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Front desk coordinator jobs in State College, PA

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  • Patient Care Coordinator-State College

    Upstream Rehabilitation Inc.

    Front desk coordinator job in State College, PA

    Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Port Matilda, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $19k-37k yearly est. 10d ago
  • Patient Service Representative

    Zoll Lifevest

    Front desk coordinator job in State College, PA

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator - Huntingdon Valley, PA

    The Joint 4.4company rating

    Front desk coordinator job in Huntingdon, PA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full and part-time available Pay Range $17-$19/hr Depending on Experience + Bonus Opportunity for growth! What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Must live within 15 minutes of the clinic Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $17-19 hourly 1d ago
  • Part-Time Receptionist

    Stocker Chevrolet, Inc.

    Front desk coordinator job in State College, PA

    Job DescriptionDescription: Stocker Chevrolet is looking for a friendly, customer oriented person to fill our part time receptionist position. This position requires greeting and directing customers, answering and directing phone calls on a multiline phone system, processing new car inventory paperwork, processing FedEx shipments, filing, maintaining a safe and clean reception area, as well as other tasks as they are needed. Schedule: Thursdays and Fridays 8am - 5pm Requirements: Excellent verbal and written communication skills Organization skills to keep accurate records and find important information quickly Time management skills Patience and listening skills to respond appropriate and interact positively with upset customers Interpersonal skills to create a pleasant experience, such as being personable and attentive
    $25k-33k yearly est. 3d ago
  • Receptionist (Concierge)

    Priority Life Care

    Front desk coordinator job in State College, PA

    Mainly evenings and weekends At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a positive difference in someone's life - and light the way in senior care - you may be a fit for our committed, professional team. Priority Life Care is also a designated "Great Place to Work"! When you choose to work at PLC, we provide you the opportunity to use your talents in a progressive, growing organization. Join our team today and love what you do! At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence. CONCIERGE: The main function of the Receptionist, or as we at Priority Life Care call it, Concierge, is to provide exceptional assistance and information to incoming guests, visitors, and staff to facilitate their entrance into or exit from the facility. This person is a courteous and friendly co-workers, and follows procedures as outlined by state and federal regulations. To our staff we provide: * Competitive wages and PTO * Exceptional career advancement opportunities through our "Pathway to Promotion" program * A full range of health plans - including vision and dental! * SwiftMD Telemedicine, at low or no cost! * Special pay rates on holidays * $10,000 Company paid Life Insurance * Family planning and support services through Maven * Voluntary Short-Term Disability, Accident Coverage, and Critical Illness * Confidential Employee Assistance Program * Retirement savings plans * Flexible Spending Accounts * Employee referral bonuses * On-demand wages via ZayZoon. No need to wait until payday! * Rewards Program based on Years of Service and PLC Employee of the Year Award The impact you'll make: * Works as the face of the community by providing a welcoming and informative experience for residents, their families, and the public * Operates telephones to answer, screen and forward calls, providing information and taking messages * Greets visitors entering establishment and directs or escorts them to specific destinations * Performs word processing duties as assigned * May assist guests in and out of vehicles or wheelchair * Reports any issues or problems that may arise to the Executive Director * Complies with state, federal, and all other applicable health care and safety standards * Assists families and other visitors as needed * Promotes and exemplifies the Priority Life Care mission and values at all times Qualifications: * High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience. * Valid drivers license with no moving violations in the last four (4) years. * Must pass a background screening * Prior experience in long-term care, home health or related service industries, a plus Check us out on our website: ****************** or text "CARE" to 85000 Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. keywords: customer, service, receptionist, office, desk, administrator, secretarial, phone, operator, assisted, living, community, care, home, senior, admin, administrative, reception, secretary, customer service, welcome, visitor $14 / hour #PLC1
    $14 hourly 60d+ ago
  • Front Desk Agent | State College Williamsburg Square Hampton Inn

    Shaner Hotels 3.9company rating

    Front desk coordinator job in State College, PA

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Scholar Hotels

    Front desk coordinator job in State College, PA

    The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary Assist guests with booking and modifying reservations as needed Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly and monitor lobby cleanliness Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
    $25k-31k yearly est. 60d+ ago
  • Front Desk Russian-speaking Representative (2211-1)

    American Language Center

    Front desk coordinator job in Huntingdon, PA

    Benefits: 401(k) 401(k) matching Dental insurance We're seeking an energetic, detail-oriented Front Desk Associate for a fast-paced, customer-facing environment. You'll be the first point of contact for visitors, handle phones and email, and support daily office operations. Schedule & Pay Hours: 20-30 hours/week, Monday-Friday between 10:30 AM-6:30 PM (set schedule to be confirmed) Pay: $14-$18/hour (based on experience) Benefits: Retirement plan and dental insurance What you'll do Greet visitors; answer phones and respond to emails clearly and professionally Provide information to customers and route inquiries to the right person Enter data accurately; maintain records and files Assist with scheduling, forms, and front-office organization (Nice to have) Process basic payments/receipts and help with QuickBooks entries What you bring Bilingual English & Russian (required) Authorized to work in the U.S. (required) Prior customer service or front-desk experience (preferred) Strong communication skills; friendly, professional phone/email manner Detail-oriented, energetic, and a self-starter who follows through Comfortable with Excel, Word, Outlook; QuickBooks is a plus High school diploma or higher How to apply Please include your resume, desired start date, and expected hourly rate Compensation: $14.00 - $18.00 per hour About American Language Center Our Center is located in Huntingdon Valley, Pennsylvania, just outside of Philadelphia, with proximity to New York City, Washington DC, the Pocono Mountains and the New Jersey shore. Philadelphia was the capital of the United States from 1790-1800. The Declaration of Independence and the Constitution were written here. Philadelphia is also the fifth largest city in the U.S. and second largest city on the east coast. Our center is within walking distance from SEPTA bus stops and the Philmont train station on the West Trenton Line. American LC offers an English as a Second Language program that has been designed to help students to achieve their goals. Our school offers a quality learning experience for students with personalized attention. American LC instructors use teaching methods that encourage students to use English for real life situations outside of the classroom. Our ESL program is taught by professionals who are experienced in teaching English to non-native speakers of English. Our students come from different cultures and backgrounds. Our students range from college-age students starting from scratch to working adults who need help improving their language proficiency. American LC is committed to providing an educational environment that recognizes cultural and national diversity and to developing and maintaining programs, services, and practices that promote respect for people of all backgrounds. In terms of programming, our center offers an Intensive English Training program as well as preparation for the TOEFL exam. Our program encourages development of English speaking, listening, reading comprehension and writing skills. Courses also focus on vocabulary expansion and improved pronunciation, which will help students become proficient in the English language and feel comfortable in everyday conversations at school, work and in social environments. Our Mission American Language Center serves students' English needs with a holistic curriculum. Our goal is to increase the proficiency of students from all levels and abilities by refining their speaking, writing, reading, and listening skills. American LC provides a comprehensive and intensive education program that assists students in achieving their professional, personal and educational objectives. Who We Are American Language Center offers select courses that prepare students for a higher learning environment and exposes students to American culture. American LC fosters a diverse and family-like atmosphere that provides students with a supportive community that helps them feel accepted and at home in the United States. With a dedicated and creative staff of primarily native English speakers, we pride ourselves on being our students' gateway to American culture.
    $14-18 hourly Auto-Apply 60d+ ago
  • Patient Service Coordinator (Medical Assistant/Front Office Role)

    Pinnacle Health Systems

    Front desk coordinator job in Altoona, PA

    Join UPMC Hillman Cancer Center as a Patient Service Coordinator! Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! What You'll Do: In this hybrid role, you'll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. * Front Office Excellence: Greet and register patients, schedule appointments, verify insurance, and collect co-pays-all while providing outstanding customer service. * Clinical Support: Assist providers and clinical staff with patient care, including taking vital signs, performing phlebotomy, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces. Why You'll Love This Opportunity: * Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise. * Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference. * Enjoy work-life balance with daylight hours, Monday through Friday-no evenings, weekends, or holidays! If you're passionate about patient care and eager to grow your career, apply today and join a team that's changing lives every day! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Orders supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. * High School graduate or equivalent required. * Minimum of three years of direct patient care and or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
    $29k-40k yearly est. 16d ago
  • Front Desk Clerk

    Plamondon Companies Master

    Front desk coordinator job in Altoona, PA

    Job Details Entry Fairfield Inn and Suites Altoona - Altoona, PA Full Time $14.50 - $15.00 Hourly Any Shift Hours Hospitality - HotelJob Posting Date(s) 10/06/2025Description At Plamondon Hospitality Partners, people are the heart of our business. Our success starts with the associates who work in our hotels. We take great pride in hiring honest, hard-working, reliable people, who share our principles. We encourage getting the most out of life through family, safety, community involvement, education, and our relentless gracious, and urgent attention to you. Our Front Desk Associates are the heart of our hotel, creating unforgettable experiences with their warm, welcoming personalities. You'll be the first impression guests have and the key to making their stay exceptional! Availability: 7AM-3PM and 3PM-11PM - weekends and weekdays What you'll do: Greet guests with a genuine smile and friendly demeanor, making them feel right at home from the moment they arrive. Manage guest bookings with precision, handling check-ins, check-outs, and inquiries while ensuring a seamless and pleasant process. You'll also answer phones, process transactions, and more, all with a positive attitude! Collaborate with all departments to meet guest requests and deliver top-notch service, helping ensure every stay is smooth and stress-free. Take on additional responsibilities as needed, keeping things running smoothly and supporting your team whenever necessary. Stay active! This role involves staying on your feet-sitting, bending, climbing, standing, reaching, and walking for up to 90% of your day, with occasional lifting up to 60 lbs. Why Work With Us? Bi-Weekly Pay Flexible Scheduling - We offer flexible shifts to fit your life, whether it's school, sports, or personal commitments. We do ask for availability on weekends and holidays during peak times. College Tuition & Driver's Education Reimbursement - We invest in your future! Get support for your college tuition or driver's education to help you grow both personally and professionally. Employee Discount Programs Opportunities for Growth - Start with us as a Front Desk Agent and grow your career! We love promoting from within, allowing you to advance in roles or other positions within our hotel family. 401(k) Program with Match - Plan for your future by participating in our 401(k) program after meeting eligibility requirements. We even offer a company match! Medical, Dental, and Vision Benefits - Full-time employees are eligible for comprehensive health benefits with individual and family coverage options. Stay healthy with our medical, dental, and vision plans after the required waiting period. Referral Program - Know someone who would be a great fit? Refer them, and you can earn rewards for bringing talented people to our team. Apply Now and Start Your Journey: Ready to kickstart your career with Plamondon Hospitality Partners? Whether you're seeking your first job or a new opportunity in hospitality, we'd love to hear from you! Apply online or stop by one of our properties in person. Don't miss out-join the Plamondon Hospitality Partners team today and be part of a company that values growth, teamwork, and exceptional service! At Plamondon Hospitality Partners, we believe that diverse perspectives and backgrounds make our team stronger and more innovative. We are proud to be an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. Plamondon Hospitality Partners participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. This ensures we comply with federal regulations while hiring the best talent for our team.
    $14.5-15 hourly 60d+ ago
  • Patient Access Representative * $1,000 Sign-on Bonus *

    State College 4.4company rating

    Front desk coordinator job in State College, PA

    Fulfills all patient access functionalities including, but not limited to patient registration (in both outpatient and emergency settings), inpatient, outpatient, and physician practice appointment scheduling; accurate patient identification and recording of patient demographic and insurance information, admissions, and verification and monitoring of insurance authorizations. Provides excellent customer service skills and attention to detail. Interviews patients or their representatives in order to obtain information necessary for high-quality fulfillment of duties listed above. Collaborates and works as a team with inpatient, outpatient, and physician practice staff. Demonstrates the ability to learn and operate within multiple different IT systems and programs. Exhibits effective communication skills providing for effective delivery of important information and shows competence in telecommunications. Displays professionalism and a friendly demeanor to create an environment of customer service and hospitality. Demonstrates compassion and a composed demeanor when working with patients experiencing varying degrees of clinical acuity. Coverage on all shifts and at all Mount Nittany Health locations may be required. MINIMUM REQUIREMENTS Education: High School diploma or equivalent. Completion of a Medical Office Professional program or equivalent courses preferred. Understanding and knowledge of medical terminology preferred. Experience: One to two years of customer service experience in a healthcare setting preferred. Knowledge, Skills, Abilities: Excellent customer relations skills. Ability to speak and write clearly, communicate effectively, and to read, understand and follow written and verbal instructions. Ability to handle high call volumes with a high level of complexity. Ability to function accurately in a fast-paced environment with various degrees of patient acuity and needs. Detail oriented with a proven ability to multi-task. Working knowledge of office equipment used. License/Certification/Registration: None required. SUPERVISION RECEIVED Receives general supervision from Patient Access Supervisor(s), Manager of Patient Access, and/or Director of Revenue Cycle. SUPERVISION GIVEN No direct supervision. Will assist in orienting and training new employees. ESSENTIAL FUNCTIONS Interviews patients or representatives to obtain required information and signatures according to policies and procedures. Conducts a full and complete registration of patients in both outpatient and emergency settings. This includes the registration of patients at the bedside in the emergency department. Utilizes courteous and respectful communication skills with patients, visitors, co-workers, and physician practice representatives Secures accurate and complete information on all patients by asking all required questions. Does not take short-cuts or skip steps. Obtains all relevant demographic information needed for accurate and complete patient registration. Explains purpose and obtain required signatures on required documents such as authorizations and assignments, insurance forms, acknowledgement of receipt, etc. Checks for existence of current account number or pre-admission status to avoid duplicate accounts. Enters correct data entry codes. Performs any other various clerical duties necessary for the admission, registration, and/or scheduling of patients. Handles a high volume of inquiries and resolve issues based on phone calls/portal messages from patients, providers or other customers. Maintains a thorough knowledge of all aspects of Mount Nittany Health provider practices that may include complex information about providers (physicians and APCs), services and procedures provided at each of the practice sites, general information about clinic hours and directions as well as general information about Mount Nittany Health. Coordinates with clinical staff to assist with triaging requests in order to meet patients' healthcare needs. Demonstrates good listening-skills and message-taking to ensure the most correct and accurate delivery of a patient message or inquiry the appropriate location or clinical team. Responds to emergency calls or situations by following established organizational policies. Accurate scheduling and coordination of patient appointments across all Mount Nittany Health locations. Knowledge of how to and where to appropriately and correctly relay patient questions or concerns that do not directly relate to the patient access function (clinical questions about testing or services, billing questions, etc.) Instructs patients on preparation for services and appointments, special procedures, and insurance requirements Establishes familiarity with and knowledge of the answering service and forwards calls to and from the answering service daily depending on area of work Maintains work area in a neat and orderly manner and demonstrates effective organizational skills to reduce confusion and eliminate errors Has an up to date and thorough knowledge of all HIPAA rules and regulations and is aware of what patient information may and may not be shared and with what entities Maintains knowledge base and resources necessary to ensure proper gathering and data entry of insurance information needed for patient billing procedures. Prepares preadmissions and registrations as well as coordinate bed assignments. Pushes patients in wheel chairs. Participates in Quality Improvement programs and initiatives. Meets established deadlines and communicates in a timely fashion with supervisors or manager if deadlines cannot be met. Attends any required meetings or classes as identified or offered by Patient Access Supervisor, Manager, and/or Director of Revenue Cycle. Takes initiative to assist co-workers to ensure accurate work completion. Takes a team-centered approach to completing all patient access duties and assists in ensuring all co-workers' needs are met. Demonstrates willingness to build skillset and to learn new functions or duties across the patient access spectrum. Adheres to policies and procedures established by the department and administration. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.
    $36k-42k yearly est. Auto-Apply 34d ago
  • Receptionist

    Fieldstone at Chester Springs

    Front desk coordinator job in Chest Springs, PA

    THIS IS A PART-TIME POSITION As the first point of contact for our company, the receptionist plays a crucial role in creating a positive and welcoming experience for visitors and employees. The Perks of Working with Us Competitive pay plus comprehensive benefits (available day one of your first full month of employment) Generous PTO package, including your birthday as a paid holiday! Medical, dental and vision insurance 401k with company match Employee assistance program Top Reasons to Work with Us Family-owned and operated management company Team approach to work Smaller by design - Vantage Point is not a big national chain and that means more corporate involvement and support of the team Make a difference in the lives of those who live with us Description of responsibilities: Greet and welcome residents, family members and guests in a friendly and professional manner Direct residents, family members and guests to the appropriate person or department Answer and screen phone calls, take messages and transfer calls as needed Manager and update visitor log Manage and schedule appointments Receive, sort, and distribute mail, packages, and deliveries Maintain a clean and organized reception area Perform basic clerical tasks Respond to inquires in a timely and professional manner Handle complaints and escalate issues as needed Provide excellent customer service Perform other duties as assigned Required experience: High School Diploma/GED Minimum one (1) year customer service experience Knowledge of senior living or long-term care environment a plus Required skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Experience with telephone systems Excellent communication skills, both written and verbal Strong organizational and time management skills Ability to multitask and prioritize tasks effectively Professional appearance and demeanor Ability to work independently and as part of a team Who Is Vantage Point Retirement Living? Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team. VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company's philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.
    $25k-32k yearly est. Auto-Apply 4d ago
  • Unit Secretary - Telemetry - PRN

    Cottonwood Springs

    Front desk coordinator job in Roaring Spring, PA

    Schedule: PRN (as needed), with a minimum requirement of 30 hours per month, including one weekend per month and two holidays per year. Your experience matters Conemaugh Nason Medical center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we How you'll contribute Performs support services for the patient and family. Assess new arrival of family members or significant others in waiting area/room on an ongoing basis. Ascertains patient status regularly by coordinating with the healthcare team and is readily accessible to individuals in the waiting area/room to provide periodic updates. Establishes the need for family visitation and collaborates with the responsible nurse to make this possible. Assists with admission to inpatient departments: Orientation to room and services, Review of Guest Relations notebook (visiting hours, smoking, rights & responsibilities, etc.), Provision of discharge folder (greeting & educational material). Provides services/care for following patient population and documents such consistent with Hospital and departmental standards: neonate, toddler, child, adolescent, adult, and older adult. Confers with RN as needed regarding scheduling of patient treatments and diagnostic test and for order clarification. Makes arrangements with other departments/hospitals as appropriate and assists in discharge preparation as needed (e.g. referrals, transfers, notification of consults, transportation arrangements) Performs support services on the nursing unit and for the healthcare team. Promptly answers patient's intercom requests and fulfills/finds appropriate staff to fulfill request as soon as possible. Monitors patient care equipment, reports malfunctions and requisitions service appropriately as directed by nursing staff. Prepares routine and requested information (e.g. copies of Medical Record, new chart forms, lab results) as needed. Serves as a recorder for the code team during CPA. Communicates problems promptly to the Supervisor, asks for clarification and/or assistance when needed. Regularly reports complaints of patients, visitors and physicians through personal action or referral to a higher authority. What we're looking for High school diploma or equivalent required. Completion of appropriate education courses/program preferred (e.g., medical terminology, computer, pharmacy). Completion of a monitoring class provided by CNMC, preferred. Critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Possesses personal qualities which include kindness, understanding, respect, and/or ability to relate effectively to patients, families, and co-workers. More about Conemaugh Nason Medical Center Conemaugh Nason Medical Center is a 45-bed hospital that serves rural and suburban populations in Roaring Spring, Altoona, and parts of Blair, Bedford, and Huntingdon counties. Caring for the community since 1900, Conemaugh Nason Medical Center prides itself on providing safe, high quality, compassionate care. With a state-of-the art cardiac catheterization lab, Conemaugh Nason offers a range of inpatient and outpatient cardiac services close to home when every minute matters. The hospital provides 24/7 emergency care as an accredited chest pain center, and offers comprehensive outpatient, imaging, diagnostic, and specialty services. As a LifePoint Health National Quality Leader, Conemaugh Nason is leading the way among peers by delivering the highest quality of care for patients. Conemaugh Nason is also a member of the Conemaugh Health System, a Duke LifePoint Healthcare system. Conemaugh Health System serves more than a half-million patients each year through the Nason Physician Group, Conemaugh Physician Group and Medical Staff, a network of four hospitals, specialty clinics and patient-focused programs. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Part-Time Receptionist

    Stocker Chevrolet

    Front desk coordinator job in State College, PA

    Stocker Chevrolet is looking for a friendly, customer oriented person to fill our part time receptionist position. This position requires greeting and directing customers, answering and directing phone calls on a multiline phone system, processing new car inventory paperwork, processing FedEx shipments, filing, maintaining a safe and clean reception area, as well as other tasks as they are needed. Schedule: Thursdays and Fridays 8am - 5pm Requirements Excellent verbal and written communication skills Organization skills to keep accurate records and find important information quickly Time management skills Patience and listening skills to respond appropriate and interact positively with upset customers Interpersonal skills to create a pleasant experience, such as being personable and attentive Salary Description $11.50/hour
    $11.5 hourly 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Front desk coordinator job in Altoona, PA

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $29k-36k yearly est. Auto-Apply 36d ago
  • Front Desk Russian-speaking Representative (2211-1)

    American Language Center

    Front desk coordinator job in Huntingdon, PA

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Were seeking an energetic, detail-oriented Front Desk Associate for a fast-paced, customer-facing environment. Youll be the first point of contact for visitors, handle phones and email, and support daily office operations. Schedule & Pay Hours: 2030 hours/week, MondayFriday between 10:30 AM6:30 PM (set schedule to be confirmed) Pay: $14$18/hour (based on experience) Benefits: Retirement plan and dental insurance What youll do Greet visitors; answer phones and respond to emails clearly and professionally Provide information to customers and route inquiries to the right person Enter data accurately; maintain records and files Assist with scheduling, forms, and front-office organization (Nice to have) Process basic payments/receipts and help with QuickBooks entries What you bring Bilingual English & Russian (required) Authorized to work in the U.S. (required) Prior customer service or front-desk experience (preferred) Strong communication skills; friendly, professional phone/email manner Detail-oriented, energetic, and a self-starter who follows through Comfortable with Excel, Word, Outlook; QuickBooks is a plus High school diploma or higher How to apply Please includeyour resume, desired start date, and expected hourly rate
    $14 hourly 12d ago
  • Patient Delivery Rep, Chartwell (Altoona)

    Pinnacle Health Systems

    Front desk coordinator job in Altoona, PA

    UPMC Chartwell is looking for a full time Patient Delivery Rep to join their dedicated team in Altoona, PA. The Patient Delivery Rep will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Chartwell provides company vehicles for all deliveries. Shift differential pay applies to specific hours worked in this position. This role will work Tuesday - Friday, 12pm - 8:30pm, and Saturday 10am - 6:30pm. UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. Apply today! Responsibilities: * Obtain patients signature on specific forms. * Organize and file pharmacy documentation as required. * Handle customer complaints in a fair and empathetic manner. * Cooperate and coordinate with other staff to ensure efficient deliveries. * Meet expectations for customer satisfaction and anticipates customer needs. * Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner. * Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach. * Complete daily log in a timely manner. * Assist in preparing packing lists/delivery tickets. * Accept assignments willingly. * Ensure that completed packing list/delivery tickets are forwarded to reimbursement. * Assist in preparing orders for delivery. * Perform various duties, such as shipping, receiving, and general warehouse cleaning. * Cooperate with other staff members when planning and organizing operations services. * Observe all company safety rules and regulations. * Work effectively and maintain productivity. * Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems. * Pick up sharps containers and dispose of biohazards wastes properly. * Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy. * Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.) * Maintain confidentiality of patient information. * Document directions to patients home and files accordingly. * High school diploma or equivalent. Licensure, Certifications, and Clearances: * Driver's License UPMC is an Equal Opportunity Employer/Disability/Veteran
    $28k-35k yearly est. 32d ago
  • Receptionist (Concierge)

    Priority Life Care

    Front desk coordinator job in Duncansville, PA

    At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a positive difference in someone's life - and light the way in senior care - you may be a fit for our committed, professional team. Priority Life Care is also a designated "Great Place to Work"! When you choose to work at PLC, we provide you the opportunity to use your talents in a progressive, growing organization. Join our team today and love what you do! At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence. CONCIERGE: The main function of the Receptionist, or as we at Priority Life Care call it, Concierge, is to provide exceptional assistance and information to incoming guests, visitors, and staff to facilitate their entrance into or exit from the facility. This person is a courteous and friendly co-workers, and follows procedures as outlined by state and federal regulations. To our staff we provide: * Competitive wages and PTO * Exceptional career advancement opportunities through our "Pathway to Promotion" program * A full range of health plans - including vision and dental! * SwiftMD Telemedicine, at low or no cost! * Special pay rates on holidays * $10,000 Company paid Life Insurance * Family planning and support services through Maven * Voluntary Short-Term Disability, Accident Coverage, and Critical Illness * Confidential Employee Assistance Program * Retirement savings plans * Flexible Spending Accounts * Employee referral bonuses * On-demand wages via ZayZoon. No need to wait until payday! * Rewards Program based on Years of Service and PLC Employee of the Year Award The impact you'll make: * Works as the face of the community by providing a welcoming and informative experience for residents, their families, and the public * Operates telephones to answer, screen and forward calls, providing information and taking messages * Greets visitors entering establishment and directs or escorts them to specific destinations * Performs word processing duties as assigned * May assist guests in and out of vehicles or wheelchair * Reports any issues or problems that may arise to the Executive Director * Complies with state, federal, and all other applicable health care and safety standards * Assists families and other visitors as needed * Promotes and exemplifies the Priority Life Care mission and values at all times Qualifications: * High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience. * Valid drivers license with no moving violations in the last four (4) years. * Must pass a background screening * Prior experience in long-term care, home health or related service industries, a plus Check us out on our website: ****************** or text "CARE" to 85000 Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. keywords: customer, service, receptionist, office, desk, administrator, secretarial, phone, operator, assisted, living, community, care, home, senior, admin, administrative, reception, secretary, customer service, welcome, visitor $15 / hour
    $15 hourly 13d ago
  • Medical Surgical Scheduling Specialist PC Boalsburg

    State College 4.4company rating

    Front desk coordinator job in Boalsburg, PA

    Responsible for scheduling surgical and medical procedures as well as diagnostic testing, within both the in-patient and out-patient settings. This involves coordinating with hospital and practice personnel, obtaining pre-authorizations, writing and communicating surgery orders, and providing information and education to patients regarding pre and post op instructions and the procedure and/or test. Ensure all appropriate clinical, insurance coding and patient information is gathered prior to the patient's visit and schedule post op visits/testing as needed. Actively participates as a member of the healthcare team to engage patients, families and caregivers in the coordination of patient care. Perform various administrative duties such as patient registration, scheduling, answering telephones, making copies and maintaining supplies. MINIMUM REQUIREMENTS Education: High School diploma or equivalent required. Associate's Degree or completion of a Medical Office Professional program required. Experience: Two years of experience in a medical practice or clinical setting may be accepted in place of the required Associate's degree or completion of a Medical Office Program. (Experience in a medical practice or clinical setting must be 24 out of the past 36 months) Knowledge, Skills, Abilities: Excellent interpersonal skills are essential. Knowledge of physician office procedures, medical terminology, ICD-10 and CPT coding guidelines, Electronic Health Records (EHR). Understands insurance guidelines and requirements for referrals and authorizations. Familiar with all applicable medical laws and regulations regarding dissemination of patient information. Demonstrated problem solving ability, strong organizational skills and attention to detail. Working knowledge of office equipment such as copiers, fax machines, telephones and computers. Ability to sort and file materials by alphabetic and numeric systems. Ability to speak clearly and communicate effectively and to read, understand and follow written and verbal instructions. Ability to record messages and patient data accurately, including use of appropriate grammar and spelling. Ability to prioritize work and multi-task. License/Certification/Registration: None SUPERVISION RECEIVED Receives general supervision from the Practice Manager. SUPERVISION GIVEN None ESSENTIAL FUNCTIONS Coordinates and schedules surgeries and diagnostic studies, both in-patient and out-patient, as well as office procedures. Coordinates the preparation of all necessary patient records and documentation needed prior to the service and forward to the appropriate procedure location. Prints, organizes and/or gathers results from outside labs, procedures and other necessary documentation (such as medical device reports) for review prior to service by the providers. Obtains authorizations via on-line systems from third party payers for scheduled procedures, devices and medications. Maintains a strong understanding of insurance requirements for a wide variety of procedures. Schedules and obtains necessary clearances for patients including follow up to ensure that the patient has been cleared for the scheduled procedure. Provides instructions to patients on the preparation requirements for office and hospital procedures and testing. Communicates and ensures adherence to all medical protocols that are required, both pre- and post- procedures/testing. For example, monitor Glucophage both pre and post IV treatment or testing, informing provider and patient of levels. Assists with office administered medication authorization including determining where the medication must be ordered, following through with the order and ensuring the patient has the appointment in the correct time frame. Assists with billing related activities as needed such as researching missed charges and obtaining information to process claims or resolve denials. Answers telephone calls, registers patients, schedules office visits, takes messages, responds to inquiries and transfers calls as appropriate. Responds to emergency calls per established procedures. Receives and routes messages and medical documents such as laboratory results, radiologic results, cardiology testing results and new patient information to the appropriate staff. Coordinates with hospital personnel and participates, as needed, in monthly meetings regarding patient care. Enters orders to be approved by providers for labs and other testing for pre- and post- procedures. Processes reporting to ensure that patients have had their prescribed therapy including follow up with the patient or other offices and documenting this in the Electronic Health Record. Coordinating schedules between doctors and facilities, as well as with office to accommodate any changes. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals Transmits correspondence and medical records by mail, e-mail or fax as directed. Enters information questionnaires completed by patient. Manages task Lists, including all necessary follow up. Maintains adequate scheduling supplies as necessary. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.
    $45k-55k yearly est. Auto-Apply 60d+ ago
  • Patient Access Representative

    Pinnacle Health Systems

    Front desk coordinator job in Altoona, PA

    UPMC Altoona has immediate openings for Patient Access Representatives for the Emergency Department, OP1, the Hospital, and the Station Medical Center. We are looking for friendly faces to help provide excellent experiences to our patients at UPMC! If you have a friendly personality and like to have a positive impact on someone's day - this could be the perfect position for you! We currently have full-time opportunities available. Apply now to learn more! Purpose: Functions under the general direction of department leadership in Patient Access. Coordinates patient access for all phases of the revenue cycle from scheduling and registration up to and including referral and denial management. Responsibilities: * The PAS Representative works directly with medical staff, nursing, ancillary departments, insurance carriers, and other external professionals to assist patients in obtaining health care and financial services. * Reporting to the Manager/Supervisor, this position is responsible for completing the registration and insurance eligibility processes with Patient Access Services and creating the first impression of the Hospital's services to patients, family members, and other external customers. * Additional responsibilities include interviewing patients/guarantors to obtain demographic and confidential clinical and financial information necessary to appropriately schedule, register, obtain treatment authorizations, and verify insurance eligibility and corresponding benefit levels. * The Patient Access Services (PAS) Representative must have a working knowledge of the managed care environment, third-party reimbursement, hospital and community services, and hospital and healthcare policies. * All information is entered into the Hospital's computer system to expedite data collection, billing, and Hospital reimbursement. * Critical to this position is the ability to gather and record all appropriate information that lays the groundwork for the remaining or future fiscal efforts of the Hospital * Also works as a team member and positively accepts change throughout the Hospital. * Critical to this position is understanding the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement to the Hospital. * The PAS Representative must be capable of articulating information in a manner that patients, guarantors, and family members know what to expect and what their financial responsibilities will ultimately be. * High School Diploma or GED required * Two years of experience in a healthcare role or one year in a medical/billing/fiscal setting is preferred * Proficiency with Microsoft Office products is preferred * Experience Required: None Licensure, Certifications, and Clearances: * Act 34 * UPMC is an Equal Opportunity Employer/Disability/Veteran Why choose UPMC Altoona? * An incomparable, affordable benefits package (found to be 20% higher in value than other healthcare employers in our market!) * Click on the Total Rewards link at the bottom of this page to learn more * Generous vacation accrual Tuition assistance to further your education
    $29k-37k yearly est. 20d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in State College, PA?

The average front desk coordinator in State College, PA earns between $25,000 and $39,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in State College, PA

$31,000
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