Post job

Front desk associate jobs in Mobile, AL - 73 jobs

All
Front Desk Associate
Front Desk Agent
Veterinary Receptionist
Front Office Agent
Receptionist
Front Desk Coordinator
  • Front Desk Agent

    A&R Group 4.3company rating

    Front desk associate job in Mobile, AL

    Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People? Love Being the Person Who Knows Everything? This Job's For You! Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day. If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk! What You'll Be Doing: Greet guests like family. Be the first impression and the go-to person during their stay. Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it! Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info. Coordinate with housekeeping and maintenance. Teamwork makes the dream work. Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember. Take payments and handle reservations. Accurately, efficiently, and with a smile. Why You'll Love Working Here: Fun team vibes. We laugh, we hustle, we celebrate wins. Flexible hours. Full-time or part-time-let's find what works for you. You're not just a number. We actually know your name, and we care about your success. Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder! Perks. Bonuses for great performance, discounts on stays, and more. You're a Perfect Fit If You: Are a people person with a positive attitude (bonus points for a great smile!) Can multitask like a pro, even during busy check-in times Are dependable, punctual, and ready to learn Have basic computer skills and can handle simple systems (we'll train you!) Are cool with working evenings, weekends, or holidays (we're 24/7!) Want a job where your effort and personality actually matter Open the Door to a Great Opportunity! If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started! We can't wait to welcome you to our team! A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process. Qualifications What You Bring to the Table (Qualifications) Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes You're organized, dependable, and manage your time like a pro People skills are your thing-you're a great communicator who genuinely enjoys helping others Quick on your feet and cool under pressure-you don't back down from a challenge You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen Guest satisfaction is your priority-you go above and beyond to make someone's day Accuracy, speed, and attention to detail? You've got them all Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion Professional, ethical, and always ready to do the right thing You take pride in great service and know how to leave a lasting impression Quick to learn, eager to grow, and not afraid of hard work You work just as well on your own as you do with a team-because you're all about making things happen What the Role Looks Like Day-to-Day (Working Conditions) You'll be active and on the move-using your whole body to lift, carry, organize, and restock Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead This is a physically engaging role that keeps you on your toes and moving with purpose You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations
    $25k-30k yearly est. 12d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Front Desk Associate

    Club4 Fitness

    Front desk associate job in Mobile, AL

    Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related activities including: 3. Answer phones in a friendly manner and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE purchasing system. 5. Assist with the new membership signing-up process. 6. Take prospective members on tours of the Club facility. 7. Update member account information, as needed. 8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. 9. Assist in maintaining the neatness and cleanliness of the Club. 10. Complete daily Club cleaning assignments. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.
    $18k-24k yearly est. 13d ago
  • Front Desk Agent

    Mobile La Quinta Inn 4.4company rating

    Front desk associate job in Mobile, AL

    A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. We are in search of qualified candidates who can excel at the following: ∙ Always maintain a professional appearance ∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed ∙ Address and resolve guest complaints in a timely manner ∙ Block incoming reservations based on guest requests and room availability ∙ Block arriving reservations of all groups ∙ Maintain cleanliness of the back office and front desk area ∙ Anticipate guest needs to have superior guest service ∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include: ∙ Competitive pay ∙ Paid vacation time ∙ Hotel discounts ∙ Employee Assistance Program ∙ Paid training ∙ Medical/Dental/Vision Insurance ∙ Supplemental Insurance Available ∙ Free Teladoc A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. View all jobs at this company
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Downtown Mobile Quality Inn

    Front desk associate job in Mobile, AL

    A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. We are in search of qualified candidates who can excel at the following: ∙ Always maintain a professional appearance ∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed ∙ Address and resolve guest complaints in a timely manner ∙ Block incoming reservations based on guest requests and room availability ∙ Block arriving reservations of all groups ∙ Maintain cleanliness of the back office and front desk area ∙ Anticipate guest needs to have superior guest service ∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include: ∙ Competitive pay ∙ Paid vacation time ∙ Hotel discounts ∙ Employee Assistance Program ∙ 401(k) - up to 4% company match ∙ Medical/Dental/Vision Insurance ∙ Supplemental Insurance Available ∙ Free Teladoc A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. View all jobs at this company
    $24k-29k yearly est. 60d+ ago
  • Part time Front desk agent

    Springhill Suites Mobile West

    Front desk associate job in Mobile, AL

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $24k-29k yearly est. 60d+ ago
  • Experienced Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Front desk associate job in Mobile, AL

    At Moffett Veterinary Hospital we provide a wide range of services for dogs and cats from preventive care, surgery including general surgery and some orthopedics, routine dental cleaning and dental radiographs, in-house labs, boarding, bathing, grooming and more! To learn more about us, click here! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience required * Confident in a fast-paced veterinary environment * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset Additional Information Pay Range: $14-$18/hr depending on experience We offer our staff: * Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Holiday Pay * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS3
    $14-18 hourly 9d ago
  • Experienced Veterinary Receptionist

    Moffett Road Veterinary Clinic

    Front desk associate job in Mobile, AL

    At Moffett Veterinary Hospital we provide a wide range of services for dogs and cats from preventive care, surgery including general surgery and some orthopedics, routine dental cleaning and dental radiographs, in-house labs, boarding, bathing, grooming and more! To learn more about us, click here! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Experienced Receptionist with a minimum of 1-year veterinary experience required Confident in a fast-paced veterinary environment Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset Additional Information Pay Range: $14-$18/hr depending on experience We offer our staff: Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Holiday Pay *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS3
    $14-18 hourly 7d ago
  • Front Desk Associate

    Brett/Robinson Openings

    Front desk associate job in Orange Beach, AL

    Minimum Skills and Abilities Required: Listens to and understands information and ideas presented through spoken words Adds, subtracts, multiplies, or divides quickly and correctly Speaks clearly so that it is understandable to a listener Reads and understands the information and ideas presented in written English Able to cope with stressful customer interactions Recognizes when something is wrong or likely to go wrong Demonstrates knowledge of principles for providing customer service and quality standards Recognize other's reactions and understand why they react the way they do Sees details of objects at a close range Uses abdominal, back and leg muscles to support the body continuously over 10 hours without fatiguing Able to lift 40 pounds occasionally High School Diploma or GED Essential Functions and Responsibilities: Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community Provides customer care to others Maintains strict key control Receives guests or owners at the front desk by check-in and check-out procedures Provides information to owners and guests regarding area points of interest, policies, and guest services via face to face, in writing, or over the telephone Enters, records, and maintains information regarding front desk activities Controls operations of cash drawer Observes and evaluates the outcomes of a problem situation to identify lessons learned or redirect efforts Enters reservations information and on-line booking Attends departmental meetings Performs all work with attention to detail, using standards of quality and professionalism Safely performs all work and reports safety hazards Performs other duties as assigned Working Conditions: Front desk employees must be able to work their assigned hours. General hours of operation are 7 am to 11 pm seven days per week. Weekend work is expected. Hours of operation are complex specific. The 11 pm to 7 am shift is hired specifically for that period. Uniforms are required for front desk staff and must be clean, pressed, and fit appropriately. They are available at Liberty Linen. To assist the employee, Brett/Robinson will deduct the uniform expenses from your weekly check until your account is paid. Conservative hairstyles, makeup, and jewelry are allowed. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
    $18k-24k yearly est. 60d+ ago
  • Receptionist - Mobile County

    Cardiology Associates 4.7company rating

    Front desk associate job in Mobile, AL

    Job DescriptionSalary: Receptionist -Mobile Seeking full-time experienced medical receptionist with medical referrals experience. Job duties include patient registration, scheduling patient appointments, check-in/out. Obtaining referrals and checking for active referrals. Applicants must have the ability to multi-task, possess good communication skills and work well in a fast-paced office. The position requires applicants to be available to work at any of our Mobile offices, located on the campus' of Mobile Infirmary, Springhill Medical Center, or USA Health Providence. The applicant must be able to provide their own transportation to assigned location or between locations as needed. Previous medical office or hospital experience is preferred. Excellent benefits, competitive salary and pleasant working environment Location:Mobile Benefits: Health and Dental Insurance Paid Time Off Paid Holidays Paid Sick Days 401k Plan 401k Match Life Insurance AD&D Insurance Flexible Spending Account Free Parking
    $21k-25k yearly est. 4d ago
  • Front Desk Agent

    Yedla

    Front desk associate job in Atmore, AL

    Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
    $24k-29k yearly est. 60d+ ago
  • Front Desk

    Guardiandentistry

    Front desk associate job in Foley, AL

    We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate $17.50-$20.00 with a monthly bonus. Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
    $17.5-20 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Orange Beach Fairfield Inn & Suites

    Front desk associate job in Orange Beach, AL

    The Guest Service Representative works at the front desk of the hotel and provides service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. Duties and Responsibilities: · Block incoming reservations based on guest requests and the availability of rooms to meet those requests. · Block arriving reservations of all groups if deemed necessary, pre-register the rooms in the property computer system, place keys in envelopes and note the room number on the envelopes. · Register all incoming guests, making sure that all pertinent information is obtained, registration card is completed, and the method of payment is established. · Accept and record credit card and photo ID information on guest accounts in the hotel computer system. · Assist as needed in other departments and areas including the Guest Breakfast, Housekeeping, Laundry, and property designated events. · Maintain the cleanliness of the back office and front desk area. · Anticipate guest needs, respond promptly, and acknowledge all guests in a timely and courteous fashion. · Maintain a positive attitude. · Address and resolve guest complaints in a timely manner to ensure guest satisfaction. · Document all guest requests and concerns and communicate information to the personnel responsible for proper handling in a timely manner. · Prepare a shift drop verifying the totals determined match the totals in the property management system. · Maintain the confidentiality and security of proprietary company information, correspondence, reports, and files. · Manage and document all Lost and Found items as directed by management's policies and procedures. · Perform other duties as assigned by management. · Follow and adhere to all standards and regulations set forth by your hotel and as directed by management. · Be a Brand Ambassador of A&R's Culture, Mission, and Values. Required Skills and Experience: · Previous hospitality experience preferred but not required. · Highly energetic and motivated individual · Ability to take initiative and work with little direction. · Excellent interpersonal communication skills with strong customer/client focus essential. · Strong critical thinking skills · Ability to work in a fast-paced, high-pressure environment. · Ability to shift and manage multiple priorities. · Result driven focus and ability to work through to completion in a timely manner. Other Skills Required: · Physical: Must be able to stand for periods of time; ability to lift to 25 lbs.; may require frequent bending, stooping, and kneeling · Mathematical: Must be able to use basic mathematical techniques including percentages and ratios View all jobs at this company
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    Hampton Inn Foley, Al

    Front desk associate job in Foley, AL

    Job DescriptionThe Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.Compensation: $14 per hour Responsibilities: Operate hotel switchboard, take calls and provide information and transfer calls Take reservations in person, via email, or over the phone, including group bookings. Provide guests with information about hotel amenities, dining, and travel directions. Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Qualifications: Proven customer service experience with a strong guest-focused mentality Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels. Physical ability to stand, walk, and lift up to 25 pounds as needed. Availability to work flexible schedules, including weekends and holidays. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
    $14 hourly 15d ago
  • Front Office Agent

    EOS 4.1company rating

    Front desk associate job in Orange Beach, AL

    Sun Outdoors Orange Beach is seeking a friendly, customer-focused Part-time Front Office Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional hospitality, assisting guests with check-ins and check-outs, handling reservations, and ensuring a smooth and welcoming experience for all visitors. This is a great opportunity to work in a fun, fast-paced resort environment while helping guests enjoy our accommodations and many amenities. Key Responsibilities: Greet and welcome guests warmly and provide excellent customer service. Process check-ins, check-outs, and reservations accurately and efficiently. Answer phone calls, respond to guest inquiries, and provide information about resort amenities and local attractions. Handle payments, process transactions, and maintain accurate records. Assist with resolving guest concerns or complaints professionally and efficiently. Sort through and send resort comments, suggestions, and complaints to the Resort Manager. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, et al. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Maintain petty cash fund. Maintain a clean and organized front desk and lobby area. Work collaboratively with other departments to ensure a seamless guest experience. Uphold resort policies and procedures to ensure a safe and enjoyable environment for all guests. Other duties as assigned. Qualifications & Requirements: High School Diploma or GED. Previous front desk, hospitality, or customer service experience preferred. Strong communication and interpersonal skills with a guest-first mindset. Intermediate to advanced computer proficiency, ability to use Microsoft 365. Ability to handle multiple tasks in a fast-paced environment. Must be detail-oriented, organized, and reliable. Maintain a professional appearance. Availability to work flexible shifts, including evenings, weekends, and holidays as needed. Why Join Us? Work in a vibrant, resort environment with a supportive team. Competitive pay and employee perks. Gain valuable experience in hospitality and guest services. Be part of a fun and engaging resort community. If you're passionate about providing excellent customer service and creating unforgettable guest experiences, we'd love to hear from you! This is a full-time year-round position working at Sun Outdoors located in Orange Beach, AL. Flexible scheduling required, including nights, weekends, and holidays. We offer medical, dental, vision coverages, and a 401(k) with company match, a generous paid time off plan, and discounted travel program benefits for team members, plus more! EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
    $27k-33k yearly est. 6d ago
  • Front Desk Associate

    Gulf Shores Hampton Inn

    Front desk associate job in Gulf Shores, AL

    Do you want to enjoy coming to work and being empowered in your job. If so, Hampton Inn in Gulf Shores is currently hiring front desk positions. The Front Desk Agent serves as our guests' first point of contact and manages all aspects of the guests accommodations. The responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' concerns in a timely and professional manner Work with our housekeeping and maintenance staff to ensure all rooms are clean, maintained and fully-furnished to accommodate guests' needs Confirm reservations and arrange personalized services for VIP customers and event attendees Maintain updated records of bookings and payments Skills Customer service Excellent communication and organizational skills 'Communication method(s) used: Phone This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Autonomous/Independent -- enjoys working with little direction High stress tolerance -- thrives in a high-pressure environment Job Type: Full Time Schedule: 8 hour shifts AM and PM availability (Typical Start Times are 7 AM and 3 PM) Weekend availability View all jobs at this company
    $18k-24k yearly est. 60d+ ago
  • Front Office Agent

    EOS Hospitality

    Front desk associate job in Orange Beach, AL

    Sun Outdoors Orange Beach is seeking a friendly, customer-focused full-time Front Office Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional hospitality, assisting guests with check-ins and check-outs, handling reservations, and ensuring a smooth and welcoming experience for all visitors. This is a great opportunity to work in a fun, fast-paced resort environment while helping guests enjoy our accommodations, waterpark, mini golf, and other amenities. Key Responsibilities: * Greet and welcome guests warmly and provide excellent customer service. * Process check-ins, check-outs, and reservations accurately and efficiently. * Answer phone calls, respond to guest inquiries, and provide information about resort amenities and local attractions. * Handle payments, process transactions, and maintain accurate records. * Assist with resolving guest concerns or complaints professionally and efficiently. * Sort through and send resort comments, suggestions, and complaints to the Resort Manager. * Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, et al. * Ensure office supplies are sufficiently stocked and prepare supply orders as needed. * Maintain petty cash fund. * Maintain a clean and organized front desk and lobby area. * Work collaboratively with other departments to ensure a seamless guest experience. * Uphold resort policies and procedures to ensure a safe and enjoyable environment for all guests. * Other duties as assigned. Qualifications & Requirements: * High School Diploma or GED. * Previous front desk, hospitality, or customer service experience preferred. * Strong communication and interpersonal skills with a guest-first mindset. * Intermediate to advanced computer proficiency, ability to use Microsoft 365. * Ability to handle multiple tasks in a fast-paced environment. * Must be detail-oriented, organized, and reliable. * Maintain a professional appearance. * Availability to work flexible shifts, including evenings, weekends, and holidays as needed. Why Join Us? * Work in a vibrant, resort environment with a supportive team. * Competitive pay and employee perks. * Gain valuable experience in hospitality and guest services. * Be part of a fun and engaging resort community. If you're passionate about providing excellent customer service and creating unforgettable guest experiences, we'd love to hear from you! This is a full-time year-round position working at Sun Outdoors located in Orange Beach, AL. Flexible scheduling required, including nights, weekends, and holidays. We offer medical, dental, vision coverages, and a 401(k) with company match, a generous paid time off plan, and discounted travel program benefits for team members, plus more! EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
    $24k-31k yearly est. 7d ago
  • Front Desk Agent

    Gulf Shores Red Roof Inn

    Front desk associate job in Gulf Shores, AL

    A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. We are looking for a candidate who has open availability and one with flexible hours. We are in search of qualified candidates who can excel at the following: ∙ Always maintain a professional appearance ∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed ∙ Address and resolve guest complaints in a timely manner ∙ Block incoming reservations based on guest requests and room availability ∙ Block arriving reservations of all groups ∙ Maintain cleanliness of the back office and front desk area ∙ Anticipate guest needs to have superior guest service ∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include: ∙ Competitive pay ∙ Paid vacation time ∙ Hotel discounts ∙ Employee Assistance Program ∙ 401(k) - up to 4% company match ∙ Medical/Dental/Vision Insurance ∙ Supplemental Insurance Available ∙ Free Teladoc A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. View all jobs at this company
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    Mobile Days Inn/Super 8 4.4company rating

    Front desk associate job in Mobile, AL

    A & R Hospitality Group is looking for a Guest Service Representative (GSR) who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 19 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The primary role of the Guest Service Representative is to work at the front desk of the hotel and provide service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR provides excellent customer service to all guests, make reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. We are in search of qualified candidates who can excel at the following: ∙ Always maintain a professional appearance ∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed ∙ Address and resolve guest complaints in a timely manner ∙ Block incoming reservations based on guest requests and room availability ∙ Block arriving reservations of all groups ∙ Maintain cleanliness of the back office and front desk area ∙ Anticipate guest needs in order to have superior guest service ∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include: ∙ Paid vacation time ∙ Hotel discounts ∙ Paid Holidays ∙ Continuous training ∙ Medical/Dental/Vision Insurance ∙ Supplemental Insurance Available ∙ Free Teledoc for eligible employees A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. View all jobs at this company
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Springhill Suites Mobile West

    Front desk associate job in Mobile, AL

    Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Registers guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Files room keys. Knows how to use front office equipment. Processes guest check-outs. Posts and files all charges to guest, master, and city ledger accounts. Follows procedures for issuing and closing safe deposit boxes. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Coordinates guestroom maintenance work with the engineering and maintenance division. Reports any unusual occurrences or request to the manager or assistant manager Knows all safety and emergency procedures. Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Perform any and all duties not specifically outlined above that are an inherent part of the position. Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner. Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace. Experience: Previous hotel-related experience desired. Physical: Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. View all jobs at this company
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    A&R Group 4.3company rating

    Front desk associate job in Gulf Shores, AL

    Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People? Love Being the Person Who Knows Everything? This Job's For You! Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day. If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk! What You'll Be Doing: Greet guests like family. Be the first impression and the go-to person during their stay. Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it! Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info. Coordinate with housekeeping and maintenance. Teamwork makes the dream work. Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember. Take payments and handle reservations. Accurately, efficiently, and with a smile. Why You'll Love Working Here: Fun team vibes. We laugh, we hustle, we celebrate wins. Flexible hours. Full-time or part-time-let's find what works for you. You're not just a number. We actually know your name, and we care about your success. Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder! Perks. Bonuses for great performance, discounts on stays, and more. You're a Perfect Fit If You: Are a people person with a positive attitude (bonus points for a great smile!) Can multitask like a pro, even during busy check-in times Are dependable, punctual, and ready to learn Have basic computer skills and can handle simple systems (we'll train you!) Are cool with working evenings, weekends, or holidays (we're 24/7!) Want a job where your effort and personality actually matter Open the Door to a Great Opportunity! If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started! We can't wait to welcome you to our team! A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process. Qualifications What You Bring to the Table (Qualifications) Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes You're organized, dependable, and manage your time like a pro People skills are your thing-you're a great communicator who genuinely enjoys helping others Quick on your feet and cool under pressure-you don't back down from a challenge You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen Guest satisfaction is your priority-you go above and beyond to make someone's day Accuracy, speed, and attention to detail? You've got them all Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion Professional, ethical, and always ready to do the right thing You take pride in great service and know how to leave a lasting impression Quick to learn, eager to grow, and not afraid of hard work You work just as well on your own as you do with a team-because you're all about making things happen What the Role Looks Like Day-to-Day (Working Conditions) You'll be active and on the move-using your whole body to lift, carry, organize, and restock Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead This is a physically engaging role that keeps you on your toes and moving with purpose You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations
    $24k-29k yearly est. 12d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Mobile, AL?

The average front desk associate in Mobile, AL earns between $16,000 and $28,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Mobile, AL

$21,000

What are the biggest employers of Front Desk Associates in Mobile, AL?

The biggest employers of Front Desk Associates in Mobile, AL are:
  1. Club4 Fitness
Job type you want
Full Time
Part Time
Internship
Temporary