Front desk associate jobs in Roseburg, OR - 347 jobs
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Hotel Front Desk Attendant
Woodspring Suites Medford
Front desk associate job in Medford, OR
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$17 - $19 hourly
Responsibilities:
Mitigate customer complaints as needed
Bookkeeping: keep accurate records of all hotel guest account information
Communicate with housekeeping to make sure guest rooms are ready
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
Well-versed in taking telephone calls and handling stressful situations
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Must have graduated high school, received a GED or equivalent
1 year of experience in the hospitality industry as a hotel frontdesk agent, hotel receptionist, or guest service specialist preferred
Working knowledge of Microsoft Office and reservation management systems
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$17-19 hourly 11d ago
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Front Desk Agent l Holiday Inn | Wilsonville, OR
PM New 2.8
Front desk associate job in Wilsonville, OR
· Balance rooms and room inventory daily.
· Post and balance charges and settlements in a timely and efficient manner.
· Maintain files and reset the systems for next day operations.
Summary of Essential Job Functions
Approach each guest interaction with the mindset of exceeding guest expectations.
Embrace the Holiday Inn culture personifying it in daily interactions with guests and Talent alike.
Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate.
Help create an energized environment as a participating member of Holiday Inn Talent.
Promote the Holiday guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment.
Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record forms of payment. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages and guest requests into the computer. Retrieve messages and communicate the content to the guest as appropriate. Issue luggage claims and store/retrieve luggage as requested. Issue mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate service recovery.
Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Do their part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Engineering for immediate attention.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Abilities Required
Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times. Communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout the front office and continuously perform essential job functions.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
· Must be able to stand and exert well-paced ability for up to 4-hours in length at a time.
· Ability to spend extended lengths of time viewing a computer screen.
· Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
· Must be able to lift up to 15-lbs. occasionally.
· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Work Habits:
· In order to maintain a positive guest and team member experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
· You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
$33k-39k yearly est. 39d ago
Greeter / Counter Desk Attendant
Lucky Strike Entertainment 4.3
Front desk associate job in Salem, OR
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they've been looking forward to.
A GREETER/ DESK ATTENDANT'S DAY-TO-DAY
Be friendly and inviting to our guests in person and over the phone
Manage the waitlist
Track availability and assign lanes, shoes & other equipment
Prepare for leagues
Ring sales at the counter and follow our cash control procedures
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials)
Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
HS Diploma or equivalent restaurant/hospitality experience (Optional)
Proven success in school/previous job experience
Excellent telephone etiquette
Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU'LL LOVE YOUR JOB)
Free Bowling!
$1 Arcade Play
20% off Events
50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.05 - $15.25.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
$15.1-15.3 hourly Auto-Apply 52d ago
Front Desk Agent
Sage Hospitality 3.9
Front desk associate job in Portland, OR
Why us?
The Nines, A Luxury Collection Hotel, Portland is seeking a FrontDesk Agent to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building, one of Portland's most beloved landmarks, the Nines honors the structure's storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.
Job Overview
The FrontDesk Agent responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the frontdesk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, `and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
The Nines offers perks that are comparable to progressive employers.
Medical, Vision, Dental and Retirement Benefits:
Paid sick time and eligibility to apply for Paid Leave Oregon
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Other Benefits:
All associates can enjoy our complimentary cafeteria
$50 TriMet monthly subsidy - Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
$32k-37k yearly est. Auto-Apply 56d ago
Hotel Front Desk Agent - Pt
Canopy By Hilton Portland Pearl District
Front desk associate job in Portland, OR
Job Description
We are searching for an enthusiastic, service-focused hotel frontdesk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Responsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Field customer complaints when necessary
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
Has experience answering telephone calls and troubleshooting stressful situations
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
High school graduate, GED recipient, or equivalent
1+ year of hotel industry experience or related job preferred
Working knowledge of Microsoft Office and reservation management systems
About Company
Find us in the Pearl District, surrounded by vibrant shopping and dining. Downtown Portland, Union Station, and cultural attractions like Powell's City of Books are within a six-minute walk.
$32k-39k yearly est. 3d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk associate job in Portland, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$32k-38k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
The Bard's Inn
Front desk associate job in Ashland, OR
Job DescriptionDescription:
Job Title: FrontDesk Agent
We are seeking a highly motivated and customer-oriented FrontDesk Agent to join our team.
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check guests in and out of the motel
- Answer phone calls and respond to emails in a timely and professional manner
- Provide information about the motel and local area to guests
- Ensure that all rooms are clean and well-maintained
- Check out and maintain equipment such as bikes, beach towels, etc.
- Handle guest complaints and resolve issues in a timely and professional manner
- Maintain a clean and organized frontdesk area
- Follow all safety and security procedures
Requirements:
- High school diploma or equivalent
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Basic computer skills
- Ability to work flexible hours, including weekends and holidays
If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity as a FrontDesk Agent.
Requirements:
$32k-39k yearly est. 8d ago
Front Desk Agent- FT- CRR
Grand Pacific Palisades Resort 3.7
Front desk associate job in Redmond, OR
/ Objective: Under the direction of the FrontDesk Supervisor and/or Manager, the FrontDesk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Check guests/owners in and out of the resort, answering any questions they may have.
* Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person.
* Answer a high volume of inbound calls from guests/owners.
* Communicate effectively with guests, owners, supervisors and associates.
* Resolve customer complaints and problems calmly and effectively.
* Obtain or confirm guest information, assign rooms, and activate and distribute keys.
* Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary.
* Occasionally deliver guest request items to and from rooms.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
$32k-38k yearly est. 25d ago
Front Desk Agent
Peregrine Hospitality
Front desk associate job in Beaverton, OR
Why work for the Hyatt House Beaverton?
If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience - the Hyatt House Beaverton is a fit for you! We offer a competitive pay rate and a very complete benefit package, health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program.
Work Hours
Will be required to work flexible scheduled shifts based on business needs.
Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions.
Job Requirements
Understand the mission, vision, and goals of the hotel.
Must be able to prioritize and work efficiently with limited supervision.
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs.
Must possess basic computer skills.
Strong attention to detail and the ability to handle multiple tasks simultaneously.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
Ability to handle cash and balance cash drawer required.
Strong team player, able to partner with management and other employees in a professional manner.
Job Responsibilities
Greet and welcome guests upon arrival.
Register guests into the computer, verifying reservation, address, and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout.
Maintain a house bank and make a deposit and accurate report of receipts daily.
Issue key to and control entrance of safety deposit boxes.
Post miscellaneous charges as requested.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the FrontDesk.
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow all appropriate policies and procedure while constantly striving to improve all standards of operations.
Follow safety and security procedures.
Adhere to attendance and reliability standards.
Additional guest services duties as assigned by management.
Follow all additional duties as assigned by management.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.
$32k-39k yearly est. 60d+ ago
Front Desk Receptionist Olson Pediatrics (Part-Time)
The Olson Pediatric Clinic LLC
Front desk associate job in Lake Oswego, OR
Job DescriptionFront Desk Receptionist Olson Pediatrics (Part-Time) Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our FrontDesk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service.
As a FrontDesk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team.
Key Responsibilities:
Greet patients professionally in person and over the phone
Check in patients, collect co-pays, update demographics and insurance information
Answer or refer patient questions appropriately and efficiently
Schedule and reschedule appointments to optimize provider availability and patient satisfaction
Notify nursing staff of patient arrivals
Support patients by answering questions and helping ease any anxieties
Retrieve and update patient records to ensure treatment information is available
Maintain office inventory and update supply order sheet as needed
Process incoming faxes
Prepare Bright Futures Questionnaires for upcoming Well Child Checks
Enter patient demographics, insurance, contact, and pharmacy information into the EMR system
Scan and organize patient documents
Assist with sorting and delivering staff mail
Maintain and tidy the patient waiting room
Copy forms and handouts for clinic staff
Perform other administrative tasks as assigned by the FrontDesk Supervisor
Compensation & Benefits:
Salary: $18.00 $22.00 per hour, DOE
Benefits: Health insurance, Paid Time Off (PTO), and 401(k)
Schedule:
Clinic hours are Monday - Friday, 8a-6p, Saturday-Sunday, 8a-12:30p
Schedule will be created by the FrontDesk Supervisor, with the opportunity to cover call-outs and planned time off.
If youre dependable, organized, and enjoy making a difference in a pediatric care setting, wed love to meet you!
$18-22 hourly 13d ago
Night Audit - Hotel Front Desk
Lightwell Hotel & Spa
Front desk associate job in Oregon
We are seeking a detail-oriented and reliable individual to join our team as a Night Audit FrontDesk Team. The primary responsibility of this role is to oversee the nightly operations of the hotel, including reconciling daily transactions, preparing reports, and ensuring guest satisfaction. The ideal candidate will have excellent communication skills, be proficient in basic accounting principles, and have a strong attention to detail. More importantly be able to work overnight, 11P - 7A. We are looking for both full and part-time coverage for this role. Key Responsibilities:
Provide excellent guest service to guests throughout the night
Oversee the hotel's transition from one day to the next
Conducting nightly audits of the hotel's financial transactions
Preparing and distributing daily reports to management
Ensuring accuracy of guest accounts and resolving any discrepancies
Assisting with guest check-ins and check-outs as needed
Responding to guest inquiries and resolving any issues that may arise during the night
Updating the status of rooms for both operational and security reasons
Incident Management and De-escalation-Proficiency with company incident management procedures and de-escalation techniques to manage and diffuse a high-stress situation.
Troubleshoot issues that occur with IT systems, the Internet, or Software. While a night auditor doesn't need IT experience, they may be required to have a technical aptitude to resolve concerns.
Qualifications:
Previous experience in a similar role preferred
Security experience, military experience, police experience, accounting experience, and/or previous hotel experience is a plus
Detail oriented and able to review reports for errors in process or mistake
Proficiency in Microsoft Excel and other accounting software
Excellent communication and customer service skills
Confident in dealing with potentially stressful situations and managing through to the end
Ability to work independently and prioritize tasks effectively
Able to work overnight shifts
Benefits:
Medical, Dental, and Vision
Employee Discounts
Paid Time Off
401k and Match
$34k-43k yearly est. 56d ago
Front Desk Receptionist
North Lake Physical Therapy
Front desk associate job in Lake Oswego, OR
North Lake Physical Therapy has several locations serving the Portland Metro area for more than 38 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed therapists develop treatment plans based on the individual's unique needs.
Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!
Job Description
We are seeking a professional FrontDesk Receptionist to join our team. This position would be floating to any one of our 11 clinics as needed for coverage for between 30-40 hours a week.
Reliable transportation is a must, as you could be covering one clinic on Monday and another on Friday. Please go to our website, Northlakept.com to check out where our clinics are located, and be willing to travel to any of them. When not covering vacations, you will be part of our billing office team in Lake Oswego. As the first point of contact for our organization, you will be responsible for creating a welcoming environment while efficiently managing frontdesk operations and providing administrative support.
Greet and direct visitors, employees, and clients in a professional manner
Answer and route incoming calls using multi-line phone system
Manage visitor log and issue visitor badges according to security protocols
Schedule and coordinate meetings and conference rooms
Process incoming and outgoing mail and packages
Maintain office supplies inventory and order supplies as needed
Provide general administrative support to various departments
Handle basic inquiries and direct complex queries to appropriate departments
Ensure lobby and reception area are tidy and professional at all times
Assist with special projects and administrative tasks as needed
Qualifications
High school diploma or equivalent required
1-2 years of reception or administrative experience preferred
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Proficiency in MS Office Suite (Word, Excel, Outlook)
Experience with scheduling software and phone systems
Professional appearance and demeanor
Customer service-oriented mindset
Ability to maintain confidentiality and exercise discretion
Detail-oriented with strong problem-solving skills
Additional Information
Compensation: $18.00 - $19.00 hourly rate
401k with matching
Employee Assistance Program (EAP)
Clinical mentorship
Employee discount plans
Full suite of benefits
$18-19 hourly 3d ago
Front Desk Receptionist
Omega Gymnastics
Front desk associate job in Beaverton, OR
Responsive recruiter Replies within 24 hours Benefits:
Uniform Top Provided
Simple IRA
Employee discounts
Opportunity for advancement
Training & development
OMEGA is a premier gymnastics academy in Beaverton, Oregon seeking a high-energy, detail-oriented professional for part-time reception and general office responsibilities.
Qualified Applicants Possess: • Basic computer skills.• Ability to use a basic multi-line phone.• Basic math skills.• Basic typing skills.• Customer Service skills.• Punctual, detail-oriented, efficient, and exhibit excellent work habits.• Ability to perform multiple tasks and priorities concurrently with a positive attitude and approach. • Ability to act and dress professionally in the work environment. • Availability to work evenings and weekends. • High School Diploma (or equivalent hours). • Capable of lifting 30 pounds.• Skill at walking on uneven surfaces.
Essential Job Duties Include but are not limited to: • Retrieving main office messages and forwarding them to appropriate personnel.• Answer incoming telephone calls with a friendly and professional voice.• Answer questions about classes and provide callers with address, directions, and basic gym information.• Interact positively with customers and co-workers in a positive, respectful, and professional manner.• Welcome on-site visitors, determine the nature of business, and provide class information, student forms, and schedule trial classes.• Take payments for customer accounts and classes.• Keep lobby, restrooms, and pro-shop tidy and welcoming. Compensation: $15.95 - $20.00 per hour
Oregon Metropolitan Elite Gymnastics Academy known as OMEGA Gymnastics was founded in 2008 and is located in Beaverton, Oregon. OMEGA Gymnastics has gymnastics classes for students ages 18 month to adult in Recreational children's gymnastics, Competitive Gymnastics, Preschool, Camps, and Adult Classes.
$16-20 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
St. Charles Health System 4.6
Front desk associate job in Bend, OR
Pay range: $20.22 - $24.66 per hour, based on experience. This position comes with a benefits package that includes medical, dental, vision, a 403(b) retirement plan, and Earned Time Off (ETO). ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Receptionist
REPORTS TO POSITION: Manager of Administrative Operations
DEPARTMENT: Administration
DATE LAST REVIEWED: December 4, 2025
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Front Office Receptionist will be responsible for the overall front office administrative functions within assigned department(s).
POSITION OVERVIEW: The Receptionist at St. Charles Health System serves as the first point of contact for visitors, providing administrative support and exceptional customer service to all St. Charles Health System caregivers, providers, and visitors in person and via telephone. This role ensures smooth day-to-day operations of the frontdesk and assists with various office tasks to maintain an organized and welcoming environment for the Administrative Office Suite.
This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Provides reception support by greeting, assisting, answering questions, and directing visitors when they enter the Administrative Suite utilizing appropriate customer service skills.
Processes incoming mail for the Administrative Office Suite and distributes appropriately.
Assists with administrative tasks such as data entry, filing, document preparation, drafts reports, letters, minutes, and other materials.
Schedule and confirm appointments, meetings, and conference room bookings.
Provides technical, audio visual, desktop publishing (Outlook, Excel, Word, Publisher, Visio, and Power Point) expertise in program applications and technologies for caregivers.
Provides support to achieve and maintain compliance with all local, state, and national health care guidelines, rules, and regulations (Joint Commission, Medicare/CMS, Health Division, ISO, etc.).
Coordinates office supplies inventory and ordering. Responsible for stocking supplies, managing office equipment, coordinating service and maintenance, as necessary.
Role models, leads, and influences the organizational design and effectiveness of the "One St. Charles" operational model to promote interdisciplinary collaboration and shared accountability while continually improving the experience of patients, physicians, providers, and caregivers.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: High school or GED.
Preferred: Bachelor's degree.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: N/A
Preferred: N/A
EXPERIENCE:
Required: Minimum two (2) years' administrative or office experience.
Preferred: Three (3) years' experience in a Receptionist/Administrative Assistant level role, including proficiency at handling multiple tasks. Previous hospital or healthcare experience. Knowledge of medical terminology.
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
General:
Must have excellent oral and written communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Must have strong teamwork and collaborative skills.
Must be able to efficiently handle telephone calls and meeting & resource coordination.
Must have excellent organizational skills and attention to detail.
Must have intermediate to advanced proficiency in Microsoft applications, database management, and document preparation. Must be able to learn various new computer programs in a timely manner as required.
Must be personable, professional, and maintain a positive attitude.
Must be able to work in a fast-paced environment with frequent interruptions while maintaining the highest level of confidentiality.
Must be able to multi-task and work independently with little or no supervision and make sound decisions.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
20
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
RECEPTIONIST
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
9:00 am - 2:00 pm
$20.2-24.7 hourly Auto-Apply 31d ago
Front Desk
Physiq Fitness
Front desk associate job in Salem, OR
Job DescriptionSalary: $15.05
Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to work in the fitness industry? Than this is your gateway in! With opportunities in growth, leadership, and even Personal Training, this position is excellent as a starting block for the gym experience! The frontdesk is the lifeblood of any company as they are always the first and last thing someone sees when coming to the gym. Their task is to create an environment that is comfortable and stimulating for the members to come in and enjoy their workout while also building lasting relationships with members by talking to them when they come in, when they buy something, or just on the floor.
Physiq Fitness has created a culture built around member engagement and overall gym experience. We strive to make everyone comfortable because the gym is a place for everyone to come together to build a healthier version of themselves! As a FrontDesk worker your tasks will consist of:
- Welcoming members as they come in
- Handling customer service needs
- Creating a clean and friendly gym environment
- Making smoothies for members upon request
- Operating a POS system
- Answering the phone in a professional manner
- Understanding the different membership options and how to advertise them
- Basic understanding of the gym layout
- Basic understanding of classes and amenities offered
- Cleaning the equipment to the company standard
This position does offer a commission based reward system, as well as competitions among the desk that will have different rewards including gift cards, redeemable coupons from management, and more! We are looking for motivated and fun individuals who love the thrill of a fast paced environment, but can also work just as well when things slow down. If this all sounds interesting to you, then you might be just what we are looking for!
$15.1 hourly 19d ago
Hotel Front Desk Receptionist
La Quinta Inn & Suites Newport
Front desk associate job in Newport, OR
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$16.75 - $17.25 hourly
Responsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Mitigate customer complaints as needed
Bookkeeping: keep accurate records of all hotel guest account information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
High school diploma, GED, or equivalent
At least one year of hospitality industry experience as a hotel frontdesk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
About Company
If you are looking for a Family and not just a job, then we are the place for you.
We offer bonuses, a variety of benefits, and much more!!
$16.8-17.3 hourly 4d ago
Hotel Front Desk Agent
Umpqueven Feathers Companies
Front desk associate job in Canyonville, OR
Full-time Description
Join the Seven Feathers family!
About Seven Feathers Casino Resort:
Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It's a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It's a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.
Why Work at Seven Feathers:
At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including:
Comprehensive medical, dental, vision, and Rx coverage.
Paid Time Off
Employer-paid life and disability plans
401k with up to 3.5% employer match
Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to:
Upholds the resorts commitment to exceptional guest service.
Is familiar with and can perform all the duties and responsibilities of the reservation agent.
Completes guest transactions by processing payments in cash or credit card.
Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments.
Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority.
Registers guests, assigns rooms and keys. Accommodates special requests whenever possible.
Begins each shift by signing in, reading and initials the logbook, posted memos, meeting minutes, ect. Assists the Front Office Lead Receptionist in printing and reading of necessary reports.
Understands and is familiar with room status, availability, room rates, locations, room types, and package elements.
Is familiar with the Players Club and encourages all guests to utilize this service.
Coordinates room status updates with housekeeping by notifying of all late checkouts, room moves, early check ins, stayovers, special requests, ect.
Is familiar with and follows proper procedure for noise/disturbance complaints inform Front Office Lead orFront Office Supervisor of all complaints.
Knows how to use front office equipment.
Obtains hotel bank and keeps it balanced.
Posts appropriate charges and credits to guests account.
Uses proper verbal etiquette, is friendly, uses name recognition, and makes eye contact with all guests.
Follows security procedures when issuing guest room keys.
Knows and adheres to all cash handling and credit card policies and procedures.
Follows proper procedure for issuing and closing guest's safety deposit boxes.
Use proper mail, package, and message handling procedures.
Maintains clear and concise communication with Front Office Lead Receptionist and /orFront Office Supervisor/Manager throughout each shift.
Attends and positively contributes to all scheduled meetings and training sessions.
Encourages and demonstrates positive morale characteristics.
Maintains a neat and clean appearance of the frontdesk and other work areas at all times.
Knows and follows the Internal Controls set in place by the Cow Creek Gaming and Regulatory Commission.
Captures and accurately enrolls new members into the Players Club. Accurately updates Player information.
Adheres to all department and resort policies outlined in the employee handbook.
Performs and assists with other duties and responsibilities set forth by the Front Office Supervisor, Hotel Manager, and Hotel Director.
Provides constructive input to foster process improvement within the department.
Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis
Requirements
High School Diploma or GED Certificate required.
1 year of experience working in a customer service environment required.
Experience with Micros, Patron, and Opera preferred.
Clerical/administrative experience required.
Excellent organizational, verbal, interpersonal, and customer relations skills.
Basic computer skills in Microsoft Word, Excel and Outlook.
Ability to handle multiple priorities and tasks at once.
Able to follow verbal as well as written instructions.
18 years of age or older.
Must be able to obtain a Class I Gaming License.
Must be able to obtain a Food Handlers Card.
$32k-39k yearly est. 60d+ ago
Hotel Front Desk Agent
Feather Flag Nation 3.8
Front desk associate job in Canyonville, OR
Join the Seven Feathers family!
About Seven Feathers Casino Resort:
Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It's a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It's a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.
Why Work at Seven Feathers:
At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including:
Comprehensive medical, dental, vision, and Rx coverage.
Paid Time Off
Employer-paid life and disability plans
401k with up to 3.5% employer match
Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to:
Upholds the resorts commitment to exceptional guest service.
Is familiar with and can perform all the duties and responsibilities of the reservation agent.
Completes guest transactions by processing payments in cash or credit card.
Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments.
Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority.
Registers guests, assigns rooms and keys. Accommodates special requests whenever possible.
Begins each shift by signing in, reading and initials the logbook, posted memos, meeting minutes, ect. Assists the Front Office Lead Receptionist in printing and reading of necessary reports.
Understands and is familiar with room status, availability, room rates, locations, room types, and package elements.
Is familiar with the Players Club and encourages all guests to utilize this service.
Coordinates room status updates with housekeeping by notifying of all late checkouts, room moves, early check ins, stayovers, special requests, ect.
Is familiar with and follows proper procedure for noise/disturbance complaints inform Front Office Lead orFront Office Supervisor of all complaints.
Knows how to use front office equipment.
Obtains hotel bank and keeps it balanced.
Posts appropriate charges and credits to guests account.
Uses proper verbal etiquette, is friendly, uses name recognition, and makes eye contact with all guests.
Follows security procedures when issuing guest room keys.
Knows and adheres to all cash handling and credit card policies and procedures.
Follows proper procedure for issuing and closing guest's safety deposit boxes.
Use proper mail, package, and message handling procedures.
Maintains clear and concise communication with Front Office Lead Receptionist and /orFront Office Supervisor/Manager throughout each shift.
Attends and positively contributes to all scheduled meetings and training sessions.
Encourages and demonstrates positive morale characteristics.
Maintains a neat and clean appearance of the frontdesk and other work areas at all times.
Knows and follows the Internal Controls set in place by the Cow Creek Gaming and Regulatory Commission.
Captures and accurately enrolls new members into the Players Club. Accurately updates Player information.
Adheres to all department and resort policies outlined in the employee handbook.
Performs and assists with other duties and responsibilities set forth by the Front Office Supervisor, Hotel Manager, and Hotel Director.
Provides constructive input to foster process improvement within the department.
Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis
Requirements
High School Diploma or GED Certificate required.
1 year of experience working in a customer service environment required.
Experience with Micros, Patron, and Opera preferred.
Clerical/administrative experience required.
Excellent organizational, verbal, interpersonal, and customer relations skills.
Basic computer skills in Microsoft Word, Excel and Outlook.
Ability to handle multiple priorities and tasks at once.
Able to follow verbal as well as written instructions.
18 years of age or older.
Must be able to obtain a Class I Gaming License.
Must be able to obtain a Food Handlers Card.
At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.
We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you.
What We Offer:
Competitive pay and performance-based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties-because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities
Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together!
The FrontDesk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter.
ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture.
Guest Services (80%):
Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences
Complete the registration process, confirming pertinent information in accordance to established guidelines.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events
Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
Maintain confidentiality of all guests and hotel information
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation
Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner
Resolve guest issues using Oxford Guest Recovery method
Resolve discrepancies on the room status report with Housekeeping
Promptly answer the telephone using positive and clear communication. Input messages into the computer
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Be knowledgeable about and able to respond to emergency situations
Report any maintenance repairs needed immediately to their supervisor or property management team
Administration (10%):
Generate and print daily and weekly reports
Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances.
Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits.
Complete daily activity log with pertinent shift information
Complete guest incident reports and relay guest incidents to supervisor and property management team
Access and accurately input information using a computer system and provided software
Other (10%):
May be required to drive the hotel shuttle or vehicle's
This position may be trained for Night Audit coverage
Adhere to attendance policies and maintain regular availability for scheduled shifts
Other hotel related duties as assigned
Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.
CORE SKILLS AND VALUES:
Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure
Company Character - Supports company vision and values
Customer Focus - Builds positive and fruitful customer relationships
Detail Orientation - Is accurate and methodical with details and/or numbers
Ethics Integrity Values - Ably builds trust and is widely trusted
Interpersonal Communication - Relates well with people verbally and in written form
Stress Management - Functions well under stress
Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive
PREFERRED EDUCATION & EXPERIENCE:
Education: High School Diploma or GED preferred.
Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided.
Familiarity with basic computer applications such as Microsoft Office is advantageous.
Any previous experience in a frontdesk, reception, or related role is a plus but not mandatory.
JOB REQUIREMENTS
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Regular and reliable attendance
PHYSICAL REQUIREMENTS
Must be able to stand on feet throughout the day;
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs
Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
All offers are contingent on pre-employment screening.
$25k-30k yearly est. Auto-Apply 26d ago
Nighttime Front Desk Agent
Ocean Suites Motel
Front desk associate job in Brookings, OR
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Signing bonus
Tuition assistance
Must be 18 or older to apply.
Your
current resume must accompany your application.
Were looking for a Part-Time FrontDeskAssociate with a warm, upbeat personality who genuinely enjoys meeting people. Our family-owned motel, located just a block from Sporthaven Beach, prides itself on exceptional service.
ENVIRONMENT:
We offer a supportive, close-knit team where your contributions are valued.
WORK SCHEDULE
Monday through Friday 4 p.m. to 10 p.m. from March 1 to October 31
Monday through Friday 4 p.m. to 9 p.m. November 1 to February 28
During your training period, your schedule will be Noon to 6 p.m.
PAY
$16.25 per hour to start
$500 signing bonus after 6 consecutive months of employment plus a wage increase
Key Responsibilities:
Welcome and assist guests with check-ins, check-outs and reservations.
Manage online and phone bookings with accuracy.
Provide information about our motel, local attractions, and services.
Handle guest inquiries and resolve issues calmly and professionally.
Perform nightly accounting tasks with precision.
What Were Looking For:
Typing Skills: Minimum of 40 words per minute.
Communication: Strong grasp of English writing conventions
Math Proficiency: Ability to accurately complete nightly accounting tasks.
Adaptability: Willingness to occasionally work extra or alternate shifts, including weekends.
Independence: Capable of working autonomously and making sound decisions.
Experience: Preferred but not required; were happy to train the right candidate with the ideal personality and aptitude.
If youre someone who thrives in a friendly environment and takes pride in delivering top-notch service, wed love to hear from you. Apply in person or send us an email detailing why youd be a great fit for our team.
How much does a front desk associate earn in Roseburg, OR?
The average front desk associate in Roseburg, OR earns between $20,000 and $37,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Roseburg, OR