Front desk coordinator jobs in Michigan City, IN - 1,158 jobs
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Trading Application Support Front Office
Quanteam-North America (Rainbow Partners Group
Front desk coordinator job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
$29k-37k yearly est. 4d ago
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Patient Access Specialist
Us Tech Solutions 4.4
Front desk coordinator job in Chicago, IL
Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues, as necessary.
Responsibilities:
Maintains patient confidentiality per HIPAA regulations.
Provides exceptional customer service to patients which establishes a positive first impression of clients.
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Interacts with various hospital departments and physician's offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
Reaches out to patients to schedule an appointment as defined.
Performs medical necessity checks as necessary for scheduled services, communicate options to patient if appointment fails.
Inform patients of any issues with securing the financial account for their encounter.
Completes out-of-pocket estimations as requested by patients.
Provides training and education as needed.
Manages work schedule efficiently, completing tasks and assignments on time.
Completes other duties assigned by manager. Cross training between various departments will take place to ensure coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Use effective service recovery skills to solve problems or service breakdowns when they occur.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Adherence to all department policies and compliance requirements.
Avoids putting patients in financial or safety risk.
Experience:
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry/typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem-solving skills.
Education:
High School diploma or equivalent.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Job ID: 25-55226
Recruiter Name: Muskan Gupta
Contact: **************
$31k-37k yearly est. 3d ago
Receptionist
BGSF 4.3
Front desk coordinator job in Chicago, IL
FrontDesk / Office Support Coordinator (Contract)
Schedule: 32 hours per week
A well-established professional services office is seeking a reliable and friendly FrontDesk / Office Support Coordinator to provide onsite support on a contract basis. This role is ideal for someone who enjoys being the first point of contact in an office environment and is comfortable pitching in with a variety of tasks as needs arise.
Schedule
Monday-Thursday
8:00 AM - 5:00 PM
Key Responsibilities
Staff the frontdesk and greet visitors with a welcoming, professional demeanor
Answer and route incoming calls and emails
Maintain an organized and presentable reception area
Provide general office and administrative support as needed
Assist with light hospitality support, including conference room setup and refreshing supplies during meetings
Support meetings by discreetly entering and exiting conference rooms as needed
Use Microsoft Word and Excel for basic administrative tasks
Pitch in on a wide variety of ad hoc tasks during a busy office transition period
Requirements
At least 1 year of experience in a frontdesk, receptionist, or office support role
Working knowledge of Microsoft Office (Word and Excel)
Strong customer service and interpersonal skills
Reliable, punctual, and dependable
Comfortable working fully onsite
Flexible, team-oriented attitude
$26k-33k yearly est. 4d ago
Emergency Department (ED) Registrar - 2nd Shift - 249531
Medix™ 4.5
Front desk coordinator job in Chicago, IL
We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patient care.
About the Role
As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department.
Day-to-Day Responsibilities
Greet and register patients in the Emergency Department and other inpatient/outpatient areas
Verify demographic and insurance information with accuracy
Collect insurance details and complete pre-collections when possible
Assist patients from arrival through hand-off to clinical staff
Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions
Maintain professionalism and urgency in a high-volume, high-acuity setting
This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment.
Training
4-6 weeks of training in ER and Admissions
Training is Monday-Friday
Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM)
Required Skills
Insurance knowledge
Registration experience
Strong customer service skills
Comfortable in a patient-facing role
Available Full-Time Shifts
2:00 PM - 10:00 PM | Days Off: Sunday & Friday
3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday
3:00 PM - 11:00 PM | Days Off: Sunday & Monday
$28k-35k yearly est. 2d ago
Standardized Patient
The Illinois College of Osteopathic Medicine 4.0
Front desk coordinator job in Chicago, IL
Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories, personalities, emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students and health professionals as part of their training. This is a part-time position with intermittent work hours.
There are three levels of roles in the program, each requiring specific skills and experience:
Standardized Patient (SP): Simulates patient scenarios for educational purposes.
Physical Examination Teaching Associate (PETA): Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques. They can also address the communication skills needed.
Sensitive Exam Teaching Associate (SETA): Standardized patient encounters involving sensitive exams. This role requires additional training due to the nature of the exam. Sensitive exams typically include breast, pelvic, rectal, and/or testicular exams.
KEY RESPONSIBILITIES
Simulate patient cases accurately and consistently, including history of current concern, affect/behavior, and physical findings in a standardized, accurate and reliable manner
Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs. Duties may involve instruction of appropriate examination techniques for both physical and mental health assessments
Provide written and verbal feedback to learners
Document learner performance with accuracy and consistently using electronic systems
Participate in both in-person and virtual simulations as needed
Monitor other SPs for quality assurance
Accept ongoing feedback and incorporate supervisor feedback into performance
Maintain confidentiality of learner information and assessment data
Respond to email messages and electronic communications promptly
Demonstrate professional behavior and accountability for actions
Work collaboratively as a team member
Maintain commitments to the SP Program
BASIC QUALIFICATIONS
Ability to work effectively with diverse populations and demonstrate cultural sensitivity
Ability to communicate clearly and effectively with learners from various medical and mental health educational programs
Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades
Strong organizational skills in all work aspects
Ability to work effectively as part of a team and independently
Objective and unbiased approach to healthcare interactions
Highly reliable and punctual in attendance for both in-person and virtual sessions
Flexible and able to adapt in different work situations and learning environments
Comfort with appropriate physical and mental health assessments by healthcare students and professionals
Proficient with technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications
REQUIREMENTS
High school diploma or equivalent
Previous experience in healthcare, education, or customer service preferred, but not required
Completion of Standardized Patient training program upon hire
COMPENSATION
The hourly rate ($28 - $33) varies depending on the level of SP services being provided. These services include SP, PETA, and SETA. Preparation/training for sessions (typically done at home) is paid at a lower rate.
ADDITIONAL INFORMATION
Standardized Patients (SPs and PETAs) will be recorded for teaching and assessment purposes only using both video recording equipment and virtual platforms.
Due to the nature of the training and the conditions being portrayed, existing health conditions may determine which cases and situations an SP will be recruited to portray. This will be considered on a case-by-case basis.
All employees must comply with university policies regarding background checks.
Compensation & Benefits
This opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
******************************************************
The Chicago School is an Equal Opportunity Employer.
Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.
$28-33 hourly Auto-Apply 60d+ ago
Full-Time Patient Care Coordinator - Front Desk | No Nights, On-Call or Weekends!
Communications & Power Industries 4.8
Front desk coordinator job in Munster, IN
CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve.
As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives.
We have an immediate need for a dependable and experienced individual to join our medical team as a Patient Care Coordinator - FrontDesk for our ASC based in Munster, IN.
Responsibilities
Serves patients by greeting and helping fill out registration paperwork upon check in.
Schedule patients into ECW for procedures as received from other facilities, and coordinate with other facilities to maintain schedule for multiple providers.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.
Manage patient accounts by verifying insurance, updating personal and financial information at each visit, confirming eligibility and benefits, and securing required pre-certifications and authorizations for scheduled procedures.
Create charts and schedules for each procedure day (includes labels, nursing packets and insurance information).
Provide information concerning outstanding patient balances and collect outstanding funds.
Collect co-pays and create patient receipts.
Apply appropriate customer service skills and proactive communication when dealing with patients. Speaks clearly and in a mature, professional manner.
Answer a multi-line telephone and route callers to the appropriate person.
Maintain the patient waiting area.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing all needs on the weekly order sheet and scheduling equipment service and repairs.
Demonstrate CPIhealth values with every encounter: Patient Centered, nurturing, teamwork, integrity, and innovation.
Provides clear explanations of appropriate patient-related policies and always maintains safety and dignity of patients.
Ensure all vendors/visitors sign-in and wear appropriate identification.
Responsible for incoming cash, checks and credit card receipts until balanced and deposited by manager/designee.
When needed, open and sort all office mail.
Scanning paper records/charts received to appropriate patient's chart in EMR and maintaining said records.
Contributes to team effort by accomplishing related results as needed.
Performs other duties as assigned to support the mission, values, and strategies of CPIhealth.
This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change.
Requirements
High School diploma or equivalent.
Recent frontdesk experience in a medical setting.
BLS certified a plus.
Knowledge of medical terminology and medical environment a plus.
Knowledge of insurance a plus.
Exceptional customer service skills.
Ability to multi-task, problem solve, and prioritize tasks based on urgency.
Friendly, positive and professional demeanor.
Ability to work cooperatively and communicate effectively with others.
Flexibility, promptness, and desire to be a team player.
Excellent organizational, oral, and written communication skills.
Exceptional attention to detail with emphasis on accuracy and efficiency.
Pay rate: $16 - $18 per hour, depending on experience
Schedule: Full time, 40 hours per week
Comprehensive Benefits plan including:
•
Medical, Dental, Vision insurance
• Paid Time Off (accrued)
• Flexible Spending Account for Health & Dependent Care
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long-Term Disability
• 401(k) with matching
$16-18 hourly 6d ago
Home Care Rep
European Service at Home, Inc. 4.3
Front desk coordinator job in Chicago, IL
Job Description
European Service at Home (ESAH) is a well-established mid-sized to large family services company. We provide the hands-on experience to set you up for success with our company's planned and implemented Care Program, which includes direct supervision of Caregivers. The Home Care Service Representative commutes to our office to schedule client appointments and coordinate their daily schedule. The right candidate will also travel throughout towns to conduct in-home visits at each client's home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.
Bilingual is a plus
Start rate: $21-22 (BOE)
BENEFITS:
Working in a friendly team environment with a collective Diversity Program
Job Training
Medical, Dental, vision, and Life Insurance
Vacation & Paid Time Off
Paid Holidays
Bereavement Leave
Job duties:
Serves as a resource for technical questions, applications, and problem-solving
Insures client and employee safety, assesses possible risks, and works on its prevention
Makes home visits, as necessary, to provide hands-on training and assistance
Personally substitutes HCA, if necessary
Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members, clients, and employees
Works in a team to assure accomplishment of the company's goals
Qualifications:
Excellent communication skills in English
bilingual is a plus
Must have a vehicle
A high school diploma or general education diploma
Willingness to substitute caregiver
Basic computer skills
Some office experience
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$21-22 hourly 18d ago
Administrative Front Desk Coordinator
American Dental Partners 3.9
Front desk coordinator job in Chicago, IL
Administrative FrontDeskCoordinator - Full-Time | Launch Your Career in Healthcare
American Dental | Chicago, IL
Looking for more than just a job? This is your opportunity to step into a professional, supportive environment where you'll gain valuable experience, receive hands-on training, and grow with a team that's invested in your future.
American Dental is hiring a FrontDeskCoordinator to be the welcoming face of our practice. This full-time position is ideal for someone who's organized, people-oriented, and ready to thrive in a healthcare setting. We'll teach you the skills-you bring the drive.
What Makes This Role Exciting:
Full-time stability in a respected, patient-centered healthcare organization
Structured training and career growth-we promote from within
A friendly, collaborative team that values communication and professionalism
8 Chicagoland locations offering convenient commute options
Modern, well-organized offices where your work truly matters
What You'll Be Doing:
Greeting patients and managing the frontdesk with warmth and professionalism
Scheduling appointments, answering phones, and coordinating daily office flow
Assisting with treatment plans, billing questions, and insurance coordination
Supporting smooth communication between clinical and administrative teams
What We're Looking For:
Strong communication skills and a customer-first approach
Organized, dependable, and eager to learn
Comfortable with technology and new systems
A polished, positive attitude and a collaborative spirit
Benefits Include:
(Waiting period applies)
Paid Time Off + Holidays Paid
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus opportunities
Supportive team environment and clear path for growth
If you're ready to grow your career in a place that values you, supports your development, and treats you like family-this is your moment.
Apply today or learn more at atooth.com. We look forward to meeting you.
$32k-39k yearly est. Auto-Apply 36d ago
Front Desk Clinic Sales Coordinator
Herb + ŌHm
Front desk coordinator job in Chicago, IL
Benefits:
Employee discounts
Free food & snacks
Paid time off
Herb + Ōhm is a luxury integrative medicine practice rooted in the wisdom of Traditional Chinese Medicine, designed for the needs of modern Chicagoans. We are a women-owned and operated clinic passionate about helping people regain their health and quality of life.
We are seeking a FrontDesk Clinic Sales Coordinator who thrives in a sales-oriented, patient-centered environment. This role combines the professionalism of a medical frontdesk with the excitement of sales. The right candidate will get a thrill from meeting KPIs, selling memberships, and booking consultations-while providing a warm, polished first impression for every patient.
As the FOH Coordinator, you'll:
Serve as the first point of contact-answering phones, greeting patients, and scheduling consults.
Confidently guide prospective patients through booking consultations and treatment plans.
Conduct insurance verifications and billing with accuracy and attention to detail.
Manage patient engagement from first contact through checkout, ensuring they feel valued and cared for.
Track sales KPIs (consults booked, memberships sold, conversions, etc.) and work towards meeting and exceeding targets.
Collaborate closely with the clinical and operations teams to keep the clinic running smoothly.
Learn BOH (how to assist practitioners) to fill in when needed
Email us at ********************** to apply, please send us your resume and a introduction to yourself and why you are interested in the position. Compensation: $17.00 - $20.00 per hour
Herb + Ōhm is more than a clinic - it's a collective of modern healers united by compassion, integrity, and innovation.
Our team blends ancient healing arts with modern medical science to create personalized, measurable care that transforms lives.
We believe our culture is the heart of our success - one built on mentorship, education, and genuine connection. Here, growth is supported, excellence is celebrated, and purpose is at the center of everything we do.
$17-20 hourly Auto-Apply 60d+ ago
Dental Front Office Coordinator
J & J Dental Support Services
Front desk coordinator job in Chicago, IL
Join a High-Energy, Patient-Focused Dental Team in a Brand-New Facility!
About Us: Dental Group of Chicago is growing, and we're on the lookout for a kind, detail-oriented, and experienced Dental Front Office Coordinator to join our incredible team. You'll be working alongside 3 fantastic associate dentists in our newly expanded, state-of-the-art 10-operatory facility-conveniently located with free employee parking.
Why You'll Love It Here:
$23-$27/hour + transparent monthly bonuses
401(k) + match
Medical & vision insurance
Discounted dental care for you and your family
Paid time off & vacation
Employee referral bonuses
Schedule:
Full-time
Flexible shifts: 6, 8, or 12 hours
Office Hours: Mon-Fri 8 AM-8 PM, Sat 8 AM-2 PM
Required: 2 evenings/week + 2 Saturdays/month
What We're Looking For:
Understanding of Dental Front Admin duties - answering phones, scheduling patients, greeting/checking patients in, communicating with clinical staff to ensure the best patient experience, ect.
Experience presenting dental treatment plans and reviewing PPO insurances and out of pocket costs (required)
Strong computer skills (OpenDental experience is a plus)
Clear communicator with a passion for patient care
Positive, team-first mindset
Our Core Values:Rise Up, Help First, Ego is Not Your Amigo, Show Up, Kick Ass
We live these values every day - and we're looking for someone who does the same.
Ready to love where you work? Apply today - we can't wait to meet you!
$23-27 hourly Auto-Apply 60d+ ago
Front Office II
Beacon Oral Specialists
Front desk coordinator job in Oak Lawn, IL
We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.
Responsibilities:
Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities.
Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.
Required Qualifications:
High school diploma or equivalent is required.
1 or more years of experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is required.
Proficiency in computer software applications.
Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
Professional language and customer service mindset
Effective written and verbal communication skills
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.
Schedule:
Monday to Friday, 8 hour shift
Benefits:
401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Referral Program
Special Requirements:
Woking in-office is an essential function to this job.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$29k-37k yearly est. 17d ago
Overnight Front Office Coordinator
Swissotel 3.4
Front desk coordinator job in Chicago, IL
BE LIMITLESS Do what you Love, Care for the World, Challenge the Status Quo!
WELCOME TO SWISSÔTEL CHICAGO Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!
Be Bold, Be Inspired, Be You.
Job Description
WHAT YOU WILL BE DOING:
You are friendly, detail-oriented and love the rush of handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - and it just so happens you'll be doing just that in an award-winning hotel.
First impressions are everything! As a Front Office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. The Front Office team is at the heart of the hotel life, giving you the opportunity to work with international teams with different backgrounds and personalities. You will find a team that will welcome any new ideas you will bring.
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to create a personalized and memorable experience to our guest journey
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
Uphold the highest confidentiality and security regarding our Guest information
Reports any hazards, risks, accidents as required
Prepare for Guest arrivals in accordance with Swissôtel Hotels & Resorts' procedures, including special request reservations and VIP Guests.
Maintains updated information of all daily activities, event and meetings taking place in the hotel
Any other tasks that may be assigned
Physical aspects of the position include but are not limited to the following:
Frequent standing and walking throughout the shift
Occasional bending, kneeling, pushing, pulling
Occasional lifting and carrying up to 50 lbs
Qualifications
YOUR EXPERIENCE AND SKILLS INCLUDE:
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus 1 year in related and/or equivalent hospitality experience preferred
Flexibility in working different and rotating shifts.
Demonstrate strong communication skills both verbal and written.
Additional Information
WHAT IS IN IT FOR YOU:
Position Hourly Rate: $26.30, plus $1 hourly overnight premium for overnight shifts.
Employee Benefit Card offering discounted rates at Accor worldwide
Learning & Development programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
Extended Benefit Package
Heart + Artist = Heartist
Our Heartist Culture
At Accor, we are all Heartists . Passionate and experts in what we do, each and every one of us, with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist way of being.
Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we're connected heart to heart. How we do it? We care, we dare, we place people at the heart of everything we do.
We aim at creating exceptional experiences that will turn both guests and employees into raving fans, because our own well-being in our jobs is just as important as our guest fulfillment. Like all good stories, everything is related. We are driven by our shared values.
Come As You Are
Imagine a workplace with leaders and colleagues who show up real, who embrace vulnerability, let go of egos and inspire authentic, genuine connections. Come as YOU are by adding your voice to 120 cultures and counting. Our culture of inclusion welcomes everyone, regardless of race, gender, background, or… anything really!
For five years in a row, our colleagues have voted Swissôtel Chicago a Top Workplace and every day we strive to bring our best selves to work to live up to this tremendous honor. We are looking for individuals who love nothing more than to connect with fellow humans. If you love the idea of building a career and being celebrated in your job for simply being YOU - then apply with us today and tell us about yourself!
Our Community Outreach
Our colleagues are passionate about connecting to the world and to others. We extend this passion to our Chicago community through our partnership with SOS Children's Villages Illinois, a family focused organization that strengthens broken families, brings education and provides a safe and positive environment for underprivileged children. What started as a fundraising campaign quickly evolved into a heart campaign, giving hope to children, who were once less-fortunate, and showing them that we are dedicated to providing a brighter future.
Our Vitality
Made possible by Harry Weese's visionary design, Swissôtel Chicago boasts “forever” views of the Chicago skyline, Navy Pier, and Lake Michigan. Our colleague culture is inspired by Vitality; united by a common goal to deliver heartfelt service, build meaningful relationships and lead quality lives. With incomparable event space, 662 newly renovated guest rooms and suites, a one of a kind penthouse ballroom and flawless food & beverage delivery, Swissôtel Chicago is the premiere hotel in Chicago for leisure and conference guests.
About Accor
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams.
We're so much more than hotels-we're creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
About Swissôtel Hotels & Resorts
Swissôtel Hotels & Resorts got its start in Switzerland, a country known for big mountains and equally high standards of living. Its contemporary Swiss style and locally inspired flair attracts business and leisure travelers who enjoy high-end hotels but prefer fresh innovation to stale pretension. Conveniently located where travelers want to be, Swissôtel provides guests with the opportunity to stay in the heart of city centers worldwide where access to business and shopping districts are right around the corner. Swissôtel properties can be found in over 30 well-located properties around the world, with many more in development.
As guests of the world, every Swissôtel upholds Swiss sustainability standards. In fact, Swissôtel has a mission: to treat guests, team members, and the environment with equal respect. Swissôtel is now part of Accor, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences around the globe. But no matter how international Swissôtel becomes, just like the country it was founded in, it remains a small hotel at heart.
$26.3 hourly 17d ago
Overnight Front Office Coordinator
Accorhotel
Front desk coordinator job in Chicago, IL
BE LIMITLESS Do what you Love, Care for the World, Challenge the Status Quo!
WELCOME TO SWISSÔTEL CHICAGO Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!
Be Bold, Be Inspired, Be You.
Job Description
WHAT YOU WILL BE DOING:
You are friendly, detail-oriented and love the rush of handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - and it just so happens you'll be doing just that in an award-winning hotel.
First impressions are everything! As a Front Office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. The Front Office team is at the heart of the hotel life, giving you the opportunity to work with international teams with different backgrounds and personalities. You will find a team that will welcome any new ideas you will bring.
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to create a personalized and memorable experience to our guest journey
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
Uphold the highest confidentiality and security regarding our Guest information
Reports any hazards, risks, accidents as required
Prepare for Guest arrivals in accordance with Swissôtel Hotels & Resorts' procedures, including special request reservations and VIP Guests.
Maintains updated information of all daily activities, event and meetings taking place in the hotel
Any other tasks that may be assigned
Physical aspects of the position include but are not limited to the following:
Frequent standing and walking throughout the shift
Occasional bending, kneeling, pushing, pulling
Occasional lifting and carrying up to 50 lbs
Qualifications
YOUR EXPERIENCE AND SKILLS INCLUDE:
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus 1 year in related and/or equivalent hospitality experience preferred
Flexibility in working different and rotating shifts.
Demonstrate strong communication skills both verbal and written.
Additional Information
WHAT IS IN IT FOR YOU:
Position Hourly Rate: $26.30, plus $1 hourly overnight premium for overnight shifts.
Employee Benefit Card offering discounted rates at Accor worldwide
Learning & Development programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
Extended Benefit Package
Heart + Artist = Heartist
Our Heartist Culture
At Accor, we are all Heartists . Passionate and experts in what we do, each and every one of us, with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist way of being.
Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we're connected heart to heart. How we do it? We care, we dare, we place people at the heart of everything we do.
We aim at creating exceptional experiences that will turn both guests and employees into raving fans, because our own well-being in our jobs is just as important as our guest fulfillment. Like all good stories, everything is related. We are driven by our shared values.
Come As You Are
Imagine a workplace with leaders and colleagues who show up real, who embrace vulnerability, let go of egos and inspire authentic, genuine connections. Come as YOU are by adding your voice to 120 cultures and counting. Our culture of inclusion welcomes everyone, regardless of race, gender, background, or… anything really!
For five years in a row, our colleagues have voted Swissôtel Chicago a Top Workplace and every day we strive to bring our best selves to work to live up to this tremendous honor. We are looking for individuals who love nothing more than to connect with fellow humans. If you love the idea of building a career and being celebrated in your job for simply being YOU - then apply with us today and tell us about yourself!
Our Community Outreach
Our colleagues are passionate about connecting to the world and to others. We extend this passion to our Chicago community through our partnership with SOS Children's Villages Illinois, a family focused organization that strengthens broken families, brings education and provides a safe and positive environment for underprivileged children. What started as a fundraising campaign quickly evolved into a heart campaign, giving hope to children, who were once less-fortunate, and showing them that we are dedicated to providing a brighter future.
Our Vitality
Made possible by Harry Weese's visionary design, Swissôtel Chicago boasts “forever” views of the Chicago skyline, Navy Pier, and Lake Michigan. Our colleague culture is inspired by Vitality; united by a common goal to deliver heartfelt service, build meaningful relationships and lead quality lives. With incomparable event space, 662 newly renovated guest rooms and suites, a one of a kind penthouse ballroom and flawless food & beverage delivery, Swissôtel Chicago is the premiere hotel in Chicago for leisure and conference guests.
About Accor
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams.
We're so much more than hotels-we're creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
About Swissôtel Hotels & Resorts
Swissôtel Hotels & Resorts got its start in Switzerland, a country known for big mountains and equally high standards of living. Its contemporary Swiss style and locally inspired flair attracts business and leisure travelers who enjoy high-end hotels but prefer fresh innovation to stale pretension. Conveniently located where travelers want to be, Swissôtel provides guests with the opportunity to stay in the heart of city centers worldwide where access to business and shopping districts are right around the corner. Swissôtel properties can be found in over 30 well-located properties around the world, with many more in development.
As guests of the world, every Swissôtel upholds Swiss sustainability standards. In fact, Swissôtel has a mission: to treat guests, team members, and the environment with equal respect. Swissôtel is now part of Accor, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences around the globe. But no matter how international Swissôtel becomes, just like the country it was founded in, it remains a small hotel at heart.
$26.3 hourly 49d ago
FRONT DESK COORDINATOR
Elite Dermatology
Front desk coordinator job in Chicago, IL
Job Description Elite Dermatology is seeking a frontdeskcoordinator for our office located at Illinois Masonic Medical Center, 3000 N. Halsted St. 60657. The part time to possibly a full-time position requires the individual to be available during the evening
(4:00PM 8:00PM)
Starting rate: $18.00 depending on qualifications. Generous benefit packages including health insurance are available. The hourly rate will increase after the conclusion of your training.
We are in need of a Patient Service Representative (Receptionist)
Bilingual Spanish a must.
The position requires:
1. Greeting patients.
2. Registering patients.
3. Collecting payments and cash management.
4. Answering and appropriately managing incoming telephone calls.
5. Scheduling patient appointments.
6. Knowledge of physician billing, insurance, EMR and multi-line telephones a must.
7. Must be able to read, write, and speak perfect English.
Personal characteristics and competencies include: Exceptional customer service skills, including the ability to use appropriate judgment, common sense, independent thinking and creativity when resolving customer issues; Ability to effectively handle challenging situations; Ability to balance multiple priorities; Ability to use personal computers and software applications, i.e., electronic medical records system; Must be able to type at least 40 WPM, and pass drug and background checks.
AA/EOE.
Email: **********************
$18 hourly Easy Apply 28d ago
Mac Properties Careers - Front Desk Coordinator
Mac Property Management
Front desk coordinator job in Chicago, IL
Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City. We are hiring a FrontDeskCoordinatorin Hyde Park! We have 1st and 2nd shifts available and the pay rate is $17/hour.
JOB OVERVIEW:
A FrontDeskCoordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As a FrontDeskCoordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security.
DUTIES AND RESPONSIBILITIES:
* Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally.
* Creates memorable experiences with a warm, welcoming personality.
* Develops a thorough knowledge of building procedures, features, and security practices.
* Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors and maintaining resident confidentiality.
* Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained.
* Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues.
* Handles package deliveries by accepting and logging packages for residents.
* Answers the telephone, forward calls and take messages when necessary.
* Performs other related duties and assignments as required.
QUALIFICATIONS
* People Person. The best part of serving others is creating experiences for them that go beyond the expected.
* Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing
* Experience. 1-2 years of previous experience passionately providing customer service to others.
* Requires basic knowledge of frontdesk equipment, including computer and telephone systems. Salesforce experience is a plus.
Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.
$17 hourly Auto-Apply 60d+ ago
Front Desk Coordinator
Mac Properties
Front desk coordinator job in Chicago, IL
at Mac Properties
Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City. We are hiring a FrontDeskCoordinatorin Hyde Park! We have 1st and 2nd shifts available and the pay rate is $17/hour.
JOB OVERVIEW:
A FrontDeskCoordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As a FrontDeskCoordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security.
DUTIES AND RESPONSIBILITIES:
Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally.
Creates memorable experiences with a warm, welcoming personality.
Develops a thorough knowledge of building procedures, features, and security practices.
Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors and maintaining resident confidentiality.
Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained.
Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues.
Handles package deliveries by accepting and logging packages for residents.
Answers the telephone, forward calls and take messages when necessary.
Performs other related duties and assignments as required.
QUALIFICATIONS
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing
Experience. 1-2 years of previous experience passionately providing customer service to others.
Requires basic knowledge of frontdesk equipment, including computer and telephone systems. Salesforce experience is a plus.
Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.
About Mac: We believe that the quality of one's life is directly related to the quality of one's home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.
$17 hourly Auto-Apply 60d+ ago
Medical Secretary / Front Office Receptionist
Concept Therapy
Front desk coordinator job in South Bend, IN
Job DescriptionMedical Secretary / Front Office Receptionist Job Type: Full-Time or Part-Time (In-Person) Schedule: MondayFriday, 8:00 AM5:00 PM No nights, weekends, or holidays Why Join Us
Concept Therapy is a fast-growing, patient-centered organization committed to providing professional staff, excellent service, and therapy of the highest quality. Our team thrives in a supportive, collaborative environment where every role contributes to exceptional patient care. We value reliability, compassion, and a strong work ethicand we invest in the people who help us grow.
Benefits & Perks
Competitive compensation
Great work environment
Career advancement opportunities
Benefits for full-time employees
Pay: $16.00 + (based on experience)
Job Summary
We are seeking a friendly, organized, and dependable Medical Secretary / Front Office Receptionist to join our team. In this role, you will be the first point of contact for patients entering our clinic. You will check patients in, gather or update medical information, answer phone calls, schedule appointments, and maintain accurate medical and administrative records. This position is ideal for someone who enjoys helping others, works well independently and within a team, and thrives in a fast-paced environment.
Key Responsibilities
Patient Interaction
Greet patients as they arrive and ensure a welcoming environment
Ascertain patient needs and complete check-in procedures
Pull existing medical records or obtain new patient histories
Administrative Duties
Answer phone calls and direct inquiries appropriately
Schedule new and existing patient appointments
File, upload, and organize documents
Check paperwork for accuracy and completeness
Handle medical records requests
Maintain comprehensive medical and correspondence records
Create spreadsheets and reports as needed
Process co-pays and manage frontdesk financial transactions
Qualifications
Previous office or medical office experience preferred
Medical insurance billing experience is preferred
Strong customer service and interpersonal skills
Excellent organizational skills and attention to detail
Ability to multi-task and work independently in a fast-paced environment
Proficiency in Microsoft Word, Excel, and basic computer programs
Work Location
In-person at:
3222 E Mishawaka Ave
South Bend, IN 46615
Learn more about us:
Website: ************************
Facebook: ******************************************
Ready to Join Our Team
If you are dependable, personable, and eager to grow with a thriving healthcare organization, we encourage you to apply today.
$16 hourly 13d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Front desk coordinator job in Evanston, IL
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Evanston, IL
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 6d ago
Front Desk Receptionist
Chenmed
Front desk coordinator job in Chicago, IL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$14.3 - $20.42 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 60d+ ago
Bilingual (Only) Part-Time Pediatric Front Desk Receptionist
Pediatrics On Demand Inc.
Front desk coordinator job in Oak Lawn, IL
Job Description
Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.
We are focused on high quality patient care and customer service. We are currently seeking a bright frontdesk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow's Leaders”.
Hourly: $18-$20 Depending on Experience
12 hour shifts
FrontDesk Responsibilities:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains payments form the patients
Obtaining consents for treatment
Verifying insurances and collecting copays and balances
Maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes
Must follow and enforce accepted safety practices for patients
Report any incidents/patient concerns to supervisor in a timely manner
Must display a professional, friendly, and courteous manner at all times
Being a team player
Performs other duties as assigned
Supervisory Responsibilities
Report attendance and tardy issues per shift as required
Maintain excellent attendance-lead by example
Other duties as required
Requirements:
Healthcare experience required
High school Diploma or GED
Ability to work evenings and weekends
Bilingual
Skills:
Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.
Job Type:
Part Time-Full Time
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How much does a front desk coordinator earn in Michigan City, IN?
The average front desk coordinator in Michigan City, IN earns between $23,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Michigan City, IN