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Front desk agent jobs in Cedar Rapids, IA

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  • General Office Clerk

    Engineering Services & Products Company 3.7company rating

    Front desk agent job in Dyersville, IA

    The person in this position reports to the Design and Construction Manager and will be responsible for performing a variety of administrative and clerical functions for the group. About the Role Essential Duties and Responsibilities include the following but other duties may be assigned: Responsibilities Work with equipment providers to ensure that we are getting preferred rental rates and our equipment needs are properly met. Assist with scheduling and coordinating travel arrangements for the crews and construction managers and other items as needed for the jobs. Assist with creating and managing job expense reports for the crews Responsible for entering reorders, credit memos Responsible for tracking PM notes Other assigned tasks or responsibilities as assigned Required Skills Ability to communicate effectively orally and in writing Exceptional customer service Ability to input, update and extract information from computer systems Ability to research problems and apply resolutions Skilled at data entry and retrieval Intermediate to Advanced level of experience in MS Office Suite Ability to keep company information and documents confidential High School Diploma or equivalent. College education preferred. Pay range and compensation package $18-20/hr
    $18-20 hourly 4d ago
  • CW Receptionist

    Pyramid Consulting, Inc. 4.1company rating

    Front desk agent job in Coralville, IA

    Immediate need for a talented CW Receptionist. This is a 12+ months contract opportunity with long-term potential and is located in Coralville, IA(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93024 Pay Range: $35 - $37.49/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Serves as primary administrative contact for Executives, working across all lines of business and with external agencies to answer questions and resolve administration-related issues. Provides support for daily Executive operations including meeting arrangements, travel and expenses. Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution and paperwork processing. Acts as a liaison between Executives and internal departments, ensuring effective communication and cohesion. Maintains Executive calendars, contact lists and provides ad-hoc support as needed. Key Requirements and Technology Experience: Key Skills; Calendar Travel Expense Event Logistics High School Preferred . No Experience Required; 2 Years Preferred . Physical Requirements: Sedentary Work . Career Level 3IC Primary role will be to support Front Desk. Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $26k-33k yearly est. 2d ago
  • Mail and Service Center Front Desk Clerk

    Cornell College 4.1company rating

    Front desk agent job in Mount Vernon, IA

    Job Description Sort and process incoming and outgoing mail/packages. Assists customers at the counter and assists with print projects as needed. Must be able to stand, bend and lift 40 pounds.
    $22k-25k yearly est. 2d ago
  • Administrative Clerk

    Collabera 4.5company rating

    Front desk agent job in Cedar Rapids, IA

    Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include: - Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. - Fulfill customer document requests using approved processes and procedures. - Ensure customer account privacy standards are maintained. - Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures. - Use email, electronic queue, fax and hardcopy processes as appropriate - Perform related duties as assigned by supervisor Qualifications Education: · High school diploma or equivalent experience Type & Amount of Experience · Ability to follow instructions and important · Ability to learn and use new systems very important · Strong attention to detail and organizational skills are required · Attendance and punctuality are essential for this position · Previous clerical experience helpful o Good oral and written communication skills o Demonstrated team player Software Expertise: · Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry · Proficiency in keyboarding skills expected Physical Requirements: · Standard office environment including sitting while performing computer work · Some walking to different areas of the department as duties require · May include delivering paperwork or stack of items Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 60d+ ago
  • Front Desk Clerk-Collins Rd-Cedar Rapids-Holiday Inn Express

    Hotel Equities 4.5company rating

    Front desk agent job in Cedar Rapids, IA

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Holiday Inn Express Collins Rd Cedar Rapids IA. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Flexible schedule Parental leave Referral program
    $24k-28k yearly est. Auto-Apply 47d ago
  • Lifestyle Consultant - Front Desk

    Cedar Rapids 3.6company rating

    Front desk agent job in Cedar Rapids, IA

    Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate Commissions Paid on all Membership and Retail Sales Monthly Commission Paid for all On Going Memberships Paid Vacation (starting immediately) Supplemental Insurance Offered Flexible Schedules Advanced tools and resources Sustained Growth Opportunities 50% Off of All Massages and Facials And Much More Responsibilities Confidently, Knowledgeably Educate Guests About Services, Products and Programs Able to Reach Monthly Sales Goals Promote Therapeutic Benefits of Regular Massage Therapy Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home Create and Maintain Positive Relationships with Team Members Recognize and Support Team goals Qualifications Be Guest Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your Career We are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights
    $21k-26k yearly est. Auto-Apply 60d+ ago
  • Receptionist Supervisor

    McGrath Family of Dealerships

    Front desk agent job in Cedar Rapids, IA

    📞 Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! 📍 Location: Cedar Rapids, IA🕒 Full -Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion. What You'll Do • Oversee day-to-day front desk operations to ensure a smooth, efficient workflow• Protect confidentiality and model professional standards• Communicate updates, expectations, and process changes clearly to the team• Serve as the primary liaison between reception staff and management• Provide coaching, feedback, and support to the receptionist team• Promote a positive, solution-focused work environment• Manage receptionist schedules accurately and ensure timely posting• Complete monthly audits and follow up on opportunities for improvement• Assist with administrative tasks such as supply management and reporting What We're Looking For • Strong leadership skills with the ability to mentor, coach, and support the receptionist team• Professional communication, appearance, and behavior• Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations• Strong organizational skills and attention to detail in daily front-desk operations• Reliable, punctual, and committed to maintaining high service and performance standards• Ability to handle sensitive information with strict confidentiality• Proactive problem-solver who takes initiative and addresses issues before they escalate• Comfortable giving constructive feedback and holding team members accountable• Reliable transportation and a clean driving record What's in It for You • PTO starting Day 1 • Health, dental, and vision insurance • 401(k) with company match • Career growth - 97% of promotions come from within • Supportive, team environment If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome- apply today and grow with McGrath! Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32 IND4
    $24k-30k yearly est. Auto-Apply 8d ago
  • Front desk/hatchet throwing attendant

    Bowldogs

    Front desk agent job in North Liberty, IA

    Job Summary: The front desk/hatchet throwing attendant involves providing excellent customer service to patrons by greeting them, assigning lanes, managing shoe rentals, ensuring lane functionality, resolving issues, and maintaining a clean and welcoming environment within the bowling alley, all while upholding safety standards and promoting a fun experience for guests. These employees will also work as a hatchet throwing attendant, but never at the same time. The hatchet throwing attendant will instruct customers on proper hatchet throwing techniques, ensuring safety protocols are followed, maintaining equipment, managing throwing lanes, providing excellent customer service, and creating a fun and engaging experience for all guests at a hatchet throwing venue. Key Responsibilities: Customer Greeting and Lane Assignment: Greet customers upon arrival, assign available lanes, and provide information regarding bowling rules, pricing, and specials. Shoe Rental Management: Issue and collect bowling shoes, ensuring proper size and cleanliness. Lane Maintenance: Monitor lane functionality, troubleshoot minor issues, and reset pins as needed. Guest Assistance: Help customers with lane set-up, ball selection, and answer any questions they may have about bowling. Cash Handling: Process transactions for lane rentals, shoe rentals, food and beverage purchases, and ensure accurate cash handling. Cleanliness: Maintain a clean and organized bowling alley area, including lanes, balls, seating, and common spaces. Safety Enforcement: Enforce bowling alley safety rules and regulations, addressing any potential hazards. Party Bookings: Assist with booking and managing bowling parties, including coordinating lane arrangements and special requests. Communication and Teamwork: Collaborate with other staff members to ensure smooth operations and provide a positive customer experience. Guest Instruction: Teach customers the fundamentals of safe and accurate hatchet throwing techniques, including grip, stance, and throwing motion. Safety Oversight: Actively monitor throwing lanes to ensure all participants adhere to safety guidelines and proper throwing form. Equipment Management: Regularly inspect and maintain throwing hatchet and targets, replacing damaged equipment as needed. Customer Service: Greet guests, answer questions, and provide a positive and welcoming experience throughout their hatchet throwing session. Game Facilitation: Lead and guide customers through various hatchet throwing games and competitions to enhance their experience. Lane Management: Assign throwing lanes to groups, rotate participants, and ensure smooth transitions between sessions. Waiver Collection: Verify that all guests have signed necessary waivers before participating in axe throwing activities. Cleaning and Maintenance: Maintain cleanliness of the throwing area, including wiping down equipment and managing trash. Required Skills: Excellent Customer Service Skills: Ability to interact with guests in a friendly, helpful, and professional manner. Basic Bowling Knowledge: Understanding of bowling rules, scoring, and equipment. Problem-Solving Abilities: Capability to quickly identify and resolve minor issues with lanes and equipment. Attention to Detail: Maintaining cleanliness and organization of the bowling alley area. Physical Ability: Ability to stand for extended periods, lift bowling balls, and move around the bowling alley. Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner. Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests. Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique. Teamwork: Collaborate effectively with other staff members to ensure a smooth operation. Work Environment: Fast-paced, dynamic environment with frequent customer interaction. May involve exposure to noise and occasional lifting. Flexible scheduling including evenings, weekends, and holidays may be required. Skills and Qualifications: Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner. Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests. Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique. Physical Ability: Ability to stand for extended periods and demonstrate proper throwing techniques. Teamwork: Collaborate effectively with other staff members to ensure a smooth operation. Must be 16+ and have access to reliable transportation Pass a background check
    $18k-24k yearly est. 60d+ ago
  • Part Time Receptionist

    Dave Wright Nissan Subaru

    Front desk agent job in Hiawatha, IA

    VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES! IMMEDIATE OPENING! WE PROMOTE FROM WITHIN! Dave Wright Nissan Subaru Core Values: We Solve It We Are All One Team We Do What We Say We Grow Or We Die We Commit And Never Quit Part Time Receptionist Responsibilities: Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Provide basic information to callers who have general inquires Be friendly, professional, courteous and efficient when working with all customers and employees Work with department managers on a daily basis Other duties as assigned Part Time Receptionist Requirements: Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously Must be willing to submit to a drug screen & background check Part Time Receptionist Perks: Summer Golf Outing Christmas Party Company Picnic Monthly Impact Award Winner Monthly National Holiday Celebrations Part Time Receptionist Hours Monday Evenings, 5:00pm-8:00pm Thursday Evenings, 5:00pm-8:00pm Saturdays, 8:00am-4:00pm Apply for our Part Time Receptionist position today! **Please check your email after submitting an application**
    $24k-30k yearly est. Auto-Apply 20d ago
  • Receptionist - Standing Role

    Biolife 4.0company rating

    Front desk agent job in Waterloo, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description This is not a sedentary position, must be able to stand for several hours. Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute: * You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills * You will assist donors with appointments; create or pull donor record files * You will provide customer service to donors (external) and fellow employees (internal) * You will maintain orderly filing system, purging records * You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Waterloo U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Waterloo Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $16 hourly 60d ago
  • Guest Services Agent

    Avid/Candlewood Coralville

    Front desk agent job in Coralville, IA

    The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Your day to day •Be the warm welcome that kicks off a memorable guest experience •Acknowledge IHG Rewards Club members and returning guests, in person or on the phone •Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay •Handle cash and credit transactions •Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes •Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns •Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary •Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed •Take pride in your appearance and place as a brand ambassador •Always know what events and activities are on the day's schedule •Jump into other ad-hoc duties when your colleagues need your help What we need from you •Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to •Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories •Fluency in the local language - extra language skills would be great, but not essential •Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers •Flexibility - night, weekend and holiday shifts are all part of the job •You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential •Experience - ideally you'll have spent at least one year in a front desk or guest service position •Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. ·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests ·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay ·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs ·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. What we offer We'll reward all your hard work with a great salary and benefits - including uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Receptionist - Standing Role

    Biolife Plasma Services 4.0company rating

    Front desk agent job in Waterloo, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **This is not a sedentary position, must be able to stand for several hours.** **Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.** **About the role:** Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. **How you will contribute:** · You will answer phones and greet **all visitors to the facility including new and repeat donors** promptly **exhibiting** **customer service skills** · You will assist donors with appointments; create or pull donor record files · You will provide customer service to donors (external) and fellow employees (internal) · You will maintain orderly filing system, purging records · You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures **What you bring to Takeda:** · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful **What Takeda can offer you:** Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. **More about us:** At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Waterloo **U.S. Starting Hourly Wage:** $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Part time **Job Exempt** No
    $16 hourly 58d ago
  • Part Time Receptionist for Oaknoll East

    Oaknoll 3.1company rating

    Front desk agent job in Iowa City, IA

    With wages starting at $17.00 per hour, and increasing from there with confirmed, verifiable experience, Receptionists at Oaknoll Retirement Residence play a vital role in assisting residents, visitors, and guests who stop at the front desk for help, as well as handling incoming and outgoing calls and mail, and helping to ensure appropriate visitor/guest policies are followed. More than that, they also help to CREATE home for our residents, providing a sense of comfort, reliability, and assurance with informed and patient assistance. Oaknoll is a not-for-profit community that provides resident-centered care and services through our CREATE culture. CREATE is an acronym for our values: caring, respect, enthusiasm, awareness, teamwork, and encouragement. We believe that people should experience joyful, active, and connected lives as they age. We believe people should have the opportunity to receive competent, caring, and compassionate health care when they need it. We believe our community is both special and unique because of the people who live here, the people who work here, and the relationships that they build together. We strive to make the lives of our residents and our staff meaningful and fulfilling. If you want to share in these values and the relationships that they allow us to build, we are looking for YOU! Oaknoll is currently seeking a part-time Receptionist to join our team at our East Campus! Hours will include Fridays 8:30am to 4:30pm, Sundays 9:00am to 3:00pm, and shifts on every third holiday. Candidates should have the flexibility to be scheduled to cover planned and unplanned absences. Why choose Oaknoll? Not only are we a community focused not-for-profit, but we offer a wide range of employee benefits including: competitive pay, paid time off, retirement plan with company contributions, 40% off employee meals, free use of our gyms and pool, weekly access to a Nurse Practitioner free of charge, onsite parking, tuition reimbursement, scholarship program, and student loan repayment assistance, along with medical, dental, vision, life, FSAs, and voluntary short-term and long-term disability insurances for eligible employees. Come check us out and learn why Oaknoll is right for you! About Oaknoll Oaknoll Retirement Residence is an independent, not-for-profit, continuing care retirement community in Iowa City, IA. We provide resident-centered service, driven by our values of caring, respect, enthusiasm, awareness, teamwork, and encouragement. We're proud of our excellent reputation as a premier place to live and work. There's a strong sense of family at Oaknoll, so coming to work is like coming home. Oaknoll Retirement Residence is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, or other reason prohibited by law. Requirements * Candidates must have a high school diploma or equivalent. * Candidates must show a basic level of computer literacy. * Candidates must possess strong customer service skills, with the ability to communicate respectfully with residents, coworkers, and visitors.
    $17 hourly 8d ago
  • Front Desk Receptionist

    Better Living 3.7company rating

    Front desk agent job in Coralville, IA

    Start a meaningful career as an Front Desk Receptionist with Brown Deer Place, A Better Living Community! Make a difference in someone's life every day. At Brown Deer Place, we lead with love-creating senior communities where purpose, dignity, and connection define every moment. Join a team grounded in compassion and hospitality, where your work truly elevates lives. Why Join Us? Personalized Care: We believe better care leads to better living Competitive Pay: $15.00-$15.50/hour + credit for experience Schedule: Friday-Sunday 12pm-8m Supportive Team: We invest in our team just like we invest in our residents Quick Hiring: Apply today and hear back within 48 hours What You'll Do: Serve as the welcoming face and heartbeat of our community Provide prompt, courteous, and knowledgeable service to residents, families, and guests Oversee front desk operations with professionalism and care Maintain the cleanliness and readiness of the front foyer and hospitality station Coordinate transportation services for residents Track and monitor resident service preferences and maintenance requests What You'll Need: Must be at least 18 years old 1+ year of experience in customer service, healthcare, or hospitality Prior senior living experience (preferred) Benefits Available to You: Medical, Dental, & Vision Insurance 401(k) Retirement Savings Plan Life & AD&D Insurance Short- & Long-Term Disability Supplemental Coverage: Accident, Cancer, Critical Illness, Hospital Indemnity Employee Assistance Program (EAP) To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Powered by JazzHR jL3YGVmPip
    $15-15.5 hourly 4d ago
  • Receptionist

    Deery Brothers Chrysler Dodge Jeep Ram of Iowa City 3.9company rating

    Front desk agent job in Iowa City, IA

    Job Description: We are looking for a self-starting, motivated professional to be our Full Time Receptionist. This position requires the ability to multi-task while paying attention to detail. Duties to include answering multi-line phone system and transferring calls to the appropriate department or employee. Greeting and helping customers. Office duties. General duties as assigned. We offer: Competitive Income Paid Vacation Excellent elective benefit package including Health, Vision, Dental and Supplemental Insurances. 401K Opportunity for growth within the organization. If this seems like a good fit for you then we'd love to visit! Job Type: Full-time Benefits: 401(k) 401(k) Matching Dental Insurance Disability Insurance Employee Discount Flexible Spending Account Health Insurance Life Insurance Paid Time Off Retirement Plan Vision Insurance Schedule: Monday to Friday Job Requirement:We are seeking an individual who is reliable, great with customer skills and who can multi-task.
    $25k-30k yearly est. 2d ago
  • Admin Clerk

    Collabera 4.5company rating

    Front desk agent job in Cedar Rapids, IA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description TITLE: Admin Clerk DURATION: 3 months LOCATION: Cedar Rapids, IA Position Summary: Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP). Essential Duties and Responsibilities: Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include: Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer document requests using approved processes and procedures. Ensure customer account privacy standards are maintained. Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures. Use email, electronic queue, fax and hardcopy processes as appropriate Perform related duties as assigned by supervisor Qualifications Education: High school diploma or equivalent experience Type & Amount of Experience Ability to follow instructions and important Ability to learn and use new systems very important Strong attention to detail and organizational skills are required Attendance and punctuality are essential for this position Previous clerical experience helpful Good oral and written communication skills Demonstrated team player Software Expertise: Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry Proficiency in keyboarding skills expected Physical Requirements: · Standard office environment including sitting while performing computer work · Some walking to different areas of the department as duties require · May include delivering paperwork or stack of items Additional Information To know more about this position and to apply, please contact: Courtney Ciandella ************
    $27k-35k yearly est. 60d+ ago
  • Receptionist Supervisor

    McGrath Family of Dealerships

    Front desk agent job in Cedar Rapids, IA

    📞 Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! 🕒 Full-Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion. What You'll Do • Oversee day-to-day front desk operations to ensure a smooth, efficient workflow • Protect confidentiality and model professional standards • Communicate updates, expectations, and process changes clearly to the team • Serve as the primary liaison between reception staff and management • Provide coaching, feedback, and support to the receptionist team • Promote a positive, solution-focused work environment • Manage receptionist schedules accurately and ensure timely posting • Complete monthly audits and follow up on opportunities for improvement • Assist with administrative tasks such as supply management and reporting What We're Looking For • Strong leadership skills with the ability to mentor, coach, and support the receptionist team • Professional communication, appearance, and behavior • Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations • Strong organizational skills and attention to detail in daily front-desk operations • Reliable, punctual, and committed to maintaining high service and performance standards • Ability to handle sensitive information with strict confidentiality • Proactive problem-solver who takes initiative and addresses issues before they escalate • Comfortable giving constructive feedback and holding team members accountable • Reliable transportation and a clean driving record What's in It for You • PTO starting Day 1 • Health, dental, and vision insurance • 401(k) with company match • Career growth - 97% of promotions come from within • Supportive, team environment If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome-apply today and grow with McGrath! Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32 IND4
    $24k-30k yearly est. Auto-Apply 7d ago
  • Front desk/hatchet throwing attendant

    Bowldogs

    Front desk agent job in North Liberty, IA

    Job Description Job Summary: The front desk/hatchet throwing attendant involves providing excellent customer service to patrons by greeting them, assigning lanes, managing shoe rentals, ensuring lane functionality, resolving issues, and maintaining a clean and welcoming environment within the bowling alley, all while upholding safety standards and promoting a fun experience for guests. These employees will also work as a hatchet throwing attendant, but never at the same time. The hatchet throwing attendant will instruct customers on proper hatchet throwing techniques, ensuring safety protocols are followed, maintaining equipment, managing throwing lanes, providing excellent customer service, and creating a fun and engaging experience for all guests at a hatchet throwing venue. Key Responsibilities: Customer Greeting and Lane Assignment: Greet customers upon arrival, assign available lanes, and provide information regarding bowling rules, pricing, and specials. Shoe Rental Management: Issue and collect bowling shoes, ensuring proper size and cleanliness. Lane Maintenance: Monitor lane functionality, troubleshoot minor issues, and reset pins as needed. Guest Assistance: Help customers with lane set-up, ball selection, and answer any questions they may have about bowling. Cash Handling: Process transactions for lane rentals, shoe rentals, food and beverage purchases, and ensure accurate cash handling. Cleanliness: Maintain a clean and organized bowling alley area, including lanes, balls, seating, and common spaces. Safety Enforcement: Enforce bowling alley safety rules and regulations, addressing any potential hazards. Party Bookings: Assist with booking and managing bowling parties, including coordinating lane arrangements and special requests. Communication and Teamwork: Collaborate with other staff members to ensure smooth operations and provide a positive customer experience. Guest Instruction: Teach customers the fundamentals of safe and accurate hatchet throwing techniques, including grip, stance, and throwing motion. Safety Oversight: Actively monitor throwing lanes to ensure all participants adhere to safety guidelines and proper throwing form. Equipment Management: Regularly inspect and maintain throwing hatchet and targets, replacing damaged equipment as needed. Customer Service: Greet guests, answer questions, and provide a positive and welcoming experience throughout their hatchet throwing session. Game Facilitation: Lead and guide customers through various hatchet throwing games and competitions to enhance their experience. Lane Management: Assign throwing lanes to groups, rotate participants, and ensure smooth transitions between sessions. Waiver Collection: Verify that all guests have signed necessary waivers before participating in axe throwing activities. Cleaning and Maintenance: Maintain cleanliness of the throwing area, including wiping down equipment and managing trash. Required Skills: Excellent Customer Service Skills: Ability to interact with guests in a friendly, helpful, and professional manner. Basic Bowling Knowledge: Understanding of bowling rules, scoring, and equipment. Problem-Solving Abilities: Capability to quickly identify and resolve minor issues with lanes and equipment. Attention to Detail: Maintaining cleanliness and organization of the bowling alley area. Physical Ability: Ability to stand for extended periods, lift bowling balls, and move around the bowling alley. Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner. Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests. Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique. Teamwork: Collaborate effectively with other staff members to ensure a smooth operation. Work Environment: Fast-paced, dynamic environment with frequent customer interaction. May involve exposure to noise and occasional lifting. Flexible scheduling including evenings, weekends, and holidays may be required. Skills and Qualifications: Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner. Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests. Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique. Physical Ability: Ability to stand for extended periods and demonstrate proper throwing techniques. Teamwork: Collaborate effectively with other staff members to ensure a smooth operation. Must be 16+ and have access to reliable transportation Pass a background check
    $18k-24k yearly est. 30d ago
  • Front Desk Clerk- Home2 Suites Coralville, IA

    Hotel Equities 4.5company rating

    Front desk agent job in Coralville, IA

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Home2 Suites by Hilton, 740 Coral Ridge Ave, Coralville IA 52241 Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs Pay Range 15.00 -17.00 per hour Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Flexible schedule Parental leave Referral program
    $24k-28k yearly est. Auto-Apply 39d ago
  • Admin Clerk

    Collabera 4.5company rating

    Front desk agent job in Cedar Rapids, IA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP). Qualifications Essential Duties and Responsibilities: Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include: · Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. · Fulfill customer document requests using approved processes and procedures. · Ensure customer account privacy standards are maintained. · Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures. · Use email, electronic queue, fax and hardcopy processes as appropriate · Perform related duties as assigned by supervisor Education: High school diploma or equivalent experience Type & Amount of Experience Ability to follow instructions and important Ability to learn and use new systems very important Strong attention to detail and organizational skills are required Attendance and punctuality are essential for this position Previous clerical experience helpful Good oral and written communication skills Demonstrated team player Software Expertise: Knowledge of Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry Proficiency in keyboarding skills expected Physical Requirements: · Standard office environment including sitting while performing computer work · Some walking to different areas of the department as duties require · May include delivering paperwork or stack of items Additional Information To know more about this position, please contact: Courtney Ciandella ************
    $27k-35k yearly est. 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Cedar Rapids, IA?

The average front desk agent in Cedar Rapids, IA earns between $24,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Cedar Rapids, IA

$28,000
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