Front desk agent jobs in Carson City, NV - 113 jobs

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Full-time Description At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it's back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. Front Desk Agent shift available: The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card. You'd make a great front desk agent if you: Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great guest service experience. Have a focus on quality and take pride in your work Are open to learning new things (especially the latest property promotions and events!) Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Benefits: We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few. FREE EMPLOYEE MEAL per shift! Shifts-Swing Requirements Must be 21 years of age. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekend availability Salary Description 15.00-17.00 DOE

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job Description The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs. Duties: Check hotel guests in and out. Maintain a bank and perform cashiering duties. Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge). Maximize revenue with suite upgrades and rate integrity. Maintain a clean, presentable, and welcoming workspace. Qualifications: Must be at least 18 years of age. High school diploma or equivalent. Front Desk and customer service experience required.

Position Title: Front Desk Agent $15.00 Per Hour Full Time The Front Desk Agent at The Federal Hotel is a dynamic Team Member responsible for adhering to Choice brand guidelines, following policies and have effective conflict resolution techniques. The ideal candidate will show commitment to delivering the highest level of guest satisfaction. Minimum Qualifications: Team members and candidates must meet the minimum qualifications to be considered for this specific position: • Relative experience within the hotel industry preferred. • Basic understanding of how travel planning websites, such as Booking.com, Travel Advisor, and others work and operate. • Intermediate or advanced knowledge of Microsoft Office programs, such as Outlook, Excel, Word, and OneNote. • Must practice and demonstrate outstanding guest service, in specific but not limited to, the ability to remain calm and act professionally towards irate guests. • Must maintain a high level of attention to detail, including while performing multiple tasks at one time (“multitasking”). • Must have a flexible work schedule that allows for the ability to work varied shifts, including weekends and holidays. Essential Duties: Team members and candidates must be able to perform the following duties with or without a reasonable accommodation: • Assist guests with check in and check out procedures respectively. • Process cash and card transactions for all amounts owed from services rendered. • Process reservation requests both in person and via phone, email, or other means of communication, ensuring all applicable and required information is obtained. • Greet and welcome all guests coming into the building while maintaining a friendly and approachable demeanor. • Answer all incoming calls and assist guests over the phone and/or transfer to rooms or the appropriate individual. • Answer guest inquiries regarding food choices, transportation options, entertainment venues, etc. • Assist in evacuation procedures as needed. • Serve as announcer in the event that a fire alarm is triggered, using the annunciator panel located near the copiers. • Assist guests in handling and/or delivering luggage items, newspapers, messages, packages, and other amenities/requested items as needed. • Use two-way radios to convey information, announcements, or requests to other departments as needed using professional and standard radio etiquette. • Maintain an up-to-date knowledge of outside attractions, special events, amenities within the Casino including players club information and events, and other local area attractions to better serve and inform our guests. • Stock snack item areas, including refreshment refrigerators and alert management in the event of low stock items. • Communicate effectively between other team members, including Engineering and Housekeeping, to ensure guest requests, work orders, and other misc. requests are handled. • Complete other tasks and responsibilities as assigned by management and leadership teams, including tasks that may not be assigned though required to perform and complete to ensure business success. Note: The above functions are essential duties as required to be performed by team members within this classification. The list above does not constitute an exhaustive list of all duties that may be performed. Required Licenses: None.

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel. Responsibilities: Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision. Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Brings any problems to the attention of the manager or supervisor on duty. Must be able to wear a face mask during shift. Performs related duties as assigned. Qualifications: Ability to deal effectively and professionally with the public required. Previous experience with computers preferred. Excellent oral and written communication preferred. Typing and computer knowledge preferred. Regular attendance and ability to work various shifts and overtime when required. Education and/or Experience: High school diploma or equivalent required. Experience with hotel operating systems preferred. Language Skills: Must be able to effectively communicate in English. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Good money management skills required. Computer Skills: Basic computer and typing experience preferred. Reasoning Ability: Planning, Remembering Details, Using Arithmetic, Reading, Making Decisions, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names and Faces, Examining & Observing Details. Physical Demands: Standing, Walking, Reaching, Hearing, Lifting 20lbs, Bending/Stooping, Observing, Stretching, Turning. Work Environment: Inside, Dry, Noisy. What's in it for you: · Competitive Salary with annual performance reviews · Comprehensive health coverage plan that includes medical, dental, and vision · 401(K)/ Company Match · Access Perks and Childcare discounts Target Salary Range: $15.25

Overview A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget Hotel & Casino. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for verifying reservation information, registering guests, and securing payment for hotel guests upon arrival. Responsible for orientating guests to hotel, providing general information, and responding to guest inquiries as requested. Maintains a cash bank ensuring accurate processing of cashier transactions and daily deposits. Responsible for posting of guest charges to established hotel accounts. Responsible for cashiering functions to include but not limited to cash and credit card settlements. Responsible for the sales and redemption of hotel gift certificates. Processes new card accounts, produces cards, and distributes brochures to registered hotel guests only. Has access to the system player rating to input hotel reservations. This position does not have the ability to modify player ratings or make a comp decision based on a player rating. Explains the player rating system and card benefits to hotel guests. Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Performs any other duties as assigned. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $15.00 - USD $16.00 /Hr. Tipped Position This position does not earn tips QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel. Responsibilities: * Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures * Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision. * Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios. * Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation. * Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. * Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest * Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner. * Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. * Brings any problems to the attention of the manager or supervisor on duty. * Must be able to wear a face mask during shift. * Performs related duties as assigned. Qualifications: Ability to deal effectively and professionally with the public required. Previous experience with computers preferred. Excellent oral and written communication preferred. Typing and computer knowledge preferred. Regular attendance and ability to work various shifts and overtime when required. Education and/or Experience: High school diploma or equivalent required. Experience with hotel operating systems preferred. Language Skills: Must be able to effectively communicate in English. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Good money management skills required. Computer Skills: Basic computer and typing experience preferred. Reasoning Ability: Planning, Remembering Details, Using Arithmetic, Reading, Making Decisions, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names and Faces, Examining & Observing Details. Physical Demands: Standing, Walking, Reaching, Hearing, Lifting 20lbs, Bending/Stooping, Observing, Stretching, Turning. Work Environment: Inside, Dry, Noisy. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Salary Range: $15.25

CERTERRA is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve. We are a national firm with a global reach serving national and international clients from 30+ offices located in 10 states and are ranked on ENR's Top 500 list alongside the nation's top firms. With a 60-year history, CERTERRA has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients. Position Description Front Desk Scheduler/Dispatcher (Carson City Office) Black Eagle Consulting, LLC a Certerra Company is a geotechnical/geological engineering, materials testing, and construction inspection firm in Northern Nevada. We are seeking a dependable, detailed oriented individual for the Front Desk Scheduling/Dispatch position in our Reno, Nevada office. Qualified candidates must be organized, detailed oriented, and have the ability to work independently. Front Desk: • Excellent verbal, written, and data entry/typing skills • Ability to answer a multi-line and successfully field incoming calls • Strong computer skills, proficient in Microsoft Office with emphasis on Microsoft Word and Excel • Ability to multi-task and complete tasks accurately and efficiently • Accurate data entry on a variety of spreadsheets/databases • Organize and maintain project folders Scheduler/Dispatcher: • Field calls from clients/contractors for inspection and testing requests • Keep accurate and up to date records of all the scheduling transactions • Provide inspectors with appropriate project information (i.e., Project Name, Project Number, Location, On-Site Contact Name/Phone Number etc.) Job Type: Full-time Pay: $18.00 - $20.00 per hour DOE Hours of Operations: Monday-Friday 8:00AM - 5:00PM WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts in outside weather conditions and is occasionally exposed to wet and/or humid conditions, and fumes or airborne particles. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated based on their ability, competence, and performance of the essential functions of their positions. There will be no discrimination based on race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such people will be hired based on their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions.

Somersett is a 2,391-acre master-planned golf community located in Northwest Reno and surrounded by the beautiful Sierra Nevada range to the west and south, and Peavine Peak to the north. The Club at Town Center, 24,000-square-foot, 9-million-dollar facility, is the showpiece of the Somersett resident amenity program, which also includes the Canyon Nine par-3 golf course and 27 miles of hiking and biking trails. The Resort-style facility offers residents endless activities to enjoy, led by a team of dedicated professionals in hospitality, entertainment, and recreation. We promote an environment that is fun, energetic, and creates a positive work culture. Job Summary: The Front Desk Concierge serves as the first point of contact for residents and guests, providing superior customer service and ensuring smooth daily operations at the Club. This role involves assisting with check-ins, registrations, and inquiries while maintaining a welcoming and professional environment. Duties/Responsibilities: Greet residents and guests warmly, ensuring a high level of customer service. Check residents and guests into the system, charging applicable fees for facility usage or programs. Assist with program registrations, reservations, and payment processes. Provide information and guidance to new residents regarding paperwork and access to facilities. Maintain a clean and organized front desk and common areas. Answer phone calls, direct inquiries, and take messages for appropriate staff members. Sell merchandise and ensure supplies are stocked for guests. Sort and distribute incoming mail and deliveries. Complete checklists to ensure proper opening and closing procedures are followed. Knowledge, Skills, and Abilities: Strong customer service and interpersonal skills. Proficiency in using office equipment and basic software tools. Ability to maintain confidentiality for residents and staff. Education and Experience: High school diploma or equivalent required. CPR/AED certification required (can be obtained upon hire). An associate's degree is highly preferred. Physical Requirements: Ability to sit or stand for extended periods. Mobility to move around the property and assist with tasks. Must be able to lift up to 35 pounds. Work Schedule: This part-time position requires a flexible schedule, including evenings, weekends, and holidays. Hours vary based on seasonal demands, with longer shifts during summer peak periods and shorter shifts as the season winds down. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by a Front Desk Concierge. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

The primary responsibility of this position is to operate the service counters in a professional manner Reno Ice. The rink opener is responsible for shifts ranging from ~4:30 AM - 11:00 AM. Personnel in this classification are expected to open the building, and follow documented shift procedures. Their goal is to create an incredibly positive first and last impression for guests of Reno Ice. This position reports to Rink Managers. Principle Duties and Responsibilities Open the facility and prepare for the events of the day. Be familiar with and ensure that facility rules and emergency/safety procedures are followed. Collect user fees for all admissions to the facility. Check rental skates out and back in at the end of sessions. Examine skates for proper and safe condition; maintain rental skates as needed (changing laces and cleaning) Perform all procedures for Front Desk. Appropriately welcome and respond to calls, questions, concerns, and feedback from customers regarding the performance of peers or other Reno Ice staff. Direct calls to appropriate personnel as needed. Assist public and customers, as necessary. Be knowledgeable about Reno Ice activities and programs. Distribute general information and forms. Clean lobby, rest rooms, locker rooms and other areas as needed. Maintain cash control of the safe and front desk drawer, as well as perform necessary financial reports. Attend required staff meetings, training, and seminars; maintain required certifications. Perform other duties as assigned. Qualifications Ability to apply routine practices, rules/regulations, procedures, or techniques that are relevant to assigned tasks. Previous Customer Service experience preferred. Must be able to read, write, and do simple mathematics. Ability to communicate effectively both orally and in written form with customers, supervisors, and the general public. Have or be able to obtain CPR/First Aid/AED certification. Ability to present a neat, clean appearance and good hygiene Ability to work a flexible schedule including mornings beginning at 4:30 AM.

Job Title: Remote Guest Service Agent Hourly Pay: $15 - $21/hour We are looking for a friendly and enthusiastic Guest Service Agent to join our team! In this role, you will provide exceptional customer service by assisting with check-ins, check-outs, and addressing inquiries or concerns. If you are passionate about hospitality and enjoy creating positive guest experiences, we want you on our team. Job Responsibilities: Welcome guests warmly upon arrival Check guests in and out, ensuring accurate information Address guest inquiries about services, amenities, and local attractions Resolve guest complaints or concerns efficiently, ensuring satisfaction Assist with reservations, updates, and cancellations Maintain a clean, organized front desk area Coordinate with housekeeping, maintenance, and other departments Answer phone calls and respond to emails promptly Process payments and provide accurate billing statements Handle guest requests like wake-up calls, transportation, or special accommodations Qualifications: High school diploma or equivalent required Previous customer service experience, ideally in hospitality Excellent communication and interpersonal skills Strong problem-solving abilities with a customer-first mindset Ability to multitask in a fast-paced environment Basic computer skills and hotel management software experience preferred Ability to maintain professionalism and a positive attitude Perks & Benefits: Competitive pay: $15 - $21/hour Health, dental, and vision insurance plans Paid time off and sick leave Employee discounts on accommodations and services Training and development opportunities Friendly, supportive team environment

Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front desk operation meets hotel standards for maximum guest satisfaction. ESSENTIAL RESPONSIBILITIES Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Maximizes hotel revenues through up-sell program, 95% occupancy strategies parking revenues by ensuring proper ticket accountability and cash handling procedures. Ensure guest complaints and requests are handled in a courteous and professional manner and ensure follow through. Monitor and respond to Guest Satisfaction Surveys and guest other comments (via third party sites, comments card etc.). Direct and train Front Office staff. Assist in new-hire and on-going training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Participate in the hiring process of new staff members. Assist with the preparation of Staff Member Transaction Forms, performance appraisals, and any Staff Service forms as appropriate. Review current days expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures daily. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Desk Manager. Ensure proper staffing levels based on hotel demand and all necessary reports and forms are completed daily. Be familiar with all company policies and benefits. All other duties assigned by manager or supervisor. Accounting Support Coordinate onsite accounting activities and serve as a liaison with corporate accounting. Verify the accuracy and timeliness of accounting functions, including daily revenue reports, payroll support, accounts payable, accounts receivable, and cash/credit card management. Ensure compliance with all property policies, procedures, and applicable laws. Maintain accurate accounting records and reconcile vendor statements. Prepare and review invoices for coding, approval, and payment. Process deposits, reconcile bank statements, and maintain logs to track month-end requirements. Manage billing and payment collection for direct bill accounts and no-shows. Monitor outstanding balances and generate aging reports (30/60/90+ days). Oversee and audit staff payroll records to ensure compliance with federal, state, and local regulations. Participate in monthly financial review and reporting processes. Maintain and prepare supporting documentation for financial records. Audit daily revenue reports prior to submission. Support tax documentation and reporting as needed. Perform additional duties as assigned by the General Manager or Accounting Manager. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. Bachelors Degree preferred. EXPERIENCE Prior Front Desk experience required. One to three years experience in a supervisory role preferred. Knowledgeable of loyalty programs, brand standards and hospitality industry systems preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 12 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.

Are you passionate about a fit lifestyle and making everyone around your feel welcome? Are you looking for somewhere that will allow you to grow your passion for both while giving you the opportunity to grow your career? Fitness Connection is hiring for our Front Desk Hospitality team. As a Front Desk teammate at Fitness Connection, you will directly impact the experience of our Club Members and Guests every single day! Our Front Desk team creates the energetic and fun environment Fitness Connection is known for, as provided outstanding hospitality and service to ensure that every member feels welcome and important. Your energy, passion, and heart to serve those around you make you perfect for this incredible opportunity. Qualifications YOUR DAY TO DAY FRONT DESK HOSPITALITY Connecting with our Members and Guests is the highest priority. Every person gets an EPIC greeting and a genuine farewell. Engage all Members/Guests with EPIC greetings & farewells Check each member into the gym using proper check-in procedures Register all guests into the gym using proper registration procedures Answer the telephone promptly with appropriate Fitness Connection verbiage Assist with routing Telephone Inquiries (TI) appropriately Ensure that guests and appointments are directed to the appropriate Fitness Consultant (FC) in a prompt, professional manner Serve as a initial point of contact and communication hub for members, guests and teammates PROSHOP PRO We offer incredible drinks, snacks, supplements, and FitCo gear to improve our members' nutrition and their style Promote and sell drinks, bars, supplements and merchandise Meet/ exceed daily and monthly pro shop goals Stock & organize retail offerings as needed Assist with any other operational duties as requested by management Learn about consumable and retail products sold in your location Ensure ProShop area is maintained and monitored throughout the shift Accurately use POS & money handling procedures MEMBER & CLUB SERVICES Ensuring that every member ex periences the best that Fitness Connection has to offer over the course of their membership drives our day-to-day Complete Member & Guest check-ins and basic Member account inquiries Monitor check-ins to identify delinquent accounts, collect balances and update Member information. Notify a member of club management if Member assistance escalation is needed Keep front desk & entryway neat, clean, & organized Complete opening & closing duties as needed Complete regular club cleaning routines as needed Report any incidences in a timely manner Maintain a positive relationship with the entire club team Support other teammates in achieving their goals Adhere to all company policies and procedures REQUIREMENTS High School Diploma/GED preferred. Previous experience in Hospitality/Customer Service preferred. Must be able to understand and follow verbal and written instructions and effectively communicate. Must be able to interpret business communications including personal training contracts and pricing packages. Teammate must have excellent verbal and written English language communication skills. Physical demands include, but are not limited to bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking and the ability to lift 50 pounds. The ability to move freely in and around obstacles common in gyms. Teammate must be able to move quickly from one work area to another at a moments' notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our Front Desk teammates will be enrolled in our EPIC Training Program and expected to successfully complete the program within a designated time frame. Completion of the coursework will require the ability to perform basic math, reading, system technology, and communication skills. Completion of the EPIC Training Program results in a thorough understanding of Fitness Connection's membership system, supplement product knowledge, basic personal training benefits, and other club systems. Front Desk teammates will be expected to apply these skills following training completion. ABOUT FITNESS CONNECTION Fitness Connection is a full-service, all-inclusive health club that is quickly expanding with more than 40 locations in North Carolina, Nevada and Texas. We believe in providing an epic fitness experience to all, including under-served communities. That's how we achieve our mission: to change lives by making a healthier lifestyle more accessible. Amenities available to all members include Group Classes in a premiere Group Fitness Studio, a designated Group Cycling Studio, a turf training area with a functional training rig, full-size basketball courts, men and women's locker rooms complete with saunas, and a kid's club with tablets, a mini basketball court and theater, and more. Fitness Connection is committed to principles of equal opportunity for all applicants and Teammates. The company will make reasonable accommodations for the known physical or mental disability or known medical condition of a Teammate or applicant, consistent with its legal obligations. The company also wishes to participate in a timely, good faith, interactive process with any disabled Teammate or applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodation. Teammates and applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek or occupy by contacting the People Team at *******************************.

Company Introduction: WC Health provides patients with comprehensive and integrated health care focused on mental health and behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve. Our wrap-around services include psychiatry, substance abuse services, medication assisted treatment for those in recovery, housing, pharmacy, transportation, case management, therapy and other mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at ***************** Objective: WC Health is seeking a full-time Medical Assistant with experience in both back-office and front-office duties, preferably within mental health or behavioral health services. We are looking for an individual who is interested in a long-term opportunity to grow and develop into the best version of themselves, while providing essential care to patients within the behavioral health system. Essential Job Functions: Assist patients by helping them connect to telehealth services either at their home or in clinic or by providing in-clinic, in-person visits and rooming patients throughout the day. Document patient histories, including medical and substance abuse histories, and measure vital signs such as weight, height, blood pressure, pulse, and temperature. Perform MA procedures under the supervision of a Nurse Practitioner or Medical Doctor, including blood draws, ECGs, point-of-care testing (e.g., urine drug screens), and other duties as needed. Provide patient education and instructions as directed by the Nurse Practitioner or Medical Doctor. Ensure all reports, results, lab orders, and imaging requests are available and properly documented for providers prior to patient appointment and maintain chart preparation. Maintain patient records by preparing charts, updating encounter summaries, referral notes, and uploading all documents accurately and promptly prior to follow-up visits. Maintain exam rooms stocked with necessary medical supplies and monitor inventory to prevent delays in patient care. Handle administrative MA tasks such as returning patient messages, acting as a liaison between patients, physicians, and outside community contacts. Ensure all paperwork and documentation are accurately reflected in patient charts before returning calls, releasing information, or confirming details, maintaining HIPAA compliance and adhering to privacy regulations. Follow all triage procedures and office SOPs, staying current with clinic training needs through in-office and virtual training sessions through Trainual. Manage a high volume of patient visits, including in-person, telehealth at home, and clinic telehealth appointments. Continue to expand medical knowledge on substance abuse, psychiatric medications, adverse effects, regulations of controlled and maintenance medications, and complete prior authorizations with proper medication education. Be adaptable and cross-trained to cover various clinic roles, including floating to meet clinic needs, and remain flexible with changes and growth. Maintain excellent work ethic, communication, and teamwork while independently completing assigned tasks efficiently. Check in and out patients, monitor schedules, and complete intake paperwork and other administrative duties as needed. Perform all other duties as assigned by the Clinical Manager, including front desk responsibilities and additional MA tasks. Knowledge, Skills, and Abilities: Proficient in venipuncture, point-of-care testing, and triaging process Capable of working independently with minimal supervision Strong organizational skills to manage multiple tasks efficiently Excellent time management abilities to prioritize and complete duties promptly Reliable with excellent attendance and punctuality Experience working in a psychiatric or mental health clinic is preferred but not necessary Position Type: Full- Time Education and Experience: Experienced Medical Assistant with a minimum of 1-2 years experience Experience in Mental Health or Behavioral Health and or Family Practice is preferred but not necessary EMR (electronic medical record) previous experience required Must be able to pass a drug and background check. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Ability to Commute: Reno, NV 89502 (Required) Ability to Relocate: Reno, NV 89502: Relocate before starting work (Required) Work Location: In person Must be able to pass a drug and background check.

We are looking for an experienced Dental Front Office Assistant to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. ESSENTIAL FUNCTIONS: Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily Ensure patients are comfortable while in the office Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances Inventory and order office supplies and forms as instructed Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed May perform chair-side assisting as needed Perform miscellaneous job-related duties as assigned Minimal travel may be required for training and/or continuing education purposes Other duties as assigned Educational Requirements: Must have 2 - 5 years' experience working in a dental office (including patient scheduling) GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong organization skills Ability to work in a high volume, fast paced environment Ability to multi-task Leadership skills/experience Dentrix experience preferred CareCredit experience preferred Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes #ADIAux

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Job Description has up to a $1,000 hiring bonus The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department. This is an in person position only. Duties: Promptly answer calls and greet guests with friendly and sincere service. listen to and understand requests, respond with appropriate action, and provide accurate information. Manage and create room reservations. Effectively communicate with guests, coworkers and management via email and profile notes Maintain a high level of attention and accuracy. Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs. Maintain an environment of respect for every guest. Qualifications: Must be at least 18 years of age. High school diploma or G.E.D. required. Minimum one year of customer service experience preferred. Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more. Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input. Must be able to communicate clearly in English.