Front desk agent jobs in Vineland, NJ - 370 jobs

What you will be doing Strong interpersonal skills to build rapport with guests and handle inquiries or complaints professionally. Excellent verbal and written communication skills to effectively interact with guests and staff. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Ability to handle guests issues and complaints with patience and find effective solutions. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Hourly Rate: $17.00 per hour

Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Rate: $17.00 per hour As the Overnight Front Desk Associate you will: Work an overnight shift. Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a leadership as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals in compliance with PCI policy Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age or older Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Continual standing and moving throughout the club to accomplish tasks during shift. Continual communicating in person or on the phone to exchange information during shift. Must be able to lift up to 50 pounds. Will encounter toxic chemicals during shift. Moving self in different positions, including bending and twisting, to accomplish tasks. This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $17.00 per hour

The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Coordinates with various departments to ensure rooms are ready for check-in. Answers inquiries regarding hotel area and services. Provide luggage service when needed. Provide suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include nights weekends and holidays. Travel No travel is expected for this position. Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. View all jobs at this company

Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

Job Description Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

←Back to all jobs at LBI NATIONAL GOLF AND RESORT ROOM COORDINATOR/FRONT DESK AGENT The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! Perks for being a LBI team member: · Free Golf · Benefits for Full-time team members · 401k for Full-time team members · Discounted merchandise and dining · Discounts on hotel stays at all VIVÂMEE Hospitality resorts · Exciting work culture · Promote and portray the VIVÂMEE Values. Position Summary: The Rooms Coordinator is responsible for supporting the efficient operation of the rooms division, including reservations, guest services, and housekeeping coordination. This role ensures that room assignments, room blocks, special requests, and guest preferences are managed accurately and that interdepartmental communication flows effectively to deliver exceptional guest experience Key Responsibilities: Manage and coordinate daily room assignments based on reservations, VIPs, and special requests Liaise with housekeeping to ensure timely room readiness and accurate status updates Track and communicate guest preferences and special occasions (e.g., birthdays, anniversaries, VIPs) Support front office and reservations teams with pre-arrival planning and guest follow-up Monitor inventory of rooms and communicate overbookings, out-of-order rooms, and room discrepancies Assist in maintaining guest profiles in the PMS (Property Management System) Respond to internal and external communications in a timely and professional manner Support seamless check-in and check-out processes through effective coordination Ensure guest satisfaction by following up on room-related issues and coordinating service recovery when needed Perform administrative tasks such as coordinating event room blocks, compiling reports, handling emails, and updating tracking sheets Qualifications: · Prior experience in front office, reservations, creating room blocks or hotel operations preferred · Strong organizational skills and attention to detail · Excellent verbal and written communication skills · Proficient in hotel management systems (e.g., Opera, OnQ, Maestro, etc.) · Ability to multitask and remain calm in a fast-paced environment · 2-3 years' experience · Full availability with schedule and shifts, Holidays, weekends a MUST · A team player with a guest-first mindset · High school diploma or equivalent; hospitality degree or certification a plus · Position is typically based in an office within the front desk or rooms division area Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer. Please visit our careers page to see more job opportunities.

Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The role of the Hotel Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: One or more years experience must be in dental Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate $18-$20 Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules #sponsorfd FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

What You'll Do Handle incoming calls, emails, and reservation inquiries Advise guests on room types, rates, and packages Process bookings, modifications, and cancellations Ensure accuracy in guest profiles and reservation details Communicate special requests to hotel departments Promote hotel amenities, dining, and experiences Resolve guest concerns with professionalism and care Who You Are Warm, articulate, and guest-focused Detail-oriented with strong communication skills Comfortable managing multiple inquiries at once Familiar with reservation or PMS systems a plus Flexible with scheduling, including weekends and holidays Why You're Here You take pride in creating seamless beginnings to every stay. As the voice of HOTEL DU PONT, you set the tone for luxury service long before a guest arrives.

This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone. Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and demeanor. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of area and surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity. This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Rotating shifts including weekends, days and nights.** **Hours will fluctuate between 6am - 8pm weekdays and 8:30-8pm on weekends.** Summary: + Delivers on our promise to provide a high quality and supportive welcome to all visitors, patients and families. This position is responsible for greeting visitors and providing information/direction(s) to all patients, visitors and families who visit Pennsylvania Hospital. Ensure standardized reporting systems, quality assurance and service excellence and supports and initiates performance improvement initiatives. Responsibilities: + Provide a welcome to every patient, family member or visitor in accordance with the training provided through Penn Medicine Academy (scripting).Initiates greeting and positive interaction to all.Anticipate and respond to patient, visitor and hospital staff concerns, expectations or needs in a timely manner.Assist immobile patients out of/into vehicles and into/out of wheelchairs safely and courteously.Manages visitor flow at entrance to assure patients of timely arrival for appointments.Support all way-finding, including the coordination of Outpatient Transports.Collaborate with patients, visitors and hospital staff to deliver a coordinated and seamless service to Patients and Visitors.Work within a safe environment regarding patient's special needs in order to prevent falls or other accidents.Provide other services such as calling for cabs, coordinating para-transit, and assisting patients with hotels, restaurants and public transportation services.Ensure all outside vendors check in with Security.Effectively utilize Visitor Management System at Welcome Desk by maintaining pre-registration function, communicating with visitors to obtain valid I.D., process IDs.Distribute visitor/vendor passes to all who visit the Welcome Center.Ensure that hospital visitor policy is followed and will follow up with appropriate personnel with regards to concerns.Responsible for reporting/follow through with any incidents that occur. Will write up incident and send to and notify appropriate personnel Triage situations/incidents and patient complaints and forward to the Director of Volunteer Services and any other appropriate reporting i.e., Patient and Guest Relations Credentials: Education or Equivalent Experience: + H.S. Diploma/GED (Required) + Education Specialization:Equivalent Experience: + Associate of Arts or Science + Education Specialization:Equivalent Experience: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 302109

Job Description The Holiday Inn at The Mainland Manahawkin/LBI located at 151 Route 72 West in Manahawkin, New Jersey is currently hiring for a part-time Guest Services Agent (Front Desk Clerk). The Guest Services Agent (Front Desk Clerk) is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. This position requires weekends, holidays, and ability to work 7a to 3p, 12p to 8p, and 3p to 11p shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus BENEFITS You are also eligible to receive the following benefits: (FT Only) Paid time off & vacation Health, dental, vision insurance Voluntary life and critical ill insurance 401k Annual performance reviews Holiday pay (PT only) Paid time off 401k Annual performance reviews

Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests. BENEFITS INCLUDE: * Medical, Dental, Vision Prescription, Life, Accident, Pet Legal * 401K with match * Paid Time Off * Holiday Pay * Free Meals, Free Uniforms, Free Parking * Discounts at Hard Rock properties around the globe * All team members are eligible to participate in the discretionary annual bonus program * Training and Leadership development programs * Wellness programs including onsite information and fitness seminars * Team Member Resource Groups * Recognition programs * Pay rate $18.00 hr Responsibilities * Warmly greet hotel guests and provide a seamless registration, arrival, and departure process for all guests * Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests. * Communicate with Customer Care for future reservations via telephone calls. * Assist with booking guest reservations that are walk-ins. * Respond to guest requests and communicate with other departments as it relates to those requests. * Provide alternative options to guests if their requests cannot be satisfied. * Offering bell assistance to each guest upon departure. * Perform other duties as assigned including, but not limited to, assisting Rooms Control based on coverage and business demands. * Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces before registering guests. * Other duties as assigned. #indeed AC Qualifications * High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. * Ability to work flexible schedules, including nights, weekends, and holidays as required. * Must possess strong mathematical skills specific to position responsibilities. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Where Hospitality Becomes Unscripted. At OTH Hotels Resorts, we don't believe in service that's scripted-we believe in hospitality that's human. As a Guest Service Agent, you're not just the first face guests see-you're the first impression, the friendly voice, and the calm presence that sets the tone for the entire stay. This isn't just about check-ins and key cards. It's about creating genuine connections, anticipating needs, and making sure every guest feels truly seen, heard, and valued. You are more than a front desk agent-you're a host, a guide, and a problem-solver. When empowered with our Unscripted Hospitality mindset, you help turn simple stays into unforgettable experiences. Key Responsibilities Welcome guests with warmth and professionalism, ensuring a smooth and personalized check-in and check-out experience. Provide thoughtful recommendations, directions, and assistance to enhance each guest's visit. Handle guest inquiries, concerns, and special requests with patience, empathy, and a can-do attitude. Accurately process reservations, payments, and room assignments using the property management system. Maintain knowledge of hotel features, services, amenities, and local area attractions. Communicate promptly and clearly with other departments to fulfill guest needs (housekeeping, engineering, food & beverage, etc.). Monitor lobby and guest areas to ensure they are welcoming and well-maintained. Support team members with administrative or operational tasks as needed. Follow safety, security, and confidentiality procedures to protect guests and property. Represent the spirit of OTH Hotels Resorts with every interaction-onsite or over the phone. Who You Are A people-person with a natural warmth and a passion for delivering memorable guest experiences. Calm under pressure and quick to find creative solutions when challenges arise. Comfortable using computers and learning hotel systems (training provided). Strong verbal communication skills in English; bilingual abilities are a plus. Detail-oriented, organized, and able to multitask in a fast-paced environment. Reliable, flexible, and available to work a variety of shifts including weekends and holidays. Previous hotel front desk or hospitality experience preferred, but not required-we're happy to train individuals with the right attitude and drive. What Makes Us Different Unscripted Hospitality is more than a service philosophy-it's a culture of care, empowerment, and personal connection. We trust our team members to lead with heart, to listen deeply, and to take ownership of the guest experience beyond s or scripted lines. At OTH Hotels Resorts, you're not just doing a job-you're making someone's day, every day. Join Us If you're ready to create connections, make lasting impressions, and be part of a team that values authenticity and purpose-this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

About us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. #LI-CU1 Experience Required * Greets visitors and assists them during check-in, intake and checkout * Provides outstanding customer service * Schedules appointments and records information in Practice Management System ( Electronic Scheduling System) * Answers to telephone calls and routes appropriately * Verifies insurance eligibility, ensures requirements are met and explains to patients as needed * Collects co-pays Education Requirements * High School graduate or equivalent Special Requirements * Previous data entry or typing experience and knowledge of basic office equipment, required * EPIC Computer experience, preferred * One year of experience in customer service or reception, health care environment, preferred

Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The dual role of the Rooms Coordinator/Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Rooms Coordinator manages reservations and room inventory, ensuring efficient allocation and scheduling of accommodations. They handle group bookings, coordinate guest requests, and communicate with various departments and clients to ensure smooth operations and guest satisfaction. Responsibilities include maintaining accurate records, managing room blocks, and resolving guest issues. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Has 2-3 years of experience Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records. Communication Skills: Excellent written and verbal communication for interacting with guests and colleagues. Customer Service: Strong focus on providing excellent service and resolving guest issues. Attention to Detail: Ensuring accuracy in reservations, billing, and other tasks. Problem-Solving: Ability to identify and resolve issues related to reservations, guest requests, and other operational challenges. Technical Proficiency: Familiarity with reservation systems, databases, and other relevant software. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably six to twelve months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

The Holiday Inn at The Mainland Manahawkin/LBI located at 151 Route 72 West in Manahawkin, New Jersey is currently hiring for a part-time Guest Services Agent (Front Desk Clerk). The Guest Services Agent (Front Desk Clerk) is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. This position requires weekends, holidays, and ability to work 7a to 3p, 12p to 8p, and 3p to 11p shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus BENEFITS You are also eligible to receive the following benefits: (FT Only) Paid time off & vacation Health, dental, vision insurance Voluntary life and critical ill insurance 401k Annual performance reviews Holiday pay (PT only) Paid time off 401k Annual performance reviews

About us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. #LI-CU1 Experience Required * Greets visitors and assists them during check-in, intake and checkout * Provides outstanding customer service * Schedules appointments and records information in Practice Management System ( Electronic Scheduling System) * Answers to telephone calls and routes appropriately * Verifies insurance eligibility, ensures requirements are met and explains to patients as needed * Collects co-pays Education Requirements * High School graduate or equivalent Special Requirements * Previous data entry or typing experience and knowledge of basic office equipment, required