Front desk coordinator jobs in Monroe, LA

Salary: $10.00-$14.00 Recare Coordinator Peach Tree Dental - Monroe, West Monroe, Ruston, Jonesboro Job Details: Salary: Starting from $10.00-$14.00/hourly Pay is based on experience, qualifications, and desired location. **incentives after training vary and are based on performance Job Type:Full-time Qualifications For Recare Coordinators: High school or equivalent (Required) Takes initiative. Has excellent verbal and written skills. Ability to manage all public dealings in a professional manner. Ability to recognize problems and problem solve. Ability to accept feedback and willingness to improve. Ability to set goals, create plans, and convert plans into action. Is a Brand ambassador, both in and outside of the facility. Benefits Offered For Full-Time Recare Coordinators: Medical, Dental, Vision Benefits Dependent Care & Healthcare Flexible Spending Account Simple IRA With Employer Match Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Perks & Rewards For Full-Time Recare Coordinators: Competitive pay + bonus Paid Time Off & Sick time 6 paid Holidays a year Full Job Description For Recare Coordinator With our hearts, minds, and hands, we build better smiles, better relationships, and better lives. Living this purpose over the last 25 years has allowed us to create a world-class dental organization that continues to grow. At every turn, you will see our continued investment in leadership, the community, and advanced technologies. Do you want to be a part of developing one of the leading models of dental care in Louisiana? Do you thrive in a fast-paced, progressive environment? The role of the Recare Coordinator could be for you! Please go to WWW.PEACHTREEDENTAL.COMto complete your online application and assessments or use the following URL:**********************************************

Description: Are you interested in joining a growing ophthalmology practice? Haik Humble Eye Center is seeking an enthusiastic and professional phone receptionist to join our dedicated and patient-focused group of healthcare professionals. Job Description: · Promptly answer a high volume of incoming calls in a polite and professional manner · Act as a liaison between patients and the clinic · Understand and complete patient requests · Create new patient accounts and input all relevant information · Schedule patient appointments appropriately and correctly · Obtain and input demographic and insurance information · Ensure calls are positive and patient-focused · Operate multi-line phone system and direct/transfer calls to other departments as needed · Use medical software system to document messages and direct to appropriate personnel · Use sound judgment and handle calls appropriately · Make outgoing calls as requested · Maintain patient confidentiality at all times · Review and analyze reports daily to ensure accuracy · Other duties assigned as needed Requirements: · Excellent verbal and written communication · Ability to effectively communicate on the telephone · Strong computer skills, including use of medical software · Thrive in a fast- paced environment · Superb at multi-tasking · Attention to detail · Strong customer service skills

Reports To: Front Office Manager Starting Pay: This position will be responsible for welcoming and greeting patients and visitors in person or on the phone; answering or referring inquiries. Excellent customer service, telephone skills, professionalism, flexibility, ability to effectively manage time, keeping organized, giving attention to detail, computer competency and focus on quality care are all must-haves to excel in this fast-paced, and growing practice. Essential Functions: Greeting and welcoming a high volume of patients on a daily basis Verifying insurance eligibility and ensuring that prior authorizations have been obtained Collecting deductibles, co-pays and co-insurance correctly Posting payments to patient's accounts Managing a cash drawer and balancing at the end of the day Schedule patients for return appointments and testing Requirements Skills and Qualifications Excellent communication skills Strong computer skills Ability to work flexible schedule, which includes some travel and weekends Ability to multi-task Strong problem-solving abilities Education and experience High school diploma or GED (Required) Minimum of two years Customer Service experience (Required) Experience with front desk in a medical office/optical field (Preferred) Experience working with several different types of insurance (Preferred) Experience working in a professional, fast-paced environment (Preferred) HIPPA compliance

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Receptionist At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Receptionist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Receptionist with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? * Work in a collaborative environment. * Be rewarded with a unique opportunity to make a difference * Competitive compensation package * Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost * Opportunities for advancement * Comprehensive insurance plans for medical, dental, and vision benefits * 401(K) with employer match * Paid time off, paid holidays, family, and pet bereavement * Pet insurance As an Elara Caring Receptionist, you'll contribute to our success in the following ways: * Greets visitors, serves as the first point of contact, and forwards them to the correct department and/or person in a timely manner. * Places, receives, and routes a high volume of calls, and relays messages/announcements. * Provides information to callers and visitors. * Distributes job applications to scheduled candidates. * Manages reception area and provides customer service. * Orders and distributes office supplies. * Assists other administrative staff with overflow work, including mailings, faxing and data entry. What is Required? * High School Diploma or GED Required * 2+ years as a receptionist or Administrative Assistant * Clerical experience working in a healthcare environment (medical office, clinic, hospital, or similar) strongly preferred * Working knowledge of the computer, including MS Office programs, database software and other office equipment a plus * Ability to work collaboratively with all teams, departments within the company, and work independently * Ability to demonstrate organizational skills and extreme attention to detail * Knowledge of the healthcare industry is preferred You will report to the Branch Director. This is not a comprehensive list of all job responsibilities; a full will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision. * Customer Service: This will have been satisfactorily performed when: * Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year. * All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints. * Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints. * Patients are informed of their rights and Advance Directives upon request. * Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times. * Patient Flow: This will have been satisfactorily performed when: * Documentation related to patient referrals is accurately processed at all times. * Patient appointments are scheduled and rescheduled as appropriate as evidenced by effective patient flow through the clinic at all times. * A variety of clerical duties (answers telephone calls, retrieves medical records, records data, types memorandums, etc.) are efficiently completed in a timely and efficient manner at all times. * Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process. * Payor Regulations: This will have been satisfactorily performed when: * Claim edits and denials are researched and discrepancies resolved within 2 days of notification. * All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt. * Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts. * Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times. * Patient payments for services rendered are verified and collected from patient 100% of the time; Account balances are verified, and the outstanding balance collected from patient and the daily cash fund reconciled daily. * A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times. * Other Duties As Assigned: This will have been satisfactorily performed when: * Other duties as assigned are completed. * Acts as a backup for others in the clinic as needed. * 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience. * High School Diploma or Equivalent * Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

The Patient Access Training Coordinator is responsible for establishing training programs for all employees with Patient Access roles/duties. Experience - Minimum of 2 years of teaching or training experience Education - Bachelor's Degree Special Skills - Multi-tasking and critical thinking skills; professional appearance, good communication skills, dependability, flexibility, teamwork Education/Training Programs Create and maintain all documentation of training materials. Maintain training schedule for new hire training and continuing education of employees. Conduct baseline competency testing, post training competency testing, and new hire course training. Quality Assess employee low performance scores to determine training needs and implement appropriate training to ensure success. Create a monthly QA process of employees. Other Duties as Assigned Performs other duties as assigned.

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Education: High School diploma or equivalent. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience. Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration Ensures each patient is assigned only one medical record number. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. Extensively documents each encounter in account notes to ensure successful cross-function communication. Ensures orders are received and are consistent with tests/procedures. Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. Insurance and Benefits Knowledge Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. Financial Collections Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. Understands and explains the details of the out-of-pocket calculation. Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. Collects cash, prints receipts, and balances cash drawers. Other Duties as Assigned Performs all other duties as assigned.

The Patient Access Training Coordinator is responsible for establishing training programs for all employees with Patient Access roles/duties. Responsibilities * Education/Training Programs * Create and maintain all documentation of training materials. * Maintain training schedule for new hire training and continuing education of employees. * Conduct baseline competency testing, post training competency testing, and new hire course training. * Quality * Assess employee low performance scores to determine training needs and implement appropriate training to ensure success. * Create a monthly QA process of employees. * Other Duties as Assigned * Performs other duties as assigned. Qualifications * Experience - Minimum of 2 years of teaching or training experience * Education - Bachelor's Degree * Special Skills - Multi-tasking and critical thinking skills; professional appearance, good communication skills, dependability, flexibility, teamwork

The future you want is within reach. Let's build it together. At PCL Civil Constructors, Inc., part of the PCL Family of Companies (PCL), we don't just build projects-we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry. We're a team of builders who care deeply about what we create and who we build it with. That includes you. We are not only investing in what's next in construction, we are investing in what's next for your career. Why Choose PCL? Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success-because when you succeed, we all do. Our offerings could include: * Employee ownership opportunities that build long-term value * Annual discretionary performance bonuses * 401(k) with company match * Industry-leading medical, dental and vision benefits * Prescription drug coverage and telemedicine services * Life, AD&D and disability insurance * Paid parental leave and family care support * HSA or FSA for healthcare, dependent care and transportation * Mental health and wellness support, including Employee Assistance Programs * Career growth pathways, leadership development and mentorship programs * Access to world-class training through PCL's College of Construction and professional development courses * Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions Here's how a Scheduler for PCL Civil Constructors, Inc. within Civil East contributes to our team: Responsibilities * Develops and maintains strong customer focused relationships with all stakeholders. * Understands project controls and procedures. * Prepares quantity take-offs and incorporates the production analysis into the schedule. Reviews the project cost forecast to validate the forecast schedule. (schedule manager, involved in forecast meeting) * Communicates with site staff and subcontractors to determine the actual construction progress, develop project schedules, and provide regular schedule updates based on provided information. * Communicates and presents schedule updates and complex schedule information to internal and external project stakeholders. * Completes site walks to audit the short- and long-term plans. Follows up with project team to validate the schedule. * Supports the project team with the development and management of project planning and scheduling. * Contributes in the planning and scheduling process through various construction phases (preconstruction, construction, system completions, etc.). * Facilitates interactive planning and scheduling sessions with the project stakeholders. * Assists project management to create and monitor short term schedules and determine the impact on the master schedule. * Identifies and communicates schedule delays, impacts and variances to the PCL Baseline Schedule. * Creates, maintains, monitors, and communicate both the estimating and project schedules to the project team and district staff. Qualifications * Minimum 3 years of industry experience. * 1-4 years of dedicated planning and scheduling with direct hire trades and subcontractors * Position based in Edmonton office to start with transition to camp based project * In-depth knowledge of construction specifications, building materials, methods and procedures, and the ability to read and understand construction drawings, specifications, contracts, and proposal documents * Experience with field construction operations and how a project is constructed, including logical sequencing of work through all phases of the project from pursuit to project closeout * Ability to complete quantity take-offs and understand productivity rates with implementation in a project schedule. * Advanced understanding of planning and scheduling principles, best practices, and techniques * Effective listening, verbal, and written communication skills with the ability to negotiate and to present ideas and content that influence a favorable outcome. * Ability to work independently or in a team environment with multiple stakeholders including estimators, field supervision, subcontractors, project team and clients. * Ability to work in a fast-paced environment while prioritizing work for themselves and others, under strict timelines and being flexible to changing needs * Advanced skills using Microsoft Office Suite and other applicable systems * Advanced working knowledge of Primavera P6 EPPM * Proficiency with 3D/4D scheduling tools would be an asset * Advanced knowledge of the Critical Path Scheduling method related to the construction industry with the ability to teach. Your Work Has Purpose Here PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity. At PCL Civil Constructors, Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background. We know everyone's needs are different, if you require accommodation during the application process, please contact *************** and include the position and location of interest. Company: PCL Civil Constructors, Inc. Primary Location: Delhi, Louisiana Job Title: Scheduler Requisition ID: 10798

DPR is currently looking for a Project Scheduler. Scheduling will be of commercial projects within our core markets: Healthcare, Advanced Technology, Life Sciences, Higher Education and Corporate Office. Schedulers will work closely with Superintendents, Project Managers, Estimators and Regional Leadership teams and will be responsible for the following: Ability to grow capacity of team members on planning & scheduling best practices. Ability to motivate and build trust amongst project teams during planning sessions. Facilitate collaborative planning sessions with DPR project team, subcontractors, designers, and stakeholders to get input for sequencing, manpower and durations, as it relates to overall project milestones. Develop contract (baseline) schedule and maintain contract schedule updates with project teams. Help teams manage preconstruction planning, design development, bid / buy-out, long lead procurement items, construction sequences, startup, testing & commissioning. Support Resource loading, Crew logic, Cost loading, & Variance report as required. Coordinate with and include subcontractor schedule input and perspectives when applicable. Ability to integrate the schedule and BIM model using 4D tools is a plus. Provide risk management input on key schedule milestones. Alert entire project team, including owner, to potential problem areas or deviations from the plan. Assist in development of recovery plans, mitigation options, or delay analysis. Create variance reports, graphics, and narratives to highlight issues or conflicts. Create visual references / diagrams / graphics using schedule data to further describe the project plan, current status, and upcoming scopes of work. Ability to help guide teams with vertical alignment between the P6 schedule and any outside form of detailed tracking such as procurement logs or level 4 & 5 commitment based construction tools. Understanding of CPM, LBMS and Takt scheduling theory, level of detail, and execution. Experience with Smartsheet is a plus. Qualifications We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: 3+ years of experience as a Scheduler, preferably within DPR's Core Market projects. Bachelor's degree in Construction Management, Engineering, or related field; or equivalent field experience. Oracle Primavera P6 experience. A strong work ethic and a “can-do” attitude. Effective problem-solving skills. A flexible, detailed-oriented team player with the ability to manage multiple tasks, work with diverse personalities & work styles, produce quality work, and consistently meet deadlines. This position is salaried. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Department: Emergency Center Weekly Hours: 0 Status: Per Diem Shift: Nights (United States of America) As a Ward Clerk, you will assist with administrative patient care by preparing patient records, charts and arranging treatments. You will also transcribe physician orders, organize care services such as lab tests and x-rays and answer phones. You will respond to patient call lights and coordinate appropriate assistance. The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive. ACCOUNTABILITIES * Gathers, prepares, and/or checks file charts, records, and other documents and performs all other clerical tasks necessary for the admission, transfer, and discharge of patients in the nursing unit. * Notifies appropriate parties such as admitting, housekeeping, etc., of actions taken. * Maintains patient charts, attaching and inserting appropriate forms, charges, and reports; notes allergies and other pertinent data provided by the physician and nursing staff. * Generally, acts as the unit's communications source: answers patient call lights; takes and relays messages to patients, physicians, nursing staff and other employees; keeps the unit manager, charge nurse, or supervisor informed of existing or potential problems. Accurately and promptly transcribes physician's orders into computer and unit records and files for nursing personnel. * Provides a welcoming environment for the unit portraying a positive attitude to patients and families; receives and directs visitors, using customer service principles, and provides them with routine information regarding the hospital and unit's policies and procedures. * Assists in admitting patients to the nursing unit by helping them to change their clothing and assisting them to the bed; obtains necessary or specialized supplies or equipment needed for the patient. Ambulates or assists with ambulation, lifting, transferring to and from wheelchair or wheeled bed, transports, or escorts patients in and around the hospital as needed procedures, transfer, or discharge. Discharges patients and performs routine cleaning tasks in the nursing unit, as necessary. * May assist in the following: delivering specimens to the laboratory (practicing standard precautions at all times), delivering, and picking up reports, moving beds, obtaining drugs, medicines, and supplies, as needed. * Prepares and maintains a variety of files, records, logs, and schedules as they pertain to the operation of the unit. * Regularly checks and maintains stock of supplies needed to operate the assigned unit as directed. REQUIREMENTS * Education: Must be a high school graduate or equivalent. * Skills: Six weeks to three months of on-the-job training is required to learn the unit's routine, policies, and procedures. PREFERRED REQUIREMENTS * Skills: Prefer previous experience as a unit/ward clerk including computer (order entry) and medical terminology. ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************ Equal Opportunity Employer/Drug-Free Workplace

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Summary/Objective As a receptionist this individual is the first point of contact for the company to provide administrative support across the organization. This involves handling the flow of people through the business and ensures that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. The receptionist reports to the VP of Relationship Banking or Relationship Banking Supervisor. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Serving visitors by greeting, welcoming, directing and announcing them appropriately · Answering, screening and forwarding any incoming phone calls while providing basic information when needed. Such as: company address, directions to each location, company fax numbers, email addresses, company website knowledge and other related information · Receiving and sorting daily mail/deliveries/couriers · Work returned mail · Maintain security by following procedures and controlling access · Maintain safe and clean reception area by complying with procedures, rules and regulations. · Ability to be resourceful and proactive in dealing with issues that may arise · Ability to organize, multitask, prioritize and work under pressure · Contributes to team effort by accomplishing related results as needed · Assisting Relationship Bankers as needed · Work various daily and weekly reports for the VP of Relationship Banking or Relationship Banking Manager · Serves as backup to the electronic banking team with online banking assistance and debit card issues Competencies · Flexibility · Communication proficiency · Collaboration skills · Customer focus · Technical capacity · Team oriented Supervisory Responsibility This position is not responsible for the supervision of other employees. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines, email, electronic calendars, scanning devices, and 10-key calculator and currency and coin machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, squat, walk, and sit: use hands and fingers to operate a computer keyboard, mouse, and telephone keypad and reach with hands and arms. This job also requires the employee to occasionally lift at least 20 pounds. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work typically are Monday through Friday 8:00 am to 5:00 pm. This position may require occasional evening and weekend work as needed. This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. Required Education and Experience High school diploma or equivalent Preferred Education and Experience It is preferred to have experience of office handling responsibilities and proficiency with Microsoft Office Suite. Professional appearance, and solid communication skills - both written and verbal are also preferred. Other Duties This description is intended to be generic in nature and is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Essential functions and overtime eligibility may vary on the specific tasks assigned to the position. Equal Opportunity Employer/Veterans/Disabled Compensation: $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

POSITION: RECEPTIONIST DEPARTMENT: RURAL HEALTH FLSA STATUS: NON-EXEMPT Please read this job description carefully to ensure that you understand its contents, the job requirements, and expectations before signing this document. JOB SUMMARY: Under the direction of the Rural Health Director you are responsible for obtaining required information, admitting patient's, and making appointments for patients in an efficient manner, in accordance with established policies and procedures directed by your supervisor. JOB RELATIONSHIPS: Responsible to: Rural Health Director Positions Directly Supervised: None Regular Contact with: All Rural Health personnel, Physicians, and the public. MISSION STATEMENT: As an integral part of our community, Franklin Medical Center's mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people. ESSENTIAL JOB FUNCTIONS: Answers, screens, and forwards in-coming calls. Records messages and forwards to proper person. Provides basic and accurate information in-person and via phone/email. Schedules appointments for all physicians, return/follow-up visits, and consults/referrals. Completes community care referral forms. Assists in scanning of lab, x-rays, etc. Enters patient information into computer. Keeps established patient's information current in computer system. Collects patient co-pays, deductible, etc. Maintains patient's records. Be able to properly use and maintain all equipment in work area. Performs other duties as assigned. QUALIFICATIONS: Education: High school diploma or equivalent. Work Experience: Desired, but not required. 2 years of clerical experience preferred. Required Knowledge, Skills, and Abilities: Strong written and verbal communication skills Ability to read and write effectively Ability to multitask and manage time effectively when completing several tasks at once Strong organizational skills Maintain confidentiality of patient and company information Strong customer service skills Familiar with medical terminology Proficient with computers and ability to learn computer software Physical Requirements: Remain in a stationary position for long periods of time Occasionally move about the office to access file cabinets, office machinery, etc. Position self to maintain files in file cabinets Constantly operates a computer and other office machinery such as computer printers, scanner, etc. Ability to observe details at close range Ability to move boxes, equipment, etc. up to 10 pounds across the office for various needs OSHA EXPOSURE CATEGORY A: Has exposure to blood borne pathogens. Equal Opportunity Statement: We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression or any other characteristic protected by federal, state or local laws. Powered by JazzHR iv IRaw45xl

Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $11.00 - $27.00/Hr. Sponsored Job #45684 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

Full-time Description Are you interested in joining a growing ophthalmology practice? Haik Humble Eye Center is seeking an enthusiastic and professional phone receptionist to join our dedicated and patient-focused group of healthcare professionals. Job Description: · Promptly answer a high volume of incoming calls in a polite and professional manner · Act as a liaison between patients and the clinic · Understand and complete patient requests · Create new patient accounts and input all relevant information · Schedule patient appointments appropriately and correctly · Obtain and input demographic and insurance information · Ensure calls are positive and patient-focused · Operate multi-line phone system and direct/transfer calls to other departments as needed · Use medical software system to document messages and direct to appropriate personnel · Use sound judgment and handle calls appropriately · Make outgoing calls as requested · Maintain patient confidentiality at all times · Review and analyze reports daily to ensure accuracy · Other duties assigned as needed Requirements · Excellent verbal and written communication · Ability to effectively communicate on the telephone · Strong computer skills, including use of medical software · Thrive in a fast- paced environment · Superb at multi-tasking · Attention to detail · Strong customer service skills

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events * Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. * Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) * Education: High School diploma or equivalent * Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.

The Patient Access Training Coordinator is responsible for establishing training programs for all employees with Patient Access roles/duties. Experience - Minimum of 2 years of teaching or training experience Education - Bachelor's Degree Special Skills - Multi-tasking and critical thinking skills; professional appearance, good communication skills, dependability, flexibility, teamwork Education/Training Programs Create and maintain all documentation of training materials. Maintain training schedule for new hire training and continuing education of employees. Conduct baseline competency testing, post training competency testing, and new hire course training. Quality Assess employee low performance scores to determine training needs and implement appropriate training to ensure success. Create a monthly QA process of employees. Other Duties as Assigned Performs other duties as assigned.

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Education: High School diploma or equivalent. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience. Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration Ensures each patient is assigned only one medical record number. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. Extensively documents each encounter in account notes to ensure successful cross-function communication. Ensures orders are received and are consistent with tests/procedures. Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. Insurance and Benefits Knowledge Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. Financial Collections Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. Understands and explains the details of the out-of-pocket calculation. Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. Collects cash, prints receipts, and balances cash drawers. Other Duties as Assigned Performs all other duties as assigned.

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. Responsibilities * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events * Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications * Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) * Education: High School diploma or equivalent * Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.