. Must be able to meet predefined quality standards. Must maintain and project a professional attitude and appearance at all time. If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). If working in an ASC, must complete two (2)-step PPD. Must complete all regulatory competencies in accordance with working in the ASC. Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: Associate s Degree from an accredited college or university. One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations. Compensation and Benefits: Pay Range: $16.00/Hr - $18.00/Hr PTO: Up to 96 hours in first year (pro-rated based on start date) Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) Retirement: 401(k) with employer match Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) Other Company-Paid Benefits: Basic Life/AD&D, Employee Assistance Program Other Voluntary Benefits: Short-Term Disability, Long-Term Disability, Voluntary Life, Accident, Critical Illness, Hospital Indemnity
    $16-18 hourly 12d ago
  • Front Desk

    Retro Fitness 3.4company rating

    Front desk agent job in Berlin, NJ

    Replies within 24 hours The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - Integrity, Dedication, Consistency, Experience and Innovation! Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked. With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk agent job in Cedarville, NJ

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Rate $15.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $15.5 hourly 2d ago
  • Hospital Front Desk Receptionist and Administrative Support

    Weisman Children's Rehabilitation Hospital 4.2company rating

    Front desk agent job in Marlton, NJ

    ←Back to all jobs at Weisman Children's Rehabilitation Hospital Hospital Front Desk Receptionist and Administrative Support Weisman Children's Rehabilitation Hospital is an EEO Employer - M/F/Disability/Protected Veteran Status Are you passionate about making a difference in the lives of children? Join us at Weisman Children's Rehabilitation Hospital, one of the region's top children's rehabilitation organizations, as we expand and evolve! With numerous exciting opportunities available, this is your chance to be part of a thriving team dedicated to excellence in pediatric care. As we grow, we offer unparalleled support, advanced tools, and a collaborative environment while contributing to our mission. Come grow with us and shape the future of children's rehabilitation! We are recruiting for a Per-Diem Hospital Front Desk Receptionist and Administrative Support to join our skilled team of pediatric professionals in Marlton, NJ. About Us: Weisman Children's is a highly-acclaimed, community-based pediatric organization consisting of an acute care rehabilitation hospital, outpatient rehabilitation centers, and medical day care centers. We specialize in delivering individualized, family-centered care. By including family and caregivers in every step of the rehab process, along with an interdisciplinary approach to treatment, we give our patients every opportunity to reach their fullest potential. We are an equal opportunity employer. Why Choose Us: You chose healthcare to make an impact. At Weisman Children's, we inspire you to help change lives and unlock the potential of every child, every day. Our culture is driven by our community, our values, and our team. We are also proud to offer the following benefits: · Employee Recognition Program · Company discounts at select retailers · And much more! Schedule- Per Diem- As Needed Hours! POSITION SUMMARY: The Front Desk Receptionist reports to the Facilities Manager. The position is responsible for answering incoming telephone calls and forwarding those calls to the appropriate destination. Responsible for monitoring the entrance and exit of visitors, parents, families, vendors, etc. and maintaining the sign-in sheet. Will maintain awareness of the presence of management personnel. Thorough knowledge of facility policies and procedures, including safety policies and procedures is required. Will perform other duties as assigned. POSITION QUALIFICATIONS: High School Diploma A minimum of two years' experience in hospital or business environment. Articulate, tactful and able to deal with people in a pleasing, professional manner. Ability to multi-task. Possess good customer service skills Computer literate Must have good telephone skills and the ability to communicate effectively. Please visit our careers page to see more job opportunities.
    $35k-42k yearly est. 60d+ ago
  • Front Desk Receptionist

    Us Foot and Ankle Specialists Careers

    Front desk agent job in Toms River, NJ

    The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned) Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Pay: $19 - $20/hr based on experience Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays Front Desk Receptionist Physical Requirements: The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments #USFAS
    $19-20 hourly 35d ago
  • Front Desk Receptionist

    Voorhees Pediatric Facility

    Front desk agent job in Voorhees, NJ

    ←Back to all jobs at Voorhees Pediatric Facility Front Desk Receptionist Voorhees Pediatric Facility is an EEO Employer - M/F/Disability/Protected Veteran Status About Us: Voorhees Pediatric Facility (VPF) is a Nationally recognized Pediatric Specialty Care center for Medically Fragile Children/Adolescents/Young Adults that offers 119 in-patient beds and the largest freestanding pediatric ventilator program in the country. VPF continues to be recognized as a leader in pediatric healthcare, and in 2013 VPF received the highest accreditation awarded by The Joint Commission. In addition, VPF has expanded to include The Bancroft School at Voorhees Pediatric Facility, Voorhees Pediatric Facility Medical Daycare, and Voorhees Pediatric Rehabilitation Services (VPRS). We are an equal opportunity employer. Our Mission: advance the full life potential of medically fragile children by providing excellent holistic care in a supportive environment. Hours:Per Diem (Hours as needed) Schedule Needed: Weekdays and Weekends 7am-11am, 11am-3pm, 12pm-3pm, 3pm-7pm, 7pm-11pm Location: Voorhees, NJ As a member of our team, you will be responsible for: Responsible for answering telephone calls and passing those calls to their attended destination. Will also be responsible for monitoring entrances and exits via a closed circuit TV monitor. Will also handle various clerical functions as assigned by the office manager or his/her representative. Will be trained by the office manager pertaining to NuVision procedures. Thorough knowledge of facility policies and procedures as it relates to the above duties. The ideal candidate will have the following qualifications: High school diploma Two years' experience as a telephone operator Articulate, tactful, and able to have pleasant interactions via telephone and in person Able to handle simple clerical functions Ability to communicate effectively Please visit our careers page to see more job opportunities.
    $29k-38k yearly est. 19d ago
  • Front Desk Receptionist

    Premier Eye Associates

    Front desk agent job in Marlton, NJ

    Job DescriptionSalary: Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people skills. The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. The candidate must absolutely love working with people. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional service that patients feel as if they are at a 5 star hotel. Our mission is to provide our family of patients with a world class level of eye care and legendary, memorable customer service. The candidate should realize the importance of this mission and be confident that they can uphold it. Job tasks include, but are not limited to: Sending correspondence to referring providers. Checking patients in and out. Answering phones and scheduling appointments. Verifying insurances. Performing patient recall. Willingness to cross train in other aspects of the practice. Experience is not required, however applicants must be proficient with computers.
    $29k-38k yearly est. 8d ago
  • Front Desk Receptionist

    Bear Paddle 3.2company rating

    Front desk agent job in Turnersville, NJ

    Requirements 2+ years of customer service, administration, or sales experience is preferred. Strong communication and multitasking abilities. Ability to work flexible hours, including evenings and weekends. Background check required. Consistent and reliable. Comfortable in water and willing to participate in swim lessons when required. Perks Include Pay rate starting at $15.13/hr. Consistent schedules. Career growth opportunities. Free swim lessons for children or grandchildren. Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you! Salary Description $15.13+
    $15.1 hourly 49d ago
  • ALOFT Front Desk Agent

    Delco Development LLC

    Front desk agent job in Mount Laurel, NJ

    Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. Auto-Apply 33d ago
  • FRONT DESK AGENT-PART TIME

    LBI National Golf & Resort

    Front desk agent job in Little Egg Harbor, NJ

    Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The role of the Hotel Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $28k-34k yearly est. 25d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Atlantic City, NJ?

The average front desk agent in Atlantic City, NJ earns between $25,000 and $38,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Atlantic City, NJ

$31,000

What are the biggest employers of Front Desk Agents in Atlantic City, NJ?

The biggest employers of Front Desk Agents in Atlantic City, NJ are:
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