Front desk manager vs billing manager

The differences between front desk managers and billing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk manager and a billing manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $40,802 average annual salary of a front desk manager.

The top three skills for a front desk manager include front desk operations, reservations and customer service. The most important skills for a billing manager are patients, customer service, and billing procedures.

Front desk manager vs billing manager overview

	Front Desk Manager	Billing Manager
Yearly salary	$40,802	$77,507
Hourly rate	$19.62	$37.26
Growth rate	-	17%
Number of jobs	54,551	38,709
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

What does a front desk manager do?

A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

Front desk manager vs billing manager salary

Front desk managers and billing managers have different pay scales, as shown below.

	Front Desk Manager	Billing Manager
Average salary	$40,802	$77,507
Salary range	Between $27,000 And $59,000	Between $52,000 And $114,000
Highest paying City	New York, NY	San Jose, CA
Highest paying state	New York	New Jersey
Best paying company	RH	Google
Best paying industry	Hospitality	Utilities

Differences between front desk manager and billing manager education

There are a few differences between a front desk manager and a billing manager in terms of educational background:

	Front Desk Manager	Billing Manager
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front desk manager vs billing manager demographics

Here are the differences between front desk managers' and billing managers' demographics:

	Front Desk Manager	Billing Manager
Average age	47	47
Gender ratio	Male, 31.4% Female, 68.6%	Male, 17.7% Female, 82.3%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front desk manager and billing manager duties and responsibilities

Front desk manager example responsibilities.

Manage vendor relationships in support of CRM and sales reporting projects.
Serve as a point of escalation for guest problem resolution and manage all VIP special guests and execution of requests.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Direct a team of three, successfully providing resolution to daily incidents, meeting SLA and KPI objectives.
Supervise entire front of the house functions including front desk and concierge personnel, bell staff and PBX associates.
Utilize Marriott policies and procedures to train new employees and keep proper records to relay training progress to hotel supervisors.

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Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

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Front desk manager vs billing manager skills

Common front desk manager skills

Front Desk Operations, 16%
Reservations, 15%
Customer Service, 11%
Guest Service, 8%
Room Availability, 5%
Customer Satisfaction, 5%

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

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Updated January 8, 2025

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