Veterinary Receptionist
Front desk associate job in Fowlerville, MI
Fowlerville Veterinary Clinic has an opportunity for a Veterinary Receptiopnist to join our team! Fowlerville Veterinary Clinic located in Fowlerville, Michigan, has been practicing the highest quality care for our clients and their pets, food animals and horses for over 60 years. Our compassionate, professional, and courteous doctors and staff, provide the best medical, surgical and dental care possible. Our main focus is on building relationships with our clients and their animals that we care for. From the first phone call through the entire visit, we strive to be the best at what we do. We value our clients and want to put their minds at ease while they trust their animals to our care.
Location: 6440 W. Grand River Road, Fowlerville, MI 48836
Shift Details: This is a part-time position (under 30 hours/week).
Pay Range: $15.00 - $17.00/hour (based on expereience)
What We Are Looking For: Exceptional phone etiquette, multi-tasker, efficient with a strong attention to detail, and computer knowledge. Teamwork and the ability to work under pressure. Adhering to the MVP Core values is a must.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyVeterinary Receptionist
Front desk associate job in Owosso, MI
Job Description
Veterinary Receptionist/CSR Pinecrest Animal Hospital - Owosso, MI
About Us
Pinecrest Animal Hospital is a progressive, innovative 4-doctor small animal practice in Owosso, Michigan. Our team is known for delivering high-quality care using advanced diagnostics and treatments-including ultrasound, echocardiography, full in-house lab work, laser therapy, and a wide range of surgical procedures from routine to complex.
Our story began in 1953 with Dr. Jerry Fries, a legendary mixed animal practitioner who served his community with dedication-even making house calls by plane and motorcycle! Since then, the hospital has evolved under compassionate, forward-thinking leadership, and today we continue that legacy of excellence under Dr. Pritpal Rangi.
What You'll Be Doing
As a full-time Customer Service Representative/Receptionist, you'll be a vital part of our clinical team. Key responsibilities include:
Providing top-notch customer service
Being attentive to client and pet needs
Identifying and working compassionately with clients in various emotional states
Working patiently with distressed, frustrated, or disgruntled clients
Answering and triaging high-volume phone calls
Scheduling appointments and procedures
Checking in clients and monitoring flow from check-in to discharge
Confirming appointments and handling client callbacks
Managing medical record requests between hospitals and specialty practices
Processing payment transactions
Maintaining accurate documentation in the electronic medical record
Relaying information between clients and doctors, technicians, or management
Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
Using Windows-based computer systems and practice management software
Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care
What We're Looking For
High School Diploma or GED (college preferred)
At least 1 year of customer service experience
Veterinary clinic experience is a plus
Must be able to safely lift 30 pounds
Basic math and writing skills
Skilled at multitasking in a fast-paced environment
Positive, team-oriented attitude and excellent communication skills
Eagerness to learn and grow within the field
Compensation & Benefits
Hourly pay: $14.00 - $16.00 (based on experience)
401(k) with match
Health insurance
Paid time off
Employee pet care discount
Flexible scheduling
Schedule
Full-time (8-10 hour shifts)
Monday to Friday
Rotating Saturdays (typically 1 per month)
No Sunday hours
Front Desk Supervisor - AC Hotel Lansing
Front desk associate job in Lansing, MI
Join Our Team at AC Hotel Lansing - Front Desk Supervisor Wanted!
Are you passionate about hospitality and creating unforgettable guest experiences? At AC Hotel Lansing, we blend modern design with European-inspired service, and we're looking for a Front Desk Supervisor who shares our commitment to excellence.
As the hub of the hotel, the front desk is where first impressions are made-and as a supervisor, you'll lead the team that sets the tone for every guest interaction. Your leadership will ensure seamless operations, uphold AC brand standards, and foster a culture of proactive, responsive, and caring service. If you thrive on engaging with people, guiding a team, and delivering elevated experiences, this is your opportunity to shine.
Why You'll Love This Role:
You'll be the go-to leader for our front desk team, creating a cohesive, guest-focused environment.
You'll have the chance to grow-many of our supervisors advance to Assistant General Manager roles within a couple of years.
You'll work in a stylish, vibrant setting that reflects the AC Hotel brand's sophisticated, modern vibe.
What You'll Do:
Deliver exceptional service to every guest, every time.
Oversee check-in/check-out processes with efficiency and warmth.
Manage reservations, special requests, and room blocks like a pro.
Maintain a thorough knowledge of our property, amenities, and selling strategies.
Support yield management efforts alongside the AGM and GM.
Ensure the lobby and front desk area reflect the sleek, polished AC aesthetic.
Uphold safety, security, and emergency procedures.
Why AC Hotel Lansing & Concord Hospitality?
Competitive Pay & Benefits: Full-time associates enjoy medical/dental/vision coverage, life insurance, disability options, 401K, tuition assistance, and discounted rates at Concord-managed hotels.
Career Growth: We invest in your development with training and advancement opportunities.
Culture That Cares: Our five Cornerstones-Quality, Integrity, Community, Profitability, and Fun-are the foundation of everything we do. At AC Hotel Lansing, you'll join a team that values you and celebrates success together.
Stylish Environment: Work in a space designed for modern travelers, where every detail matters.
If you take pride in your work, love leading a team, and want to be part of a sophisticated, fun, and growth-oriented culture, we want to hear from you!
Apply today and bring your hospitality talent to AC Hotel Lansing!
Front Desk Staff
Front desk associate job in East Lansing, MI
Job DescriptionSalary:
Alliance Obstetrics and Gynecology is looking for a full time, Front Desk Staff member to join our growing family! Our front desk staff are responsible for checking patients in and out for their appointments, they take phone calls and triage messages to the nurses. Individuals in this role also update demographic and insurance information, schedule follow up appointments, collect copays, etc.
Weekly schedules and assigned location vary based upon staffing and provider availability. The weekly schedule for the position isfive, 8 hour days from Monday through Friday. Our clerical support staff members work out of our East Lansing and Mason locations and rotate through both clinics when needed.
Alliance OB/GYN emphasizes the patient experience, so strong customer service skills are a must! This position also requires a high school diploma or equivalent. 1 year of experience in a medical office is a plus, but not necessary.
Health, vision, dental, life and 401(k) are available. Wage is based on experience. No night, weekend or holiday hours!
You may fax resumes to ************ as well. No phone calls please.
Front Desk/Host
Front desk associate job in Lansing, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes βTo Goβ order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to disβsatisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12.48 - $16 per hour
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyOffice Representative
Front desk associate job in Saint Louis, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Property/Casualty insurance license (must obtain before start date).
Front Desk Agent at onemissionsociety.org
Front desk associate job in Freeport, MI
Job Description
Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
Front Desk-PT-Hampton Inn and Suites Flint
Front desk associate job in Flint, MI
Hampton Inn & Suites Flint, MI is Seeking an energetic, dependable part time Front Desk Associate who LOVES to SMILE! Apply Today! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. Hampton Inn & Suites Flint is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including:
Competitive Wages
Vacation
401(k)
Flexible Schedule
Employee Referral Bonus
Health Insurance
Hourly Bonus Program
Career Advancement Opportunities
Monthly Celebration of the Staff
and much more!
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Receptionist
Front desk associate job in Okemos, MI
The Receptionist serves as the first point of contact for visitors and callers in a professional office, providing excellent customer service and administrative support. This role involves managing the front desk, handling inquiries, screening calls, and assisting with various clerical tasks to ensure smooth office operations.
Duties and Responsibilities
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and direct incoming phone calls on a multi-line phone system.
Must be able to consistently report to work on time and maintain regular attendance.
Maintain a tidy and organized reception area.
Receive and distribute mail, packages, and deliveries.
Maintain calendars as needed and generating daily staff schedule
Maintain office/kitchen supplies inventory and place orders as necessary.
Assist with data entry and other administrative duties.
Support other departments with clerical tasks as requested.
Enforce security procedures by monitoring visitor access
Maintain conference room schedules
Make equipment service calls
Set up/clean-up conference center and conference rooms as needed
Assist with event preparation when needed
Provide basic information about the organization and basic requests, such as transcript/diploma requests from former students.
Additional duties as assigned
Requirements
Preferred Knowledge, Skills and Abilities
High school diploma or equivalent
Proficient in Google Workspace
Excellent verbal and written communication skills
Strong organizational and multitasking skills
Proven work experience as a receptionist
Strong commitment to customer service with a consistently positive and professional demeanor
Working Conditions
Office environment for an educational service provider
May require sitting for extended periods of time
Occasional lifting of light packages and office supplies
Clerical
Front desk associate job in Brighton, MI
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Action Asphalt, LLC is an asphalt paving company located in Brighton, MI. We are looking for someone to fill our clerical position.
Responsibilities:
Answering phone calls
Pricing sealcoat of existing customers
Creating and maintaining a sealcoating schedule
Invoicing and processing payments using QuickBooks
Retrieving and calling back voicemails.
Scheduling estimates for our estimators.
Benefits:
401(K) with employer matching
Dental Insurance
Health Insurance
Vision Insurance
Front Desk Receptionist
Front desk associate job in Battle Creek, MI
Job Description
We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner.
Compensation:
$14 - $17 plus tips
Responsibilities:
Receptionist Duties by Category:
Operations
Follow all company policies and procedures.
Handle customer complaints with professionalism and calmness.
Adhere to loss prevention and security policies and practices.
Assist with online orders and curbside operations, if applicable.
Report any perceived inventory loss to direct managers.
Support the execution of all opening and closing checklists.
Verify visitor IDs and ensure they sign in on the sign-in sheet.
Answer phone calls professionally and escalate calls as needed.
Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a
positive, timely experience.
Update menus and signage with informative and visually appealing content.
Compliance
Operate within state and CRA regulations and guidelines.
Accurately verify customer identification following company SOPs.
Sales
Stay updated on store goals, KPIs, and individual performance metrics.
Align with upper management to support the success of promotions, loyalty programs,
and app downloads.
Help maintain visual standards as directed by the company.
Utilize the budtender playbook as a standard for effective sales execution.
Maintain a thorough understanding of the product range, including strains, edibles,
concentrates, and accessories.
Educate customers on product benefits, proper usage, and potential effects to assist in
informed decision-making.
Handle customer inquiries, concerns, and complaints with empathy and professionalism.
Conduct sales transactions accurately, including cash handling.
Encourage satisfied customers to leave reviews on public platforms to enhance the
company's reputation and attract new customers.
Inventory
Stay informed on regulatory updates.
Ensure only compliant, non-expired products are sold to maintain quality and safety.
Keep inventory in designated areas to minimize loss and maintain accurate stock levels.
Staff
Contribute to a positive environment that encourages teamwork and engagement.
Report all employee issues to the General Manager.
Participate in creating a respectful, warm, and friendly work atmosphere that aligns with
company brand values.
Minimize interpersonal conflicts to foster a positive work environment and boost morale.
Accounting
Request change for the register in advance to prevent shortages.
Submit tips to leadership according to company policy.
Report any cash discrepancies to leadership.
Accurately record all time punches using the company's clock-in application.
Additional Expectations
Assist with setting up company events at the store level.
Complete tasks assigned by management as needed.
Cross-train and support inventory and budtender roles as required.
Maintain cleanliness during downtime to uphold a professional customer experience.
Qualifications:
Must be at least 21 years old and a resident of Michigan.
Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts.
Must have reliable transportation.
Must have cash handling experience. Strong customer service background is preferred.
Point of sale experience preferred.
Must be able to pass a background check.
Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
About Company
Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
Medical Office Receptionist
Front desk associate job in Brighton, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
Location: 2200 Genoa Business Park Dr. Suite 100 Brighton, MI 48114
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Front Desk
Front desk associate job in Jackson, MI
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Auto-ApplyFront Desk Receptionist (Battle Creek)
Front desk associate job in Battle Creek, MI
The Role : Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus!
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
At least 1 year of experience in current or most recent job
Bilingual - Spanish (preferred)
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyReceptionist/CSL
Front desk associate job in Flint, MI
Insight Health System is a physician-led organization focused on advancing excellence in healthcare and community well-being. Our expertise is in transforming distressed hospitals into stable, patient-centric care that is second to none. With a track record for innovation in healthcare, research and development, Insight Health System provides the communities we serve with world-class healthcare services at the forefront of medical technology. Our network currently includes a portfolio of entities encompassing six acute care hospitals (three of which are nonprofit), six surgery centers, 28 clinics, 580 physicians, 10 unions, and 4,200 employees. Collectively, Insight Health System hospitals provide nearly 100,000 patient days annually.
Position Title:
Receptionist / Clinical Support Liaison - IM2 Program
Position Summary:
The Receptionist / Clinical Support Liaison serves as the first point of contact for patients, providers, and visitors while also supporting the Insight IM2 Program. This hybrid role combines front-desk administrative functions with program outreach and clinical support duties under the supervision of a licensed pharmacist. This position ensures smooth day-to-day operations by managing patient-facing communications, scheduling, and reception duties, while also assisting with the growth and delivery of the IM2 Program. Candidates are expected to obtain a Pharmacy Technician license within one month of hire.
Benefits for our Full Time Team Members:
* Comprehensive health, dental, and vision insurance coverage
* Paid time off, including vacation, holidays, and sick leave
* 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
* Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
* Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Primary Responsibilities
* Reception & Administrative Support
* Greet and assist patients, visitors, and providers in a professional, welcoming manner.
* Answer and direct incoming calls, emails, and inquiries to appropriate departments.
* Manage scheduling, including patient appointments, provider meetings, and program-related events.
* Maintain front desk operations, including mail distribution, visitor logs, and office supplies.
* Provide excellent customer service, ensuring patients and providers have a positive experience.
* Assist with administrative projects, document preparation, and filing.
Clinical Support Liaison - IM2 Program
* Support program marketing by visiting provider offices to increase awareness of the IM2 Program.
* Present program benefits to providers and clinic staff, including CDTM agreements and collaborative practice models.
* Share patient testimonials and program success stories to encourage enrollment.
* Collaborate with the Marketing Team to develop brochures, flyers, posters, and other outreach materials.
* Assist with patient calls for IM2 telehealth enrollment and logistics.
* Update pharmacy performance trackers and maintain program-related records.
* Support pharmacists by preparing patient education materials, retrieving drug information, and assisting in clinical documentation.
* Participate in department projects and initiatives as the program expands.
Education / Experience Requirements
* High school diploma or GED required; post-secondary coursework preferred.
* Pharmacy Technician license required within 1 month of hire.
* Certification as a Pharmacy Technician (per state requirements) must be obtained within mandated timelines.
* Prior experience in reception, medical office administration, or healthcare customer service preferred.
* Strong oral and written communication skills.
* Comfort with technology, scheduling systems, and Microsoft Office Suite.
* Ability to multitask, stay organized, and work professionally with providers, pharmacists, and patients.
Contacts
* Frequent contact with providers, nurses, pharmacists, staff, patients, and visitors.
* Serves as both a public-facing representative and a program liaison.
Physical Demands
* Prolonged periods of stationary desk work and computer use.
* Ability to move throughout the facility and lift up to 25 lbs occasionally.
* Requires attentiveness, strong organizational skills, and attention to accuracy.
Working Conditions
* May encounter exposure to very sick patients, sensitive medical situations, or occasional high-stress environments.
* Subject to occasional irregular hours, multitasking, and urgent requests.
* May participate in on-site visits to provider offices and clinics.
Insight is an equal opportunity employer that values workplace diversity. We are committed to creating an inclusive environment for all employees and patients!
Front Desk Receptionist
Front desk associate job in Caledonia, MI
Job Details Michigan ENT & Allergy - 6470 Cherry Meadow Drive SE - Caledonia , MI Full Time Instate multi-clinic travel Other Nonclinical StaffDescription
Join our team where Healthcare is reimagined!
We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
Greeting patients
Obtaining and documenting patient demographic information
Collecting copays and balances
Scheduling follow-up appointments
Qualifications:
High School Diploma or GED is required
Ability to thrive in a fast-paced environment
Excellent customer service and computer skills
Strong verbal and written communication skills
Friendly, personable demeanor
Detail oriented
Ability to multi-task
One year of patient-facing customer service is preferred but not required
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
Front Desk Coordinator
Front desk associate job in Brighton, MI
Job Details MI01 BRIGHTON - BRIGHTON, MI FT1 $18.00 - $21.00 HourlyDescription
Oral & Facial Surgeons of Michigan
************* 9880 E. Grand River Ave, Suite 150, Brighton, MI 48116
*********************** V6lHUgw8TuAVR5U
POSITION PURPOSE
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
Educational Background: Completion of high school or equivalent is required.
Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
Previous Experience/Education:
1 year experience in a dental/medical/oral surgery setting preferred. Willingness to learn, a winning attitude and team dynamics are a must!
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Receptionist - Cannabis Retail (Front Desk & GM Support)
Front desk associate job in Flint, MI
πΏ WHERE PASSION MEETS PROFESSION Are you friendly, organized, and passionate about creating great first impressions? We're looking for a Receptionist to join our growing team at DACUT Cannabis Retail! This role is perfect for someone who thrives in a customer-facing position, loves keeping operations running smoothly, and takes pride in providing exceptional service.
As a Receptionist, you'll be the heartbeat of our store - the first and last impression for every customer who walks through our doors. You'll ensure smooth check-ins, support management, assist with customer communication, and help maintain a compliant and welcoming retail environment.
π± Key Responsibilities
Front Desk Excellence: Greet every customer warmly, manage check-ins compliantly, and create a professional first impression.
Customer Support: Assist with loyalty programs, explain promotions, and provide accurate information about store policies.
Operational Support: Act as a key communication link between customers and management, reporting on store activity, feedback, and daily flow.
Market Awareness: Research competitor offerings, cross-check promotions, and share insights with management to keep DACUT ahead.
Website & Promotions: Help ensure the store's website and promotional materials are current and accurate.
Compliance First: Uphold all cannabis retail regulations and maintain precise documentation of customer interactions.
Team Assistance: Support administrative and operational tasks, including inventory coordination, scheduling support, and maintaining lobby organization.
πΌ Experience & Qualifications
Prior experience in hospitality, retail, customer service, or administration highly preferred.
Cannabis industry experience is a plus but not required - a willingness to learn is essential.
Excellent communication, organization, and multitasking skills.
Ability to handle sensitive information with professionalism and confidentiality.
Strong attention to detail and commitment to compliance.
Must be 21+ years old and able to pass any required background checks.
πΏ Knowledge & Skills
Familiarity with cannabis products, promotions, or compliance processes a plus.
Proficiency with computers, scheduling tools, and POS systems.
Ability to stay calm and professional under pressure in a fast-paced environment.
Friendly, approachable, and polished communication style.
π What We Offer
Health, dental, and vision insurance π₯
Employee discounts on products πΏ
Ongoing training and professional development opportunities π
A supportive, team-oriented culture that values your energy, positivity, and professionalism
π Who You Are
You're dependable, personable, and organized - someone who loves being at the center of the action. You take pride in helping customers feel welcome and confident, while supporting management behind the scenes to ensure smooth daily operations. You bring professionalism to every interaction and represent the DACUT brand with pride.
Job Type: Full-Time
Location: DACUT Cannabis Retail - Flint, MI
Starting Pay: $13.00-$14.00/hour
Schedule: 30-40 hours per week
π© READY TO JOIN THE MOVEMENT?
Be the welcoming face of DACUT Cannabis Retail - where passion meets professionalism. Apply today and grow with a team that's shaping the future of cannabis retail. πΏπΌ
Find more vacancies at *********************
Auto-ApplyFront Desk Coordinator - Full Time
Front desk associate job in Fenton, MI
Front Desk Medical Coordinator At RestorixHealth, our mission is simpleβ¦to restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
Every position at Restorixhealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY!
What We Offer:
Monday - Friday schedule, no weekends
RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
Medical, Dental and Vision Insurance
Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability
Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability
Voluntary Accident, Critical Illness and Hospital Indemnity Plans
Employee Assistance Program
Pet Care Discount Program
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
Continuous coaching & mentorship
What You'll Do:
Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH's EMR system
Book appointments appropriately based on time, staffing, equipment and supplies
Confirm all registration information with the patient and or responsible party
Verify specific insurance benefits and obtain preauthorization for wound care procedures
Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
Ensure patient satisfaction and provide professional patient and staff support
Qualifications:
High school diploma or equivalent
Experience in front desk role in a hospital outpatient or medical practice setting preferred
Intermediate Microsoft Office skills (Word, Excel, Outlook)
Exceptional customer service skills, able to promote a positive environment.
Ability to maintain confidentiality, per HIPPA regulations
At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities.
RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
Receptionist (Part-Time)
Front desk associate job in Jackson, MI
We are seeking a talented Receptionist for our Jackson office! In this part-time role, you will work approximately 20-25 hours per week based on time of year. How You'll Make an Impact at Rehmann: * Making a memorable first impression to callers and visitors to our office
* Receiving/sending mail and express packages
* Distributing mail to office associates
* Typing correspondence, reports and other documents as needed
* Copying and preparing reports and other documents for distribution to clients and associates
* Scanning and electronic filing of client documents and pdf files
* Providing clerical/administrative support for the office
* Coordinating client meetings, including scheduling & preparing conference rooms, ordering lunches, preparing materials, etc.
* Coordinating rental car reservations for office associates
* Acting as an office-wide resource to support all associates with client service
Your Desired Skills, Values & Experiences:
* 2+ years in a professional office setting
* Intermediate knowledge of Microsoft Word and Excel
* Proficient with computers and ability to grasp new software
* Ability to operate multi-line phone system and document production equipment such as copiers, fax machines, scanners, etc.
* Typing speed of 60 wpm or greater
* Ability to multi-task while providing outstanding customer service to external and internal clients
* Ability to display a professional office demeanor and business etiquette
* Willingness to tackle new challenges and projects
* Desire to find new opportunities to bring value to the role
* Strong written and verbal communication skills
When you join Rehmann, you become part of a firm dedicated to helping Empower Your Purpose, whatever it may be.
Rehmann is an Equal Opportunity Employer.
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