Front desk associate jobs in Knoxville, TN - 126 jobs
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Front Desk Associate
Front Desk Receptionist
Front Desk Agent
Front Desk Coordinator
Front Desk Clerk
Receptionist
Front Desk Supervisor
Utility Clerk
Front Desk Attendant
Front Desk Host
Front Desk Administration
Front Desk Secretary
Hilton Knoxville - Front Desk Supervisor
Aimbridge Hospitality 4.6
Front desk associate job in Knoxville, TN
Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star. Operations Maestro: Keep things running like cl Supervisor, FrontDesk, Team Leader, Hotel
$34k-42k yearly est. 2d ago
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Utility Clerk Full Time
BJ's Wholesale Club, Inc. 4.1
Front desk associate job in Sevierville, TN
Responsible for performing general maintenance and cleaning duties and maintaining high standards of safety and sanitation for members and team members. Gathers and returns carts/flatbeds from the parking lot to the club entrance to ensure ready acce Clerk, Utility, General Maintenance, Retail, Grocery, Parking
$23k-28k yearly est. 1d ago
Receptionist
Addiction and Mental Health Services, LLC 3.8
Front desk associate job in Louisville, TN
About Company:
We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.
Read more here: *************************
This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.
At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.
Our benefits include:
Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment - Available for nurses and therapists.
Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
Generous PTO - A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
At Bradford Health Services, we don't just invest in our patients-we invest in our people.
About the Role:
The Receptionist serves as the first point of contact for clients, visitors, and employees, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing multi-line phone systems efficiently, ensuring all calls are answered promptly and directed to the appropriate personnel. The Receptionist also performs a variety of general administrative duties, including greeting clients, handling correspondence, and maintaining office organization. By managing multiple phone lines and operating office equipment such as copy machines, the Receptionist supports smooth daily operations. Ultimately, this role contributes significantly to the overall efficiency and positive image of the organization through excellent communication and organizational skills.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in receptionist or frontdesk roles handling multi-line phone systems.
Strong phone etiquette and communication skills.
Basic proficiency with office equipment such as copy machines and fax machines.
Ability to perform general administrative and office duties efficiently.
Preferred Qualifications:
Experience working in a fast-paced office environment.
Familiarity with scheduling software and basic computer applications (e.g., Microsoft Office Suite).
Additional training or certification in office administration or customer service.
Bilingual abilities to assist a diverse client base.
Demonstrated ability to manage multiple tasks simultaneously with attention to detail.
Responsibilities:
Answer and manage multiple phone lines using a multi-line phone system, ensuring calls are handled with professionalism and routed correctly.
Greet clients and visitors warmly, providing assistance and directing them to the appropriate departments or personnel.
Perform general office duties including filing, copying, faxing, and maintaining office supplies and equipment.
Maintain a clean and organized reception area to create a positive first impression for all visitors.
Assist with scheduling appointments, managing incoming and outgoing mail, and supporting other administrative tasks as needed.
Skills:
The required skills such as multi-line phone management and phone etiquette are essential for handling high volumes of calls professionally and efficiently, ensuring callers receive timely and accurate assistance. Receptionist duties and general administrative skills are applied daily to maintain smooth office operations, including greeting clients and managing correspondence. Proficiency with office equipment like copy machines supports document handling and distribution tasks. The ability to manage multiple phone lines and multi-phone systems allows the Receptionist to juggle various communication channels without compromising service quality. Preferred skills, including familiarity with scheduling software and bilingual communication, enhance the Receptionist's capability to support diverse office needs and improve overall client satisfaction.
$26k-32k yearly est. Auto-Apply 1d ago
Front Desk/Sales Associate
Stretchlab East Tn
Front desk associate job in Knoxville, TN
StretchLab Bearden is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab's proprietary flexologist ™ training ensures that their client's receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion.
POSITION:
The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
Ability to learn and use the MindBody and/or Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm intro classes
Manage the frontdesk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
COMPENSATION & PERKS:
Competitive compensation based on experience
Free or discounted memberships
Commission paid on sales
Opportunity for bonus based on performance.
Huge opportunities for growth within the studios, including additional sales and management opportunities
$20k-27k yearly est. Auto-Apply 60d+ ago
Front Desk Associate
Club4 Fitness
Front desk associate job in Knoxville, TN
Reports to: General Manager FrontDesk:
The FrontDeskAssociate will be responsible for superior customer service to current
CLUB4
Fitness members as well as prospects seeking to join.
Responsibilities of FrontDeskAssociate
1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all frontdesk related activities including:
3. Answer phones in a friendly manner and assist callers with a variety of questions.
4. Check members into the PEAK/ABC IGNITE purchasing system.
5. Assist with the new membership signing-up process.
6. Take prospective members on tours of the Club facility.
7. Update member account information, as needed.
8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
9. Assist in maintaining the neatness and cleanliness of the Club.
10. Complete daily Club cleaning assignments.
Qualifications
Qualifications/Requirements
1. Customer service background preferred.
2. Basic computer proficiency.
3. A passion for fitness and health.
4. Upbeat and positive attitude!
5. Punctuality and reliability is an absolute must!
6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.
8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.
9. High School diploma/GED equivalent required.
10. CPR / AED certification preferred.
Physical Demands
1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.
4. Must be able to occasionally lift up to 50 lbs.
5. Regular exposure to certain chemicals related to cleaning products.
$20k-27k yearly est. 12d ago
Front Desk Sales Associate
Bearden 3.5
Front desk associate job in Knoxville, TN
Benefits:
Bonus based on performance
Employee discounts
Opportunity for advancement
WHO WE ARE:The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes. WHO WE ARE LOOKING FOR:We are looking for a highly motivated and experienced FrontDesk Sales Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Book appointments in person or by phone
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment
REQUIRED SKILLS:
2+ years customer service or premier retail sales experience
Strong attention to detail and problem solver
System savvy with ability to quickly learn new applications and systems
Experience with Microsoft's Excel and Word
Ability to multitask in a fast-paced environment and self-manage time to achieve business goals
Ability to work Saturdays and evenings
Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
Hourly wage; commensurate with experience + Commissions on sales
Growth opportunities
Free lash extensions and all other salon services
Discounts on retail products
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based
and
hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.
$26k-33k yearly est. Auto-Apply 60d+ ago
Dry Cleaner Front Desk Attendant
Chano and Sons
Front desk associate job in Knoxville, TN
Responsibilities
Greet and assist customers upon arrival with a friendly demeanor.
Manage drop off and pick up processes efficiently.
Handle customer inquiries and resolve issues promptly.
Maintain accurate records of customer information.
Process payments and manage cash handling procedures.
Collaborate with team members and maintenance teams to ensure customer satisfaction.
Uphold cleanliness and organization at the frontdesk area.
Upsell items and offer extra services.
Qualifications
Proven experience in dry cleaning / laundry settings is essential.
Strong customer service skills with a friendly attitude.
Basic math skills for handling transactions accurately.
Experience with cash handling and cashiering preferred.
Ability to work collaboratively in a team-oriented environment.
Excellent communication skills both verbal and written.
$20k-26k yearly est. 12d ago
Front Desk & Administrative Coordinator
YWCA Knoxville and The Tennessee V
Front desk associate job in Knoxville, TN
YWCA Knoxville & the Tennessee Valley is on a mission to eliminate racism and empower women across East Tennessee. Every day, we put this mission into action through life-saving and life-changing programs that support women, children, and families in six counties. Rooted in the values of peace, justice, freedom, and dignity. We work to strengthen communities and create opportunities for all. We are a dynamic, mission-driven organization that values collaboration, professionalism, and service. Join a dedicated team making a meaningful impact in our community.
The FrontDesk & Administrative Coordinator serves as the first point of contact for the YWCA and plays a vital role in supporting daily operations. This position ensures a welcoming, organized, and professional environment for staff, clients, visitors, and partners while providing essential administrative support across the organization. The role also supports the Jenny Boyd Keys of Hope Program by assisting residents with building access and frontdesk procedures. The ideal candidate is friendly, dependable, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced, people-centered setting.
Duties and Responsibilities
FrontDesk & Public Engagement
Greet and welcome clients, residents, visitors, donors, vendors, and community partners in a professional and welcoming manner
Serve as the primary point of contact at the frontdesk, creating a positive first impression of the organization
Answer, screen, and route incoming phone calls promptly and courteously
Respond to general inquiries and direct individuals to appropriate staff or departments
Maintain a clean, organized, and welcoming reception and lobby area
Administrative & Office Support
Process incoming and outgoing mail, packages, and deliveries
Manage shared calendars, including scheduling meetings, appointments, and room reservations
Assist with general administrative tasks such as filing, data entry, document preparation, and copying
Support staff with day-to-day office needs and administrative projects as assigned
Supervision & Team Leadership
Supervise and support frontdesk staff, including scheduling shifts, assigning daily tasks, and ensuring adequate coverage as needed for operational/on-call demands
Participate in hiring decisions, including interviewing, training plans, and onboarding new frontdesk staff
Manage workflow prioritization, redistributing tasks during peak periods or staffing shortages
Ensure proper handoff between shifts, maintaining continuity of correspondences and service
Vendor & Facilities Coordination
Assist with vendor relationships by coordinating access, scheduling services, and communicating needs
Serve as a point of contact for vendors arriving on-site and notify appropriate staff
Help track basic vendor information and follow up as needed
Assist with ordering and maintaining office and frontdesk supplies
Keys of Hope Residential Support
Support the Jenny Boyd Keys of Hope Program by assisting with frontdesk and building access needs for residents
Help ensure new residents are set up to access the building, including coordinating entry credentials and orienting residents to frontdesk procedures
Serve as a welcoming point of contact for residents and direct questions or concerns to appropriate program staff
Maintain confidentiality, professionalism, and a trauma-informed approach when interacting with residents and handling sensitive information
Communication & Coordination
Communicate clearly and professionally with staff, vendors, and the public
Route messages and requests efficiently to ensure timely follow-up
Support a collaborative, respectful, and mission-driven office environment
Qualifications
High school diploma or equivalent required; associate degree or relevant administrative experience preferred
Prior experience in a frontdesk, administrative, or customer service role preferred
Strong interpersonal and customer service skills
Excellent organizational skills and attention to detail
Ability to manage multiple tasks, prioritize responsibilities, and work independently
Proficiency with phones, email, calendars, and basic office software (Microsoft Office or similar systems)
Professional demeanor with a friendly, service-oriented approach
Commitment to fostering a welcoming, inclusive, and respectful environment
Compensation
$42,500-$45,000 annually
Schedule
Monday-Friday, 9:00 a.m.-5:00 p.m.
Benefits
Comprehensive health, dental, and vision insurance
Short-term and long-term disability coverage
Life insurance
Employee Assistance Program (EAP)
Eligibility for Public Service Loan Forgiveness (PSLF)
Competitive retirement plan with employer contribution
Generous paid time off, including vacation, sick leave, mental health days, 10 holidays, and office closure between Christmas and New Year's
Application Deadline: February 6, 2026
YWCA Knoxville & the Tennessee Valley is an equal opportunity employer and a proud United Way community partner. We are committed to building a diverse team and fostering an inclusive environment where all employees can thrive. We strongly encourage women, veterans, and individuals from historically underrepresented communities to apply.
$42.5k-45k yearly 5d ago
Front Desk Clerk
Hilton Grand Vacations 4.8
Front desk associate job in Gatlinburg, TN
Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks! Don't miss out on this fantastic opportunity to work with a successful and growing company. As a Full-Time FrontDesk Clerk at MountainLoft Resort, you'll be the welcoming face that helps guests and owners create unforgettable vacation memories. From check-in to check-out, you'll deliver warm, professional service and assist with guest needs-ensuring every stay is exceptional.
If you thrive in a fast-paced environment, love helping people, and take pride in delivering top-tier hospitality, we'd love to meet you!
Here's why you will love it here:
* Day 1 Benefit Eligibility
* Positive Team Environment
* A people first culture
* Encouraging Leadership
* Recognition Programs and Rewards
* Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates!
* 401(k) program with company match.
* Paid Time off and Paid Sick Days
* Employee stock purchase program
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And more!
What will I be doing?
As a FrontDesk Clerk, you'll play a key role in delivering exceptional guest experiences. Your day-to-day responsibilities will include:
* Welcoming guests and owners with a warm, friendly demeanor upon arrival
* Handling check-ins and check-outs efficiently and professionally
* Generating folios and processing payments accurately
* Handling housekeeping and maintenance requests, and coordinating with the appropriate departments
* Preparing and restocking the frontdesk with essential supplies, including arrival packets and local area information
* Answering phone calls and advising them to the right team members
* Supporting your team by taking on additional tasks as assigned by your supervisor
Schedule Details: Full - Time; 2:30pm to 11:00pm, including weekends and holidays.
What are we looking for?
* Strong proficiency in English-both written and verbal communication
* Solid understanding of Microsoft Office 365 (Outlook, Word, Excel, etc.)
* Excellent multitasking and organizational skills, with the ability to prioritize tasks to meet team goals
* At least 6 months of customer service experience, preferably in a hospitality or guest-facing role
* Flexible availability, including weekends and holidays
* Able to stand for prolonged periods of time
Preferred, but not required:
* Experience as a FrontDesk/Guest Services Agent.
* Experience handling credit card transactions.
* Background in Resort Hospitality or related industries.
There's something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about crafting memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations!
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing?
As a FrontDesk Clerk, you'll play a key role in delivering exceptional guest experiences. Your day-to-day responsibilities will include:
* Welcoming guests and owners with a warm, friendly demeanor upon arrival
* Handling check-ins and check-outs efficiently and professionally
* Generating folios and processing payments accurately
* Handling housekeeping and maintenance requests, and coordinating with the appropriate departments
* Preparing and restocking the frontdesk with essential supplies, including arrival packets and local area information
* Answering phone calls and advising them to the right team members
* Supporting your team by taking on additional tasks as assigned by your supervisor
Schedule Details: Full - Time; 2:30pm to 11:00pm, including weekends and holidays.
What are we looking for?
* Strong proficiency in English-both written and verbal communication
* Solid understanding of Microsoft Office 365 (Outlook, Word, Excel, etc.)
* Excellent multitasking and organizational skills, with the ability to prioritize tasks to meet team goals
* At least 6 months of customer service experience, preferably in a hospitality or guest-facing role
* Flexible availability, including weekends and holidays
* Able to stand for prolonged periods of time
Preferred, but not required:
* Experience as a FrontDesk/Guest Services Agent.
* Experience handling credit card transactions.
* Background in Resort Hospitality or related industries.
$27k-31k yearly est. 9d ago
Full-Time Front Desk Coordinator
The Joint Chiropractic 4.4
Front desk associate job in Sevierville, TN
FrontDesk Coordinator - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized frontdesk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability weekdays and some weekends.
Compensation and Benefits
Starting pay: $20 - $22 per hour plus
Healthcare Reimbursement, PTO, and holiday pay [if applicable]
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$20-22 hourly Auto-Apply 9d ago
Front Desk Receptionist
TNUA Tennessee Urology Associates C
Front desk associate job in Knoxville, TN
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
:
The FrontDesk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day's appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them in to the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Knowledge, Competencies & Skills:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Ability to type 40 Words Per Minute.
Travel:
Ability to travel to other sites as necessary.
Physical Requirements for the Job:
Able to sit, stand and or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
$24k-30k yearly est. Auto-Apply 15d ago
Front Desk - RV
Tjo 10 x 10 Management, L.P
Front desk associate job in Loudon, TN
Great Escapes RV Resorts is a growing company specializing in acquisition, development, and management of RV Resorts throughout the United States. Our leaders serve a diverse sector of the RV resort / hospitality industry.
The Full Time FrontDesk articulates clearly and has great communication skills for providing information regarding resort services & activities and surrounding areas as needed.
ESSENTIAL JOB FUNCTIONS
Assist guests during check-in and check-out, phone interaction, and face-to-face interaction.
Assist guests with questions, directions, event schedules, and other information regarding the Resort to help create an experience for our guests.
Strong computer skills and knowledge are required.
Modifying reservations to accommodate guests.
Monitoring all guest while in the store
Follow all rules and policies.
Must stay calm in highly stressful situations and be knowledgeable of emergency procedures.
QUALIFICATIONS
Previous cash handling experience
Previous computer experience
Ability to perform in a fast-paced and sometimes stressful working environment.
Ability to multi task
Enthusiastic about interacting and helping guests
Receptive to special requests
Willing to follow instructions and take direction.
Must be available during the weekend.
Must be okay with sweeping and mopping/ cleaning
PHYSICAL REQUIREMENTS
The employee is regularly required to remain stationary for long periods. Must be able to lift and move up to 15 pounds. The employee is frequently exposed to outdoor weather conditions (hot and humid, rainy, extreme temperatures, airborne particles) during express check-in periods. Constant use of hands and arms to input data into the computer. Must be able to converse directly and by phone.
$24k-29k yearly est. Auto-Apply 4d ago
Hotel Front Desk Agent
Springhill Suites By Marriott
Front desk associate job in Farragut, TN
Job Description
What Makes a McKibbon FrontDesk Agent?
The FrontDesk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the FrontDesk Agent demonstrates a warm, approachable personality and a genuine desire to work with people.
You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. FrontDesk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the
McKibbon Guiding Principles.
A Day in the Life:
Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Handle overbooked or 'walked' guests.
Accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.
Shifts may vary by hotel:
Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm
Requirements:
Previous experience working as a frontdesk agent or in a similar role.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain a professional demeanor at all times.
Ability to input and access information in the property management system and/or points-of-sale system.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Punctual for all shifts to ensure consistent coverage of frontdesk responsibilities and service to guests
Ideal Skills & Qualities:
Great verbal and written communication skills.
The ability to create a fun and supportive working environment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives
(incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development
(varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
$24k-29k yearly est. 9d ago
Front Desk Receptionist
ADVU Advanced Urology C
Front desk associate job in Lenoir City, TN
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
:
The FrontDesk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day's appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them in to the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Key Competencies:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Travel:
Ability to travel to other sites as necessary.
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.
This position has no close date. Applications will be accepted until an offer has been extended
and accepted.
Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do not
discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran
status, or sexual orientation.
The successful candidate(s) for any UUG position will be subject to a pre-employment
background check.
$24k-30k yearly est. Auto-Apply 58d ago
Host / Front Desk
Daveandbusters
Front desk associate job in Sevierville, TN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
7.25
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$23k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Clerk--Level I (Part-Time; Varied Shift) $15.00/hour
Harrah's Cherokee Casino Resort
Front desk associate job in Cherokee, NC
Description
FrontDesk Clerk
DIVISION: Hotel
DEPARTMENT: Hotel Front Office, Hotel Tower IV FrontDesk
GRADE/FLSA STATUS: H9 - Non-Exempt
BADGE TYPE/COLOR: Key--Blue
REPORTS TO: Shift Manager, Sunrise Hotel; Supervisor, FrontDesk
SUPERVISES: N/A
JOB SUMMARY:
Efficiently check-in/out guests. Respond to inquiries and complaints efficiently, courteously, and professionally to achieve maximum guest satisfaction while complying with or exceeding all standard operating procedures and services.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES-Level 1:
Perform guest registration and room assignments, accommodating special requests whenever possible
Pre-register block reservations
Anticipate and provide for VIP guest needs in advance of request
Learn and anticipate guest preferences and provide personalized service
Process same-day reservations and, when needed, future reservations following hotel rate structures and selling strategies
Receive hotel frontdesk calls, dispatch special requests, bell service, valet, and other amenities and services for hotel guests
Dispatch internal calls for Team Members and guests
Handle guest check-in and checkout in accordance with hotel credit and cash policies in an efficient and friendly manner
Process group sales guests
Familiar with and execute the billing for multiple group types
Comp guest charges using reward credits
Request PCW comps from the host team when applicable
Responsible for a bank and the fast and accurate billing of guest charges
Proactive with incidents and issues, ensuring resolution with Team Members and guests
Review guest complaints
Resolve and recover guest complaints to their satisfaction
Informed about all property and brand events, initiatives, products, and services
Assist patrons by providing information about the property, hotel, promotions, events, direct mail offers, and room rates/availability
“Suggest” products, services, and experiences to our guests
Troubleshoot all in-room movie/phone/billing problems
Cancel room reservations according to established procedures for Cherokee & Valley River properties
Balance drawer bank daily
Display spotlight behaviors and Harrah's Service Cycle training in every interaction
Maintain high standards of courtesy, hospitality, friendliness, and professionalism
Adhere to frontdesk metrics, including average check-in time and check-ins per hour
Perform other tasks as assigned by the supervisor, manager, or director
Facilitate guest check-in and check-out in satellite areas away from the main frontdesk, such as self-check-in, VIP Welcome, and Concierge
Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and our Mission, Vision, and Values
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES-Level 2:
Must perform all duties and responsibilities of a Level 1 FrontDesk Agent
Assist with pre-keying groups and room tours
Pre-key and check-in motorcoach buses and junket tours
Sponsor and train new Team Members
Stock and inventory kiosk supplies
Troubleshoot, diagnose, and repair kiosk errors
Assist guests with check-in at satellite locations, including ECIO kiosks, Express Services, and VIP
Assist guests while completing multiple tasks concurrently, including but not limited to answering phone calls, completing reports, checking guests in and out, and managing room inventory
Assist our very best guests by providing incredible guest service in our VIP welcome area
Keep the VIP welcome area stocked and clean
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES-Level 3:
Must perform all duties and responsibilities of a Level 1 & 2 FrontDesk Agent
Assist with special projects as requested
Participate in scheduled meetings as requested
Provide feedback to management as needed
Expedite various reports based on given time parameters and accuracy
Constantly monitor staff performance in all phases of service and job functions
Expedite lines and encourage the use of the ECIO kiosks
Provide follow-up phone calls to guest inquiries
Provide timely assistance to the frontdesk agents regarding guest disputes and issues
Assign stations to manage wait time effectively
Proactive with incidents and problems, ensuring resolution with Team Members and guests
Review guest complaints
Resolve and recover guest complaints to their satisfaction
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES-Level 4:
Must perform all duties and responsibilities of Levels 1, 2 & 3
Must be able to work the sunrise shift as their primary shift
Must be able to complete the Night Audit Checklist and all the technical components associated
Must be able to complete the nightly Flash Report
Must have knowledge of Office Products: Outlook, Word, and Excel
Must be able to work independently with little to no supervision
Must be able to walk a guest to an off-site property if needed due to an overbook status
MINIMUM QUALIFICATIONS:
A high school diploma or GED is required
Must demonstrate the following essential knowledge and skills:
Excellent interpersonal and communication skills
Demonstrated ability to work with Team Members and guests
Knowledge of all areas of providing excellent guest service
Excellent oral and written communication skills
Strong interpersonal skills
Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
Self-starter must work without close supervision
Ability to handle multiple priorities in a fast-paced environment
Neat, well-groomed appearance with excellent personal hygiene
*Knowledge of LMS
*Knowledge of CMS
*Knowledge of HotSOS
*Knowledge of Harrah's Cherokee Casino employment policies
*Not required at time of hire; may be learned in the probationary period agreed upon at time of hire
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to stoop, bend, reach, kneel, twist, and grip items
Must be able to respond to visual and aural cues
Must be able to read, write, speak, and understand English
Must be able to work in a small, shared office space
Must be able to make rational decisions when handling Team Members and guests
Must be able to operate in mentally and physically stressful situations
Must be able to lift 25 pounds and carry 5 pounds
Must be physically mobile with reasonable accommodations
Must have manual dexterity and coordination to operate office equipment, computers, fax machines, and photocopiers
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds, and air quality, including secondhand smoke
Must be able to work a flexible schedule, including weekends, evenings, and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to change the above job description whenever necessary. 6.13.25
$21k-26k yearly est. Auto-Apply 6d ago
Front Desk Agent
Econolodge
Front desk associate job in Middlesborough, KY
“Welcome to Middlesboro!” EconoLodge of Middlesboro is looking for friendly faces to greet our guests and welcome them to the most beautiful city in the Southeast. FrontDesk Agents are responsible for ensuring that all guests' questions are answered and needs are met. Customer service is our passion and will be a priority for the ideal FrontDesk Agent. Tasks will include answering phones, checking guests into their rooms, accepting payments, and ensuring systems and procedures are followed for guest safety and security.
In addition to greeting our guests with a friendly face and ensuring that they are seamlessly checked in and directed to their guest room, our FrontDesk Agents are tasked with maintaining a clean, organized, and visually appealing lobby and frontdesk area. A FrontDesk Agent should also be comfortable frequently standing, carrying or lifting items weighing up to 50 pounds, and must possess basic computer skills to operate various property management and reservation systems.
Other qualifications include: high school diploma or equivalent, and a preference of at least one year of frontdesk/guest services experience.
Could you be the new face of this award winning hotel? Allow us to welcome you to the team, so that you can welcome our guests to Middlesboro!
Duties and responsibilities
-Welcome guests in a friendly, prompt and professional manner recognizing Guest Privilege Members and also returning guests
-Check guests in, issue room keys, provide information on hotel services and room location
-Ensure required identification is taken from guests at check-in in line with local legislative requirements
-Answer phones in a prompt and courteous manner
-Up-sell rooms where possible to maximize hotel revenue
-Answer, record and process all guest calls, messages, requests, questions or concerns
-Record guest preferences in the system
-Check guests out, including resolving any late or disputed charges
-Accurately process all cash and credit card transactions using established procedures
-Issue, control and release guest safe-deposit boxes in line with hotel procedures
-Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
-Take action to solve guest problems/complaints using appropriate service recovery guidelines
-Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
-May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes
-Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
-Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
$23k-28k yearly est. 60d+ ago
Front Desk/Guest Arrival Coordinator- Venture Resorts (In Office)
Towne Family of Companies
Front desk associate job in Gatlinburg, TN
Reservations:
• Take guest and owner reservations and ensure accurate entry of information in the system while using company sales model. • Assist guests on existing reservations. • Respond to and follow up on inquiries. • Communicate over the phone and/or via email to guests.
• Answer phone calls in a professional manner.
• Following all policies and procedures as outlined in training manual (ex: notating each folio; communication of cancellation policy as directed; application of discounts; etc)
Guest Care:
• Respond to maintenance calls from guests.
• Answer phone calls in a professional manner.
• Handle guest and owner issues related to the cabins and their stay.
Physically you can anticipate to:
• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Subject to internal and external environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
#LI-DNI
$24k-31k yearly est. 60d+ ago
Front Desk Specialist
Career Site Brand
Front desk associate job in Gatlinburg, TN
The FrontDesk Specialist will serve as the front-of-the-house liaison to facilitate an exceptional guest experience. This individual will serve as the primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check-out processes. Additionally, the Specialist will run, review, and print reports to complete daily assignments. The FrontDesk Specialist will support the Marketing Face-to-Face team during the check-in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position as a technical and service expert regarding business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control, as well as assisting guests with various questions and concerns.
COMPANY BENEFITS
Comprehensive Benefits: Medical, Dental, Vision & Prescription
Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury, Life Insurance
HSA/FSA
EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
401K with Company Match
PTO
Heavily Discounted Hospitality Stays & the Company Perks Website
Tuition Assistance
Company Appreciation Platforms & Innovation Contests
Growth Opportunities & Stability
Excellent Company Culture
ESSENTIAL DUTIES AND TASKS
Facilitates the overall guest experience from check-in through check-out; handles complex technical tasks including room changes, inventory moves, and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests
Communicates with Housekeeping, Maintenance, and Custodian as appropriate to expedite the cleaning of units, repairs, and other requests
Ensures that each interaction exceeds the expectations of our owners and guests. Answer all guest inquiries. If unable to respond as an expert, will identify the appropriate resort personnel to assist
Clarifies needs and reacts accordingly, recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction
Maintains and is responsible for a house cash bank, performs end-of-day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customers' credit, and establishes how the customer will pay for the accommodation. Sell items from the marketplace to include alcohol
QUALIFICATIONS:
Must be at least 18 years old
A commitment to providing outstanding customer service
Knowledge of Microsoft Office Suite
Able to acquire a clear understanding of the TimeshareWare application
Basic knowledge of office equipment is required to perform the job
Ability to establish and maintain effective working relationships with co-workers and leaders
Strong problem-solving skills
Capable of seeing a task through to completion
Strong organizational skills
Excellent verbal and written communication skills
Fluent in the English language
Demonstrates a professional business appearance and upbeat, pleasant personality
EDUCATION and/or EXPERIENCE:
High School Diploma or GED
Minimum of one year of Customer Service experience, preferably in a resort/hotel
Bilingual a plus
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts, and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.
#ZRHMS01
$24k-31k yearly est. 2d ago
12/hr! Front Desk
Workinect
Front desk associate job in Pigeon Forge, TN
A well-known hotel in Pigeon Forge is looking for a frontdesk representative. This position is full-time, working weekly.
Pay rate - $12hr
2 shifts: 7am-3pm or 3pm-11pm
Must pass a drug test and background check - no felonies or theft-related charges
How much does a front desk associate earn in Knoxville, TN?
The average front desk associate in Knoxville, TN earns between $18,000 and $30,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Knoxville, TN
$23,000
What are the biggest employers of Front Desk Associates in Knoxville, TN?
The biggest employers of Front Desk Associates in Knoxville, TN are: