Front desk agent jobs in Saint Joseph, MO - 127 jobs

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

Aloft by Marriott Leawood-Overland Park CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance. SUMMARY: Provides front desk services to guests in a friendly, efficient, and professional manner. DUTIES AND RESPONSIBILITIES: Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation. Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork Maintains front desk area in a clean and orderly fashion Possesses and maintains thorough knowledge of hotel and area's attractions Completes all necessary paperwork; maintains files and records Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing Performs other related duties as assigned by management Qualifications QUALIFICATIONS: Commitment to excellence and high standards Excellent written and oral communication skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Acute attention to detail Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Excellent customer service skills Ability to understand and follow written and verbal instructions Professional appearance and demeanor Ability to effectively communicate with people at all levels and from various backgrounds Bilingual skills a plus EDUCATION AND EXPERIENCE: Prior experience in hospitality industry or equivalent preferred COMPETENCIES: Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand, walk, bend, and reach Continually required to utilize hand and finger dexterity to operate a keyboard and office equipment Occasionally required to lift/push/carry items up to 25 lbs. SALARY: HOURS: BENEFITS: Medical, Dental, and Vision Insurance Voluntary Short-Term and Long-Term Disability Company paid Basic Life and AD&D Insurance 401(k) with Company match Paid Time Off and State required sick pay 8 Paid Holidays Hotel discounts by brand

The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of Front Desk Agent. This shift will primarily by Saturdays and Sundays 7a-3p. There is an opportunity to cross train to 3p-11p and 11p-7a for more hours. Holiday availability is required. The salary for this position starts at $13 per hour, however, could be higher based on previous work experience. Summary Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Essential Job Duties â- Greets guests with genuine and warm spirit of hospitality â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment â- Posts transactions to guest and master accounts â- Reviews guest account balance, ensuring that payment is secured â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards â- Reviews arrivals and blocks special requests â- Processes required reports, including down time, high balance, etc. â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. â- Handles guest requests and concerns in a courteous and efficient manner â- Coordinates the delivery of guest services by other hotel departments and outside businesses â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner â- Prepares guest amenities, and ensures delivery in a timely manner â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking â- Handles check-out procedures swiftly and accurately and assists guests on departure. â- Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests â- Stores guest luggage â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security â- Operates the franchise terminal and performs designated maintenance tasks â- Maintains procedures for credit control and handling of financial transactions â- Maintains guest safety & privacy by adhering to established procedures â- Issues safety deposit boxes for guest use, following security protocol â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences â- Assists with the relocation of guests, when necessary â- Assists other departments during slow periods â- Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: â- Maintains a professional image, including appearance, verbiage, and body language, at all times â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction â- Fosters teamwork by offering assistance to others, as needed â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures â- Recommends other Baywood properties to our guests, when appropriate â- Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: â- High School diploma Certifications / Licenses: â- TIPS, or similar approved, alcohol server training certification (as required) Experience: â- Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: â- Ability to multi-task â- Ability to communicate effectively, both written and oral â- Bilingual (Spanish & English) preferred, depending on geographic market â- Ability to work the shifts required for the position â- Ability to learn and adhere to Brand & Baywood Hotels' standards â- Ability to take information from various sources and determine a responsible course of action â- Ability to understand interdepartmental relationships â- Ability to operate office equipment and industry specific software (PMS) â- Ability to remain calm during stressful situations Physical Demands â- Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) â- Sitting: Rarely â- Bending, Stooping, Reaching: Occasionally â- Lifting, Push/Pull: 40 lbs infrequently â- Driving: Rarely â- Traveling: None Environmental Conditions: â- Inside: Protection from weather conditions but not temperature changes â- Outside: Rarely View all jobs at this company

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $15 - $18 hourly Responsibilities: Field customer complaints when necessary Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Bookkeeping: keep accurate records of all hotel guest account information Connect with the housekeeping department to ensure guest accommodations are ready Qualifications: Has experience answering telephone calls and troubleshooting stressful situations At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred High school graduate, GED recipient, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems About Company Welcome to the Holiday Inn Kansas City Downtown! We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: * A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. * Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. * An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. * Proactive with the ability to handle various tasks and adjust to changing situations. * Veterans and military spouses are encouraged to apply. What You'll Do: * Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. * Obtain necessary credit and payment information from the guest. * Sell rooms in accordance with Front Desk sales strategies. * Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. * Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. * Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. * Monitor, communicate, and respond to guest feedback to enhance service quality. * Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. * Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. * Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. * Handle emergencies with professionalism while ensuring the safety and security of guests and staff. * Perform additional duties as assigned. Your Qualifications Includes: * Minimum of one (1) year guest service experience in hotel hospitality preferred. * Experience with previous Property Management System, preferred Opera System. * Ability to stand and walk for long periods of time required. * Ability to work weekends, evenings, holidays as necessary/required.

Job Description Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

We are a dynamic and customer-focused organization in Kansas City, dedicated to providing exceptional service and a welcoming environment for our clients and visitors. As the first point of contact, our Front Desk Receptionists play a vital role in ensuring a positive experience for everyone who walks through our doors. Job Description: We are seeking enthusiastic and professional Front Desk Receptionists to join our team. Whether you're looking for a full-time career or part-time flexibility, we have opportunities to suit your needs. Full-time candidates will receive comprehensive training to set you up for success. Key Responsibilities: Greet and assist clients, visitors, and employees with a friendly and professional demeanor. Manage incoming calls and direct them to the appropriate departments. Handle email correspondence and general inquiries. Schedule and coordinate appointments or meetings as needed. Maintain a clean and organized front desk area. Support administrative tasks and assist other departments as required. What We Offer: Full-Time Training Program: Comprehensive onboarding to ensure you excel in your role. Competitive hourly pay. Flexible scheduling for part-time positions. A collaborative and supportive work environment. Opportunities for growth and advancement within the company. Requirements: High school diploma or equivalent; additional education is a plus. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and general computer literacy. Strong organizational skills and attention to detail. Ability to multitask and work in a fast-paced environment. Previous receptionist or customer service experience is a plus, but not required. How to Apply: If you're a friendly, reliable individual with a passion for excellent service, we'd love to hear from you!

Now a cornerstone of the Country Club Plaza, The Cascade Hotel Kansas City has proudly served guests for over a year with distinctive hospitality, style, and service. As part of the Marriott Tribute Portfolio, our hotel features 177 guest rooms, 15,000 square feet of meeting space, a two-story restaurant, and a vibrant rooftop bar, making it one of Kansas City's most dynamic destinations. We are currently hiring a Front Desk Attendant to join our guest services team. The Front Desk is often the first and last point of contact for our guests-so your role is crucial in delivering an exceptional stay. Whether you're starting a career in hospitality or bringing experience to the table, this is a great opportunity to grow within a world-class hotel brand. Position Summary: Reporting to the Assistant General Manager, the Front Desk Attendant provides warm, knowledgeable, and efficient service throughout the guest experience-from check-in to check-out. This position requires strong attention to detail, professional communication, and a proactive, service-oriented mindset. Key Responsibilities: Greet and check in guests with professionalism and warmth. Handle guest requests promptly and courteously, escalating issues as needed. Answer internal and external calls and route inquiries efficiently. Take reservations and update bookings via phone and hotel systems. Run shift reports, reconcile daily transactions, and balance cash drawers. Accurately execute end-of-day and closing procedures. Collaborate with other departments to ensure guest satisfaction and smooth operations. Communicate guest concerns and maintenance needs to the appropriate department or supervisor. Special Requirements: Regular and punctual attendance is essential. The hotel operates 24/7, including weekends and holidays. Must be flexible with scheduling and willing to work shifts as business demands change (including potential overtime). Minimum availability of 16 hours per week required for part-time employees. Must comply with professional appearance and uniform standards. Expected to uphold a team-oriented attitude and support colleagues across departments. Responsible for reviewing and approving weekly electronic timecards for accuracy. Physical & Work Environment Requirements: Frequently required to stand, walk, and use hands for tools or controls. Must be able to talk, hear, reach with hands and arms, and occasionally lift/move up to 25 pounds. Work environment ranges from quiet to moderately active depending on guest traffic. Benefits: Affordable health insurance with employer premium contributions for all full-time associates. Broad benefits package including medical, dental, vision, accident, critical illness, and life insurance (full-time). Paid Time Off (PTO) for full-time employees. Exclusive travel and lodging discounts at Marriott Hotels for all associates. Join The Cascade Hotel's dedicated front office team and be part of delivering standout hospitality in one of Kansas City's most vibrant locations. If you're detail-driven, friendly, and passionate about service-we'd love to meet you. Apply now and start your journey with The Cascade Hotel. Requirements High School Diploma or equivalent Experience with Lightspeed, Fosse, and MICROS systems preferred Liquor License - KCMO, or ability to obtain one within 30 days of hire Must be willing to complete drug screen and background check in accordance with federal and state laws Salary Description $16/hr

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $15 - $17 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Ensure all guests feel they are having an exceptional experience at the property Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: Great communications. and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Experience in the hospitality industry or guest services is preferred, but not required About Company We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.

Courtyard by Marriott Kansas City at Briarcliff The Courtyard by Marriott Kansas City at Briarcliff is now accepting applications for a Front Desk Attendant to join our guest-focused hospitality team. Reporting to the Assistant General Manager, the Front Desk Attendant delivers warm, knowledgeable, and efficient service throughout the guest experience from check-in to check-out. This role requires strong attention to detail, professional communication skills, and a proactive, service-oriented mindset. Essential Duties & Responsibilities Greet guests and efficiently process check-ins and check-outs Handle guest requests and resolve concerns in a timely, courteous manner Answer and direct internal and external phone calls Take and manage reservations over the phone Run shift reports and accurately balance cash drawers Properly execute daily closing procedures, including Night Audit Assist other departments with guest needs and communicate issues as necessary Characteristics of a Strong Guest Service Representative Outgoing and professional demeanor Strong multitasking abilities in a fast-paced environment Patient and attentive listener Detail-oriented with a commitment to accuracy Guest-focused with a genuine desire to exceed expectations Physical Requirements Ability to stand for extended periods of time Frequent use of hands for typing, handling paperwork, and operating office equipment Ability to communicate effectively with guests and team members in person and by phone Ability to lift and/or move up to 25 pounds as needed Noise level is typically quiet to moderate Education & Experience High School Diploma or GED required Previous hotel front desk or customer service experience preferred Working knowledge of the English language required Ability to operate computers, property management systems, and point-of-sale systems Strong cash-handling and basic math skills preferred Compensation & Benefits Rate: $15.00 per hour Employment Type: Full-time or Part-time Benefits Available to Full-Time Associates: Affordable health insurance with employer premium contributions Medical, dental, vision, accident, critical illness, and life insurance options Paid Time Off (PTO) Exclusive Marriott hotel discounts Requirements High School Diploma or equivalent Liquor License - KCMO, or ability to obtain one within 30 days of hire Salary Description $15/hr

Job Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $11 - $13 hourly Responsibilities: Field customer complaints when necessary General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Connect with the housekeeping department to ensure guest accommodations are ready Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Represent the hotel at the front desk in a positive and professional manner. Other duties as requested. Qualifications: Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred High school graduate, GED recipient, or equivalent About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Requirements Education & Experience: Flexibility to work various shifts, including nights, weekends, and holidays. High school diploma or equivalent required. Previous experience in customer service or hospitality is preferred. Excellent verbal communication and customer service skills. Ability to multitask and handle high call volumes in a fast-paced environment. Problem-solving abilities and strong attention to detail.

Job DescriptionDescription: The Guest Service Phone Agent is responsible for managing guest interactions via phone, handling inquiries, processing reservations, and addressing guest requests. This position involves providing detailed information about the hotel's services and amenities while efficiently resolving any issues or concerns. The role supports guest satisfaction by coordinating with other departments and ensuring all guest needs are met. Job Duties & Functions: Answer inbound guest calls promptly and professionally. Assist guests with room reservations, changes, and cancellations. Provide information about hotel services, amenities, and local area attractions. Address and resolve guest concerns or escalate issues to the appropriate department when necessary. Coordinate guest requests such as room service, housekeeping, and maintenance. Promote hotel promotions, packages, and loyalty programs. Work closely with other hotel departments to ensure guest requests are fulfilled. Requirements: Education & Experience: Flexibility to work various shifts, including nights, weekends, and holidays. High school diploma or equivalent required. Previous experience in customer service or hospitality is preferred. Excellent verbal communication and customer service skills. Ability to multitask and handle high call volumes in a fast-paced environment. Problem-solving abilities and strong attention to detail.

The Front Desk is a great place to start if you're interested in a career in hospitality. The Front Desk Attendant reports directly to the Assistant General Manager and is responsible for the following: Greeting & checking in guests Handling guest requests Answering internal/external calls Taking reservations over the phone Running shift reports & balancing cash drawers Properly executing daily closing reports Assisting other departments with guest needs including communicating issues to department supervisor Special Requirements Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required Minimum availability of 16 hours per week for part-time employees Comply with hotel and/or department uniform and professional behavior and appearance standards Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff Review and approve electronic timecard weekly for accuracy The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change. Characteristics of a Strong Front Desk Attendant Candidate Outgoing Ability to Multitask Patience Willingness to listen and respond to guest needs Attention to detail While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. Benefits Affordable health insurance with employer premium contributions available to all full-time associates Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates Paid Time Off (PTO) available to full-time associates Exclusive discounts at Marriott Hotels Requirements High School Diploma or equivalent Experience with Lightspeed, Fosse, and MICROS systems preferred Liquor License - KCMO, or ability to obtain one within 30 days of hire

Job DescriptionThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Must hold current CPR certification or obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $15 - $17 hourly Responsibilities: Handle customer complaints as necessary Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Work with the housekeeping staff to ensure rooms are ready for new guests Qualifications: Well-versed in taking telephone calls and handling stressful situations Working knowledge of Microsoft Office and reservation management systems 1+ year of hotel industry experience or related job preferred Must have graduated high school, received a GED or equivalent Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

Job DescriptionDescription: About Us: At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency. We're looking for a Medical Front Desk Receptionist/Medical Assistant who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to help out with back of house. Position Summary: As the first point of contact for patients and visitors, the Medical Front Desk Receptionist/MA ensures our clinic's front-office operations run smoothly and professionally. You'll manage check-in/check-out, scheduling, insurance verification and payment collection - all while fostering a positive atmosphere and supporting the clinical team. What You'll Do: Greet patients and visitors warmly and professionally, ensuring a positive first impression. Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records. Answer and route phone calls, respond to inquiries and support front-desk communication. Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity. Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR. Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team. Coordinate with medical staff to optimize patient flow and communication. Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment. Assist when needed in back of house with taking vitals, checking rooms, and assisting the provider with any needs. Clinic Schedule Our Kansas City clinic operates Monday through Friday, 8:00 AM - 5:00 PM with no weekend or holiday hours. This position is full-time, 40 hours per week. Benefits & Perks Comprehensive health, dental, and vision insurance. Paid Time Off (PTO) and paid holidays. 401(k) retirement plan with company match. No weekend or evening shifts - maintain work/life balance. Opportunities for growth and advancement within the company. Supportive team culture and professional development resources. Requirements: Minimum Qualifications: High school diploma or equivalent required. Strong verbal and written communication skills; able to interact professionally with patients, providers and team members. Excellent organizational skills and ability to multitask in a fast-paced environment. Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software. Ability to handle sensitive and confidential information with discretion. Professional appearance and demeanor, and a customer-service mindset. Active MA certification Preferred Qualifications: 2+ year of front-desk, receptionist or medical office experience. 1+ year of medical assistant experience. Familiarity with electronic health record systems and basic medical/insurance terminology. Bilingual Training or certification in medical administration (e.g., CMAA) or relevant coursework. Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions. Join Our Team If you're organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we'd love to hear from you. Apply today and become part of a team that truly values care - for our patients, our partners, and each other.

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.