Front desk coordinator jobs in Fairbanks, AK

Job DescriptionSalary: $24.00+DOE $1,000.00 retention bonus (1/2 paid at six months and remainder paid at one year) for new hires. This position performs registration duties to include, but not limited to, patient check-in and check-out, payment posting and collection, etc. Minimum Qualifications: Education High School Diploma or Equivalent Experience One-year recent experience in office setting and one-year recent customer service experience or two years recent customer service experience. A recent certificate from a healthcare office program may substitute for experience. Prior experience in a medical, behavioral health or dental office preferred. Essential Functions: P SR I: Report to work as scheduled, on time and prepared to start working. Remain at work for their entire work schedule. Note: an ability to work all shifts with one-week notice unless there is an emergency is required. Shifts begin at 7:30am and end at 6:00pm. Serves as ambassador to ICHC with patients, vendors and visitors. Performs greeting activities in the waiting room, to include but not limited to, welcomes and assists patients, monitors length of time in waiting room and keeps in contact with patients, organizes and surface cleans reception and other public areas and provides miscellaneous forms and requested items to patients. General housekeeping including inspecting facility entrances and exits (and if necessary, throwing down ice melt), waiting room, office areas and restrooms throughout the day during Centers hours of operations. Routes patients coming into center appropriately. PSR II: Ability to perform Patient Services Representative (PSR) I. Registers new patients and updates registration for established patients utilizing an automated practice management system (PMS). Receives and inputs insurance documentation for patients. Introduces and assess eligibility for sliding fee scale (SFS), qualifies for SFS and documents verification in the PMS. Completes training requirements to become a Certified Application Counselor. Identifies uninsured patients and assists with Medicaid and Alaska Marketplace enrollment. Scan, name and insert patient data into electronic health record. Collects money and posts patient payments in PMS. Checks out patients. Generates two-day patient reminder calls. Generates no-show letters. Scans updated patient information into Docutrack. Answers multiple telephone lines and routes calls. Schedules Appointments utilizing templates in PMS. PSR III (Lead): Ability to perform Patient Registration I and II. Assists with the training of new registration employees. Performs scheduling maintenance (i.e. creating, blocking and deleting schedule) Backs-up Supervisor by completing weekly employee schedules to ensure adequate staff coverage in accordance with Board adopted hours of operation, when Supervisor is on leave. Includes working extended shifts if needed to ensure coverage. Tracks, assigns and trains employees on requirements to become a Certified Application Counselor. PSR I, II, & III: Complies with centers policies and procedures. Operates specialized office equipment. Participates in continuous quality improvement activities. Other duties as assigned. Knowledge, Skills and Abilities Technically proficient computer skills with Microsoft Office Suite (Word, Excel). Thorough knowledge of common office equipment (copier, fax, printer, etc.). Excellent oral and written communication skills. Ability to organize and prioritize tasks. Ability to work under pressure. Strong attention to detail and problem-solving skills. Ability to work independently and as a team member. Ability to make change and reconcile a cash drawer.

Job DescriptionSalary: $19-21/hour depending on experience Hands on Therapy is seeking an awesome Medical Office Receptionist for our outpatient pediatric therapy clinic in Fairbanks, Alaska. Previous medical office experience with insurance and billing is preferred. This is an hourly position, based on experience. We offer full medical and vacation benefits for full time hours. Opportunity for growth, if qualified, and especially with HR, Healthcare admin, or business degrees. We are a fun, energetic group with passion for serving kids with special needs. If you enjoy a busy, lively workplace, and can easily adapt to the unpredictable nature of life with children, then we want you on our team! As a Receptionist, you will be the first point of contact for our clinic, welcoming guests and greeting people who visit the business. Multitasking andstress management skillsare essential for this position. To be successful as a Receptionist, you should have a pleasant personality and engage with others in a way that fosters positive and productive relationships Responsibilities Greet and welcome patients and visitors as soon as they arrive at the office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures, coffee/tea) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Update calendars and schedule appointments Arrange for patient travel, and prepare vouchers Collect payment Obtain referrals and authorizations Perform other clerical receptionist duties such as maintaining patient records, filing, scanning, photocopying, transcribing and faxing Qualifications and skills High school degree; additional certification in Office Management is a plus Professional attitude and appearance Multitasking and time-management skills, with the ability to prioritize tasks Ability to work in high stimulus environment Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency with Microsoft Office applications and familiarity with other scheduling software Hands-on experience with office equipment (e.g. fax machines and printers) Effective and enthusiastic verbal and written communicator Ability to be resourceful and proactive when issues arise Excellent organizational skills Demonstrates empathy towards our patients concerns and exercises patience in challenging situations

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $17 - $18 hourly Responsibilities: Bookkeeping: keep accurate records of all hotel guest account information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Communicate with housekeeping to make sure guest rooms are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Handle customer complaints as necessary Qualifications: Well-versed in taking telephone calls and handling stressful situations Must have graduated high school, received a GED or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills 1+ year of hotel industry experience or related job preferred Exhibits working knowledge of Microsoft Office and reservation management systems About Company Welcome to our pet-friendly Comfort Inn Fairbanks hotel in Alaska. Find our hotel amid all the action, just four miles from Fairbanks International Airport. When you check in, you'll be greeted with free WiFi, a free hot breakfast, a fitness center, and a business center. At the end of the day, unwind in your guest room with a flat-screen TV, microwave, and mini-fridge. Our hotel also features a marketplace for last-minute needs and a laundry facility for your wardrobe. Of course, rely on a hot cup of coffee anytime.

Department Guest Services Employment Type Seasonal - Full Time Location Fairbanks Princess Riverside Lodge Workplace type Onsite RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Job Description Receptionist Employment type: Part Time Seeking a friendly, outgoing and professional person Support for all departments Professionally dressed and business casual Hours needed - 3pm - 7pm Weekdays and 10am - 6pm Saturdays Sundays and 1 weekday off Must possess: Strong organizational skills Ability to multitask while managing interruptions Ability to operate a multi-line phone Excellent verbal and written communication skills Basic computer knowledge and typing skills Basic skills in Microsoft Word and Excel helpful Dependable transportation and punctuality is a requirement Prior history in customer service is essential, will train the right person regarding specific duties. Opportunities to advance. Looking for an individual interested in permanent employment. Fairbanks Nissan Employee Benefits Include: Time Off Closed for most major holidays PTO available for FT employees after 1 year on job Employee Perks: Employee purchase program for vehicles, service, parts and accessories Employee vehicle consignment program Company History: Fairbanks Nissan has been locally owned and operated since 2016. Fairbanks Nissan has a service focused philosophy. Our belief is that the success of our company is determined by the problems we solve for others. Career Growth and Recognition Since its purchase, Fairbanks Nissan has been regularly recognized for being one of the top Nissan dealers in the Northwest Region for growth and customer satisfaction in both the sales and service departments. Community Involvement We focus our giving and community involvement on the support of the children in our community and our Service Men and Women by supporting organizations such as: The Fairbanks Boys and Girls Club Presbyterian Hospitality House Santa's Helpers Fairbanks Montessori The Fairbanks Children's Museum The Fairbanks Youth Soccer Association Our Local Schools and Athletic teams The Center for Non-Violent Living MWR Better Opportunities for Single Soldiers The Airforce Association Fairbanks Nissan is a member of the Fairbanks Chamber of Commerce, the Alaska Auto Dealers Association, and The National Auto Dealers Association. Apply online via Indeed or please drop off resume at 2610 S Cushman St. attention Debbie. Job Type: Full Time Pay: $17.00 - $18.00 per hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $17 - $18 hourly Responsibilities: General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Communicate with housekeeping to make sure guest rooms are ready Handle customer complaints as necessary Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Well-versed in taking telephone calls and handling stressful situations Working knowledge of Microsoft Office and reservation management systems About Company This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

We are a small but busy medical practice, and strive to make a huge impact in people's lives. Patients come through our doors with anything from an annoying urinary tract infection to a life-threatening cancer. They walk out with anything from an antibiotics prescription to a major life-saving surgery. The receptionist is the gateway to the practice, and in many respects the most important position here. The position requires a high level of communication skills (you will be interacting with other physicians, patients, hospital administrators and staff, family members), a high level of technological skill (you will be operating about 6 technologies and about 12 software programs), and managing about 6 communication channels (email, phone, walk-in's, text messaging, internal ticketing system, electronic medical records communications). I contemplated using a different title for the position (like communications coordinator, or central command center) but was too afraid to confuse the internet search engines, so resigned to keep the imperfect term that currently describes it as "receptionist". More correctly, this should be called "Information and communication channels manager". Lastly, you must be someone who is excellent at prioritizing tasks and messages, and for that, you will need to learn something about the medicine that we practice. For example, if a patient calls in with an urgent medical matter, you will need to call the physician immediately rather than just take a message. Also, there is the ever-so-present uncomfortable but necessary subject of money which comes up invariably ... and knowing how to deal with it with consideration and tact, as patients come in not only with health concerns but with financial concerns as well. If you are eager to contribute, give your 100%, happy to learn new things everyday, and never be bored, then please do apply. We desperately need the right person for this challenging position. The work is here, and the rewards as well. Thanks for reading this over-drawn "job description" and for applying. Healthcare is not for the faint-of-heart, but it is deeply satisfying to know how much of a difference you will make in people's lives. Job Requirements • NOT required to have worked in the medical field before. • Superb Communication Skills • Fantastic Technological Skills • Ninja-level skills in multi-tasking, time management, organization and prioritization. • Mother-like skills in customer service and telephone etiquette • As reliable as snow in the winter in Fairbanks Responsibilities: • Welcomes and warmly greets all patients and visitors, in person, or over the phone • Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information. • Obtaining insurance cards, demographic information and co-pays. • Facilitates patient flow by - checking patients in and notifying the medical assistant of patient arrival - checking patients out and scheduling their outside facilities appointments (e.g. CT scan) - following up to make sure patients got their studies done and records transmitted, and everything they need to get the best care possible. - communicating with the referring physicians about patients Sample tasks (not complete, but to give you a flavor of some of the things you will be needed to do): Input the name of the Referring Provider in computer when entering any new patient Input how the patient found out about us Checking voicemails 8am, 11am, 1pm, 4pm Checking elligibility for a patient and uploading to system Confirm next day appointment + send PDF of forms to fill out before coming in for first time. Give urine cup to patients with label Check in patients + scan insurance info Enter Referrals from Fax to System Upload medical records to various parts of the system Collect payments from patients Compensation: Will be commensurate with skill & abilities. Schedule: This is a full-time position M-F 0800-5:00 PM with Available Benefits

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. RESPONSIBILITIES * Performs a variety of moderately difficult customer service tasks. * Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales. * Assists customers, employees, and management and responds to queries. REQUIREMENTS * Must pass a pre-employment background check. * Minimum age of 18 years is required to reside in company housing, where available. * Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status). KNOWLEDGE, SKILLS, & ABILITIES * Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. * Ability to work in a fast-paced environment with multiple tasks and external influences. * Ability to work independently with minimal supervision while achieving daily goals. * Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. * Ability to stand/walk/work on feet for minimum of 8 hours per day. Benefits * Travel - FREE CRUISE AFTER YOUR FIRST SEASON! * Reward for Referral Program * Experience - Of a lifetime! * Rewards & Incentives * Community Service * Employee Activities * Professional Growth HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #1901 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

Job DescriptionHotel Front Desk Agent Job with Free Housing + MealsChena Hot Springs, Fairbanks, Alaska We are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern Lights Viewing during the Aurora Season. We also operate a restaurant and café, hotel, and gift shops. Our Front Desk Agent position requires an upbeat, personable employee who values the customer experience. The Front Desk is the first and the final point of contact for guests - the agent each guest interacts with will be able to make or break the guest's stay. The agent will be expected to: Communicate with each individual guest for a personalized experience. Inform guests of all on-site amenities, including directions and hours of different departments. Check guests in and out of the hotel using Executech software. Bill guests accurately and interpret folios. Handle low-level guest complaints. Answer the phone and redirect calls as necessary. Create hotel and package reservations. Ring guests up when purchasing gift shop items. Relevant skills will include: Basic computer skills. Basic mathematics skills. Strong customer service skills. Problem-solving abilities. As with all jobs offered at Chena Hot Springs Resort, single- or double-occupancy housing with a communal bathroom is provided, as are two hot meals a day and grab-and-go breakfast. E04JI8006rbc4002imv

Job Purpose: The Patient Care Specialist is the first point of contact for patients, and family members at our centers. Essential Functions: Welcomes and warmly greets all patients and visitors, in person and over the phone Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information Obtaining insurance cards, demographic information and copays Helps to facilitate patient flow in the office Insurance Verifications and authorization submissions Manages medical record transmissions Patient scheduling and follow up Preferred Skills Ability to multitask High School Diploma or equivalent Exceptional customer service etiquette One year of medical office experience preferred Required Competencies Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend. Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.

General Information Ref # 46206 Department Clerical Job Site North Pole Veterinary Hospital Date Published 12-04-2025 Pay Class Full-Time Base Min. $ 18 Base Max. $ 20 Description & Requirements Joining North Pole Veterinary Hospital means becoming part of a genuinely supportive and dedicated clinical family. Our reputation is strong, reflected by our exceptional 4.8-star Google rating, which demonstrates the trust and loyalty we have earned from the North Pole community. We are looking for experienced veterinary professionals who are ready to step into a role where you feel valued and can focus completely on high-quality patient care. This is a unique opportunity for you to make a meaningful impact every day alongside dedicated teammates. As a member of our wider hospital network, you benefit immediately from substantial support systems designed to help you succeed. We are committed to fostering your individual career path, ensuring that you have resources available to achieve your goals, whether that means pursuing specialization, obtaining credentialing, or moving into a leadership role. Our comprehensive educational programs and dedication to workflow optimization mean you have the time and tools necessary to practice medicine without unnecessary burnout, allowing all our teammates to do their very best work. The quality of medicine at North Pole Veterinary Hospital is consistently prioritized. When you join our clinical team, you gain access to internal specialty consultation and educational forums that elevate the standards of care we provide. While we focus on exceptional primary care, our connection to a broader medical community means that you are never practicing in isolation. We provide the mentorship and collaborative environment needed to confidently manage challenging cases and continuously expand your medical and surgical capabilities. Located just outside Fairbanks, North Pole, Alaska offers a singular lifestyle defined by breathtaking natural beauty and tight-knit community spirit. If you dream of working near incredible Alaskan wilderness, with unmatched opportunities for aurora borealis viewing, dog sledding, hiking, and exploring the expansive outdoors, this region delivers. You will find that life here centers around community involvement and a unique blend of small-town charm with ready access to major amenities, providing a truly distinct backdrop for your professional and personal life. Job Description Your Impact as a Receptionist * Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. * Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. * Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. * Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team * A passion for providing excellent customer service and a genuine love for animals. * Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. * Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. * A collaborative, team-first mindset and the ability to work both independently and with direction. * Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. Responsibilities and Benefits How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Competitive Compensation A competitive hourly rate based on your experience, plus a comprehensive benefits package. Total Wellbeing Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP). Financial Health Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options. Commitment to Growth For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Valuable Perks Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

Foundation Health Partners is seeking a Patient Care Coordinator with an active Certified Medical Assistant (CMA) credential to support the clinical operations of our General Surgery department. This position blends patient coordination with hands-on clinical responsibilities, requiring a strong medical foundation, excellent communication skills, and the ability to guide patients through surgical care with clarity, compassion, and efficiency. Ideal candidates will have a solid understanding of clinical workflows and a commitment to delivering high-quality support to both patients and providers in a fast-paced surgical environment. This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support. Please note: This position requires you to be located in Fairbanks, Alaska. We are only considering applicants who currently live in the area or are relocating here in the immediate future. Pay & Benefits: Compensation: $23.53 to $36.76 hourly wage based on experience and education Additional Pay: Shift Differential, Annual Increases, Paid Time Off Benefits: medical, vision, dental, 401k with employer match Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services) Schedule: Full-time, 40 hours per week, 5x8 hour day shifts M-F About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. Responsibilities Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors. Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient's treatment. Obtains all necessary signatures and documentation required by the patient's insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient's treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient's care and maximum reimbursement and minimized financial impact to the patient. Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in a variety of business software and database applications for electronic medical records, billing, data management. Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database. Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns. Optimizes patient experience by using effective customer service. Communicates continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts. May manage the medical record for the assigned area, including coordination with hospitals, practice offices and other ancillary services to obtain needed records. Responds to patient referral requests for tests, procedures and specialty visits. Follows guidelines and may assist in developing procedures to ensure that medical records are in compliance with all state and federal laws. May also reconcile charge tickets, identifying incomplete tickets, missing charge codes or missing diagnosis codes. Notifies clinical staff as needed. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. Qualifications High school diploma/GED or equivalent working knowledge. Requires three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills. Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $17 - $18 hourly Responsibilities: Perform regular bookkeeping duties: make sure hotel guest information is current and correct Communicate with housekeeping to make sure guest rooms are ready Field customer complaints when necessary Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: 1+ year of hotel industry experience or related job preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Well-versed in taking telephone calls and handling stressful situations Exhibits working knowledge of Microsoft Office and reservation management systems High school graduate, GED recipient, or equivalent About Company Stay with us at our La Quinta Inn & Suites by Wyndham Fairbanks Airport hotel, ideally located just minutes from Fairbanks International Airport (FAI). If you're flying in or out of the area, we offer a free airport shuttle for your convenience.

$1,000.00 retention bonus (1/2 paid at six months and remainder paid at one year) for new hires. This position performs registration duties to include, but not limited to, patient check-in and check-out, payment posting and collection, etc. Minimum Qualifications: Education High School Diploma or Equivalent Experience One-year recent experience in office setting and one-year recent customer service experience or two years recent customer service experience. A recent certificate from a healthcare office program may substitute for experience. Prior experience in a medical, behavioral health or dental office preferred. Essential Functions: P SR I: Report to work as scheduled, on time and prepared to start working. Remain at work for their entire work schedule. Note: an ability to work all shifts with one-week notice unless there is an emergency is required. Shifts begin at 7:30am and end at 6:00pm. Serves as ambassador to ICHC with patients, vendors and visitors. Performs greeting activities in the waiting room, to include but not limited to, welcomes and assists patients, monitors length of time in waiting room and keeps in contact with patients, organizes and surface cleans reception and other public areas and provides miscellaneous forms and requested items to patients. General housekeeping including inspecting facility entrances and exits (and if necessary, throwing down ice melt), waiting room, office areas and restrooms throughout the day during Center's hours of operations. Routes patients coming into center appropriately. PSR II: Ability to perform Patient Services Representative (PSR) I. Registers new patients and updates registration for established patients utilizing an automated practice management system (PMS). Receives and inputs insurance documentation for patients. Introduces and assess eligibility for sliding fee scale (SFS), qualifies for SFS and documents verification in the PMS. Completes training requirements to become a Certified Application Counselor. Identifies uninsured patients and assists with Medicaid and Alaska Marketplace enrollment. Scan, name and insert patient data into electronic health record. Collects money and posts patient payments in PMS. Checks out patients. Generates two-day patient reminder calls. Generates no-show letters. Scans updated patient information into Docutrack. Answers multiple telephone lines and routes calls. Schedules Appointments utilizing templates in PMS. PSR III (Lead): Ability to perform Patient Registration I and II. Assists with the training of new registration employees. Performs scheduling maintenance (i.e. creating, blocking and deleting schedule) Backs-up Supervisor by completing weekly employee schedules to ensure adequate staff coverage in accordance with Board adopted hours of operation, when Supervisor is on leave. Includes working extended shifts if needed to ensure coverage. Tracks, assigns and trains employees on requirements to become a Certified Application Counselor. PSR I, II, & III: Complies with center's policies and procedures. Operates specialized office equipment. Participates in continuous quality improvement activities. Other duties as assigned. Knowledge, Skills and Abilities Technically proficient computer skills with Microsoft Office Suite (Word, Excel). Thorough knowledge of common office equipment (copier, fax, printer, etc.). Excellent oral and written communication skills. Ability to organize and prioritize tasks. Ability to work under pressure. Strong attention to detail and problem-solving skills. Ability to work independently and as a team member. Ability to make change and reconcile a cash drawer.

Receptionist Employment type: Part Time Seeking a friendly, outgoing and professional person Support for all departments Professionally dressed and business casual Hours needed - 3pm - 7pm Weekdays and 10am - 6pm Saturdays Sundays and 1 weekday off Must possess: Strong organizational skills Ability to multitask while managing interruptions Ability to operate a multi-line phone Excellent verbal and written communication skills Basic computer knowledge and typing skills Basic skills in Microsoft Word and Excel helpful Dependable transportation and punctuality is a requirement Prior history in customer service is essential, will train the right person regarding specific duties. Opportunities to advance. Looking for an individual interested in permanent employment. Fairbanks Nissan Employee Benefits Include: Time Off Closed for most major holidays PTO available for FT employees after 1 year on job Employee Perks: Employee purchase program for vehicles, service, parts and accessories Employee vehicle consignment program Company History: Fairbanks Nissan has been locally owned and operated since 2016. Fairbanks Nissan has a service focused philosophy. Our belief is that the success of our company is determined by the problems we solve for others. Career Growth and Recognition Since its purchase, Fairbanks Nissan has been regularly recognized for being one of the top Nissan dealers in the Northwest Region for growth and customer satisfaction in both the sales and service departments. Community Involvement We focus our giving and community involvement on the support of the children in our community and our Service Men and Women by supporting organizations such as: The Fairbanks Boys and Girls Club Presbyterian Hospitality House Santa's Helpers Fairbanks Montessori The Fairbanks Children's Museum The Fairbanks Youth Soccer Association Our Local Schools and Athletic teams The Center for Non-Violent Living MWR Better Opportunities for Single Soldiers The Airforce Association Fairbanks Nissan is a member of the Fairbanks Chamber of Commerce, the Alaska Auto Dealers Association, and The National Auto Dealers Association. Apply online via Indeed or please drop off resume at 2610 S Cushman St. attention Debbie. Job Type: Full Time Pay: $17.00 - $18.00 per hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Join the FHP Quality Department as we embark on our continual improvement journey with FHP Forward: Improve. Patient-Centered. Empower! This position is responsible for managing the patient relations functions and supporting all service excellence functions for an assigned facility or campus to build and maintain mutually beneficial relationships with patients, their families, and key constituencies. Typical duties include assistance with any patient relations issues that arise while the patient is physically at the facility. These responsibilities can include initiating investigations related to complaints and providing follow-up and resolution to the needs and concerns of patients and their families relative to their patient experience. It would also include feedback and training to any employees where the issue originated to try to minimize any complaints or issues in the future. Utilizing collaborative approach, leads the complaint resolution process flow across multiple interdisciplinary departments. Maintains database of trends and patterns of system opportunities for improvements, makes recommendations, and assists with the implementation of resolutions. Provides direction and leadership to those who assist in the department's functions. This position assists with the entire patient experience, beginning with the assessment of patient needs, and including data management, program implementation, and recognition. Assists with training and education efforts of the Service Excellence philosophy with staff, patients, families, and the community. Pay & Benefits: Compensation: $28.47 to $44.49 hourly wage based on experience and education Benefits: medical, vision, dental, 401k with employer match Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services) Shifts Available: Full time, Exempt Day Shifts About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. Responsibilities Works in partnership with Quality leadership to create a positive culture across the facility ensuring that every employee delivers and exceptional experience to patients and families. Articulates and demonstrates an expectation for continuous quality improvement through a culture of patient experience utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on experience in processes and outcomes. Manages the daily activities of the Patient Relations function for any issues where the patient is physically present at facility, including associated processes, which may include: managing formal complaint processes; serving as a liaison with applicable internal departments and facilities; proactively analyzing data to capture trends, identify opportunities for improvement, and mitigate potential risks; supporting the patient experience survey process; ensuring alignment of functional policies and procedures with system goals and initiatives. Works to document and monitor trends for on-site patient relations issues, including search for patterns associated with areas of opportunity through comprehensive data analysis. Maintains grievance database and/ or other applicable database(s) and records. Compiles data and prepares reports and/or presentations for applicable internal leadership and committees. Oversees and participates in the development and implementation of policies and processes that are consistent across the system. Works with facility to ensure consistent implementation, data management, program implementation, recognition, and/or other applicable areas. Proactively identifies potential concerns, conflicts, and complaints, which may include: rounding to evaluate the patient's experience and their stay as well as educating patients on facility practices; responding to, mediating, and resolving concerns and complaints between the patient and/or the patient's family and the facility; conveying confidence and empathy while providing assurance that concerns will be addressed; enhancing the reputation of the system while communicating processes, procedures, guidelines, and/or other applicable information; and/or performing other related activities. Presents information, education, and training in a variety of settings, ranging from customer service to patient's rights, ensuring alignment and appropriateness of materials to targeted audiences. Examples may include: customer service philosophies and processes, new employee and leader orientation, department education and updates, and community education. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. Qualifications Thorough working knowledge of principles and practices of patient relations and/or customer service management as normally obtained through the completion of an Associates Degree in a relevant field and a minimum of three (3) years of progressively responsible related experience within a major health care organization, health system setting, hospitality, or large multi-operational corporate environment in complex industries similar to healthcare. Must have excellent oral, written and interpersonal communication skills to effectively interact, negotiate, facilitate, mediate, coach, train, and provide assistance to a diverse group of individuals. Must work independently and possess the ability to lead by example. Must have an excellent working knowledge of personal software packages. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment. Excellent use of written language and grammar in composing a variety of formal complaint response letters, presentations, policies, procedures, and other applicable communication pieces. Skilled in solving problems in order to facilitate the communication network between patient and hospital. Skilled in maintaining composure and professional demeanor in difficult and stressful situations. Requires a passion for providing excellent customer service, collaboration, and continuous improvement. PREFERRED QUALIFICATIONS Previous acute-care hospital or clinical experience preferred. Additional related education and/or experience preferred. Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.