Post job

Guest service representative jobs in Abilene, TX

- 43 jobs
All
Guest Service Representative
Customer Service Representative
Guest Services
Front Desk Agent
Guest Services Agent
Guest Service Specialist
  • Life and Health Customer Service Representative

    Perry Hunter Hall

    Guest service representative job in Abilene, TX

    We are looking for a responsible Licensed Life and Health Customer Service Representative to perform a variety of administrative and clerical tasks. Duties of the Licensed Life and Health Customer Service Representative include providing support to our managers, assisting in daily Life & Health department activities. (See detail in Responsibilities below) The ideal candidate should have an active Texas Department of Insurance Group 1 license with excellent communication and computer skills. If you have previous experience as a Customer Service Representative and familiarity within our industry, we'd like to meet you. Responsibilities Talking with new/existing customers Interfacing with insurance companies on claims and premium payments Plan open enrollment meetings Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Maintain contact lists Skills Active Texas Department of Insurance Life and Health Group 1 License (Preferred) Sales experience in life and health needed Knowledge on the Affordable Care Act Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Job Type: Full-time Benefits: 401(k) Health insurance Long Term Disability Long Term Care Life insurance Paid time off Competitive Pay based upon experience Professional Development Job Stability in a growing industry Compensation: $40,000.00 - $50,000.00 per year If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIAT member agency is a great career choice! IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community. IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?
    $40k-50k yearly Auto-Apply 60d+ ago
  • In-Store Sales and Customer Service Rep

    High Energy Solutions 4.0company rating

    Guest service representative job in Abilene, TX

    We are an expanding marketing firm based in Abilene! After seeing a successful first year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standards in our direct marketing and in-store customer care divisions! Job Description We offer a thorough management program for qualified individuals to learn to train and supervise sales people, while learning various aspects of sales and marketing and other critical and fundamental business principles. Successful individuals will be given the opportunity to build their team, and continue to grow in our management training program! If you are a candidate looking for an opportunity to grow with us in an exciting, fast-paced career, then apply today! We are looking for future leaders to grow into a management role with our company while focusing on the following areas: Development of marketing campaigns and strategies Customer service and client acquisition Implementation of product launches Rigorous leadership training Those that excel leading and training others may be provided with the opportunity to grow through our management training program In-store promotional advertising Qualifications If you are a candidate looking for an opportunity to grow with us in an exciting, fast-paced career, then apply today. NO BUSINESS TO BUSINESS NO DOOR TO DOOR NO TELEMARKETING (THIS IS NOT A CALL CENTER!) Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 20h ago
  • Customer Service Rep, Residential Irrigation - The Toro Company

    Toro 4.7company rating

    Guest service representative job in Abilene, TX

    Customer Service Representative, Residential Irrigation - The Toro Company Who Are We? The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens to venues such as St. Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. Toro's National Support Network (NSN) was founded in 1991 s the first dedicated customer support network in the irrgation industry. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company - Agricultural Division the best place in Abilene, TX to build a career. Your Opportunity: The Customer Service Representative handles customer calls by answering questions, finding solutions to issues, addressing concerns or complaints and providing important information related to Residential Irrigation. They work to ensure every customer is satisfied with their experience with the company and its products or services. Make outbound calls to provide sales support to customers or follow up on inquiries. Sponsorship: Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa , regardless of expiration date, now or in the future. Work Location: This opportunity is based out of Abilene, Texas. Candidates should prepare for 5-days on site. What Will You Do? In order to grow and build a successful career with The Toro Company, you will be responsible for: Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or service Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the company's customer management policies What Do You Need? To be considered for this role, an individual should meet the following minimal requirements: Experience: At least one (1) to three (3) years in a phone/headset, customer support environment. Education: Bachelor's degree preferred in a technical discipline or equivalent experience in related industry. Language Skills: Fluent English and Spanish preferred. Skills: Strong communication, both written and verbal; Great active listening skills; Exceptional interpersonal and rapport-building skills; Patient and empathetic attitude; Strong time management and organizational skills; Adaptability and flexibility; Comfortable working in fast-paced environments; Basic troubleshooting skills; Computer literacy; Phone skills, including familiarity with complex or multi-line phone systems; and Expertise in customer support. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is required to sit and stand; walk; use hands to touch, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. What Can We Give You? At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including: Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment. Location - Conveniently located in Abilene, TX. Candidates should prepare for 5-days on site. Competitive Salary - A reasonable pay range for this role is $18.00 - $18.50 per hour. The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app. At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities. The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees. #LI-Onsite
    $18-18.5 hourly Auto-Apply 1d ago
  • Guest Service Agent

    Hersha Hospitality Management LP 4.5company rating

    Guest service representative job in Sweetwater, TX

    Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Abilene

    Guest service representative job in Abilene, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Blake Williams-State Farm Agent

    Guest service representative job in Abilene, TX

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Blake Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Melanie Hardy-State Farm Agent

    Guest service representative job in Abilene, TX

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 23d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Guest service representative job in Abilene, TX

    Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
    $26k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Texas Western Hospitality Group 4.1company rating

    Guest service representative job in Abilene, TX

    Job Details Courtyard Abilene NE - Abilene, TX Part Time AnyDescription Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management Qualifications Behaviors Preferred: Team player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred: Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.
    $25k-30k yearly est. 60d+ ago
  • Live Oak Golf Club - Guest Services

    Thompson Golf Group 4.1company rating

    Guest service representative job in Abilene, TX

    *_Reports to: Golf Shop* Primary responsibilities include but are not limited to: Customer Service - Customer Service. Greeting guests and assisting them as needed. Staging carts for daily play and tournaments. Managing the golf cart fleet - Cleaning, washing, detailing and stocking with necessary supplies. Operating a golf range cart to pick range. Handpicking range at times due to inclement weather. Assist with banquet set up as needed. Assist in cleaning golf restrooms, and event center as needed Empty trash bins on the golf course. Other duties as directed and needed. Primary requirements: Standing or moving for 6 to 8 hours a day. Able to lift up to 50 pounds-on occasion. Able to multi-task as needed. Work outdoors in varying weather conditions. Must have a valid driver license. Available to work days, evenings, weekends and or holiday's. Preferred skills: Knowledge of golf or previous experience. Able to work in a quick pace environment. Benefits Thompson Golf Group owns and manages 7 courses throughout Arizona, Minnesota & Texas. We are proud to have a wide range of benefits and perks available to our employees. Some benefits include: Full Time (35 hrs+ per week) may be eligible for: • Medical(Aetna)/Dental(DeltaDental)/Vision(EyeMed) Coverage • Employee/Spouse/Child Life Insurance, Long-Term Disability and Accident Insurance • HSA option • 401(k) with company match after 1 year employment • Paid Vacation and Holiday Pay for 7 holidays. All Team Members: • Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course • Team Member Referral Program and more! • Paid Sick Time Diversity, Equity, and Inclusion (DEI) Philosophy Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity and advancing a culture of inclusion. We know that bringing diverse backgrounds, cultures and perspectives together drives innovation that helps us to solve today's business and social challenges. A diverse, equitable and inclusive work environment respects the unique characteristics, skills, and experiences of all employees. As a company it is our responsibility to provide a workplace free of discrimination, harassment, bullying, retaliation, and inappropriate conduct. TGG Values - Check them out, they're DOPE Do the right thing - Think of others & be trustworthy Own it - Take pride in what we do & be personally responsible Passion for progress - Improving always in all ways & People pursuing growth Embracing the experience - Insist on having fun & be present Compensation: $11-14/ HR Based on Experience
    $11-14 hourly 60d+ ago
  • Customer Service Rep, Hendrick Medical Supply-Abilene

    Hendrick Medical Center 4.5company rating

    Guest service representative job in Abilene, TX

    * Serves as a liaison for Hendrick Medical Supply, new and existing patients, and all referral sources by providing/researching insurance coverage and payment information, also receives and coordinates all referrals. JOB REQUIREMENTS * Minimum Education * High School or equivalent * Minimum Work Experience * 1 years * Required Licenses/Certifications * Required Skills, Knowledge, and Abilities * Compose letters/memoranda. * Input data into computer programs. * Microsoft Word, Excel, Outlook. * Strong computer skills. * Strong customer service skills. * Research Information. * Bilingual * On call schedule may be required. * Designated Driver * No * OSHA Category * 2 - Medium Risk
    $26k-33k yearly est. 6d ago
  • Zoo Society Billable 1 - Zoo Guest Services - PT

    City of Abilene (Tx 3.8company rating

    Guest service representative job in Abilene, TX

    GENERAL DESCRIPTION Under general supervision, to perform a wide range of customer service duties, sales, and support functions in Guest Services at the Abilene Zoo. Provides administrative support to the Guest Service Managers and Assistant Managers. Also, appropriately directs Zoo visitor traffic. SUPERVISION EXERCISED This position does not exercise supervisory duties. IMPORTANT AND ESSENTIAL DUTIES Greet and directs visitors to the Abilene Zoo as well as answer general questions. Provide administrative support for the Guest Service Managers and Assistant Managers. Assist with general customer services functions including answering guest inquiries, giving directions, providing information of zoo functions and activities. Process incoming and outgoing calls; process register payments, process reservation and visitation paperwork, attraction/ride/equipment operation, and food preparation. Maintain, inspect, clean, take inventory, and follow policies and procedures of assigned equipment, areas, and surrounding spaces. Assist with guest surveys and other reports. Guest Services employees over 18 years of age may operate a City vehicle and/or motorized equipment (trains, gators and golf carts). OTHER JOB RELATED DUTIES May assist with other Guest Services operations. Perform other job related duties and responsibilities as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Administrative and office management principles, procedures and practices. Basic math skills including: addition, subtraction, multiplication, division, and percentages. General customer service. The safe operation of equipment/vehicles. Skill to: Operate a computer and other office equipment. Manage time effectively. Provide excellent customer service and communicate clearly. Efficiently and accurately manage cash handling functions. Interact with zoo guests in a professional and courteous way. Ability to: Maintain confidentiality of client information. Work independently. Demonstrate a positive attitude and initiative. Organize and plan work activities to meet deadlines. Use resourcefulness and tact when dealing with upset customers. Accommodate changing work priorities. Communicate concisely both orally and in writing to both the public and staff. Follow and enforce the Abilene Zoo rules, policies and procedures. Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally. Follow and embrace the City of Abilene Core Values - Respect, Integrity, Service Above Self, and Excellence in All We Do. Perform as a team member in a manner that accomplishes the Division's mission and treats team members with dignity, courtesy, and respect. Experience and Training Guidelines: For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through: Experience: This is an entry level position, but preference may be given to individuals with previous customer service experience. Education/Training: A high school diploma, GED, or in the process of obtaining either is required. License or Certificate: A Texas driver's license or the ability to obtain one within ninety (90) days of employment or a military waiver is required. Food Handlers Permit or ability to obtain one within thirty (30) days of employment is required. Special Requirements: Essential duties require the following physical skills and work environment: Bloodborne Pathogens training and HazCom training are required within 60 days of employment. Requires staff members to be a minimum of 16 years of age. Must be able to work a flexible work schedule that may include nights, holidays, and weekends. Must be able to work in outdoor conditions and in extreme heat and cold. With or without accommodation, the "X" indicates the overall strength demand of the position during a typical workday: ___ Sedentary - lifting of no more than 10 pounds ___ Light - lifting no more than 20 pounds; carrying up to 10 pounds _X Medium - lifting no more than 50 pounds; carrying up to 25 pounds ___ Heavy - lifting no more than 100 pounds; carrying up to 50 pounds ___ Very Heavy - team lifting over 100 pounds; carrying more than 50 pounds Physical Demand Codes: The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task: Codes for how often: N = No E = Extensive (100 - 70% of the time) M = Moderate (60 - 30% of the time) I = Infrequent (20 - 10% of the time) A = Almost Never (
    $20k-27k yearly est. 3d ago
  • Guest Service Specialist

    Mister Carwash 4.1company rating

    Guest service representative job in Abilene, TX

    Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car. Enjoy variety, hands-on work, and rewarding days. Keep our sites clean, inviting, and well-maintained. Collaborate with team members to complete tasks and achieve goals. You'd Make a Great GSS If You… Enjoy making meaningful connections with customers. Sell with passion and energy. Love working with others to get things done. Thrive in a fast-paced, outdoor work environment. Are open to feedback and learning new things. Are consistent, reliable, and available to work varied shifts, including weekends and holidays. Have the energy to stay on your feet and the strength to lift what's needed.
    $20k-27k yearly est. 40d ago
  • Guest Experience Concierge

    Tres 10 Solutions Inc.

    Guest service representative job in Tye, TX

    Description: Job Title- Guest Experience Concierge FLSA Classification/Pay Type- Non-Exempt, Hourly Salary Grade $19 - 21 Reports To (Title)- Director of Membership Date Created or Revised- 6/29/2022 Summary The Reservations Concierge serves as the first point of contact and ambassador for our guests, providing a seamless, personalized, and world-class booking experience. This role oversees all reservations company-wide, ensuring every guest interaction reflects the warmth, professionalism, and excellence of our brand. The Reservations Concierge creates a frictionless process for booking experiences, optimizes reservations to maximize sales opportunities, and ensures all special requests and details are communicated to internal teams for flawless execution. The concierge team is available Monday through Sunday and available to respond to guest inquiries made by email or phone. Types of inquiries include but are not limited to guest reservation requests, large party bookings, special requests by guests for their visit or for assistance with referrals to other local entities. The Guest Experience Concierge is a master at anticipating change, planning for challenges, and solving problems on the fly. This role combines hospitality, sales, and guest relations expertise to elevate each visitor's journey from the moment they inquire to the moment they arrive. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Serve as the primary point of contact for all guest reservations across all company locations and experiences. Create and maintain a world-class booking experience that is warm, efficient, and personalized. Maintain deep knowledge of all tasting experiences, membership offerings, and brand storytelling to communicate with confidence and enthusiasm. Manage and optimize daily reservation inventory, filling open timeslots and driving revenue through upselling and experience enhancements. Offer strategic upgrades or alternative experiences based on guest interests, availability, and company priorities. 2 William Chris Winery Company All Rights Reserved Confirm all reservations and proactively communicate with guests regarding preferences, special requests, and experience options. Act as a liaison between guests and the tasting room team to ensure every visit exceeds expectations by communicating guest notes, sales opportunities, and strategic opportunities to make a remarkable moment. Curate personalized itineraries for large parties, VIPs, and special events. • Recommend and coordinate partner experiences including local lodging, dining, and attractions to enhance each guest's visit. Maintain and update guest profiles with key data points, preferences, and behaviors to support membership growth and retention strategies. Track and report reservation trends, guest feedback, and booking performance to leadership. Respond to all customer inbound inquiries in a timely and professional manner Review upcoming reservations daily and provide feedback to Tasting Room Managers and Membership Ambassador of any special reservation notes or notable guests Perform maintenance on customer profiles by updating items and getting additional information added to the profile Other Duties Other duties as assigned Requirements: Required experience High school diploma or equivalent (some college preferred) 2 - 3 years of experience in hospitality, guest relations, or luxury service (wine industry experience preferred). Exceptional verbal and written communication skills with a warm, professional demeanor. Strong attention to detail and commitment to creating effortless guest experiences. Comfortable managing multiple priorities with grace and precision. Experience with POS and CRM systems (Commerce7 experience a plus). Sales-minded, with a natural ability to suggest enhancements and upgrades authentically. Availability to work weekends and holidays as needed to support guest operations. Must be a self-starter and complete duties, tasks, and projects with little or no supervision Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions Supervisory Responsibilities None Work environment Office environment Tasting Rooms (Inside, air-conditioned) Outdoor Events (Non-air-conditioned, various locations) Physical demands Extended periods of sitting at a desk, using a computer and phone Must be able to lift up to 15 pounds on an occasional basis Ability to negotiate uneven, outdoor surfaces Ability to work in various weather conditions, including hot and cold weather Ability to effectively communicate verbally, using telephones, and with electronic means (email, social media, etc.) Travel and remote work This position may require occasional travel to off-site locations, but does not require overnight travel except on rare occasions for events or training This position requires on-site work on a regular basis Travel to and from the main worksite (daily commute) is at the expense of the employee and is not considered time worked Travel between sites during the workday is considered time worked Work authorization This job is not eligible for visa sponsorship. It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Signatures This job description has been approved by:
    $19-21 hourly 6d ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Guest service representative job in Abilene, TX

    Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Part time hours. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill propane (certification offered through U-Haul upon employment) * Drive a forklift (certification offered through U-Haul upon employment) * Other duties as assigned * Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to maintain a good driving record * High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $24k-30k yearly est. Auto-Apply 14d ago
  • On-Site Customer Service Representative

    Genuine Parts Company 4.1company rating

    Guest service representative job in Tye, TX

    Under general supervision, fulfills customer orders accurately and in a timely manner to ensure customer satisfaction: primary contribution is processing orders for customers and selling Motion Industries' assets. This position works more than 50% of the time at the customer location. JOB DUTIES * Orders items to ensure appropriate inventory levels are maintained for Consignment customers. * Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory. * Ensures identification and sale of Motion Industries' assets. In some cases may have to locate a product. * Influences Motion Industries' Gross Profit through negotiating the sale price and purchase price, within certain parameters. * Proactively generates sales by actively promoting Motion Industries' products to existing customers. * Expedites backorders. May pull inventory and prepare order for shipment to customer. * May handle customer returns. May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order. * May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. * Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders. * Routinely interacts with customers to obtain and fulfills orders correctly. Interacts with suppliers as necessary to obtain pricing for items. * Partners with Account Representatives to ensure customer satisfaction. * May assist customer by troubleshooting via telephone or email and identifying correct part. * Attends training sessions regularly to continue professional growth and development. * Performs other duties as assigned. * Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales). EDUCATION & EXPERIENCE * Typically requires a high school diploma or GED. KNOWLEDGE, SKILLS, ABILITIES * Customer service and communication skills required. Ability to multi-task and time management skills required. * Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. * Good driving record required. * Reliability, organization, and attention to detail required. PHYSICAL DEMANDS: LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $26k-32k yearly est. Auto-Apply 39d ago
  • Immediate Hire || Customer Service Representative for Marketing

    High Energy Solutions 4.0company rating

    Guest service representative job in Abilene, TX

    We are an expanding marketing firm based in Abilene! After seeing a successful first year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standards in our direct marketing and in-store customer care divisions! Job Description Our firm is currently accepting applications from individuals with experience working in customer service, customer relations, and sales to work as part of our team. Entry Level Customer Service Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-energy industry. Customer Service Responsibilities: • Contribute to a positive & energetic environment • Maintain professional standards in marketing, sales & customer service • Direct customer interaction to promote products & services • Participate in daily training sessions & campaign meetings Qualifications Qualifications: • Desire to participate in professional development and take on new responsibilities • Self-motivated and comfortable working both independently and as part of a team • Customer service or customer relationship experience • Ability to perform at a high level in a fast-paced environment. Benefits of the Entry Level Customer Service Position • Competitive compensation • Merit-based advancement • Uncapped bonuses & incentive plan • Fun Atmosphere • Travel Opportunities • Company events APPLY NOW FOR IMMEDIATE CONSIDERATION! Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 20h ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Guest service representative job in Abilene, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Texas Western Hospitality Group 4.1company rating

    Guest service representative job in Abilene, TX

    Job Details Home2 Suites Abilene SW - Abilene, TXDescription Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management
    $25k-30k yearly est. 60d+ ago
  • Golf Guest Services

    Thompson Golf Group 4.1company rating

    Guest service representative job in Abilene, TX

    *_Reports to: Golf Shop* Primary responsibilities include, but are not limited to: Customer Service - Customer Service. Greeting guests and assisting them as needed. Staging carts for daily play and tournaments. Managing the golf cart fleet - Cleaning, washing, detailing, and stocking with necessary supplies. Operating a golf range cart to pick range. Handpicking range at times due to inclement weather. Assist with banquet set up as needed. Assist in cleaning the golf restrooms and the event center as needed Empty trash bins on the golf course. Other duties as directed and needed. Primary requirements: Standing or moving for 6 to 8 hours a day. Able to lift up to 50 pounds on occasion. Able to multitask as needed. Work outdoors in varying weather conditions. Must have a valid driver's license. Available to work days, evenings, weekends and/or holidays. Preferred skills: Knowledge of golf or previous experience. Able to work in a quick-paced environment. Benefits Thompson Golf Group owns and manages 7 courses throughout Arizona, Minnesota & Texas. We are proud to have a wide range of benefits and perks available to our employees. Some benefits include: Full Time (35 hrs+ per week) may be eligible for: • Medical(Aetna)/Dental(Delta Dental)/Vision(EyeMed) Coverage • Employee/Spouse/Child Life Insurance, Long-Term Disability, and Accident Insurance • HSA option • 401(k) with company match after 1 year of employment • Paid Vacation and Holiday Pay for 7 holidays. All Team Members: • Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course • Team Member Referral Program and more! • Paid Sick Time Diversity, Equity, and Inclusion (DEI) Philosophy Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity, and advancing a culture of inclusion. We know that bringing diverse backgrounds, cultures, and perspectives together drives innovation that helps us to solve today's business and social challenges. A diverse, equitable, and inclusive work environment respects the unique characteristics, skills, and experiences of all employees. As a company, it is our responsibility to provide a workplace free of discrimination, harassment, bullying, retaliation, and inappropriate conduct. TGG Values - Check them out, they're DOPE Do the right thing - Think of others & be trustworthy Own it - Take pride in what we do & be personally responsible Passion for progress - Improving always in all ways & people pursuing growth Embracing the experience - Insist on having fun & being present Work schedule 8 hour shift 10 hour shift Weekend availability Monday to Friday Holidays Day shift Supplemental pay Tips Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Referral program Employee discount Paid training
    $22k-28k yearly est. 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Abilene, TX?

The average guest service representative in Abilene, TX earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Abilene, TX

$23,000
Job type you want
Full Time
Part Time
Internship
Temporary