Front desk coordinator jobs in Wenatchee, WA

Wenatchee Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice. In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Practice Administrator. The hourly salary range for this position is $22-26 per hour depending on experience. Schedule is 4 days/week. 5 days/week as needed What You'll Be Accountable For: New patient and hygiene coordination Maintain productive schedules and confirm appointments. Gain financial commitment from patients and collect co-payments. Obtain necessary insurance pre-authorizations. Post and and send insurance claims. Ensure compliance with company policies, as well as State, Federal and other regulatory bodies. Respond to patient billing, treatment, and benefit inquiries. Other duties and responsibilities as assigned by the manager. Requirements High school diploma or general education degree (GED) or equivalent 1 year dental front office experience required, prior dental insurance coordination experience preferred Excellent organizational skills Excellent interpersonal communication skills Patient advocate; empathetic, adaptable, and ethical Ability to multitask effectively Proficient in Microsoft Office Prior experience with Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Salary Description $22-$26

Wenatchee Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice. In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Practice Administrator. The hourly salary range for this position is $22-26 per hour depending on experience. Schedule is 4 days/week. 5 days/week as needed What You'll Be Accountable For: * New patient and hygiene coordination * Maintain productive schedules and confirm appointments. * Gain financial commitment from patients and collect co-payments. * Obtain necessary insurance pre-authorizations. Post and and send insurance claims. * Ensure compliance with company policies, as well as State, Federal and other regulatory bodies. * Respond to patient billing, treatment, and benefit inquiries. * Other duties and responsibilities as assigned by the manager. Requirements * High school diploma or general education degree (GED) or equivalent * 1 year dental front office experience required, prior dental insurance coordination experience preferred * Excellent organizational skills * Excellent interpersonal communication skills * Patient advocate; empathetic, adaptable, and ethical * Ability to multitask effectively * Proficient in Microsoft Office * Prior experience with Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice. Salary Description $22-$26

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: N/A 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication • Position not eligible for Telecommuting Benefits Per Diem/Temporary Employees Benefit: Coverage: Effective: 403(b) Retirement Plan Mutual of Omaha 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years WA State Sick Leave Employees will accrue 1 hour of Sick Leave for every 40 hours worked Employees are eligible to take paid sick leave for sick leave purposes only after the completion of their 90th day of employment.

Come Join Our Amazing Team! The Village Vet is looking for a compassionate, eager Veterinary Receptionist to join our team, help support our clients, and make a difference within veterinary medicine through empathy, and teamwork. At The Village Vet, we believe in providing the best standard of care possible while continuously growing and learning as a team. We are deeply connected to the Chelan community, taking pride in our strong relationships with our clients and their pets. As one of the few hospitals in the area offering both general practice and urgent care medicine, while maintaining our gold-standard patient care, we always come through. What You'll Be Doing As a full-time Veterinary Receptionist, you'll be a vital part of our clinical team. Key responsibilities include: Providing top-notch customer service Identifying and working compassionately with clients in various emotional states Answering and triaging high-volume phone calls Scheduling appointments and procedures Checking in clients and monitoring flow from check-in to discharge Confirming appointments and handling client callbacks Managing medical record requests between hospitals and specialty practices Processing payment transactions Relaying information between clients and doctors, technicians, or management Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed) Using Windows-based computer systems and practice management software Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care Requirements What We're Looking For High School Diploma or GED (college preferred) At least 1 year of customer service experience Veterinary experience is preferred, but not required. Must be able to safely lift 30 pounds Skilled at multitasking in a fast-paced environment Positive, team-oriented attitude and excellent communication skills Eagerness to learn and grow within the field Benefits Compensation & Benefits Hourly pay: $17.00 - $20.00 (based on experience) 401(k) with match Health insurance Paid time off Employee pet care discount Flexible scheduling

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication * Position not eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $11.00 - $27.00/Hr. Sponsored Job #26593 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

Job Description PA Endocrinology - Central Washington Collaborative Multi-Specialty Group - No Call Up to 11 Weeks PTO - No State Income Tax Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. We actively support the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. This dedicated group of experts is seeking another nurse practitioner or physician assistant to join their growing team: About the Opportunity: Join a team of 3 physicians and 1 APP Outpatient only No call Ample clinical support Collegial work environment Join a group that values their employees and puts a priority on a health work-life balance Physician owned health system provides easy access to subspecialists Compensation and Benefits: Competitive salary based on experience Medical, Dental & Vision Insurance Flexible Spending Accounts & Health Saving Accounts CH Wellness Program Paid Time Off Generous Retirement Plans Life Insurance Long-Term Disability Gym Membership Discount Tuition Reimbursement Employee Assistance Program Adoption Assistance Shift Differential In the heart of the state, a four-season playground awaits you...Whether you're wanting to get away from it all for a weekend or a lifetime, it's all here! Easy access to Seattle World-class outdoor activities in your backyard 300+ days of sunshine each year with 139 lakes, this is a boating, fishing, and bird hunting paradise. Wide-open spaces with some of the state's most spectacular mountain ranges and rolling hills. You can forget about high crime, traffic jams, and schools out of touch with kids and parents. Cascade Mountain and Columbia River nearby Affordable housing and excellent schools. No state income tax

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. Specific duties include, but are not limited to: Greets and assists patients, customers and visitors in person and over the phone. Will perform patient registration in various systems. Answers all phone calls in a professional and courteous manner. May collect monies for time-of-service patient responsibility. May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: May perform preliminary screening of patients prior to procedures, which may include medical history. May transport patient to/from the exam room. May assist in patient transfer on/off the exam table. May transport patient to/from the exam room. May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation In the mobile setting, may assist in preparing the unit for transport. Will maintain a clean and organized work area. May order supplies and ensure the work area is properly stocked. Documentation Will ensure accuracy of patient records. May schedule patient appointments and obtain insurance verification and/or authorization. May prepare medical records for physicians, patients and customers. Ensures accurate documentation of patient visits in various electronic systems and on written documents. May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. Performs all duties within HIPAA regulations. Other duties as assigned. Position Requirements: High School Diploma or equivalent experience required. For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. For Fixed Radiology, CPR Certification is a plus. As applicable, valid state driver's license required. Ability to work at several locations required. Strong customer service skills. Organizational and multi-tasking skills. Basic knowledge of computer applications and programs. Local travel may be required to support multiple sites. The COVID-19 vaccination is/may be a condition of employment. All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. Preferred Six months customer service or related experience and/or training. Knowledge of medical terminology is a plus. Bilingual in Spanish is a plus. Physical Requirements: The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information. The pay is $20-23/hr Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Job Description Avanta Dental of Ellensburg is seeking an experienced, highly motivated, energetic patient care coordinator to join our team! The ideal candidate must be enthusiastic, goal oriented, exceptional customer service skills, working knowledge of computers and willing to support the practices' vision of providing exceptional, quality care while creating long lasting relationships with patients. quality care while creating long lasting relationships with patients. The ideal candidate will deliver a professional and qualified first impression to all patients. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. At Avanta Dental, our patients have complete faith in what we do and keep coming back happy. This is because we always keep our patients best interests in mind and we go the extra mile. We are committed to providing exemplary care to our patients and is looking for someone who is highly motivated with outstanding customer service and communication skills to join our team. This is a long term position with a great compensation package and high potential for learning and growth. The ideal candidate we are searching for has a minimum of 1 year in the dental field, reliable, responsible, organized, sustains a positive attitude, a team player, have impeccable work ethic and excellent customer service skills! Bi-lingual is preferred, but not required. Benefits include: On The Job Training Competitive Wages Paid Time Off; Vacation/sick days Paid Holidays Uniforms Insurance Benefits Employee Discounts 401K Gym Membership We are a practice where you are not only just a part of our team but you are part of the Avanta Dental family. If you feel your are the right fit for this position, apply by calling our office manager Belen at ************ and leaving a 30 second voicemail telling us why you would be the perfect candidate for this position. Powered by JazzHR R7rGAloJsc

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Are you a friendly, organized, and motivated professional looking for a great opportunity in the dental field? We are a PPO dental practice dedicated to providing exceptional patient care and a welcoming environment. If you thrive in a fast-paced office, excel at customer service, and enjoy working with a team, wed love to meet you! Key Responsibilities: Greet and check in patients with a welcoming attitude. Answer phone calls, schedule appointments, and manage the office calendar. Verify PPO insurance, process claims, and assist with patient billing. Maintain accurate patient records in Dentrix Ascend software. Coordinate patient flow and assist the clinical team. Address patient questions and concerns professionally. Support additional front office tasks as needed. Qualifications: 2+ years of dental front office experience preferred. Knowledge of PPO insurance verification & billing. Experience with Dental Software Is a plus but not required Strong communication, multitasking, and organizational skills. Ability to work independently and as part of a team. Willing to work Saturdays if needed. Bilingual is a plus but not required. What We Offer: Pay: $18-$22/hour DOE (32 hours/week). Medical allowances, vacation time, and holiday pay. Supportive and collaborative work environment. Apply Now! Submit your resume via CarrerPlug or email us at ************************. We look forward to meeting you!

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. Specific duties include, but are not limited to: * Greets and assists patients, customers and visitors in person and over the phone. * Will perform patient registration in various systems. * Answers all phone calls in a professional and courteous manner. * May collect monies for time-of-service patient responsibility. * May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may include medical history. * May transport patient to/from the exam room. * May assist in patient transfer on/off the exam table. * May transport patient to/from the exam room. * May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation * In the mobile setting, may assist in preparing the unit for transport. * Will maintain a clean and organized work area. * May order supplies and ensure the work area is properly stocked. Documentation * Will ensure accuracy of patient records. * May schedule patient appointments and obtain insurance verification and/or authorization. * May prepare medical records for physicians, patients and customers. * Ensures accurate documentation of patient visits in various electronic * systems and on written documents. * May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. * Performs all duties within HIPAA regulations. * Other duties as assigned. Position Requirements: * High School Diploma or equivalent experience required. * For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. * For Fixed Radiology, CPR Certification is a plus. * As applicable, valid state driver's license required. * Ability to work at several locations required. * Strong customer service skills. * Organizational and multi-tasking skills. * Basic knowledge of computer applications and programs. * Local travel may be required to support multiple sites. * The COVID-19 vaccination is/may be a condition of employment. * All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. Preferred * Six months customer service or related experience and/or training. * Knowledge of medical terminology is a plus. * Bilingual in Spanish is a plus. Physical Requirements: The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: * Sit, stand, walk. * Repetitive movement of hands, arms and legs. * See, speak and hear to be able to communicate with patients. Less than 50% of the time: * Stoop, kneel or crawl. * Climb and balance. * Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information. The pay is $20-23/hr Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

IRG PHYSICAL & HAND THERAPY IS GROWING AND LOOKING FOR A CLINIC MANAGER OR FRONT OFFICE COORDINATOR TO ADD TO OUR TEAM. OFFERING WORK/LIFE FLEXIBILITY, A FUN AND REWARDING CULTURE & PROFESSIONAL GROWTH OPPORTUNITES! YOUR BEST SELF. This is our company motto, and we model our company culture around helping our employees and patients achieve their best selves. Do you want a career that is not solely customer service driven - but involves sales, marketing, business development and community involvement? Do you want to experience the difference of being a part of a company that feels like family - all while offering the best in Physical and Hand Therapy to your community? If so, we want to talk to you. Be a part of our team of like-minded individuals who are passionate about inspiring the community with connectivity, patient-centered care, and a dynamic, upbeat work culture. THE POSITION: Our Clinic Managers and Front Office Coordinators (FOCs) are one of the most integral positions in our company and are not only responsible for day to day medical receptionist duties - but play a crucial role in establishing and maintaining relationships and driving the patient experience. Our FOCs are responsible for optimizing patient appointment schedules, managing all incoming phone calls, processing and converting new referrals, collecting time of service payments and obtaining insurance authorizations. Clinic Managers work closely with Clinical staff and Administrative staff to ensure clinic and patient success. As an intentionally transparent company, our employees gain business skills by learning about KPIs and benchmarks that not only drive clinic success but also patient outcomes. With 35+ locations we connect our front office team globally and regionally for development and collaboration opportunities. WHO YOU ARE: You love people and thrive on establishing meaningful connections You enjoy working in a fast paced and FUN environment You enjoy the challenge of having something new come your way each and every day You are self-motivated, a go-getter, and a self starter You have a positive attitude and a professional appearance You exhibit the ability to multitask without being overwhelmed You are capable of building strong rapport with clients from a variety of backgrounds through strong communication and empathy You are confident in your proficiency with technology and computer systems (EMR, Microsoft Office Suite, etc) WHAT WE PROMISE TO OFFER YOU: IRG Physical & Hand Therapy is the premier providers of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded into our communities and strive to make a positive impact where we live, work, and play. SSPHT is a company that provides a fun, dynamic, and supportive environment for patients and employees. A local experience - we are a PT owned and operated company based in WA state. - no big national corporation in charge of the decisions that impact your patient care. Our administration, billing, and outreach teams are all local and deeply embedded in the therapy community. Our admin is here to support our therapy staff with community connections, referral relations and help you create your ideal patient case load while you focus on what matters, your patients. A 1:1 patient care model - we place patient care and the patient experience at the forefront of our business model. We encourage the human connection and know the best experience for our patients is the maximization of time with our skilled therapists. Student loan assistance - we provide a monthly student loan assistance program to all of our employees to help you pay off those pesky student loans, faster. Career advancement opportunities - Leadership opportunities based on skill and performance, not just on seniority - IRG Leadership Institute courses designed to develop the business skills to help you succeed and thrive throughout your career. Human connection and community involvement is just as important to us as patient care - we are deeply embedded in our communities and encourage all employees to find their passion and get involved. A full benefits package - including affordable medical, dental and vision, 401k matching, paid time off, paid holidays and sick leave. - Here at IRG we care about our staff's health and financial well being and are proud to offer a very competitive benefits package. QUALIFICATIONS/REQUIREMENTS: High school diploma (Bachelors degree in related field preferred) 2+ years experience in a customer facing position Knowledge and adherence to HIPAA laws and compliance regulations PHYSICAL DEMANDS/WORKING CONDITIONS: Physical activity including but not limited to bending, reaching, squatting, lifting and prolonged periods of sitting. Required to work at an IRG facility and be responsible for your own transportation to and from work site. Potential exposure to virus, disease, and infections from patients in the working environment. Ability to perform custodial duties using medical grade cleaning products - including but not limited to - cleaning bathrooms, laundry, and disinfection of exercise equipment. Work for extended periods of time at a video display terminal and will be required to use a keyboard to enter and gather information. Work schedule will be based on the needs of IRG PAY & BENEFITS INFORMATION: Base salary: $18-$23 per hour depending on experience Benefits (please note: benefits eligibility is determined by hours worked, not all programs listed below are offered to all employees): Paid Time Off (Holidays, Vacation, Sick, Personal) Continuing Education Funds Student Loan Repayment Program 401K plan with employer match Medical, Dental & Vision Plans Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) Long-Term Disability Life and AD&D Insurance Employee Assistance Program OUR VISION: Empowering all with a passion and purpose to become their best self. OUR MISSION: IRG is committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results. OUR VALUES: Integrity, Positivity, Innovation, Accountability and Proficiency DISCOVER WHAT SETS IRG APART: ********************** OTHER OPEN POSITIONS: **********************careers IRG on YOUTUBE: ******************************* IRG is an equal opportunity employer.

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women's health, and urgent care. Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at *********************************************** KVH puts ‘employee care' high on the priority list, with health benefits like low cost medical, dental, and vision insurance and a robust employee wellness program. KVH offers company contribution toward your choice of medical, dental, and vision insurance coverage, including coverage available for spouses/ domestic partners, and dependent children. KVH believes that continuing education is critical to our mission and vision. We have implemented many educational programs such as the Medical Assistant Apprenticeship program and certification pay to encourage continuing education. We want our employees to know they are valued. One of the ways we show this is by quickly vesting employees, making them pension eligible after just one year of part-time status. To view more details about the comprehensive benefits package we offer to eligible employees visit our website - Benefits - KV Healthcare ******************** Job Description The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers. Qualifications What is required... High School Diploma or equivalent At least one year of general administrative/clerical or customer service experience Current computer experience (medium to expert level) in Microsoft products Demonstrated knowledge of Medical Terminology Previous cash-handling experience What is preferred... Some college coursework Bilingual Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems Certified Professional Coder from The American Academy of Professional Coders Certified Billing and Coding Specialist from the National Healthcareer Association Certified Medical Administrative Assistant from the National Healthcareer Association Additional Information Wage: Wage range currently starts at $19.05/hour and goes up to $28.87/hour. Actual wage will be based on years' of applicable experience. FTE: 1.0 (40 hours/week) Benefits: This position is benefits eligible Union Status: This is a non union covered position

Salary Range $17.00 - $26.44 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Pool Employees of Confluence Health receive a range of benefits in addition to compensation. * Retirement Plan * Pool Differential * Sick Leave * Shift Differential * Employee Assistance Program For more information on our Benefits & Perks, click here! Summary Please note: This is a pool position. No guarantee of hours. This position represents Confluence Health during initial telephone, MyChart, and other means of contact by providing patients with appointments, medication refills, information assistance, and access to operational support services and clinical resources. The role ensures a high level of customer service consistent with Confluence Health's vision, mission, goals, and service standards. The ideal candidate will possess strong problem-solving abilities, empathy and patience in dealing with patients, teamwork and collaboration skills, and attention to detail and accuracy. Position Reports To: Clinic Patient Access & SWBD Supervisor Essential Functions * Answer inbound calls promptly and professionally, routing them appropriately. * Schedule and cancel appointments based on need and patient requests, following system and clinic guidelines. Communicate appointment details, required preparations, and necessary paperwork to ensure on-time arrival and preparedness. * Review and confirm appointment details with callers, update patient demographics in Epic, and encourage MyChart enrollment. Inform patients of items to bring to appointments. * Act as a liaison between patients and their care teams. * Assist patients with medication refills, including identifying the need for new prescriptions, instructing patients on next steps, contacting pharmacies, and creating refill requests. * Learn and apply de-escalation techniques. * Relay clerical and clinical messages from patients, family members, and healthcare professionals to administrative and provider staff with clear spelling and grammar. * Identify emergent and crisis situations, gather necessary information, and use critical thinking to determine appropriate next steps, coordinating with provider staff as needed. * Assist patients through the Confluence Health system by coordinating with the Wenatchee Clinic Patient Access Center Nurse Telephone Triage - RNs and connecting patients with appropriate staff and EMS resources. * May be cross trained to handle Switchboard staff duties and shifts. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High School diploma or equivalent (GED). * Experience in healthcare, call center, or customer service fields. * Ability to work in a fast paced and constantly changing environment with developed customer service principles and practices. * Excellent interpersonal and communication (oral and written) skills. * Proficiency in data entry, numeric typing, and computer navigation. Proper grammar and spelling are essential. Desired: * Experience with computerized systems. * Knowledge of Medical Terminology. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - O * Sitting/Standing - C * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - C Working Conditions: * Office setting with co-workers, seated in a cubicle, interacting with patients and clinical staff via telephone, MyChart, and other acceptable contact methods. Job Classification: * FLSA: Non-exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - No * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - No

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication • Position not eligible for Telecommuting Benefits *Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: · New Year's Day · Memorial Day · 4 th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: · $4,000 for an Associate's degree, vocational, technical, or certification program · $6,000 for a Bachelor's degree · $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication * Position not eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** **The pay is $20-23/hr** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women's health, and urgent care. Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at *********************************************** KVH puts ‘employee care' high on the priority list, with health benefits like low cost medical, dental, and vision insurance and a robust employee wellness program. KVH offers company contribution toward your choice of medical, dental, and vision insurance coverage, including coverage available for spouses/ domestic partners, and dependent children. KVH believes that continuing education is critical to our mission and vision. We have implemented many educational programs such as the Medical Assistant Apprenticeship program and certification pay to encourage continuing education. We want our employees to know they are valued. One of the ways we show this is by quickly vesting employees, making them pension eligible after just one year of part-time status. To view more details about the comprehensive benefits package we offer to eligible employees visit our website - Benefits - KV Healthcare ******************** Job Description Provides reception, scheduling, and image management service to Imaging & Cardiopulmonary Departments. Qualifications What is required... High School Education At least one year of general administrative/clerical or customer service experience Current computer experience (medium to expert level) in Microsoft products What is preferred... Demonstrated knowledge of Medical Terminology Previous experience in medical field with some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and high volume phone systems Associate or Bachelor's degree Certified Medical Administrative Assistant from the National Healthcareer Association Additional Information Wage: Wage range currently starts at $19.05/hour and goes up to $28.87/hour. Actual wage will be based on years' of applicable experience. This position may also be eligible to receive an additional 15% premium in lieu of benefits. FTE: Per Diem Benefits: This position is not benefits eligible Union Status: This is a non-union covered position

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: N/A 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication • Position not eligible for Telecommuting Benefits *Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: · New Year's Day · Memorial Day · 4 th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: · $4,000 for an Associate's degree, vocational, technical, or certification program · $6,000 for a Bachelor's degree · $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.