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The differences between group facilitators and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a group facilitator and a service assistant. Additionally, a service assistant has an average salary of $31,928, which is higher than the $31,316 average annual salary of a group facilitator.
The top three skills for a group facilitator include social work, substance abuse and crisis intervention. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.
| Group Facilitator | Service Assistant | |
| Yearly salary | $31,316 | $31,928 |
| Hourly rate | $15.06 | $15.35 |
| Growth rate | 12% | 12% |
| Number of jobs | 72,877 | 69,115 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A group facilitator plans and guides group events to ensure everyone's objectives are met by guiding everyone through the process. They are involved in the overall outcome of the meeting, including participation. Your job as a facilitator is to create an environment where everyone can participate in the group discussion, understand each other's views, and share responsibility. An important thing to note as a facilitator is that you don't take sides and remain neutral.
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
Group facilitators and service assistants have different pay scales, as shown below.
| Group Facilitator | Service Assistant | |
| Average salary | $31,316 | $31,928 |
| Salary range | Between $20,000 And $47,000 | Between $23,000 And $43,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | California | Hawaii |
| Best paying company | Hawaii Pacific Health | Beth Israel Deaconess Medical Center |
| Best paying industry | Government | Government |
There are a few differences between a group facilitator and a service assistant in terms of educational background:
| Group Facilitator | Service Assistant | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 49% |
| Most common major | Psychology | Business |
| Most common college | California State University - Long Beach | Northwestern University |
Here are the differences between group facilitators' and service assistants' demographics:
| Group Facilitator | Service Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 28.7% Female, 71.3% | Male, 35.8% Female, 64.2% |
| Race ratio | Black or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 18.8% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 2.1% | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |