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The differences between front desk managers and front end managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk manager and a front end manager. Additionally, a front desk manager has an average salary of $40,802, which is higher than the $39,893 average annual salary of a front end manager.
The top three skills for a front desk manager include front desk operations, reservations and customer service. The most important skills for a front end manager are customer service, end loaders, and loaders.
| Front Desk Manager | Front End Manager | |
| Yearly salary | $40,802 | $39,893 |
| Hourly rate | $19.62 | $19.18 |
| Growth rate | - | 6% |
| Number of jobs | 54,551 | 253,918 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 37% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.
A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.
Front desk managers and front end managers have different pay scales, as shown below.
| Front Desk Manager | Front End Manager | |
| Average salary | $40,802 | $39,893 |
| Salary range | Between $27,000 And $59,000 | Between $20,000 And $78,000 |
| Highest paying City | New York, NY | Santa Clara, CA |
| Highest paying state | New York | Hawaii |
| Best paying company | RH | NVIDIA |
| Best paying industry | Hospitality | Retail |
There are a few differences between a front desk manager and a front end manager in terms of educational background:
| Front Desk Manager | Front End Manager | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | Cornell University | California State University - Bakersfield |
Here are the differences between front desk managers' and front end managers' demographics:
| Front Desk Manager | Front End Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.4% Female, 68.6% | Male, 33.4% Female, 66.6% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |