Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between front desk managers and managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk manager and a manager. Additionally, a manager has an average salary of $58,651, which is higher than the $40,802 average annual salary of a front desk manager.
The top three skills for a front desk manager include front desk operations, reservations and customer service. The most important skills for a manager are customer service, payroll, and food safety.
| Front Desk Manager | Manager | |
| Yearly salary | $40,802 | $58,651 |
| Hourly rate | $19.62 | $28.20 |
| Growth rate | - | 6% |
| Number of jobs | 54,551 | 1,236,194 |
| Job satisfaction | - | 4.57 |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 49% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
Front desk managers and managers have different pay scales, as shown below.
| Front Desk Manager | Manager | |
| Average salary | $40,802 | $58,651 |
| Salary range | Between $27,000 And $59,000 | Between $37,000 And $92,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | New Jersey |
| Best paying company | RH | - |
| Best paying industry | Hospitality | Finance |
There are a few differences between a front desk manager and a manager in terms of educational background:
| Front Desk Manager | Manager | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Cornell University | University of Pennsylvania |
Here are the differences between front desk managers' and managers' demographics:
| Front Desk Manager | Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 31.4% Female, 68.6% | Male, 51.0% Female, 49.0% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |