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Group facilitator vs service assistant

The differences between group facilitators and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a group facilitator and a service assistant. Additionally, a service assistant has an average salary of $31,928, which is higher than the $31,316 average annual salary of a group facilitator.

The top three skills for a group facilitator include social work, substance abuse and crisis intervention. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Group facilitator vs service assistant overview

Group FacilitatorService Assistant
Yearly salary$31,316$31,928
Hourly rate$15.06$15.35
Growth rate12%12%
Number of jobs72,87769,115
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 49%
Average age4343
Years of experience1212

What does a group facilitator do?

A group facilitator plans and guides group events to ensure everyone's objectives are met by guiding everyone through the process. They are involved in the overall outcome of the meeting, including participation. Your job as a facilitator is to create an environment where everyone can participate in the group discussion, understand each other's views, and share responsibility. An important thing to note as a facilitator is that you don't take sides and remain neutral.

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

Group facilitator vs service assistant salary

Group facilitators and service assistants have different pay scales, as shown below.

Group FacilitatorService Assistant
Average salary$31,316$31,928
Salary rangeBetween $20,000 And $47,000Between $23,000 And $43,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaHawaii
Best paying companyHawaii Pacific HealthBeth Israel Deaconess Medical Center
Best paying industryGovernmentGovernment

Differences between group facilitator and service assistant education

There are a few differences between a group facilitator and a service assistant in terms of educational background:

Group FacilitatorService Assistant
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 49%
Most common majorPsychologyBusiness
Most common collegeCalifornia State University - Long BeachNorthwestern University

Group facilitator vs service assistant demographics

Here are the differences between group facilitators' and service assistants' demographics:

Group FacilitatorService Assistant
Average age4343
Gender ratioMale, 28.7% Female, 71.3%Male, 35.8% Female, 64.2%
Race ratioBlack or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 18.8% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 2.1%Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between group facilitator and service assistant duties and responsibilities

Group facilitator example responsibilities.

  • Analyze online learning experience and achieve improvement through implementing use of social networking, interactive PowerPoint and additional software.
  • Provide individual and family therapy to the community at large and select clients of the IOP program.
  • Facilitate adult groups for mental health intensive outpatient program where focus are on DBT and CBT skills.
  • Provide DBT groups to adult populations with personality disorders.
  • Facilitate intensive wraparound services to families with emotionally disturb children and adolescents.
  • Gather facts and evidence to establish eligibility benefits base on HIV and medical conditions.
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Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
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Group facilitator vs service assistant skills

Common group facilitator skills
  • Social Work, 15%
  • Substance Abuse, 14%
  • Crisis Intervention, 7%
  • Mental Health Issues, 5%
  • Community Resources, 4%
  • Domestic Violence, 4%
Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%

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