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Front desk associate jobs in Hickory, NC

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Front Desk Associate
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Front Desk Attendant
Night Auditor/Front Desk
Veterinary Receptionist
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Front desk associate job in Charlotte, NC

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 21d ago
  • Front Desk Agent 2nd Shift

    Stepstone Realty 3.4company rating

    Front desk associate job in Charlotte, NC

    The Le Meridien Sheraton Charlotte Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all inquiries and requests from both hotel and dining guests as appropriate, providing information, recommendations, and directions to ensure a satisfactory response. Requirements Weekdays, weekends, and holidays are required. 2nd shift 3pm to 11:30PM The responsibilities of the Front Desk Agent include but are not limited to: Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. Will be dually trained as front desk as well as hotel operator. Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Salary Description 17.00
    $24k-27k yearly est. 8d ago
  • Front Desk Associate - Scheduling Coordinator

    Sacksteder Orthodontics

    Front desk associate job in Charlotte, NC

    Job Description Are you a passionate and diligent individual seeking a role as a Scheduling Coordinator? We are in need of someone with outstanding interpersonal abilities, a knack for customer service, and a keen eye for detail. As a crucial member of our team, you will be responsible for delivering a tailored experience to our patients and ensuring they receive top-notch care. Collaborate with our proficient team dedicated to providing unparalleled services. Embark on this exciting journey with us and become a valued part of our exceptional team! Compensation: $15 - $20 Responsibilities: Greet patients as they enter the office. Checking patients in and out for their appointments. Scheduling patient appointments. Answer patient inquiries and concerns in a professional and timely manner. Answering and managing incoming calls. Process payments Verify and update patient information. Maintain front desk area. Maintain patient confidentiality, in accordance with HIPAA and other medical regulations. Qualifications: Knowledge of general administration and clerical procedures. Team-oriented. Exceptional oral and written communication skills. Ability to multitask and strong attention to detail. Spanish speaking is preferred but not required. High school or equivalent (Preferred). Customer Service: 2 years (Preferred). Dental office: 1 year (Preferred). About Company A fun, close-knit ortho team with a family feel PTO and uniforms after 60 days Modern technology and a stylish office Team outings, birthday treats, spontaneous snack drops! Patients who love us (and you'll see why!) If you're ready to join an ortho office that's as passionate about smiles as it is about positivity, we want to hear from you!
    $15-20 hourly 16d ago
  • Veterinary Receptionist

    Bluepearl 4.5company rating

    Front desk associate job in Charlotte, NC

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is hiring for Veterinary Receptionists! Pay: $17.00 - $26.00 / hour This pay band is a starting point and is dependent on experience and advancement through our competency leveling system. At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients. As a Veterinary Receptionist: You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement. You are always offering a friendly smile, strong eye contact and an approachable demeanor. You are a compassionate listener. You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand. You will assess immediately upon arrival each client's rare need, as well as the pet's general condition. You will determine whether an emergency arrival is a “stat” versus “standard” emergency. You will respond to non-patient calls or visitors and connect them to the appropriate team member. You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment. You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner. You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career. In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
    $17-26 hourly Auto-Apply 8d ago
  • Front Desk Receptionist (POOL)

    High Country Community Health 3.9company rating

    Front desk associate job in Boone, NC

    This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs. Job Duties for the Dental Receptionist: * In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. * Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit. * Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. * In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the "end of day" informational packet with information such as a list of the day's deposits, and other general tasks. * In charge of keeping the office waiting area neat and tidy. * Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension. Essential Job Responsibilities: * Schedules appointments for patients either by phone when they call in or in person after an office visit. * Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. * Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule. * Answer phones- schedule appointments, take messages for providers, take all Spanish calls. * Sliding Fee calculation support and must adhere to the SFS policy guidelines. * Scanning Lead * Consult with office manager on any scheduling issues. * Schedule NP appointments and others as needed. * Confirmation calls. * Maintain confirmed schedule. * Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances. * Lab Case schedule. * Office supply order to office manager. * Patient identity photo. * Patient paperwork is updated as required. * Document all conversations pertaining to treatment and complaints. * Scheduling interpreter for Spanish patients. * Other- assigned tasks per office manger's request. Requirements Education: High school diploma. Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks. Other requirements: none. Performance Requirements: Knowledge: * Knowledge of dental practice protocols related to scheduling appointments. * Knowledge of manual/computerized scheduling systems. * Knowledge of customer service principles and techniques. Skills: * Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences. * Skill in maintaining master appointment schedule via manual or computerized means. * Skill in producing reports about appointment patterns as needed. Abilities: * Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
    $28k-34k yearly est. 60d+ ago
  • Front Desk Spa Associate Ballantyne

    Hand & Stone-16615 Lancaster HWY-Charlotte, Nc

    Front desk associate job in Charlotte, NC

    Job DescriptionHand and Stone Massage and Facial Spa, located in Mt. Pleasant is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. If you are: Energetic and upbeat with great people skills and organization A flexible hard worker that is ready to learn and contribute to team success. Interested in Beauty, Health, and Wellness Then we want to meet you! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude! What We Offer: Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model! - Full Health Benefits - including Medical, Dental, and Vision Contests We give a friendly competition! Put your sales and customer service skills to the test! Career Growth -You have the potential for rapid promotions, including management roles, based on performance .Ongoing Training -We are ALWAYS learning and improving. Flexible Hours- Part Time and Full Time shifts available! -Paid Time off Positive and Professional Work Environment There is no I in team! We work together to meet the goals of the spa and have fun, while being professional Employee Discounts-Who wouldnt want discounts on products, services, AND gift cards? How You Contribute to Success: Meet membership sales goals commission experience helpful but not necessary. Build client and member relationships to educate on options tailored to their needs. Detailed knowledge of the menu of services dont worry, well train you! Excellent customer service to members and guests Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts. Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive can-do attitude! At the front desk, you are the first impression of the spa! Answer phones, schedule appointments, and file documents Perform various other duties as assigned Qualifications: High School Diploma or Equivalent 18 years old or older please Strong organization and attention to detail Team player with the ability to work independently with minimal supervision. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $19k-25k yearly est. 5d ago
  • Front Desk Associate- Opener

    Crunch Fitness-CR Holdings

    Front desk associate job in Charlotte, NC

    Job Description Opening Front Desk Associate- Charlotte University Club HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 85+ clubs open and 100+ planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry. At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture. Working at Crunch isn't just a job, it's a launchpad for career growth, leadership development, and personal success. If you're motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum. Job Summary: As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience. What We're Looking For: Positive, high-energy attitude with a passion for helping others Team player with strong communication and organizational skills Results-driven mindset and willingness to go above and beyond Sales or customer service experience Bilingual Spanish/English (a plus) Professional, reliable, and coachable Ready to contribute to a winning team culture Must be able to work opening hours (approx. 5am-2pm) What You'll Get in Return: Hourly compensation with incentivized commission structure Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off Life Insurance and Short-Term Disability Complimentary Crunch Membership Discounted Personal Training Career advancement in a rapidly growing company Ongoing training, development, and leadership opportunities This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance, let's get to work. About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Powered by JazzHR eh3auX3zu0
    $19k-25k yearly est. 29d ago
  • Front Desk Associate- Opener

    CR Holdings

    Front desk associate job in Charlotte, NC

    Opening Front Desk Associate- Charlotte University Club HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 85+ clubs open and 100+ planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry. At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture. Working at Crunch isn't just a job, it's a launchpad for career growth, leadership development, and personal success. If you're motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum. Job Summary: As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience. What We're Looking For: Positive, high-energy attitude with a passion for helping others Team player with strong communication and organizational skills Results-driven mindset and willingness to go above and beyond Sales or customer service experience Bilingual Spanish/English (a plus) Professional, reliable, and coachable Ready to contribute to a winning team culture Must be able to work opening hours (approx. 5am-2pm) What You'll Get in Return: Hourly compensation with incentivized commission structure Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off Life Insurance and Short-Term Disability Complimentary Crunch Membership Discounted Personal Training Career advancement in a rapidly growing company Ongoing training, development, and leadership opportunities This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance, let's get to work. About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
    $19k-25k yearly est. Auto-Apply 58d ago
  • Front of House Associate

    Super Chix

    Front desk associate job in Charlotte, NC

    Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, a flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family, and happiness. Duties & Responsibilities: Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments Provide outstanding hospitality and service to all guests Maintain solid product knowledge to answer questions and make order suggestions. Maintain a safe and clean working environment by complying with procedures, rules, and regulations. Contribute to team efforts by accomplishing related results as needed Resolve customer complaints, provide relevant information Perks of the Job: Great pay Flexible schedules Growth opportunities A Cashier is responsible for serving our guests and our team with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!
    $19k-25k yearly est. 60d+ ago
  • Hotel Front Desk Associate

    Springhill Suites Ballantyne

    Front desk associate job in Charlotte, NC

    We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott hotel, located in the Ballantyne area of Charlotte, is currently hiring for a full-time Front Desk Associate to serve as our guests' first point of contact and manage all aspects of their accommodation. The person hired for this position will need flexibility to work 7am-3pm or 3pm-11pm; weekday and weekend availability is required. Position Summary: As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations. RESPONSIBILITIES Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest's preferences, to ensure the best possible experience for future stays, by updating guest's profile. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance Respond to guest inquiries and requests promptly, and in a friendly and efficient manner. Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary. Complete designated start and end-of-shift tasks and reports Inform customers about payment methods and verify their credit card data SKILLS 1 year experience working as a hotel front desk agent required Competent computer skills including knowledge of Microsoft Word and Excel Experience using hotel reservation system such as Lightspeed, FOSSE or OnQ is a plus. Organization skills and attention to detail Friendly and customer service oriented Good interpersonal and problem-solving skills Ability to work weekends is required JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk frequently and stand for their entire shift. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
    $19k-25k yearly est. 7d ago
  • Front Desk Coordinator - Hickory, NC

    The Joint Chiropractic 4.4company rating

    Front desk associate job in Hickory, NC

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR H7BeO5H033
    $24k-31k yearly est. 7d ago
  • Front Desk Agent/ Guest Services Rep

    Maya Hospitality Group Inc. 4.1company rating

    Front desk associate job in Charlotte, NC

    Holiday Inn Express Charlotte Airport | 108 Airport Commons Dr. Charlotte, NC 28208 Join Maya Hotels and Take the Next Step in Your Career! Are you a driven and Customer-oriented professional with a passion for hospitality? At Maya Hotels , we are seeking a dynamic Front Desk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Guest Service: Greeting guests warmly upon arrival and provide a professional and friendly check-in/check-out experience. Assist guests with inquiries, requests, and provide information about hotel facilities, amenities, and local attractions. Handle guest complaints and resolve issues promptly to ensure guest satisfaction. Reservations & Bookings: Manage hotel reservations, ensuring accuracy in the booking process. Process online and phone reservations, verify guest details, and assign rooms based on preferences. Stay informed on room availability, rates, and special promotions to provide accurate information to guests. Work closely with housekeeping and other hotel departments to ensure seamless guest experiences. Administrative Tasks: Keep the front desk area clean, organized, and stocked with necessary supplies. Handle cash and credit card transactions, maintain accurate records, and balance the cash drawer at the end of each shift. Complete daily reports on occupancy, revenue, and guest requests, and communicate relevant information to hotel management. Answer phone calls promptly and professionally, redirecting calls or taking messages as needed. Safety & Security: Follow hotel security protocols, including verifying guest identification, maintaining guest privacy, and securing guest information. Monitor the lobby area to ensure a safe and welcoming environment for guests and employees. Respond to emergency situations such as medical incidents or fire alarms by following established procedures. Team Collaboration: Work closely with housekeeping, maintenance, and other hotel departments to ensure guest requests are fulfilled promptly. Communicate effectively with team members to share information and resolve issues. Participate in training programs and meetings to enhance job knowledge and skills. Education, Skills and Abilities: Education: High school diploma or equivalent; additional education in hospitality is a plus. Experience: Previous experience in customer service, hospitality, or hotel front desk operations preferred. Communication Skills: Strong interpersonal and verbal communication skills to engage with guests in a professional manner. Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently. Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment. Technical Skills: Proficiency in computer systems, hotel reservation software, and basic accounting principles. Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer. Flexibility: Ability to work various shifts, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods of time. Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage. Ability lifting items up to 25lbs as needed. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
    $25k-30k yearly est. Auto-Apply 22d ago
  • Front Desk Agent

    Crown Hotel & Travel Management LLC

    Front desk associate job in Hickory, NC

    Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS. Part-Time Benefits Insurance (Medical, Dental and Vision) Supplemental Insurance Enhanced Paid Time Off (PTO) Plan Paid Training Fantastic Company Culture Job Responsibilities Receiving accommodation reservations from visitors Taking the details of all arriving guests including payment information Allocating rooms to all guests Providing information to guests about the procedures, policies, and facilities of the hotel Providing the guest with the necessary tourism information Handling all customer concerns and queries Issuing receipts to the guests Ensuring the safety and security of all guests Maintain all guest reservations in accordance with credit card security requirements Balance and properly account for cash drawer at the desk for each shift Maintain all training requirements as set forth by General Manager Assisting guests with safety deposit box forms and keys as outlined by GM Wear a provided uniform and name tag at all times on the property Perform routine cleaning throughout the work area Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel Respond to guest's requests for immediate repairs Report lost-and-found items in accordance with hotel procedures All other assigned duties Qualifications/Requirements High school diploma or equivalent Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must display very good organization and time management skills Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks Must be able to regularly lift and carry up to 20 pounds without assistance To always maintain a high standard of personal hygiene and appearance We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $23k-29k yearly est. Auto-Apply 42d ago
  • Front Desk Attendant Part-time

    Aileron 3.9company rating

    Front desk associate job in Boone, NC

    The Horton Hotel Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before you get your regular paycheck Double-time pay on Company holidays - 7 per year 10% off hotel rooms and 20% off retail shop About Us The Horton Hotel is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Horton Hotel is a 15 room boutique hotel with a swanky lobby lounge and rooftop bar in the heart of downtown Boone, opened in Feb of 2019. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $12.00/hour
    $20k-26k yearly est. 15d ago
  • Flexible Schedule Front Desk Agent

    NFC Amenity Management 3.8company rating

    Front desk associate job in Charlotte, NC

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for candidates who work independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you set your availability and select pickup shifts as they become available. *Reliable transportation is required for this position.* Generally, this position pays between $17 and $18 per hour, but details can be discussed in an interview. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) Provide a Warm Welcome and Fond Farewell to all residents and their guests. Provide knowledgeable, comprehensive information on the surrounding areas. Interact with clients in a manner that demonstrates genuine sincerity and appreciation. Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery. Advise residents and guests of any appropriate rules and regulations established by the property management. Present a professional appearance by adhering to Company Uniform and Grooming Standards. Perform at the highest level of Customer Service and continually seek ways to Wow all clients by exceeding their expectations and delivering exceptional hospitality. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests. Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery. Performs miscellaneous job-related duties as assigned. Follow all procedures for resident, guest, and vendor access. Accurately record time and attendance in the Company's time record-keeping system. Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Be knowledgeable of all emergencies and safety procedures. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR
    $17-18 hourly 3d ago
  • Hotel Front Desk Agent

    Boone 3.8company rating

    Front desk associate job in Boone, NC

    Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.
    $27k-31k yearly est. 60d+ ago
  • Front Desk Data Entry

    Career Match Solutions

    Front desk associate job in Charlotte, NC

    We are seeking a reliable, detail-oriented Front Desk / Data Entry Clerk to join our team. This role is perfect for someone who excels in customer service, organization, and accurate data entry. You will be the first point of contact for visitors and a key contributor to maintaining smooth office operations. Key Responsibilities Greet visitors, clients, and employees in a professional and friendly manner Answer and direct phone calls, emails, and general inquiries Perform accurate data entry into company databases and systems Maintain organized records, files, and documents Assist with scheduling, appointments, and office communications Support administrative tasks such as scanning, copying, and filing Ensure the front desk area is clean, orderly, and welcoming Provide general support to office staff as needed Qualifications High school diploma or equivalent (required) Prior experience in front desk, receptionist, or administrative roles preferred Strong typing and data entry skills with high accuracy Excellent communication and customer service skills Proficiency with Microsoft Office (Outlook, Word, Excel) Ability to multitask and work in a fast-paced environment Strong attention to detail and organizational abilities Professional, friendly, and reliable demeanor
    $19k-25k yearly est. 36d ago
  • Office Agent

    AGI 4.0company rating

    Front desk associate job in Charlotte, NC

    Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc. Release imported international freight upon review of CBP clearances and authorizations. Collect air freight charges. Handle phone calls from customers in a professional and courteous manner. Report all documentation discrepancies to Office Lead and assist with resolving issues as directed. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer when required. Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work around jet and machinery noises in a warehouse environment. Knowledge, Skills & Abilities Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff. Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs. Basic math skills: Office Agents must be able to calculate payment transactions. Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively. Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver's license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of Cargo Agent experience. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced. Benefits AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
    $27k-33k yearly est. Auto-Apply 12d ago
  • Front Desk Agent @ Residence Inn Charlotte Uptown

    Summit Hospitality Incorporated 3.4company rating

    Front desk associate job in Charlotte, NC

    Description: SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations. Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner. PREREQUISITES/QUALIFICATIONS: · Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt · Strong leadership skills · Excellent oral and written communication skills · Demonstrated planning and organizational ability · Able to prioritize and quickly change direction as needs arise · Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System · Able to diagnose and repair si mple computer problems · Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: · Provide Customer Service to guests in an intelligent and professional manner · Run shift reports/journals from Front Office Systems · Prepare daily arrivals/departure reports with a strong focus on guest requests. · Makes corrections and adjustments and handles all computer problems that might occur throughout the shift · Reviews and corrects discrepancies in the Front Desk System · Ensures complete guest satisfaction · Completes Guest registration process · Must be familiar with computer systems for Guest reservation information processing · Must verify and imprint Guest credit cards for authorization · Must be well versed in cash handling and accurately balance house bank · Assigns guests rooms based on preferences and availability · Drives the Revenue Management process by selling rooms at various rates · Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution · Answers questions in regards to hotel facilities and services · Answers the telephone and books reservations · Answers Guest inquiries for local directions/events · Recommends local area restaurants, points of interest, or needs for transportation · Maintains cleanliness of front desk, lobby, and back office · Follows up promptly with Guest check-ins, complaints, and other requests · Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests · Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity · Participates in Hotel Safety Committee · Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People · Duties are subject to change and additional duties may be assigned as needed by the manager on duty · Able to drive Company's Vehicle for Guests Transportation to/from · Assists with setting up meeting rooms WORK ENVIRONMENT: · Flexible work schedule including weekends; this position is referred to as first or second shift. · Able to lift 50 lbs · Valid Driver's license · Sitting, standing, reaching, and bending for extended periods of time. Requirements:
    $23k-28k yearly est. 25d ago
  • Front Desk

    Guardiandentistry

    Front desk associate job in Charlotte, NC

    We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
    $23k-29k yearly est. Auto-Apply 60d+ ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Hickory, NC?

The average front desk associate in Hickory, NC earns between $17,000 and $29,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Hickory, NC

$22,000
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