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Front desk agent jobs in Lancaster, PA

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  • Front Desk Clerk

    Equity Lifestyle Properties 4.3company rating

    Front desk agent job in Lancaster, PA

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Lancaster, Pennsylvania. What you'll do: Our Front Desk Clerk provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Hotel Front Desk Agent (FT) - 2nd Shift

    Spooky Nook Sports-Pa 3.5company rating

    Front desk agent job in Manheim, PA

    Job DescriptionDescription: The Hotel Front Desk Agent is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while upholding a professional demeanor at all times. SCHEDULE: 3p-11p, weekend availability is required Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a Full-Time team member of the Nook, you will enjoy: Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. Affordable and comprehensive Medical, Dental, and Vision benefits Competitive PTO package Paid holidays 401k program 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child watch (3-hour increments) Discounts on academy team programs, birthday parties, personal training, event space rental, and more! Local business discounts Essential Job Functions Greet, register, and assign rooms to guests Issue room keys Transmit and receive telephone messages Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make changes for guests Make and confirm reservations Post charges (such as room, food, telephone) to ledger Make restaurant, transportation, or entertainment reservations, as well as arrange for tours Deposit guests' valuables into hotel safe or safe deposit box Sell a variety of seasonal tickets Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms Maintain inventory and upkeep of brochures for Lobby brochure rack Use switchboard to connect interoffice and house calls Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests All other duties assigned Requirements: 18 years of age or older High School Diploma or equivalent Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Previous experience in a guest-focused environment a plus Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate. Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.
    $30k-35k yearly est. 11d ago
  • Front Desk - Weeknights/Weekends

    United Sports 3.6company rating

    Front desk agent job in Downingtown, PA

    Job DescriptionWeeknights/Weekends ONLY Candidates must be local or somewhat close to Downingtown, PA area Responsibilities include: - Assisting customers - Answering phones - Money handling - Administrative tasks Employee Expectations: - Provide excellent guest service at all times - Communicate with managers regarding any customer issues - Ability to maintain focus in a high-volume, fast paced environment - Must be a team player - Ability to multitask Shifts are: until 10pm on weeknights; 3pm-10pm on Saturdays/Sundays; MUST be able to work 3 weekends per month $11 - $13/hour This is not a seasonal position. Candidates must be able to work year-round.
    $11-13 hourly 9d ago
  • Front Desk Clerk

    Hilton Grand Vacations 4.8company rating

    Front desk agent job in Hershey, PA

    Amazing opportunity to join the 74, 1200 sq feet guest rooms, The Suites at Hershey, a Hilton Vacation Club, located at the sweetest place on earth, in Hershey PA. We encourage you to join our service-oriented team member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations. As a Front Desk Clerk you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing. Main Responsibilities: * Check in and out Owners and Guests * Respond to guests' requests. * Assists guests with reservations or changes. * Generates invoices and collects payments. * Maintains safety deposit boxes. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Work as a team with co-workers to complete checklists and daily duties. * Prepares and consistently restocks the front desk with supplies. * Other duties as requested by your leader. What are we looking for: * Prior customer service experience. * A professional demeanor. * Proficient in the English language, both verbally and in writing. * Ability to multi-task responsibilities and prioritize. * Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Preferred, but not required: * Precious Front Desk Clerk experience. * Cash handling. At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV, we will help you reach your goals and build your future! Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Positive Team Environment * Generous Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Main Responsibilities: * Check in and out Owners and Guests * Respond to guests' requests. * Assists guests with reservations or changes. * Generates invoices and collects payments. * Maintains safety deposit boxes. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Work as a team with co-workers to complete checklists and daily duties. * Prepares and consistently restocks the front desk with supplies. * Other duties as requested by your leader. What are we looking for: * Prior customer service experience. * A professional demeanor. * Proficient in the English language, both verbally and in writing. * Ability to multi-task responsibilities and prioritize. * Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Preferred, but not required: * Precious Front Desk Clerk experience. * Cash handling.
    $26k-30k yearly est. 2d ago
  • Front Desk Clerk

    Concord Hospitality 4.3company rating

    Front desk agent job in Lititz, PA

    As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit. Responsibilities * Assist guests efficiently, courteously, and professionally at all times * Maintain a high level of service and hospitality standards * Promptly address guest concerns and ensure satisfaction in a timely manner * Post guest charges, collect payments, and follow cash handling procedures * Handle guest mail and messages with respect to privacy and professionalism * Stay knowledgeable about the hotel brand, travel programs, and special offers * Communicate guest feedback effectively to departments and management * Respond quickly to calls, lobby visitors, and team members needing assistance * Maintain full knowledge of hotel safety and emergency procedures Qualifications * High school diploma or equivalent preferred * Prior hospitality or customer service experience is a plus * Strong interpersonal and communication skills * Ability to multitask and remain professional in a fast-paced environment * Detail-oriented with strong organizational skills * Flexibility to work varied shifts, including evenings, weekends, and holidays Benefits (Full-Time Associates Only) * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
    $23k-27k yearly est. 7d ago
  • Receptionist (Part time-20 hrs/wk) 9am-1pm- Monday-Friday

    Amsurg 4.5company rating

    Front desk agent job in Lancaster, PA

    Receptionist (Part time) 9am-1pm- Monday-Friday. 20 hours/week. Lancaster Gastroenterology Procedure Center believes in face-to-face, compassionate medicine, where patients feel reassured and unrushed. We specialize in colorectal cancer screening and the treatment of various diseases involving the digestive tract. For nearly 40 years, our experienced physicians have dedicated themselves to caring for their neighbors in South Central Pennsylvania. The Center's management company, AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************************ Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Receptionist (Part time) 9am-1pm- Monday-Friday- 20 hours/wk Responsibilities: Data entry Scheduling Greeting patients Answering and directing phone calls Patient check in Insurance Verification Maintain charts Clerical and Administrative duties Exhibit the ability to provide excellent customer service while effectively communicating to our patients Exhibit strong multitasking skills Education: You must possess a High School diploma/GED Preferred Medical receptionist experience 2. ASC experience We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations. We are an equal opportunity employer.
    $29k-34k yearly est. 45d ago
  • Medical Office Associate I Lancaster/York - Contingency Pool

    Penn State Health 4.7company rating

    Front desk agent job in Lancaster, PA

    **Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 0.90 **Shift:** Varied **Hours:** 8-hour shifts **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate I Lancaster/York - Contingency Pool **Location** US:PA:Lancaster | Clerical and Administrative | Full Time **Req ID** 86037
    $29k-34k yearly est. Easy Apply 42d ago
  • Front Desk Clerk

    MHC Equity Lifestyle Properties

    Front desk agent job in Lancaster, PA

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Lancaster, Pennsylvania. What you'll do: Our Front Desk Clerk provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $21k-26k yearly est. Auto-Apply 17d ago
  • Receptionist

    Abraxas Youth & Family Services 3.6company rating

    Front desk agent job in Morgantown, PA

    Job Description Receptionist Job Type: Full-time We are hiring a part-time Front Desk Receptionist to undertake all receptionist and clerical duties at Abraxas Academy in Morgantown, PA. The receptionist serves as the initial point of contact for everyone entering the facility. Responsibilities include greeting visitors, answering telephones and directing calls to appropriate party, and assisting with general administrative support functions of the facility. Abraxas Academy is located minutes off of Exit 298 of the Pennsylvania Turnpike in Berks County and provides detention and treatment services for court committed youth. Salary: $21.00 per hour Job Type: Full-time Must be available to work on weekends Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services. Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live. Benefits & Perks: We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you - both at home and at work. Medical & Dental & Vision Insurance Flexible Spending Accounts Basic Life & Short-Term Disability Insurance 401(k) Life Assistance Program (LAP) Tuition Assistance Program Paid Time Off (PTO) * Paid Holidays * Paid Training Advancement Opportunities Front Desk Receptionist Job Summary: Greet and welcome visitors, clients, and employees as soon as they arrive at the facility. Answer, screen and forward incoming phone calls. Ensure reception area is tidy and presentable. Receive, sort and distribute mail and/or deliveries. Maintain office and facility security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. Minimum Education & Experience Requirements: High school diploma or GED and minimum one (1) year office related experience. Other Qualifications: At least twenty-one (21) years of age. Criminal clearances (Act 33 and 34, specific State & child clearances and, if necessary, FBI). Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors. Ability to work with computers and the necessary software typically used by the department. Why Should You Consider Abraxas?At Abraxas, we celebrate the richness of our diverse employees and the communities we serve. We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.As we work to make a difference in people's lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.As a provider of trauma-informed care, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.Whether you're looking to begin a rewarding career or you're a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.At Abraxas, everything we do centers around people. That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness. Our benefit options meet you where you are in your life and set you up for success both in and outside of work.If you want to have a positive impact in the lives of others, come join us!Equal Opportunity EmployerJoin Us in Building Better Futures!Thank you for your interest in a rewarding career at Abraxas Youth & Family Services. We hope you consider applying for employment with us!If you have any questions, you can contact us by email at **************************** Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others. Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree. If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you.Apis Services Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.About Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
    $21 hourly Easy Apply 9d ago
  • Front Desk Agent

    Blue Stars Hospitality LLC 3.6company rating

    Front desk agent job in Ronks, PA

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-31k yearly est. 15d ago
  • Reservations Agent

    Hershey Entertainment & Resorts Company 4.1company rating

    Front desk agent job in Hershey, PA

    Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. We are hiring Full-Time staff to join our call center team to assist guests with making and modifying reservations and providing information about our destination. Candidates should be guest-focused and sales-minded, as they are responsible for driving revenue for the Hershey destination. This position requires a high level of written and verbal communication skills and the ability to work in a fast-paced environment with rapidly changing information and tasks. The ideal candidate has the skills to provide exceptional service and the will to refine their skills through continued coaching. The work location may be a hybrid of in-office and at-home work. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Assist guests as a member of the call center team by making and modifying reservations and providing information about our destination. Job Duties (Duties marked with an asterisk are essential functions of this job): * Provide accurate information concerning the Hershey destination including rates, package plans, events, promotions, attractions, and availability. * Think analytically to seek alternatives and resolve guest opportunities. * Build rapport with clients and offer recommendations based on the guests' needs in order to provide excellent guest service and to effectively close the sale for our resorts, spas, and destination activities. * Accurately detail guest reservations. * Perform other duties as assigned Qualifications: * Must be 18 years of age or older * Must have high school diploma or equivalent * A minimum of 1 year of customer service, hospitality, or sales experience is preferred Knowledge, Skills, and Abilities: * Must have clear communication skills, both written and verbal, in English * Candidates must satisfactorily complete a typing test with a result of at least 32 Words Per Minute during the interview process * Ability to identify client needs and concerns over the telephone and offer solutions * Excellent problem-solving and decision-making skills * Strong technical skills including keyboarding skills and PC experience * Professional image representative of company image * Detail-oriented * Ability to multi-task * Ability to work under pressure * Ability to adapt to changing circumstances, policies, and information Job Demands: While performing the duties of this job, the employee is required to: * Operational hours vary from 8 AM - 8:30 PM, seven days a week. * Must be available to work a minimum of 4 weekend days per month * Must be available to work at least one evening shift per week and some holidays. * Must be able to commit to a 35-hour per week training schedule for two weeks Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $23k-28k yearly est. 1d ago
  • Front Desk Agent

    Aashvi Hosputality LLC

    Front desk agent job in Hummelstown, PA

    Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $25k-31k yearly est. 3d ago
  • Welcome Desk Associate - Lampeter-Strasburg

    YMCA of The Roses

    Front desk agent job in Lancaster, PA

    Be the first smile people see at the Lampeter-Strasburg YMCA! We're looking for a Welcome Desk Associate to create a warm and positive experience for everyone who walks through our doors. In this role, you'll check members in, answer questions, handle registrations, and support daily operations to keep things running smoothly. If you enjoy connecting with people, providing excellent service, and working in a team environment, this could be the perfect fit for you. Current openings include: Openings shifts at 4:30am Fridays and at least one other day per week. Employees enjoy FREE use of the facilities at all branches, including our outdoor pools, gym, and wellness center. Program discounts include FREE use of Child Watch up to 3 hours per day or Camp/School-Aged Child Care for your own children while you're working when available, and discounts on programs and lessons. Obtain Criminal background check, Child Abuse Clearance, and FBI fingerprint clearance.
    $22k-29k yearly est. 60d+ ago
  • Office Associate - Part Time

    K&A Appliance, Inc. 4.3company rating

    Front desk agent job in Lancaster, PA

    Job DescriptionBenefits: Employee discounts K&A Appliance Inc. is seeking a Part-Time Office Associate to work out of their Greenfield location, to perform general clerical tasks. You will be handling incoming phone calls, greeting customers, entering orders, receiving payments, as well as other duties. In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with the use of a computer as well as basic Microsoft office programs, such as Outlook, Word & Excel. A pleasing personality with strong communication skills is highly valued. A bilingual proficiency in English and Spanish verbal communication would also be a plus. About K&A: K&A Appliance has been family owned since 1976. Buying predominately new, but scratch and dent appliances from various manufacturers & selling them on both wholesale & retail levels, K&A has been experiencing continued growth & success in the scratch & dent appliance industry. K&A is also a top ranked Repair Service Provider of major household appliances within the Lancaster County community. Typical working hours for this position: Working most Saturdays 9am to 4pm Working most Fridays 12pm to 7pm Working most Mondays 9am to 5:30pm (occasionally other days of the week as per schedule) Approximately 20 to 30 hour weeks Closed Sundays & 6 major holidays Responsibilities: Handling incoming calls and other communications. Recording information as needed. Greeting clients and visitors as needed. Entering customer orders using Oracle/NetSuite software. Receiving/entering customer payments. Updating paperwork & maintaining documents. Helping organize and maintain office common areas. Maintaining office equipment & supplies as needed Requirements: High school diploma or associates degree. Experience working in an office environment or in customer service. Ability to write clearly and enter computer data accurately. Warm personality with strong communication skills. Ability to work well in a fast-paced environment, under limited supervision. Ability to multi-task, organize & prioritize while under pressure. A desire to find other work to do, when your tasks are completed. Willingness to assist co-workers as needed. Great communication skills. Accurate skills in basic mathematics. Availability to work during normal Hours of Operation M-F & most Saturdays. Must have a valid/current PA Driver's License Benefits Company events and catering Employee discounts Paid weekly by direct deposit Opportunity for advancement, Full-Time employment (which carries additional benefits) **There is NO Company paid Health Insurance.** Job Type: Part-time Compensation: $15.00 - $18.00 per hour
    $15-18 hourly 1d ago
  • General Clerk III

    UIC Government Services and The Bowhead Family of Companies

    Front desk agent job in York, PA

    GENERAL CLERK III (ICE-PA-2025-24206): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation. This position is full-time, benefits eligible at an hourly rate of $23.30 Pus $5.09 H&W (Health and Welfare) rate per local wage determination. The location is in York, PA. **Responsibilities** The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include: + Mail Management, including paper and electronic correspondence and packages + Receive, open date stamp, sort, and distribute in-bound mail + Interfile correspondence in case files + Shelve/re-shelve files as appropriate + Utilize the RAILS automated file systemto locate files and for internal and external file transfers + Assist with Freedom of Information Act (FOIA) requests + Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets) + Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures + Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, court decisions **Qualifications** + High School Diploma or equivalent required. + Minimum of one (1) year experience in an administrative office environment required. + Extensive computer/PC knowledge required including; spreadsheet software, word processing software and knowledge of MS Office Suite. + Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints. Physical Demands: + Must be able to lift up to 35 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level. \#LI-JA1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-24206_ **Category** _Admin/Office Support_ **Location : Location** _US-PA-York_ **SCA Hourly Rate** _USD $23.30/Hr._ **Clearance Level Must Be Able to Obtain** _DHS ICE T2_ **Minimum Clearance Required** _N/A_ **Travel Requirement** _N/A_ **_Additional Locations_** _US-PA-York_
    $23.3 hourly 38d ago
  • Medical Office Associate I Lancaster/York - Contingency Pool

    Penn State Milton S. Hershey Medical Center

    Front desk agent job in Lancaster, PA

    Apply now Penn State Health - Hershey Medical Center Work Type: Full Time FTE: 0.90 Shift: Varied Hours: 8-hour shifts Recruiter Contact: Carlee Maiman at [email protected] Responsible to the Office Manager for providing front office support. MINIMUM QUALIFICATION(S): * High School Diploma or equivalent required WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: * Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). * Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. * Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. * Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. * Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. WHY PENN STATE HEALTH MEDICAL GROUP? #WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination. Apply now Join our Penn State Health Talent Network Get job alerts tailored to your interests and updates on new roles delivered to your inbox. Sign Up Now
    $27k-35k yearly est. 15d ago
  • Receptionist / Cashier (Full-time)

    Lancaster County Motors

    Front desk agent job in Lancaster, PA

    The primary responsibilities will include answering and directing phone calls, receiving payments, reviewing repair orders, verifying labor and materials invoices, data entry of coupons, rebates, discounts and balancing transactions daily. Job Duties Include: Answers multi-line telephone systems and refers calls accordingly Provides information to the public and internal customer by mail, email and telephone Greet and assist customers in a pleasant and professional manner Accurately and efficiently process cash and credit card transactions and use a computer system Accurately and efficiently process customer agreements, service tickets and dealer exchanges using a computer system General office duties, including filing, inventories Other duties as assigned
    $25k-33k yearly est. 20d ago
  • Receptionist/Scheduler

    Intrepidus

    Front desk agent job in Lancaster, PA

    Be the welcoming face of our ophthalmology surgical institute as a Receptionist/Scheduler, where every day brings the opportunity to make a meaningful first impression. In this key role, you'll manage patient check-in and check-out for scheduled procedures, ensure all necessary paperwork is accurate and complete, and provide warm, professional support to patients, families, and visitors. You'll help create a smooth and reassuring experience from arrival to departure while coordinating essential administrative details that keep our surgical center running seamlessly. If you're friendly, organized, and thrive in a patient-centered environment, we'd love for you to join our team! Requirements ESSENTIAL RESPONSIBILITIES: Greet and direct all patients at the Ambulatory Surgical Center. Prepare charts for procedures, ensuring all required information is present before the patient's scheduled procedure, including printing and affixing labels to appropriate chart forms. Answers all calls to the Center, referring them to the appropriate individuals, as necessary. Distribute and follow-up on incoming faxes. Understands the use of technology available to assist patients who speak languages other than English. Provides patient language assistance when requested. Notify nursing staff when a patient is checked in and ready for their procedure. Ensure visiting vendors have appropriate badges and do not interfere with patient care or confidentiality. Maintain confidentiality of patient information during check-in at the front desk. Keep the work area clean and organized. Collect co-pays from patients when applicable. Enters data into the electronic health record ensuring accuracy. Maintain inventory of business office supplies, including ordering, checking accuracy upon arrival, distribution, and storage. Comply with all facility policies, procedures, programs, and plans to maintain CMS certification, AAAHC accreditation, and state requirements. Participate in the orientation of new staff members when appropriate. Maintain open communication to ensure the appropriate relay of pertinent information. Participate in Center committees if appointed. Foster a customer-focused environment for patients, visitors, and members of the health care team. Respond to emergencies as directed, placing calls to appropriate agencies for assistance. Be aware of OSHA guidelines related to the and report any injuries or illnesses to the Business Manager. Complete other tasks as assigned. MINIMUM QUALIFICATIONS: Equivalent of high school education. Minimum of one year of relevant experience or training. The ability to promote a positive image of the facility to physicians, patients, vendors, and the general public. Ability to demonstrate sound judgement in decision making and problem solving. Familiarity with personal computer and ancillary equipment, telephone, electronic health record system and requirements for documentation, copier, and fax. Knowledge of required medical record forms and the established format of medical records at the Center is necessary. Ability to communicate effectively and appropriately with the public, peers, and physicians. Able to speak fluently in English, as well as read and write in the English language. Ability to understand reports generated by computer systems. Ability to add, subtract, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Capable of solving problems appropriately and referring unresolved issues to the Business and Billing Manager. PREFERRED QUALIFICATIONS: Previous experience in a medical setting is preferred. PHYSICAL/MENTAL REQUIREMENTS: Requires light physical effort. The ability to hear equipment alarms, call lights, and telephones is required. Fine and gross manual dexterity is necessary for operating keyboards and other office equipment. The ability to respond quickly and effectively to emergencies, maintain attention to detail, and preserve a pleasant and courteous demeanor under all circumstances is essential. Requires prolonged periods of sitting, keyboarding, reading, writing, speaking, and understanding English. Able to maintain a pleasant and courteous demeanor under all circumstances. Ability to occasionally lift and/or move up to 10 pounds. POSITION ENVIRONMENT, TYPE AND EXPECTED HOURS OF WORK: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This includes but not limited to being exposed to bloodborne pathogens, anesthetic gases, electrical and mechanical hazards, confused or combative patients, bio-contaminated waste, and unpleasant elements. Subject to stressful situations; occasional irregular hours related to patient need. The noise level in the work environment is usually considered to be moderate. This is a full-time/part-time, non-exempt position. Business hours of operation 6am-4:30pm, subject to change based on volume. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Intrepidus Surgical Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $25k-33k yearly est. 37d ago
  • Receptionist (Part time-20 hrs/wk) 9am-1pm- Monday-Friday

    Midatlantic Endoscopy LLC

    Front desk agent job in Lancaster, PA

    Job Description Receptionist (Part time) 9am-1pm- Monday-Friday. 20 hours/week. Lancaster Gastroenterology Procedure Center believes in face-to-face, compassionate medicine, where patients feel reassured and unrushed. We specialize in colorectal cancer screening and the treatment of various diseases involving the digestive tract. For nearly 40 years, our experienced physicians have dedicated themselves to caring for their neighbors in South Central Pennsylvania. The Center's management company, AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************** Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Receptionist (Part time) 9am-1pm- Monday-Friday- 20 hours/wk Responsibilities: Data entry Scheduling Greeting patients Answering and directing phone calls Patient check in Insurance Verification Maintain charts Clerical and Administrative duties Exhibit the ability to provide excellent customer service while effectively communicating to our patients Exhibit strong multitasking skills Education: You must possess a High School diploma/GED Preferred Medical receptionist experience 2. ASC experience We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations. We are an equal opportunity employer.
    $25k-33k yearly est. 16d ago
  • Part-Time Receptionist

    Jones Family of Dealerships 4.5company rating

    Front desk agent job in Lancaster, PA

    We are looking for a dedicated Part-Time Receptionist to join our team at Jones Family Of Dealerships in Lancaster, PA. This role involves handling various administrative tasks with a focus on customer service and cash handling and supporting general office operations across our Honda, GMC, Acura, and Powersports brands. Responsibilities: Greet and assist customers in a professional and friendly manner. Answer and direct calls using a multi-line phone system. Provide accurate information to customers in-person and over the phone. Process cash and credit card transactions accurately using dealership systems. Scan, file, and manage documents efficiently. Perform other general office and receptionist duties as needed. Qualifications & Skills: Prior experience as a receptionist or in a customer service role preferred. Comfortable using office equipment including computers, scanners, printers, and multi-line phone systems. Professional appearance and demeanor required. Strong verbal and written communication skills. Ability to stay organized and manage multiple tasks effectively. Proactive problem-solving and resourcefulness. Friendly, customer-focused attitude. Schedule: Part-Time Monday through Thursday: 8:00 AM to 12:00 PM Friday: Alternating weekly between 8:00 AM to 12:00 PM or 4:00 PM to 8:00 PM Every other Saturday: 8:00 AM to 5:00 PM 20-28 hours a week. About the Company: Jones Family of Dealerships is a trusted automotive group dedicated to delivering exceptional experiences. With a strong focus on customer satisfaction and a passion for excellence, we invite you to join our team and help us provide outstanding service to every customer, every time.
    $25k-31k yearly est. Auto-Apply 14d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Lancaster, PA?

The average front desk agent in Lancaster, PA earns between $23,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Lancaster, PA

$28,000

What are the biggest employers of Front Desk Agents in Lancaster, PA?

The biggest employers of Front Desk Agents in Lancaster, PA are:
  1. Spooky Nook Sports
  2. Blue Star Foods
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