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The differences between front desk managers and front office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk manager and a front office supervisor. Additionally, a front desk manager has an average salary of $40,802, which is higher than the $37,907 average annual salary of a front office supervisor.
The top three skills for a front desk manager include front desk operations, reservations and customer service. The most important skills for a front office supervisor are reservations, customer service, and patients.
| Front Desk Manager | Front Office Supervisor | |
| Yearly salary | $40,802 | $37,907 |
| Hourly rate | $19.62 | $18.22 |
| Growth rate | - | - |
| Number of jobs | 54,551 | 79,675 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 52% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.
A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.
Front desk managers and front office supervisors have different pay scales, as shown below.
| Front Desk Manager | Front Office Supervisor | |
| Average salary | $40,802 | $37,907 |
| Salary range | Between $27,000 And $59,000 | Between $30,000 And $47,000 |
| Highest paying City | New York, NY | Newark, NJ |
| Highest paying state | New York | Rhode Island |
| Best paying company | RH | University of California, Berkeley |
| Best paying industry | Hospitality | Health Care |
There are a few differences between a front desk manager and a front office supervisor in terms of educational background:
| Front Desk Manager | Front Office Supervisor | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Cornell University | Cornell University |
Here are the differences between front desk managers' and front office supervisors' demographics:
| Front Desk Manager | Front Office Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.4% Female, 68.6% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |