Receptionist PT Hawthorne CT
Front desk associate job in Washington
If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring our employees have the most fulfilling and productive opportunities possible.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Our hospitality-based care services and superstar employees (like you!) inspire new and creative ways of doing business and serving our residents and their families. Our employees are the heart of Leisure Care communities, working to make our communities feel just like home. Our teams work together to bring premier dining, personalized fitness, and engaging activities to older adults while also making a profound difference in the lives of our residents and their families.
With the best benefits in the biz, you can build your dream job while knowing your work matters - and have a lot of fun doing it! But don't just take our word for it. Our teams agree! We're a certified Great Place to Work and ranked among Fortune's Best Workplaces in Aging Services!
We are now seeking a Receptionist to join our team!
This position is responsible for the front desk duties in addition to carrying out general administrative tasks. Presents a friendly and professional atmosphere for all visitors to the community.
Greets all visitors to the community.
Answers and directs phone calls.
Maintains resident emergency data summaries, phone logs, emergency procedures manual, resident sign-in/sign-out logs, guest sign-in books and other documentation.
General typing and filing.
Monitors electronic resident call box.
Maintains cleanliness of front desk and main entrance.
Monitors office supplies.
Successful candidates will have 1 years of prior front desk receptionist / customer service experience. Exceptional communication, organizational and multi-tasking skills are essential as well as proficiency in Microsoft Office.
Our full-time benefits package is one of the best in the business. We offer it all:
Medical, Dental and Vision
Early Wage Access (access to earned wages when needed!)
401(k)
10 Days Vacation & 1 Hour Sick Leave accrued for every 30 hours worked
Bereavement & Jury Duty Leave
6 Holidays
2 Float Holidays
Flexible Spending Accounts (Health and Dependent Care)
Meal Discounts
Tuition Assistance
Short Term Disability
Term Life Insurance
Term AD&D
Critical Illness
Hospital Indemnity
Apply today!
Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. xevrcyc
JB.0.00.LN
Front Desk Agent FT
Front desk associate job in Bellevue, WA
Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle's Eastside, the Bellevue Club is a gathering place for the Northwest's most celebrated and visionary citizens. Dedicated to the well-being of its members, the property merges 250,000 square feet of world-class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66-room boutique hotel, and a full-service spa with cutting-edge wellness offerings.
At The Bellevue Club Hotel, our Front Desk Team goes beyond just assisting our guests and Members during arrival and departure. Instead, we want to exceed expectations and provide a level of service that aligns with the luxury service our guests are accustomed to. As one of the first points of contact at The Bellevue Club Hotel, a warm welcome and an ability to put guests' mind at ease is crucial. Often being one of the last Team Members that a guest encounters, you will also need to make their final interaction on property memorable.
We Offer:
Pay range: $24-$24 per hour
FREE Medical, Dental, Vision benefits after 60 days
401(k) plan with a generous employer match
Free access to Club facilities and amenities
Complementary group fitness classes
Discounts at Club restaurants, Spa services and products
Opportunities for advancement in other roles within the Bellevue Club
Employee Recognition
Training and Development
A luxurious, recently remodeled hotel and cutting-edge fitness facility
A unique, thriving, fun and busy environment.
Free parking and other great perks!
As a Front Desk Agent, you will:
Check guests in and out of the Bellevue Club Hotel using Opera Property Management System.
Process credit card information, cash and direct billing payments as required.
Answer the Bellevue Club Hotel front office and reservation telephones. Provide information to prospective guests regarding room rates, room availability, corporate accounts, and services offered by the Bellevue Club Hotel.
Create and modify room reservations using Opera PMS. Input and/or update reservation information in the computer and properly code all reservations.
Process room reservation requests via phone, email and walk-in traffic.
Receive and action guest room inquiries via property computer system, including messaging of guests to gauge their satisfaction level throughout stay.
Coordinate with Housekeeping and Guest Services staff to accommodate guest requests.
Use guest history to record guest membership numbers and ensure that all input information is correct. Update data on repeat guests.
Constant evolving knowledge of all hotel room types, features of rooms, Bellevue Club facilities and the Bellevue/Eastside area.
Maintain and update information regarding Hotel facilities, hours of operation, key personnel, special activities and functions in the Hotel and Club. Utilize this information to answer guest and member questions about the Bellevue Club and Hotel.
Answer inquiries from Hotel guests, Club members, other hotel properties, travel agents, and general public pertaining to Hotel policies and services.
Effectively and consistently follow standards of operation and service as established by the Bellevue Club management.
Prior hotel experience is preferred, but not required. A passion for exceeding guest expectations, a desire to provide excellence in guest service and an acute attention to detail is a must. We want Team Members with a positive attitude, instinctually come from a place of “yes we can” and looking for a fun culture to grow their hospitality careers. Candidates must have full availability, including weekends, evenings, and holidays.
How to Apply:
If you are looking for a fun, professional yet casual atmosphere and a great work environment, apply today!
*This organization Participates in E-Verify/Esta Organizacion Participa en E-Verify.
*Bellevue Club | Hotel is an Equal Opportunity Employer.
Clerk With Freight And Self-Wash Responsibilities at Firehouse Pet Shop
Front desk associate job in Wenatchee, WA
Job Description
We are hiring for a Clerk position, with areas of focus including our Self-Wash Spa and our Freight Team. Occasional shifts may include other areas of the shop.
FIREHOUSE PET SHOP - WENATCHEE
Named one of the Top Ten Coolest Pet Stores in America, Firehouse Pet Shop is looking for qualified candidates to Join Our Team!
■ Please read the entire post before applying.
■ We love hiring our customers! But in case you haven't discovered our shop till now, please come on down and visit before applying.
Position Details:
Part Time (At least 20 hours per week)
Shifts are a minimum of 5 hours with a maximum of: 8 hours per day. Shifts are scheduled Monday to Friday between the hours of 8am and 7:30pm, Saturday between 8am and 7:30pm, and Sunday between 8am and 5:30pm. Occasional early morning and late evening shifts.
Position Requirements:
A high school diploma or equivalent documentation of achievement.
Able to lift and carry up to 40 pounds on a regular basis.
Ability to use stairs several times while carrying up to 40 pounds.
Must be able to multi-task and perform at a high level during entire scheduled shift.
Must be able to extend amazing customer service and treat every customer like a guest and friend.
In addition to the above requirements, we are looking for someone who is...comfortable working with dogs and cats of all shapes, sizes, and strengths. Must be comfortable getting dirty, and ability to clean.
Must also have/be:
patient, reliable, punctual, trustworthy, able to work autonomously and in a cohesive team, have exceptional attention to detail.
Benefits
Generous Employee Discount
Simple IRA Enrollment with a Company Match (after 1 year of employment)
Supplemental Insurance through AFLAC available
Accrued Sick Pay
Mobile App Based Scheduling and Communication
Work with Dogs and Cats Daily
Steady, Reliable Paycheck Every Other Friday
In person and On The Job Training
Join a Team of Amazing Pet Lovers
Apply online or drop off a resume and speak to a manager in store
■ Interview process will begin 1/2/2025, and position will be filled upon discovering a match we are pleased with. Please don't delay in submitting your paperwork as the position could possibly be filled soon.
■ Please Note: Due to the number of applications received, only qualified candidates with complete resumes will be contacted for in person interviews. Thank you!
Firehouse Pet Shop
17 S Wenatchee Ave, Wenatchee Washington 98801
************
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Greeter / Counter Desk Attendant
Front desk associate job in Seattle, WA
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they've been looking forward to.
A GREETER/ DESK ATTENDANT'S DAY-TO-DAY
Be friendly and inviting to our guests in person and over the phone
Manage the waitlist
Track availability and assign lanes, shoes & other equipment
Prepare for leagues
Ring sales at the counter and follow our cash control procedures
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials)
Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
HS Diploma or equivalent restaurant/hospitality experience (Optional)
Proven success in school/previous job experience
Excellent telephone etiquette
Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU'LL LOVE YOUR JOB)
Free Bowling!
$1 Arcade Play
20% off Events
50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $20.76 to $22.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Auto-ApplyHotel Front Desk Attendant
Front desk associate job in Gig Harbor, WA
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.
We offer great benefits. We provide Health insurance and an option for group insurance, like dental, hospital, and indemnity. We have a generous 5% matching 401(k) vestment program. Quarterly project-based bonuses. Paid time off and 7 vacation days with time and a half. It's a great Company to work for and a great hotel to be a part of.
You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$19 hourly
Responsibilities:
Mitigate customer complaints as needed
Communicate with housekeeping to make sure guest rooms are ready
Bookkeeping: keep accurate records of all hotel guest account information
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications:
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Well-versed in taking telephone calls and handling stressful situations
High school diploma, GED, or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Exhibits working knowledge of Microsoft Office and reservation management systems
About Company
The Inn at Gig Harbor brings a cozy and relaxing ambiance and outstanding service, combined with the adventurous style of the Pacific Northwest. The Inn's premier location positions you just 10 minutes from waterfront dining, harbor activities, and the Gateway to the Olympic Peninsula.
We offer great benefits. We provide Health insurance and an option for group insurance, like dental, hospital, and indemnity. We have a generous 5% matching 401(k) vestment program. Quarterly project-based bonuses. Paid time off and 7 vacation days with time and a half. It's a great company to work for and a great hotel to be a part of.
Front Desk Agent - Fort Lewis
Front desk associate job in Fort Lewis, WA
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly pay range for this role is $16.66 to $26.17.
Dental Front Office - Wenatchee Dental
Front desk associate job in Wenatchee, WA
Wenatchee Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Practice Administrator. The hourly salary range for this position is $22-26 per hour depending on experience. Schedule is 4 days/week. 5 days/week as needed
What You'll Be Accountable For:
New patient and hygiene coordination
Maintain productive schedules and confirm appointments.
Gain financial commitment from patients and collect co-payments.
Obtain necessary insurance pre-authorizations. Post and and send insurance claims.
Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
Respond to patient billing, treatment, and benefit inquiries.
Other duties and responsibilities as assigned by the manager.
Requirements
High school diploma or general education degree (GED) or equivalent
1 year dental front office experience required, prior dental insurance coordination experience preferred
Excellent organizational skills
Excellent interpersonal communication skills
Patient advocate; empathetic, adaptable, and ethical
Ability to multitask effectively
Proficient in Microsoft Office
Prior experience with Dental software preferred
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice
.
Salary Description $22-$26
Dental Front Office - Wenatchee Dental
Front desk associate job in Wenatchee, WA
Full-time Description
Wenatchee Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Practice Administrator. The hourly salary range for this position is $22-26 per hour depending on experience. Schedule is 4 days/week. 5 days/week as needed
What You'll Be Accountable For:
New patient and hygiene coordination
Maintain productive schedules and confirm appointments.
Gain financial commitment from patients and collect co-payments.
Obtain necessary insurance pre-authorizations. Post and and send insurance claims.
Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
Respond to patient billing, treatment, and benefit inquiries.
Other duties and responsibilities as assigned by the manager.
Requirements
High school diploma or general education degree (GED) or equivalent
1 year dental front office experience required, prior dental insurance coordination experience preferred
Excellent organizational skills
Excellent interpersonal communication skills
Patient advocate; empathetic, adaptable, and ethical
Ability to multitask effectively
Proficient in Microsoft Office
Prior experience with Dental software preferred
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice
.
Salary Description $22-$26
Front Desk Agent - Holiday Inn Express - Fort Lewis
Front desk associate job in Lewisville, WA
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities,, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math's and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly pay range for this role is $16.66 to $26.17. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.
You can apply for this role through the link below (or through an internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Auto-ApplyFront Desk Agent - AM Shift
Front desk associate job in Seattle, WA
Hourly Compensation: $25.00
(This is a fixed hourly wage rate. No wage range exists).
Front Desk Agent - AM Shift
(Candidates applying for this position are also encouraged to apply for the Front Desk Agent - PM Shift)
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
OTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "
why
"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “
why
” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU!
Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
Ownership is also the management company - No red tape
The company values longevity - nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
4th largest hotel in Seattle
Stable operation - hotel has never been sold
Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
Cultivate and Maintain Guest Relations
Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible
Address guests' service needs and special requests in a professional, positive, and timely manner
Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed
Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue
Manage and secure bank
Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits
Receive and record wake-up call requests and deliver to appropriate department
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
QUALIFICATIONS
High school diploma or GED
1 year experience in the guest services, front desk, or related field
Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems
Proficient computer skills
Ability to de-escalate dynamic situations
Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment
OTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.
This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion.
For inquiries regarding this specific job posting, please e-mail us at *************************.
Front Desk Agent - PM Shift
Front desk associate job in Seattle, WA
Hourly Compensation: $25.00
(This is a fixed hourly wage rate. No wage range exists).
Front Desk Agent - PM Shift
(Candidates applying for this position are also encouraged to apply for the Front Desk Agent - AM Shift)
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91
st
day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
OTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "
why
"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “
why
” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU!
Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
Ownership is also the management company - No red tape
The company values longevity - nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
4
th
largest hotel in Seattle
Stable operation - hotel has never been sold
Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
Cultivate and Maintain Guest Relations
Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible
Address guests' service needs and special requests in a professional, positive, and timely manner
Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed
Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue
Manage and secure bank
Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits
Receive and record wake-up call requests and deliver to appropriate department
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
QUALIFICATIONS
High school diploma or GED
1 year experience in the guest services, front desk, or related field
Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems
Proficient computer skills
Ability to de-escalate dynamic situations
Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment
OTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.
This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion.
For inquiries regarding this specific job posting, please e-mail us at *************************.
Auto-ApplyFront Desk Agent
Front desk associate job in Oak Harbor, WA
Job Title: Front Desk Agent (Part-time-Full-time)
Job Overview
As a Front Desk Agent, you'll be the first point of contact for our guests, setting the tone for their stay. This role is ideal for individuals who are warm, professional, and thrive in a fast-paced hospitality environment.
Required Skills/Qualifications:
Education: High School Diploma
Experience: Hotel experience preferred in the areas of Front Desk, Night Auditor, Concierge, Front Desk Supervisor; willing to train to the right candidate
Flexibility: Ability to work weekends and holidays
Transportation: Reliable mode of transportation is essential
Resume Submission: Required for consideration
Responsibilities:
Proficiency with the PMS OPERA system, including:
Checking guests in and out
Handling reservations (phone and in-person)
Assigning rooms
Warmly and professionally welcome and communicate with guests to handle inquiries, complaints, and special requests
Coordinating with other departments regarding:
Room logistics
Guest needs and concerns
Sales inquiries
Actively promoting the hotel to increase bookings and build a loyal clientele
Maintaining thorough knowledge of the hotel layout, room types, and amenities
Adhering to workplace attire requirements as per company policy
Performing additional duties as assigned
Training & Growth Opportunities
We value your growth! Complimentary online and in-person training programs are available through IHG and Best Western Plus education platforms. Whether you're an experienced professional or eager to learn, we'll help you thrive and grow in your hospitality career.
Employee Benefits Full-Time Only
Comprehensive healthcare, dental & vision care plans
Paid time off (PTO) and sick leave for a healthy work-life balance
Exclusive employee discounts at IHG and/or Best Western Plus hotels worldwide
Why Join Us?
At Best Western Plus Oak Harbor Hotel & Conference Center or Candlewood Suites Oak Harbor, we pride ourselves on creating a welcoming and inclusive environment. Join a team that celebrates success, supports personal growth, and delivers unforgettable experiences for our guests.
Take the first step toward an exciting career in hospitality! Submit your resume today!
Front Desk Agent- Weekly Pay & Free Parking!
Front desk associate job in Seattle, WA
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are hiring for multiple locations and part-time shifts. The pay is $22.00 per hour.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, residents, and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential!
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, this position pays $22.00 per hour. Historically, this position has paid between $21.00 and $22.00 per hour across multiple locations and shifts.
Front Desk Agent
Front desk associate job in Seattle, WA
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFront Desk Agent
Front desk associate job in Vancouver, WA
Requirements:
Minimum high school diploma.
Available to work shifts between the hours of 2pm and 11pm.
Must be able to work weekends.
Strong customer service skills with outgoing personality.
Must wear the appropriate uniform as prescribed by Evergreen's policy.
Must maintain personal cleanliness.
General Responsibilities
Daily operations of front desk duties to include but not limited to:
Check in/out guest
Room assignments
Shift and contingency reports
Phone calls, transfers, etc.
Must have based keyboarding experience
Greet each guest and ensure that they are satisfied.
Assist in any area as requested by supervisor
Adhere to all polices and procedures
Ability to sit/stand for 8 hour shifts.
Ability to work independently
Optimum Attributes:
Pleasing personality and good communication skills.
Ability to exceed the expectations of guests.
Well-groomed and professional appearance.
Willing to work on weekends and holidays.
Strong work ethic and outgoing personality.
View all jobs at this company
Front Desk Agent
Front desk associate job in Spokane, WA
Property Description
The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting.
Overview
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $17.00 - USD $17.00 /Hr.
Auto-ApplyFront Desk Reception (Pet Care)
Front desk associate job in Woodinville, WA
Job DescriptionSalary: $19-21
We are seeking a Front Desk Receptionist to join our team! We are a large, fast paced dog and cat boarding/grooming facility north of Woodinville. We take pride in providing high quality personalized care for all animals at our facility.
Starting wage $19-$20 an hour DOE
You are responsible for making boarding reservations, grooming appointments, and checking in & out clients.
Responsibilities include:
Making boarding reservations
Scheduling grooming appointments
Checking in & out clients
Answer the phones
Cleaning lobby area
Document and label each pets belongings
Be professional and effective with communication
Walk the animal to its designated spot at our facility
Operate and enter in detailed information to our pet care system Atlantis
Manage Cash, Check, and Visa transactions
Interact and communicate closely with other staff to ensure client and pet needs, and concerns are understood and addressed
Obtain vaccination records
Qualifications:
Strong customer service experience is required (at least 1 year).
High school graduate or equivalent
Passion to care for animals
Ability to interact with animals in a caring manner
Ability to thrive in a fast paced environment
Great communication is required
Good physical condition; able to stand on feet for entire 6 hour shift and lift up to 50 lbs
Must be reliable and punctual
Proficient is computer skills
Experience in the animal field is a plus
Able to handle dogs 100+ lbs
Details about the job:
Previous facility experience is a plus!!
Starting wage $19-$20 an hour DOE
Full time
Must be able to work weekdays, weekends, and some Holiday shifts.
Benefits include medical, dental, 401k, and paid time off for full time employees
Bring your dog to work!
Estimated shifts needed:
Weekdays: 7am-2pm or 12pm-7pm
Weekends: Saturdays 7am-1pm or 12pm-7pm,
Sundays 9am - 4pm and 12pm - 7pm
We look forward to meeting you and hopefully welcoming you to our team. Please submit your resume below!
Dental Front Desk Receptionist Ellensburg
Front desk associate job in Ellensburg, WA
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
Are you a friendly, organized, and motivated professional looking for a great opportunity in the dental field? We are a PPO dental practice dedicated to providing exceptional patient care and a welcoming environment. If you thrive in a fast-paced office, excel at customer service, and enjoy working with a team, wed love to meet you!
Key Responsibilities:
Greet and check in patients with a welcoming attitude.
Answer phone calls, schedule appointments, and manage the office calendar.
Verify PPO insurance, process claims, and assist with patient billing.
Maintain accurate patient records in Dentrix Ascend software.
Coordinate patient flow and assist the clinical team.
Address patient questions and concerns professionally.
Support additional front office tasks as needed.
Qualifications:
2+ years of dental front office experience preferred.
Knowledge of PPO insurance verification & billing.
Experience with Dental Software Is a plus but not required
Strong communication, multitasking, and organizational skills.
Ability to work independently and as part of a team.
Willing to work Saturdays if needed.
Bilingual is a plus but not required.
What We Offer:
Pay: $18-$22/hour DOE (32 hours/week).
Medical allowances, vacation time, and holiday pay.
Supportive and collaborative work environment.
Apply Now! Submit your resume via CarrerPlug or email us at ************************. We look forward to meeting you!
Easy ApplyHotel Front Desk Night Audit (11PM - 7 AM )
Front desk associate job in Ellensburg, WA
Job DescriptionBenefits:
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Night Audit Front Desk Agent 2 DAYS - Sunday & Monday Nightto provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Coverage - Night Shift, Clover Place
Front desk associate job in Seattle, WA
Days Off: Tuesday, Wednesday Shift: Night (11:30pm - 8am) Shift Differential: $1.00 per hour Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Clover Place will be a new DESC housing site that will include 95 units of affordable housing in Seattle's Woodland neighborhood. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Front Desk Coverage role is for individuals with excellent customer service orientation. FD coverage assists with respectfully meeting and greeting internal and external providers and building staff in the coordination of services to residents including but not limited to: managing common spaces in the building, maintain safety and security by monitoring all general access areas and enforcing project rules, and supports the unit technician.
MAJOR DUTIES AND RESPONSIBILITIES:
* Participate in shift briefs and read logs before the start of each shift daily
* Providing milieu coverage support when needed
* Distribute client medication and serve food on shift
* Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems
* Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas in adherence to project rules and regulations
* Conduct regular outside perimeter walk-throughs and trash/debris pick up when on shift. Enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.
* Greet emergency responders
* Check in tenant visitors and ensure guests adhere to visitor policy and procedures.
* Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other relevant programming as necessary
* Write significant events involving residents and building operations activities in a daily log.
* Manage all building operations in the absence of other project and clinical staff as assigned
* Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems
* Assist with other property management functions as assigned
* Assist with medication distribution
* Initiate appropriate response to maintenance requests
* Write significant events involving residents and building operations activities in a daily log; read log daily
* Participate in staff meetings and all required staff trainings
* Assist with maintaining a hygienic living environment including but not limited to participating with in unit prep for pest inspections, and trash room clean up while on shift
* Assist with other property management functions as assigned
Requirements
MINIMUM QUALIFICATIONS:
* Basic understanding of homelessness and various characteristics of homeless adult population.
* Ability to communicate and work effectively with staff from various backgrounds.
* Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
* Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
* BA degree in social or behavioral science.
* Residential property management experience.
* Experience with the challenges of mental illness and substance use.
* Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.