Post job

Fulfillment clerk vs fulfillment associate

The differences between fulfillment clerks and fulfillment associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fulfillment associate has an average salary of $30,740, which is higher than the $25,128 average annual salary of a fulfillment clerk.

The top three skills for a fulfillment clerk include customer inquiries, customer issues and customer orders. The most important skills for a fulfillment associate are basic math, customer service, and math.

Fulfillment clerk vs fulfillment associate overview

Fulfillment ClerkFulfillment Associate
Yearly salary$25,128$30,740
Hourly rate$12.08$14.78
Growth rate-3%-
Number of jobs90,861248,035
Job satisfaction--
Most common degreeBachelor's Degree, 30%High School Diploma, 38%
Average age4341
Years of experience12-

What does a fulfillment clerk do?

In warehouses, a fulfillment clerk is typically in charge of preparing and processing client orders, ensuring accuracy and timeliness. Their responsibilities include handling invoices, locating items from shelves, scanning and packaging orders, updating databases, and assisting in loading and unloading shipments and deliveries. They must also prepare progress reports, monitor stock inventory, and maintain the cleanliness of various areas. Moreover, a fulfillment clerk must maintain an active communication line with co-workers for a smooth and efficient workflow.

What does a fulfillment associate do?

A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.

Fulfillment clerk vs fulfillment associate salary

Fulfillment clerks and fulfillment associates have different pay scales, as shown below.

Fulfillment ClerkFulfillment Associate
Average salary$25,128$30,740
Salary rangeBetween $18,000 And $33,000Between $24,000 And $38,000
Highest paying City-Puyallup, WA
Highest paying state-Washington
Best paying company-General Electric
Best paying industry-Technology

Differences between fulfillment clerk and fulfillment associate education

There are a few differences between a fulfillment clerk and a fulfillment associate in terms of educational background:

Fulfillment ClerkFulfillment Associate
Most common degreeBachelor's Degree, 30%High School Diploma, 38%
Most common majorBusinessBusiness
Most common college--

Fulfillment clerk vs fulfillment associate demographics

Here are the differences between fulfillment clerks' and fulfillment associates' demographics:

Fulfillment ClerkFulfillment Associate
Average age4341
Gender ratioMale, 38.6% Female, 61.4%Male, 51.6% Female, 48.4%
Race ratioBlack or African American, 10.7% Unknown, 4.2% Hispanic or Latino, 21.1% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.7%Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5%
LGBT Percentage6%7%

Differences between fulfillment clerk and fulfillment associate duties and responsibilities

Fulfillment clerk example responsibilities.

  • Utilize voice and RF scanners to fulfill orders accurately and on a timely basis.
  • Maintain clean and sanitary operating environment; responsible for maintaining cleanliness of receiving area including loading dock and trash areas.
  • Deliver groceries to customers homes/ businesses.

Fulfillment associate example responsibilities.

  • Manage inventory and troubleshoot technical problems to resolution.
  • Provide on time shipping base on customer SLA standards.
  • Adhere to multiple company safety directives including those govern by OSHA and MSDS.
  • Key accurately and productively using PC's, hand-held computers or other such devices.
  • Upload of that information into a share database on a daily basis with specific SLA requirements.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using an RF scanner.
  • Show more

Fulfillment clerk vs fulfillment associate skills

Common fulfillment clerk skills
  • Customer Inquiries, 69%
  • Customer Issues, 11%
  • Customer Orders, 6%
  • Customer Satisfaction, 3%
  • Customer Service, 1%
  • Sales Floor, 1%
Common fulfillment associate skills
  • Basic Math, 20%
  • Customer Service, 12%
  • Math, 9%
  • Customer Orders, 9%
  • Ladders, 8%
  • Pallets, 6%

Browse office and administrative jobs