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Front desk coordinator jobs in Longview, WA

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  • Medical Receptionist (NE Portland)

    AFC Urgent Care Portland/Vancouver 4.2company rating

    Front desk coordinator job in Portland, OR

    **WE DO URGENT CARE DIFFERENTLY - Come See How!** At AFC Urgent Care - Portland, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it! As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you. WHY YOU'LL LOVE IT HERE A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition! Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT YOU'LL DO As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on: Welcome patients with a warm, friendly attitude that sets the tone for their entire visit Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager SCHEDULES THAT WORK FOR LIFE Full-Time ~36-40 hours/week. Set shifts = no guessing game Currently looking to fill back half of the week position: Back Half Team: Wed 1p-7p | Thu-Fri 8a-7p | Sat 9a-6p Plus just one on-call shift per month (and you get to choose the day!) LOCATION AFC Urgent Care - NE Portland 6633 NE Sandy Blvd Portland, OR, 97213 WHAT WE'RE LOOKING FOR We want driven, friendly, and detail-oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats. You'll Need: At least 1 year of people-facing customer service experience, required At least 1 year of experience with medical administrative duties, preferred Solid computer skills and comfortable learning new systems Knowledge of medical terminology is a big plus PAY & PERKS $20-24/hr (based on experience) Monthly team performance bonuses Free healthcare for you and your family through AFC 401(k) with 3% employer match after 1 year 3 weeks of paid time off On-the-job growth & training opportunities Supportive, non-toxic work culture that celebrates wins! OUR CORE VALUES Commitment - Commitments are clearly made and met Health - Healthy living for everyone is promoted through sustainable and responsible behaviors Excellence - Excellence in everything we do Celebrate - Celebrate wins - both small and large Trust - Trust builds teamwork through vulnerability and respect READY TO APPLY? If you want to grow your medical career while being part of something real, apply now and let's chat! SAFETY & WELLBEING Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings. EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20-24 hourly 60d+ ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Front desk coordinator job in Portland, OR

    RAYUS now offers DailyPay! Work today, get paid today! is $18.28-$24.78 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $33k-38k yearly est. 1d ago
  • Patient Care Coordinator I

    Boomerang Healthcare (Tm), a Part of Ipm Mso Management, LLC 4.2company rating

    Front desk coordinator job in Portland, OR

    The Patient Care Coordinator manages communication between patients, family members, attorneys, and care providers in all aspects of patient care. The Patient Care Coordinator I answers incoming calls, emails, and chats to ensure each patient receives the best service possible. This position is a dedicated partner to clinical staff and is responsible for ensuring quality patient care. What you will do: Handle calls from patients, attorneys, nurse case managers, adjusters, and other stakeholders. Provide accurate information and assistance, ensuring a high level of customer satisfaction. Assess caller concerns, determine the best course of action, and resolve or escalate issues promptly. Utilize problem-solving skills to address and mitigate escalated Tier 1 calls effectively. Schedule patient appointments, ensuring optimal use of clinic resources. Answer pre-visit questions and provide necessary information to patients. Partner with clinical staff to ensure best practices in handling medication and authorization calls. Facilitate communication between clinical and administrative teams. Ensure compliance with professional standards and regulatory requirements for insurance. Verify PPO/Medicare insurance patients and create charts as needed. Route calls to appropriate departments when necessary. Enter data and information accurately into the desired database location. Complete tasks assigned by Tier 3 within the specified deadlines. Use Zendesk to track and manage tasks provided by Tier 3. Answer incoming chats from patients and stakeholders, providing timely and accurate responses. Become familiar with California work rules and regulations. Maintain basic knowledge of commercial HMO/PPO insurance and personal injury cases. Act as a liaison between the UR Department, adjusters, attorneys, and the authorization department to secure treatment authorizations. Navigate Electronic Medical Records (EMR) systems to follow up on requests and resolve issues. Document calls and interactions accurately. Adhere to HIPAA and confidentiality laws regarding the protection of health information. Partner with Medical Assistants (MAs) and Scribes to promptly handle medication issues. Assumes other responsibilities as appropriate to the position and organizational needs. Qualifications: High school diploma or GED Customer service: 1 year (Preferred) Medical office: 2 years (Preferred) Bilingual in Spanish preferred (Preferred) Compensation Range: $21.00 to $22.00 Hourly All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations. Boomerang Healthcare's Transfer Policy - Handbook 2-17. Job Postings Boomerang Healthcare is dedicated to assisting employees in managing their careers and reaching their professional goals through promotion and transfer opportunities. This policy outlines the on-line job posting program which is in place for all employees. To be eligible to apply for an open position, employees must meet the following requirements: Be a current, regular, full-time, or part-time employee. Have been in your current position for at least six (6) months. Maintain a performance rating of satisfactory or above. Not be on conduct/performance-related probation or warning; meet the job qualifications listed on the job posting. Provide their current manager with notice prior to applying for the position. If employees find a position of interest on the job posting website and they meet the eligibility requirements, an on-line job posting application must be completed to be considered for the position. Not all positions are guaranteed to be posted. Boomerang Healthcare reserves the right to seek applicants solely from outside sources or to post positions internally and externally simultaneously. For more specific information about the program, please contact the Human Resources Department.
    $21-22 hourly Auto-Apply 9d ago
  • Front Desk Admin (Legal)

    Peregrine Team 4.4company rating

    Front desk coordinator job in Portland, OR

    Peregrine Team is hiring for a Front Desk Admin (Legal) in Portland, OR. This position is a full-time, contract to hire role with full benefits and competitive pay. About the Role The Front Desk Admin (Legal) provides administrative and clerical support to attorneys, paralegals, and case managers to ensure the smooth and efficient operation of the legal office. This role involves managing office tasks, organizing files, scheduling, and assisting with basic legal documentation and client communications. Key Responsibilities Greet clients, answer phone calls, and respond to general inquiries in a professional manner. Maintain and organize physical and electronic case files. Draft, format, and proofread correspondence, memos, and simple legal documents under supervision. Schedule appointments, meetings, depositions, and court appearances. Manage incoming and outgoing mail, including scanning and distributing documents. Track and monitor deadlines, filing requirements, and case progress. Provide general administrative support, including data entry, copying, and office supply management. Assist attorneys and paralegals with case preparation as needed. Perform other duties as assigned. Qualifications High school diploma or equivalent required; associate's degree or coursework in legal studies preferred. Prior experience in an office or legal setting strongly preferred. Strong organizational skills with attention to detail. Proficiency in Microsoft Office Suite and comfort with case management or document management software. Excellent verbal and written communication skills. Ability to handle sensitive and confidential information with discretion. FLSA Status: Non-Exempt/Hourly Travel Required: Up to 25% Work Schedule: Mon-Fri, 8AM - 5PM Email your resume to [email protected] ASAP or apply here for consideration.
    $35k-42k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Apexon

    Front desk coordinator job in Longview, WA

    Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital. Job Description Role - Front Desk Receptionist Location- Olympia, WA Position - 1 Required Skills: Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Customer service attitude Preferred Skills: Experience with online booking system (i.e., Magnet) Responsibilities Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Perform clerical tasks Maintain reception area Answer phone calls Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Monitor and submit orders for office supplies to OneTeam Support with Magnet booking Receiving and sorting mail Assist with catering orders Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-47k yearly est. 60d+ ago
  • Front Office Medical Assistant

    ATC Portland 4.3company rating

    Front desk coordinator job in Portland, OR

    Job Title: Front Office Medical Assistant Pay rate: $30/hr Assignment Length: 13 weeks with opportunity to renew Pay Frequency: Weekly Pay Front Office Medical Assistant Job Description: ATC Northwest is currently seeking experienced Front Office Certified Medical Assistant to work in a correctional setting in the Wilsonville area. This is a rewarding opportunity to make a difference while working in a secure facility. Join a team that values your expertise, dedication, and commitment to quality care. Front Office Medical Assistant Job Requirements: Certified Medical Assistant Certification Current Basic Life Support (BLS) Certification from the American Heart Association (AHA) or the American Red Cross Minimum of 1-2 years of Medical Assistant experience Previous experience in a healthcare setting; correctional experience is a plus COVID Vaccine is required Recent TB Test or Chest X-Ray Clear criminal background check(s) and drug screening Reliable transportation and smartphone Front Office Medical Assistant Duties: Greeting and checking in patients Answering phones and scheduling appointments Guide patients to exam rooms or other areas when required. Monitor front office supplies and request restocks when needed. Verifying insurance and collecting copays Managing patient records and forms Handling correspondence and front-desk operations Benefits: Medical, Dental, and Vision coverage 401(k) with company match Flexible Spending Accounts (FSAs) Tuition reimbursement program Referral bonuses About ATC Healthcare Services: ATC Healthcare has been providing healthcare staffing solutions for nearly 40 years. As a family-owned company with over 60 franchise locations nationwide, we recruit top healthcare professionals for a wide range of positions in medical facilities across the country. We prioritize the needs of our employees, offering flexibility, autonomy, and personalized career support. ATC Healthcare Services, LLC is an Equal Opportunity Employer, and all applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status, or any other category protected by Federal, State, or local law. If you are a qualified Certified Medical Assistant looking for a meaningful opportunity, apply today and join ATC Northwest.
    $30 hourly Auto-Apply 60d+ ago
  • Front Office Assistant

    Jake's Fireworks 3.6company rating

    Front desk coordinator job in Winlock, WA

    To apply upload your resume and click here---> ****************************************************** Job Posting: Front Office Assistant Company: Jakes Fireworks About Us: Jakes Fireworks is a leading provider of high-quality fireworks with 9 distribution centers and over 500 retail locations across the United States. We are a dynamic and growing company dedicated to excellence in every aspect of our business. Position Overview: We are seeking a highly organized and detail-oriented Front Office Assistant to join our team in Winlock, Washington. This role is essential in supporting our office operations and assisting with Human Resources functions, making it ideal for individuals with experience in Human Capital Management (HCM) systems and HR processes. Key Responsibilities: Greet and assist visitors, clients, and employees in a professional and friendly manner. Answer and direct incoming calls and emails efficiently. Support Human Resources with administrative tasks, including onboarding, benefits administration, and maintaining employee records. Utilize Human Capital Management (HCM) systems for data entry, reporting, and employee record management. Coordinate office supplies and equipment maintenance. Assist with scheduling, meeting preparation, and office communications. Maintain confidentiality and handle sensitive information with professionalism. Perform additional administrative duties as assigned. Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. Experience in Human Resources and proficiency with Human Capital Management (HCM) systems a plus. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.). Ability to maintain confidentiality and manage sensitive information. Customer service-oriented with a positive attitude and professional demeanor. Why Join Us? Competitive salary and benefits package. Opportunity to work with a passionate and collaborative team. Growth and development opportunities within a thriving organization.
    $30k-35k yearly est. 60d+ ago
  • Patient Services Coordinator-LPN, Home Health

    Centerwell

    Front desk coordinator job in Vancouver, WA

    Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $45.4k-61.3k yearly Auto-Apply 60d+ ago
  • Medical Receptionist

    Neighborhood Health Center 3.9company rating

    Front desk coordinator job in Hillsboro, OR

    Who We Are: Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why work with us? * We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. * We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance. * Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024! Job Title: Medical Receptionist Department: Medical Reports To: Clinic Manager Work Type: On-Site Classification: Non-Exempt Language Differential: Eligible SUMMARY The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.). Essential Job Duties * Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism * Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC) * Processes co-payments and completes daily deposit reconciliation and assists with bank runs. * Scrubs patient charts daily * Confirms patients' insurance eligibility and coverage information * Scans and indexes documentation into medical records according to NHCs policies and procedures * Receives, documents, and routes messages to appropriate clinical staff * Assists in new employee training on specific tasks, as needed * Works collaboratively in a team environment with a spirit of cooperation * Performs other duties as assigned
    $36k-42k yearly est. 5d ago
  • Medical Receptionist - Outpatient Rehabilitation

    Brightspring Health Services

    Front desk coordinator job in Portland, OR

    Our Company Rehab Without Walls Neuro Rehabilitation Overview Medical Receptionist - Rehab Without Walls | Portland, OR Be the First Point of Care and Make a Difference Every Day Are you a detail-oriented multitasker with exceptional administrative skills? Join our team as a Medical Receptionist and play a vital role in supporting outpatient care and clinic operations. This position is perfect for someone who thrives in a fast-paced environment and enjoys being the go-to resource for both patients and staff. What You'll Do: Greet and assist patients with professionalism and compassion. Manage scheduling, patient check-in/check-out, and insurance verification. Handle phone calls, documentation, and administrative tasks to keep the clinic running smoothly. Collaborate with clinical staff to ensure an outstanding patient experience. What We're Looking For: Strong organizational and multitasking skills. Excellent communication and customer service abilities. Previous experience in a medical or outpatient setting preferred. Join a team that values your skills and offers opportunities for growth in a supportive environment. Apply today and start your journey with Rehab Without Walls ! Responsibilities Welcomes patients and visitors by greeting them, in person or on the telephone. Answers or refers inquiries Receives referrals and understands type of insurance benefits available Verifies insurances and obtains authorization from insurance companies Schedules patient appointments Registers patients; checks patients in and out Collects copays at the time of each appointment and follows procedures for co-payment deposits Performs credit card transactions Maintains patient account balances Works with electronic medical records Files, Faxes, and Scans documents Manages and orders office supplies Completes billing and payroll data entry Schedules breaks and lunches with Aides to ensure front office is covered Completes clinic opening and closing duties, as required Qualifications High School diploma or GED Prior administrative experience in a health care environment is preferred Possesses excellent interpersonal communication skills Presents professional attitude, appearance and beyond stellar customer service skills and use of judgment Is detail oriented, organized and has strong data-entry skills Maintains a valid driver's license and current auto liability insurance coverage and has a minimum of two years' experience driving a motor vehicle Motor vehicle driver record background check results are within acceptable company standards at time of hire and annually thereafter About our Line of Business Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit ************************** Follow us on Facebook and LinkedIn. Salary Range USD $20.00 - $24.00 / Hour
    $20-24 hourly Auto-Apply 16d ago
  • Patient Access Services Specialist

    Cap 4.2company rating

    Front desk coordinator job in Portland, OR

    Prism Health is the only nonprofit LGBTQIA+ health center providing comprehensive primary care, behavioral healthcare, and pharmacy services in the Pacific Northwest (Oregon, Washington, and Idaho). Since opening its doors in 2017, Prism Health has become a model for culturally specific care and now serves over 1,500 patients with a wide range of services, from day-to-day primary care and pharmacy needs to targeted services like gender-affirming care and specialized population health screenings. Prism Health, Our House, Tod's Corner and Esthers Pantry are all apart of CAP. To learn more about us please visit CAP, Prism Health and Our House. Prism Health a program apart of Cascade AIDS Project is excited to announce that we are hiring skilled and team-oriented Patient Access Services Specialist. The Patient Access Services Specialist at Prism Health is often the first face that patients see when they arrive. As such, the Patient Access Services Specialist is charged with being a "face" of Prism Health and representing the health center in a positive and affirming manner, providing high quality customer service both in person and over the phone. Under the direction of the Front Office Supervisor the Patient Access Services Specialist performs a variety of tasks at Prism Health. This is a Full-Time role working at our Belmont location in SE Portland. Must be flexible to work at out Prism Morris location in N Portland as necessary. The schedule for this role is Monday- Friday 8:30am-5:00pm OR 7:30am - 4:00pm Starting pay is $22.39 an hour which is equivalent to just over $45,571 a year. The Patient Access Services Specialist Pay increases with tenure and the top of the pay scale is $25.48 an hour. This is a union represented position, so the compensation, benefits and conditions of work are collectively bargained. Who You Are * Six months of work experience in a medical office setting, including high volume direct patient contact OR * One year of work experience in a high volume direct public contact position. * Experience with EPIC or a similar EHR * Basic computer keyboarding skills including typing of 30 - 45 WPM * Customer service skills, both over the phone and face to face * Detail oriented, highly accurate, and able to multi-task * Problem solving skills to difficult customer service situations * Patient advocacy skills What You'll Do * Providing excellent patient service via phone and in person. * Scheduling appointments for patients registering patients and verifying insurance information. * Taking patient messages, and routing them appropriately, as well as being the first point-of-contact for patients and guests when they arrive at Prism Health. * Work collaboratively with all staff in support of high-quality patient services, exhibiting flexibility and a warm, compassionate attitude. * be mindful of verbiage, names, and pronouns used when communicating with patients and guests. At Cascade AIDS Project, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don't meet every qualification. Cascade AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws
    $45.6k yearly 17d ago
  • Patient Care Coordinator

    Diamond Accelerator

    Front desk coordinator job in Hillsboro, OR

    Patient Care Coordinator - Epion Aesthetics & Wellness (Hillsboro, OR) Are you passionate about aesthetics, wellness, and delivering exceptional client care? Epion Aesthetics & Wellness is seeking a warm, professional, and detail-oriented Patient Care Coordinator to join our team! About Us: At Epion, we deliver a luxury experience that goes beyond aesthetics. Our culture is rooted in genuine connection, personalized care, and treating every client like family. We lead with compassion, professionalism, and a commitment to ongoing education-making sure each treatment is backed by both science and soul. Key Responsibilities: Welcome clients and guide them through check-in, check-out, and treatment flow Answer phones, respond to inquiries, and maintain timely, professional communication Manage the schedule efficiently for multiple providers using EMR software (Aesthetic Record) Educate patients on services, memberships, promotions, and pre/post-treatment instructions Process payments and maintain financial accuracy Support clinic cleanliness, treatment room prep, and inventory tracking Represent the Epion brand with grace and consistency Growth opportunities to Clinic Manager Ideal Candidate: Compassionate, empathetic, and genuinely cares about people's well-being Client-centered and focused on making patients feel safe, valued, and empowered Detail-oriented with an artistic eye-appreciates the art and science behind beauty Professional, polished, and confident with strong boundaries Eager to learn, grow, and stay on top of new technologies and techniques Team player with a growth mindset-no drama, no ego, lifts others up Trustworthy, ethical, and upholds the highest standards of integrity and safety Qualifications: Excellent interpersonal, organizational, and multitasking skills Tech-savvy and proficient in scheduling software (Aesthetic Record) Professional appearance and demeanor Passion for aesthetics, wellness, and client care Health & wellness experience required Schedule: Part-Time: Wednesday-Friday 9am-5pm, Saturday 9am-2pm Compensation: Part-time, hourly based upon experience Location: Hillsboro, OR (also serving Beaverton, Portland, Lake Oswego, Clackamas) Career Advancement: Opportunities for growth and continued education
    $34k-53k yearly est. 60d+ ago
  • Medical Receptionist

    Emerald Staffing

    Front desk coordinator job in Portland, OR

    Job DescriptionAbout UsWe are seeking a Medical Receptionist with a positive, upbeat personality who is passionate about patient care. This role is the first point of contact for patients, so professionalism and a friendly demeanor are essential. You'll play a key role in creating a welcoming environment while managing administrative tasks efficiently. Responsibilities Schedule patient appointments and procedures according to established protocols Register new patients and update demographic and insurance information Scan and upload insurance cards and IDs; take patient photos if needed Notify clinical staff of patient arrivals Prepare charts and verify required information for upcoming appointments Collect co-pays and other payments at time of visit Qualifications and Skills 1+ year of recent office or customer service experience Professional, team-oriented attitude Ability to pass background check and drug screening Schedule: Monday - Friday (8:00AM - 5:00PM) Compensation: $19.00-$22.00/hr We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).
    $19-22 hourly 2d ago
  • Medical Receptionist

    Epiphany Dermatology

    Front desk coordinator job in Portland, OR

    Job Description What We're Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients! What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Prior medical receptionist experience preferred. Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas. Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
    $32k-40k yearly est. 12d ago
  • Front Desk Receptionist

    Omega Gymnastics

    Front desk coordinator job in Beaverton, OR

    Responsive recruiter Replies within 24 hours Benefits: Uniform Top Provided Simple IRA Employee discounts Opportunity for advancement Training & development OMEGA is a premier gymnastics academy in Beaverton, Oregon seeking a high-energy, detail-oriented professional for part-time reception and general office responsibilities. Qualified Applicants Possess: • Basic computer skills.• Ability to use a basic multi-line phone.• Basic math skills.• Basic typing skills.• Customer Service skills.• Punctual, detail-oriented, efficient, and exhibit excellent work habits.• Ability to perform multiple tasks and priorities concurrently with a positive attitude and approach. • Ability to act and dress professionally in the work environment. • Availability to work evenings and weekends. • High School Diploma (or equivalent hours). • Capable of lifting 30 pounds.• Skill at walking on uneven surfaces. Essential Job Duties Include but are not limited to: • Retrieving main office messages and forwarding them to appropriate personnel.• Answer incoming telephone calls with a friendly and professional voice.• Answer questions about classes and provide callers with address, directions, and basic gym information.• Interact positively with customers and co-workers in a positive, respectful, and professional manner.• Welcome on-site visitors, determine the nature of business, and provide class information, student forms, and schedule trial classes.• Take payments for customer accounts and classes.• Keep lobby, restrooms, and pro-shop tidy and welcoming. Compensation: $15.95 - $20.00 per hour Oregon Metropolitan Elite Gymnastics Academy known as OMEGA Gymnastics was founded in 2008 and is located in Beaverton, Oregon. OMEGA Gymnastics has gymnastics classes for students ages 18 month to adult in Recreational children's gymnastics, Competitive Gymnastics, Preschool, Camps, and Adult Classes.
    $16-20 hourly Auto-Apply 60d+ ago
  • Front Office Medical Assistant

    Opportunitiesconcentra

    Front desk coordinator job in Portland, OR

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $31k-40k yearly est. Auto-Apply 4d ago
  • Patient Representative (Patient Account Rep 1)

    OHSU

    Front desk coordinator job in Portland, OR

    As the Patient Representative you will review accounts, refund patients and insurance companies. Assist Tuality cash team as needed by sorting/dist. mail, scanning refund and other documents as needed into Onbase. In this role your duties will include bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations Function/Duties of Position Third party follow-up and collection: * Within the stratified processing environment, collect assertively and proactively money due OHSU by contacting (through telephoning, emailing, and/or accessing on-line systems) third parties (insurance carrier, various government programs, etc.) * Provide explanation of charges and additional requested information to the third parties. * Analyze accounts to determine coordination of benefits, refunds, and denials to insure appropriate resolution of accounts. * Review billing to determine medical records necessary to provide complete processing of claim. * Analyze accounts with regard to billing and payment history and uses judgment to determines appropriate follow-up action based on departmental guidelines * Contact patient/guarantor to resolve issues (includes tracing and locating patient/guarantor by telephoning and/or sending written correspondence.) * Analyze accounts and interpreting contracts that dictate how claims should be paid and processing adjustments for contract interpretation. * Comply with special billing and follow-up requirements regarding adoptions, court holds, motor vehicle and personal injury accidents, and other unique or sensitive accounts * Work reports of denied claims to trend and report these claims to the department and to our front end partners * Work closely with admitting, care management and ambulatory services on the denied claims for resolution and feedback purposes * Prepare the appeals for selected denials Billing * Submit bills that comply with all appropriate regulations, managed care contracts to third party payors. * Calculate the correct reimbursement of all managed care claim Other Duties as Assigned Required Qualifications * Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR * Four years of general collection, billing or customer service experience; OR * Equivalent combination of education and experience. * Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire. Positions outside of Patient Business Services may not require certification. * Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications * 1 year of recent medical collection and/or billing experience. Work experience must have occurred within five years of the date of hire. * Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using WORD, spreadsheet construction in EXCEL. * Familiarity with DRG, CPT, HCPC and ICD-10 coding. Job Related Knowledge, Skills and Abilities (Competencies): * Typing 45 wpm * Ability to use multiple system applications * Demonstrated ability to communicate effectively verbally or in writing. * Demonstrated ability to prioritize and accomplish multiple tasks in a fast paced environment; consistently adhering to defined due dates * Experience in billing Hospital claims or UB-04 claims. * Knowledge of and experience in interpreting managed care contracts. * Must be able to perform the essential functions of the position with or without accommodation Additional Details Benefits: * Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee * Two separate above market pension plans to choose from * Vacation- up to 200 hours per year depending on length of service * Sick Leave- up to 96 hours per year * 8 paid holidays per year * Substantial Tri-met and C-Tran discounts * Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
    $31k-37k yearly est. Auto-Apply 10d ago
  • Patient Representative (Patient Account Rep 1)

    Bicultural Qualified Mental Health Associate (Qmhp

    Front desk coordinator job in Portland, OR

    As the Patient Representative you will review accounts, refund patients and insurance companies. Assist Tuality cash team as needed by sorting/dist. mail, scanning refund and other documents as needed into Onbase. In this role your duties will include bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations Function/Duties of Position Third party follow-up and collection: Within the stratified processing environment, collect assertively and proactively money due OHSU by contacting (through telephoning, emailing, and/or accessing on-line systems) third parties (insurance carrier, various government programs, etc.) Provide explanation of charges and additional requested information to the third parties. Analyze accounts to determine coordination of benefits, refunds, and denials to insure appropriate resolution of accounts. Review billing to determine medical records necessary to provide complete processing of claim. Analyze accounts with regard to billing and payment history and uses judgment to determines appropriate follow-up action based on departmental guidelines Contact patient/guarantor to resolve issues (includes tracing and locating patient/guarantor by telephoning and/or sending written correspondence.) Analyze accounts and interpreting contracts that dictate how claims should be paid and processing adjustments for contract interpretation. Comply with special billing and follow-up requirements regarding adoptions, court holds, motor vehicle and personal injury accidents, and other unique or sensitive accounts Work reports of denied claims to trend and report these claims to the department and to our front end partners Work closely with admitting, care management and ambulatory services on the denied claims for resolution and feedback purposes Prepare the appeals for selected denials Billing Submit bills that comply with all appropriate regulations, managed care contracts to third party payors. Calculate the correct reimbursement of all managed care claim Other Duties as Assigned Required Qualifications Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR Four years of general collection, billing or customer service experience; OR Equivalent combination of education and experience. Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire. Positions outside of Patient Business Services may not require certification. Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications 1 year of recent medical collection and/or billing experience. Work experience must have occurred within five years of the date of hire. Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using WORD, spreadsheet construction in EXCEL. Familiarity with DRG, CPT, HCPC and ICD-10 coding. Job Related Knowledge, Skills and Abilities (Competencies): Typing 45 wpm Ability to use multiple system applications Demonstrated ability to communicate effectively verbally or in writing. Demonstrated ability to prioritize and accomplish multiple tasks in a fast paced environment; consistently adhering to defined due dates Experience in billing Hospital claims or UB-04 claims. Knowledge of and experience in interpreting managed care contracts. Must be able to perform the essential functions of the position with or without accommodation Additional Details Benefits: Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee Two separate above market pension plans to choose from Vacation- up to 200 hours per year depending on length of service Sick Leave- up to 96 hours per year 8 paid holidays per year Substantial Tri-met and C-Tran discounts Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
    $31k-37k yearly est. Auto-Apply 11d ago
  • Associate Patient Care Coordinator and Patient Care Coordinator

    Providence St. Joseph's Health 4.2company rating

    Front desk coordinator job in Portland, OR

    This is a combined posting for an Associate Patient Care Coordinator and Patient Care Coordinator. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply. We are growing and hiring for multiple openings in Primary Care and Specialty Care Clinics in the Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties). We will discuss current open positions and your preferences during the interview. Providence caregivers are not simply valued - they're invaluable. Join our team at PROVIDENCE HEALTH & SERVICES - OREGON and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Key Responsibilities * Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone. * Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience. * Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information, and patient support. * Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC). * Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care. * Able to manage multiple tasks and competing priorities Associate Patient Care Coordinator (1) Required Qualifications: * 6 months of customer service related experience. Preferred Qualifications: * 6 months of office experience, medical office preferred. Recent experience in the medical field. * 6 months of electronic medical record experience (e.g. EPIC) Salary Range, Oregon Min: $19.40, Max: $29.08 Patient Care Coordinator (2) Required Qualifications: * 1 year of experience in medical/healthcare setting. * Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. * Electronic Medical Records experience (e.g. EPIC) Salary Range, Oregon Min: $21.16, Max: $32.37 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
    $40k-55k yearly est. 3d ago
  • Patient Coordinator (20757)

    Eye Health Northwest 4.2company rating

    Front desk coordinator job in Hillsboro, OR

    This position is an in-person position, M-F role. Pay range starting between $21-$22 hourly, with a weekly commission component. Act as first point of contact for patients in the clinic. Greet and check patients into the clinic. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient's family. Confirm, prepare, and process patient information for appointments. Process payment for services, and check patients out of the clinic. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and "customer service," representing EHN in a professional manner at all times. Supervisory Responsibilities This position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group. Primary Duties and Responsibilities * Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times. * Efficiently manage patient flow into and/or out of the clinic in a manner that minimized patient wait times. * Assist patient with forms and ensure all patient information is accurate and updated in our records, including personal information, insurance coverage and carrier, and primary physician. * Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate. * Collect co-payments and verify referrals. * Maintain a neat, clean, and orderly reception and waiting room area. * Perform cashier duties by following established procedures for processing and recording payments; accurately total visit charges, reviews charge slips for correct information, takes payments, balances, and verifies and post daily batch and verify end of the day Instamed totals. * Follow established procedures for checking patients into the clinic, processing payments, and checking patients out of the clinic. * Follow established procedures for fee tickets, including alphabetizing tickets and assessments and scanning to Bookkeeping at the appropriate time. * Adhere to established clinic protocols for opening and closing the clinic depending on your shift. This includes, but is not limited to, arriving before the first patient of the day, or staying until the last patient leaves, unlocking or locking all the doors, turning off or setting the alarm. * Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. * Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone. * Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. * Adhere to all safety standards as established by company policy and OSHA requirements. * Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations. Secondary Functions * Duties may focus on any one or combination of the following: admit/check-in, check-out, cashier. * Duties may focus on coordinating appointments and paperwork. * May assist with Scheduler function as needed. * Order clinic supplies as needed. * Contact no shows and set up recalls. * Verify vision insurance authorizations. * Same day OHP Verification. * Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall, including but not limited to insurance eligibility, scanning, collecting contact lens fees, or ordering contacts. Physical Demands / Work Environment * Majority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated, and moderately paced environment. * Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Manual/finger dexterity as necessary to perform daily job duties. * Frequently required to stand and/or walk for short periods of time throughout shift. * Occasionally required to stand and/or walk for extended periods of time. * Occasionally required to sit for extended periods of time. * Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds. Reasonable Accommodations To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $21-22 hourly 9d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Longview, WA?

The average front desk coordinator in Longview, WA earns between $32,000 and $50,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Longview, WA

$40,000
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