Front desk coordinator jobs in Big Rapids, MI - 24 jobs
All
Front Desk Coordinator
Patient Service Representative
Receptionist
Patient Access Representative
Office Representative
Patient Liaison
Patient Coordinator
Patient Advocate
Front Office Assistant
Patient Financial Advocate
Firstsource 4.0
Front desk coordinator job in Greenville, MI
Hours: Monday -Friday 11AM to 7:30 PM
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$30k-36k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Receptionist: Mt. Pleasant, Michigan
Kinetico Incorporated 4.2
Front desk coordinator job in Mount Pleasant, MI
Kinetico is looking for a Receptionist to join our residential sales team at our new Northern Michigan retail location in Mt. Pleasant!
The Receptionist acts as the initial point of contact at our Corporate Dealer store, responsible for creating a positive and professional first impression of the customer experience. This role includes managing incoming calls, assisting walk-in clients, processing transactions, and ensuring timely and accurate updates to the CRM database.
Key Responsibilities:
Delivers exceptional customer service to walk in customers, addressing their needs, answering questions, and ensuring a positive customer experience.
Manages incoming calls efficiently, delivering accurate information, addressing customer concerns, and routing calls to the appropriate departments.
Processes transactions for in-store purchases, ensuring cash and card payments are handled accurately.
Maintains and updates customer records in the CRM database, verifying customer details, and accurately entering warranty information to ensure data integrity.
Actively promotes store products, services, and promotions while engaging customers with a focus on delivering high-quality customer service, both in-store and over the phone.
This list of responsibilities is not exhaustive. Other duties may be required to be undertaken which fall within the scope and general level of responsibility attached to the role.
What you will need to succeed:
Education & Qualifications:
High school diploma required; associate's in business preferred.
1-2 years related work experience in a customer-facing environment.
Proficiency in Spanish or other languages preferred.
Excellent interpersonal skills effectively communicating with customers.
Customer service experience.
Strong attention to detail.
Ability to use CRM systems, point of sale software and basic computer applications.
Good problem solving skills and ability to handle customers with patience and solution-oriented approach.
Competencies:
Customer service satisfaction
Accuracy of work and processes
Compensation:
Hourly, Non-Exempt
Travel:
None
Location:
Northern Michigan
Why Join Kinetico:
Medical, Dental, Vision and Prescription Drug Insurance Coverage
Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits
401(k) Contribution Matching Program
Employer Funded Defined Contribution Plan
Paid Vacation, Holidays and Community Service Volunteer Time-off Benefit
Wellness Program
Educational Assistance Reimbursement Program
Our Commitment and Difference:
Founded in 1970, Kinetico was started by two engineers who pioneered the development of non-electric, fully automatic water treatment systems. Evolving from the Tangent Company, a small consulting design firm, Kinetico soon became a global organization of independent dealers, international distributors representing nearly 100 countries. Through the dedication of its founders, employees and distribution network, Kinetico has experienced tremendous success. The company has grown from a two-man, creative undertaking into a strong and dynamic organization.
Innovative technology and a strong commitment to customer satisfaction have distinguished the company and positioned Kinetico as a leader in today's ever-changing water treatment industry manufacturing water softeners, along with a wide range of systems that improve water quality for general use, as well as those that provide high-quality drinking water for consumption. Kinetico products are Third Party certified to confirm quality and performance and complimented by the most comprehensive warranties in the industry.
Kinetico is part of the Axel Johnson Group of companies, a global organization and fifth generation company that continues to be successful in developing leading businesses.
Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.
$29k-34k yearly est. Auto-Apply 60d+ ago
Office Representative
Wright Agency-Farm Bureau Insurance 4.2
Front desk coordinator job in Saint Louis, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Property/Casualty insurance license (must obtain before start date).
$42k-50k yearly est. 8d ago
Receptionist
Evergreen Agency Talent
Front desk coordinator job in Comstock Park, MI
Responsive recruiter Replies within 24 hours Benefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
Anderson Insurance - Farm Bureau is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.
Currently licensed candidates preferred.
Compensation: $20.00 - $25.00 per hour
$20-25 hourly Auto-Apply 60d+ ago
Patient Services Representative
Balance Health
Front desk coordinator job in Rockford, MI
Description:
ABOUT US
For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.
POSITION SUMMARY
We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.
DUTIES AND RESPONSIBILITIES
Greet patients
Check in patients and assist with individual concerns, as they arise
Collect appropriate information including insurance overview, co-pay, deductible and open balances
Other tasks, as assigned
SCHEDULE:
Monday through Friday:
QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS
High school diploma or GED required
Minimum of 2 years in a healthcare position preferred
Good verbal and written communication skills
Basic knowledge of computers and office equipment
Patient-focused with the ability to work independently
Capability to adapt quickly and thrive in a fast-paced environment
BENEFITS:
Medical, Dental, and Vision Plans
HSA with Employer Contribution
FSA
Generous PTO Program
401k with a 3% Match
Employee Assistance Program
Life and AD&D Insurance
Short-Term and Long-Term Disability
PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS This is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
Specific vision abilities required by this job include close vision, distance vision and depth perception.
Must be able to lift/carry up to 25 lbs.
AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
Requirements:
SCHEDULE: Monday through Friday:
QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS
High school diploma or GED required
Minimum of 2 years in a healthcare position preferred - but willing to train the right individual!
Good verbal and written communication skills
Basic knowledge of computers and office equipment
Patient-focused with the ability to work independently
Capability to adapt quickly and thrive in a fast-paced environment
BENEFITS:
Medical, Dental, and Vision Plans
HSA with Employer Contribution
FSA
Generous PTO Program
401k with a 3% Match
Employee Assistance Program
Life and AD&D Insurance
Short-Term and Long-Term Disability
PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
Specific vision abilities required by this job include close vision, distance vision and depth perception.
Must be able to lift/carry up to 25 lbs.
AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make th
$29k-34k yearly est. 29d ago
Patient Services Representative Associate
Corewell Health
Front desk coordinator job in Rockford, MI
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.
Essential Functions
Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution.
Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required
High School Diploma or equivalent
1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience.
Preferred
Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department).
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - ICC Rockford - 8501 Meadow Creek - Rockford
Department Name
Patient Registration Rockford - Corporate
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
8
Hours of Work
6:15 a.m. - 6 p.m.
Days Worked
Variable
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$29k-34k yearly est. Auto-Apply 44d ago
Receptionist
Clare Opco LLC
Front desk coordinator job in Clare, MI
Job DescriptionReceptionist - Evenings/Weekends
Facility: MediLodge of Clare Shifts: Full Time or Part Time Availalbe- Evenings/Weekend
We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward.
Why MediLodge?
Michigan's Largest Provider of long-term care skilled nursing and short-term rehabilitation services.
Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association.
Key Benefit Package Options?
Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
Pet Insurance: Three options available
Education Assistance: Tuition reimbursement and student loan repayment options.
Retirement Savings with 401K.
HSA and FSA options
Unlimited Referral Bonuses.
Start a rewarding and stable career with MediLodge today!
Summary:
The Receptionist provides general office support and directs communications.Qualifications:Education:
High school diploma or equivalent
Experience:
2 years of experience in an office environment.
Job Functions:
Receives and routes a high volume of calls through the switchboard and supplies information to callers and relays messages.
Maintains the office supply inventory at an appropriate level and orders additional supplies as needed.
Assists with faxing and copying as needed.
Sorts, distributes, and manages all incoming and outgoing mail and shipments.
Special projects and overflow work as needed.
Assist with travel arrangements and hotel accommodations as requested.
Request postage as needed and maintains the updating process of postage machine.
Orders supplies for kitchen and bathrooms and maintains an orderly kitchen.
Meets and addresses visitors, ascertains nature of business, directs accordingly.
Assists office manager as requested.
Knowledge/Skills/Abilities:
Knowledge of general office practices and techniques.
Ability to communicate effectively with management, employees and visitors.
Skilled in the use of computers and the Microsoft Office suite of applications.
Ability to be accurate, concise and detail oriented.
Ability to maintain confidentiality of all information.
$25k-32k yearly est. 6d ago
Dental Front Office Assistant
Broadway Family Dentistry
Front desk coordinator job in Mount Pleasant, MI
Broadway Family Dentistry is seeking a reliable and detail-oriented Front Office Team Member to support daily administrative operations. This role is ideal for a college student or individual seeking part-time employment with the opportunity to pick up additional hours, including full-time coverage when needed. The front office team member plays a critical role in patient experience, scheduling efficiency, and financial coordination.
Key Responsibilities
Scheduling & Patient Communication
Schedule, reschedule, and manage patient appointments efficiently
Perform appointment confirmation and reminder calls/texts
Communicate clearly and professionally with patients regarding appointment needs
FrontDesk & Administrative Duties
Greet patients warmly and assist with check-in and check-out
Answer phones, route calls appropriately, and respond to inquiries
Maintain accurate patient records in the practice management system
Assist with general office tasks such as filing, scanning, and correspondence
Financial & Collections Support
Collect patient payments at time of service
Review balances and assist with basic collections follow-up
Explain treatment estimates, copays, and payment policies as needed
Team Support
Provide coverage for other front office staff during absences, vacations, or high-volume periods
Assist with other administrative or office duties as assigned
Qualifications
High school diploma required; college students encouraged to apply
Previous dental or medical office experience preferred but not required
Strong communication and customer service skills
Comfortable with phones, computers, and basic office software
Organized, dependable, and able to multitask in a fast-paced environment
Ability to maintain patient confidentiality and professionalism
Schedule & Employment Details
Part-time position with a flexible schedule
Opportunity for additional hours and full-time coverage when needed
Schedule can be adjusted around class commitments
Why Join Our Office
Supportive team environment
Hands-on experience in a professional healthcare setting
Flexible scheduling ideal for students
Opportunity to grow skills and increase hours over time
Skills:
General Practice
Billing
Claims/Appeals
Cross-trained (Front/Back Office)
Insurance
Scheduling
Treatment Planning
3Shape
Other
Compensation:
$15-$18/hour
$15-18 hourly 5d ago
CHP STANDARDIZED PATIENT TEMPORARY (PART-TIME)
Central Michigan University 3.9
Front desk coordinator job in Mount Pleasant, MI
Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
Position Information
Position Information
Posting Number S-3551 Position Number 99999 Type of Recruitment External Position Title CHP STANDARDIZED PATIENT TEMPORARY (PART-TIME) Position Summary
Standardized patient simulation involves the use of individuals trained to portray the roles of patients, family members or others to allow students the opportunity to develop, practice and enhance their interviewing skills, communication skills, physical exam/evaluations, and history taking techniques. Students participate in multiple standardized patient exercises throughout their healthcare education.
Using a creative and innovative approach, a Standardized Patient (SP) is a person carefully recruited and vigorously trained on assigned cases to take on the characteristics of a real patient thereby affording the student an opportunity to learn and to be evaluated on clinical skills in a simulated clinical environment.
The IPEP Center has an ongoing process of hiring and training a diverse and comprehensive group of Standardized Patients, encompassing all ages, races, ethnic groups, religions, genders, etc. They will be classified as a temporary employee and will not receive any additional benefits associated with the University.
Working as a Standardized Patient (SP) provides a unique opportunity to be involved in shaping the medical education of tomorrow's health professionals.
Required Qualifications
Ability to portray a person other than themselves effectively in a standardized way.
Ability to accept ongoing feedback from supervisor or trainer and incorporate that feedback into case simulation.
Demonstrated comfortability having physical examination maneuvers performed on themselves.
Reading and writing skills necessary to absorb and use detailed case training.
Excellent recall skills in order to comprehend and accurately record details of encounters.
Strong interpersonal skills, be comfortable with their own personal health so that it does not interfere with the patient being portrayed, and have basic computer skills.
No acting or medical experience is necessary.
Preferred Qualifications
Ability to act or portray as a patient according to directions.
Willing to be examined by students in a non-invasive way.
Good written and verbal communication skills.
Ability to use computers to watch videos, complete checklists, and type comments.
Must be reliable, punctual, and dependable.
Prior experience as a Standardized patient preferred but not required.
Comfortable working with a diverse student and faculty population.
Duties & Responsibilities
During an interaction with a student the SP may:
Present case history in response to questioning by the student.
Undergo a limited physical examination at the student's direction.
Assist students in developing their communication and clinical skills.
Assist students in working through difficult emotional situations in a safe environment.
Must be willing to wear a hospital gown while on camera and/or observed live through an observation window or video monitor. Potentially awkward and/or uncomfortable performance of physical examination maneuvers will be experienced by the SP when examinees perform the physical portion of the exam. Must be comfortable with a physical examination of SP's entire body by health professions students. Any physical health conditions contradicting the assigned case must be disclosed before signing up for an encounter. The physical demands of this position include standing, sitting, walking, bending, reaching and lifting.
Supervision Exercised
None
Message to Applicants
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
Employee Group Temporary Staff Staff Pay Level 00 Pay Range Division Academic Affairs Department The HH & GA Dow College of Health Prof IPEP Center Position Status Temporary Position End Date Employment Status Part-Time FTE 0.00 Position Type Other Weekly Work Schedule TBD Location Mount Pleasant, MI About the Department
The Herbert H. and Grace A. Dow College of Health Professions consists of five academic units (Department of Physical Therapy, Department of Physical Education and Sport, Department of Communication Sciences and Disorders, the School of Health Sciences, and the School of Rehabilitation and Medical Science). It offers undergraduate and/or graduate degree programs in athletic training, audiology, communication sciences and disorders, exercise science, environmental health and safety, health administration, physical activity specialist, physical education, physical therapy, physician assistant, public health, school and public health education, speech-language pathology, and sport management, delivered by 100+ faculty/staff. CMU's website is ********************* The Herbert H. and Grace A. Dow College of Health Professions website is *************************
About CMU
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the Leadership Standards before applying for this position.
EEO Statement
CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see *************************************************
If you wish to see "EEO is the Law" posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.
CMU's Title IX Coordinator can be reached at:
Phone: ************
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: *****************
Posting Ends Open Until Filled Yes
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * How did you first learn of this job opportunity? Please list the specific advertising source or indicate if it was word of mouth.
(Open Ended Question)
* * What is your availability?
(Open Ended Question)
* * Please make any special notes about your availability.
(Open Ended Question)
* * Have you ever been a standardized patient before?
* Yes
* No
* * Are you comfortable being examined?
* Yes
* No
* * Are you comfortable being in a patient exam gown?
* Yes
* No
* * Are you comfortable being videotaped?
* Yes
* No
* * Are you comfortable evaluating students (after having been trained on the evaluation process)?
* Yes
* No
* * Do you have any training or experience in the health or medical field? If yes, please describe your training or experience.
(Open Ended Question)
* * Do you have reliable transportation?
* Yes
* No
Optional & Required Documents
Required Documents
* Resume/Curriculum Vitae
Optional Documents
* Other Document (1)
$28k-32k yearly est. Easy Apply 60d+ ago
Chp Standardized Patient Temporary (Part-Time)
CMU
Front desk coordinator job in Mount Pleasant, MI
Standardized patient simulation involves the use of individuals trained to portray the roles of patients, family members or others to allow students the opportunity to develop, practice and enhance their interviewing skills, communication skills, physical exam/evaluations, and history taking techniques. Students participate in multiple standardized patient exercises throughout their healthcare education. Using a creative and innovative approach, a Standardized Patient (SP) is a person carefully recruited and vigorously trained on assigned cases to take on the characteristics of a real patient thereby affording the student an opportunity to learn and to be evaluated on clinical skills in a simulated clinical environment. The IPEP Center has an ongoing process of hiring and training a diverse and comprehensive group of Standardized Patients, encompassing all ages, races, ethnic groups, religions, genders, etc. They will be classified as a temporary employee and will not receive any additional benefits associated with the University. Working as a Standardized Patient (SP) provides a unique opportunity to be involved in shaping the medical education of tomorrow's health professionals.
Required Qualifications
The ideal candidate must have the ability to portray a person other than themselves effectively in a standardized way, and have the ability to accept ongoing feedback from supervisor or trainer and incorporate that feedback into case simulation. They must be comfortable having physical examination maneuvers performed on themselves, must have reading and writing skills necessary to absorb and use detailed case training, and must have excellent recall in order to comprehend and accurately record details of encounters. Candidates also must have good interpersonal skills, be comfortable with their own personal health so that it does not interfere with the patient being portrayed, and have basic computer skills. No acting or medical experience is necessary.
Preferred Qualifications
Ability to act or portray as a patient according to directions. Willing to be examined by students in a non-invasive way. Good written and verbal communication skills. Ability to use computers to watch videos, complete checklists, and type comments. Must be reliable, punctual, and dependable. Prior experience as a Standardized patient preferred but not required. Comfortable working with a diverse student and faculty population.
$27k-38k yearly est. 60d+ ago
Office Representative
Anderson Insurance-Farm Bureau 3.9
Front desk coordinator job in Comstock Park, MI
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Currently licensed candidates preferred
$33k-43k yearly est. 17d ago
Patient Access Representative - PRN
Munson Healthcare 3.7
Front desk coordinator job in Cadillac, MI
More Than Just Care, It's Community
Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be
Munson Material.
To us, that means teammates who live by our values of
excellence, teamness, positivity, creativity,
and a commitment to creating
exceptional experiences
for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.
Invested in You
Grow:
Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
Thrive:
Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Be Well:
Free wellness platform for you and your family, plus personalized support for personal or family challenges.
Be Heard:
Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
Job Description
A Day in the Life
Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed.
Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities.
Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills.
Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked.
Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes.
Acts as a preceptor for new hires to provide all levels of education required for that position.
Performs other duties as assigned by the PAS leadership team.
Qualifications
What's Required
Associate's degree or 2 years formal education or equivalent experience.
Two (2) years' work experience in customer service, healthcare or business-related field.
Additional Information
Are you Munson Material? Apply today!
PRN - as needed for coverage for call-ins, PTO coverage, etc. Not a set number of hours per week.
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Company: Grand Rapids Ophthalmology
Job Title: Patient Coordinator
Location: Rockford, MI
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Paid Maternity Leave
Competitive Base Pay
Employee Discounts
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$33k-38k yearly est. Auto-Apply 8d ago
Patient Services Representative
Balance Health
Front desk coordinator job in Rockford, MI
Description:
Foot and Ankle Specialists of West Michigan is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, and as our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.
POSITION SUMMARY
We are seeking a Patient Services Representative (PSR) for our Boulder Creek and East Paris offices. This role is essential to creating a positive patient experience and is responsible for welcoming patients, managing check-in and check-out processes, scheduling appointments, and supporting daily office operations.
DUTIES AND RESPONSIBILITIES
Greet patients
Check in patients and assist with individual concerns, as they arise
Collect appropriate information including insurance overview, co-pay, deductible and open balances
Performs administrative tasks and must be cross trained on medical assistant responsibilities
Other tasks, as assigned
Requirements:
QUALIFICATIONS/ EDUCATION
High school diploma or GED required
2 years in a healthcare position preferred
Experience using ModMed
Good verbal and written communication skills
Basic knowledge of computers and office equipment
Patient-focused with the ability to work independently
Capability to adapt quickly and thrive in a fast-paced environment
SCHEDULE: Monday through Friday
BENEFITS:
Medical, Dental, and Vision Plans
HSA with Employer Contribution
FSA
Generous PTO Program
401k with a 3% Match
Employee Assistance Program
Life and AD&D Insurance
Short-Term and Long-Term Disability
PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS:
This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
Specific vision abilities required by this job include close vision, distance vision and depth perception.
Must be able to lift/carry up to 25 lbs.
AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS:
Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
$29k-34k yearly est. 18d ago
Patient Access Representative Associate
Corewell Health
Front desk coordinator job in Reed City, MI
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.
Essential Functions
Serves as a concierge - greets and communicates with patients or visitors.
Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution.
Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with self registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/EHR scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required
High School Diploma or equivalent
1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Reed City Hospital - 300 N Patterson - Reed City
Department Name
Patient Registration Reed City - Corporate
Employment Type
Full time
Shift
Variable (United States of America)
Weekly Scheduled Hours
36
Hours of Work
10:00 a.m. to 10:30 p.m. or 5:30 p.m. to 6:00 a.m.
Days Worked
Sunday to Saturday
Weekend Frequency
Every third weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$30k-37k yearly est. Auto-Apply 16d ago
Office Representative
Evergreen Agency Talent
Front desk coordinator job in Comstock Park, MI
Responsive recruiter Replies within 24 hours Benefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you! Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Currently licensed candidates preferred
Compensation: $20.00 - $25.00 per hour
$20-25 hourly Auto-Apply 60d+ ago
Receptionist
Anderson Insurance-Farm Bureau 3.9
Front desk coordinator job in Comstock Park, MI
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
Anderson Insurance - Farm Bureau is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.
Currently licensed candidates preferred.
$24k-31k yearly est. 23d ago
Patient Access Representative - PRN
Munson Healthcare 3.7
Front desk coordinator job in Cadillac, MI
More Than Just Care, It's Community
Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be
Munson Material.
To us, that means teammates who live by our values of
excellence, teamness, positivity, creativity,
and a commitment to creating
exceptional experiences
for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.
Invested in You
Grow:
Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
Thrive:
Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Be Well:
Free wellness platform for you and your family, plus personalized support for personal or family challenges.
Be Heard:
Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
Job Description
A Day in the Life
Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed.
Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities.
Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills.
Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked.
Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes.
Acts as a preceptor for new hires to provide all levels of education required for that position.
Performs other duties as assigned by the PAS leadership team.
Qualifications
What's Required
Associate's degree or 2 years formal education or equivalent experience.
Two (2) years' work experience in customer service, healthcare or business-related field.
Additional Information
Are you Munson Material? Apply today!
PRN - as needed for coverage for call-ins, PTO coverage, etc. Not a set number of hours per week.
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
Job Description
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Company: Grand Rapids Ophthalmology
Job Title: Patient Coordinator
Location: Rockford, MI
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Paid Maternity Leave
Competitive Base Pay
Employee Discounts
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$33k-38k yearly est. 8d ago
Associate Patient Services Representative
Corewell Health
Front desk coordinator job in Fremont, MI
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.
Essential Functions
Serves as a concierge - greets and communicates with patients or visitors.
Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution.
Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with self registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/EHR scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required
High School Diploma or equivalent
1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience.
Preferred
Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department).
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Gerber Hospital - 212 Sullivan - Fremont
Department Name
Patient Registration Gerber - Corporate
Employment Type
Part time
Shift
Variable (United States of America)
Weekly Scheduled Hours
20
Hours of Work
Variable
Days Worked
Sunday to Saturday
Weekend Frequency
Every third weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
How much does a front desk coordinator earn in Big Rapids, MI?
The average front desk coordinator in Big Rapids, MI earns between $25,000 and $38,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Big Rapids, MI