Guest service representative jobs in Merced, CA - 150 jobs
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6H Management LLC
Guest service representative job in Merced, CA
Job Description
A luxurious translation of a road trip pit stop, El Capitan Hotel is a boutique hotel in downtown Merced, California. On the road to Yosemite, the hotel features 114 guest rooms, a historic theater, and four distinct dining experiences, all reflective of the surrounding Central Valley community.
What you'll do:
Greet all guests in close proximity and make each feel important by providing a genuine welcome
Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized
View reservations after arrival and create guest profiles that we can utilize to enhance their experience
Check guests in and out of the hotel in a confident, professional, and personalized manner
Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner
Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items
Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts
Maintain accuracy with all accounting and billing procedures
Assist in the development of and implementation of special projects
Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability)
Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions.
Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
Who you are:
You have a High school diploma or general education degree (GED).
6+ months of related experience in a hospitality, service, or retail role preferred.
You can navigate, operate, and troubleshoot computer systems and software applications.
You can develop and maintain professional relationships and speak effectively after guests and groups of co-workers.
You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results.
You have a strong work ethic and the ability to work autonomously.
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
Up to 3 weeks paid time off annually
50% off discount at most New Waterloo restaurants
Health, vision + dental benefits
401K matching
Paid holidays
Volunteer pay
Tuition reimbursement
Referral bonuses
Discounts at our shops, hotels + local partnerships
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.
$33k-41k yearly est. 27d ago
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Guest Experience Representative
Robbins Brothers 3.5
Guest service representative job in Parksdale, CA
At Robbins Brothers, we are experts at helping guests create once-in-a-lifetime moments. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds. We aspire to be our guests' jeweler of choice, whether it is for the magic of an Role
The Guest Experience Representative is an entry level multi-dimensional position where you can learn the foundations of retail operations and best practice in the jewelry sales industry. In this role your responsibilities span greeting and welcoming guests to accurately managing operational activities such as point of sale transactions. In addition, you will greet and check in guests, turnover to sales associates, manage service or repair requests, assist with special orders, work with product inventory, and communicate with guests via telephone and email. Over your tenure, you will have the opportunity to learn about the legendary Robbins Brothers sales process. At all times, you will adhere to the company's operational and security policies and procedures involved in operating a store.
The Guest Experience Representative works closely with the General Manager, Floor Manager, Operations Manager/Coordinator in all aspects of the Retail Store
function and is responsible for modeling, support and adherence to company policies, procedures, and values.
GuestServices
• Completes all required on-boarding and assigned training modules in the prescribed timeframe.
• Greets guests with a pleasant and professional demeanor.
• Promptly answers telephone calls according to established company guidelines.
• Demonstrates professional communication skills and responds to guests without delay.
• Interacts with guests in a caring and professional manner with verbal and written communication.
• Replies promptly to guests questions and requests, works continuously to exceed their expectations.
• Responds to guest's time sensitive needs, acknowledges sense of urgency, and meets deadlines.
• Ensures all guests information is captured and entered into store systems.
• Demonstrates superior guestservice when delivering new purchases or repaired jewelry.
• Provides quality care assurance to guests and acknowledges concerns.
• Capable of recognizing additional buying behavior and demonstrates collaboration skills for guest turnover.
Service Orientation
• Greets guest, makes a positive impression, and builds rapport.
• Utilizes active listening to determine guests needs, i.e., design and service, special orders, merchandise pick up.
• Effectively coordinates design and service, repair requirements or special orders on behalf of guest, completes documentation and adheres to policies and procedures.
• Addresses guests' concerns, utilizes effective problem-solving skills, and engages team members and managers for support at appropriate the time, adheres to store procedures.
• Exhibits initiative to engage guests and demonstrates a service orientation when required by traffic in the store.
• Determine guests' buying behavior, introduce Robbins Brothers promotions.
• Collaborates and brainstorms with team members, knows when to transition guest to colleague.
• Prioritizes tasks and manages time effectively to meet expectations, deadlines, and
targets.
• Practices all aspects of guest relationship management.
• Assists guest experience manager with social medial responsibilities.
Store Operations
• Adheres to office opening and closing procedures as required by the company policy.
• Inspects daily sales transactions and ensures accounts are balanced, addresses discrepancies.
• Accurately enters the point of sale (POS) transaction into the system.
• Ensures merchandise case counts are accurate by following the required company processes.
• Accurately creates move orders and enters transactions into merchandise system.
• Adheres to corporate directed merchandise price changes, ensure process and procedures are followed.
• Examine daily jewelry repair logs and reconcile completed work.
• Reconcile certificate of replacement value documents and ensure accuracy.
• Reads and responds to all office emails in a timely and professional manner.
• Adheres to shipping and receiving policies and demonstrates required procedures for the same.
Store and Office Maintenance
• Maintains merchandise display cases throughout the day.
• Orders office supplies to maintain stock as required.
• Stock the guest lounge as required.
• Maintain store collateral supplies.
Store Security
• Adheres to company security policies and procedures for store operations.
• Maintains continual awareness of security concerns when operating within the store.
• Adheres to company policies and procedures for handling merchandise.
• Complies with policies and procedures for opening and closing the store.
Values
• Demonstrates integrity in work practices by adhering to company policies and procedures, i.e., attendance, training, duties as assigned, corporate requests, etc.
• Displays ability to share information and receive feedback in a business appropriate manner, manages conflict with open dialogue.
• Acts in the best interest of the guests, team, and company.
• Exhibits transparency and fairness in all transactions and interactions.
• Takes responsibility for actions and decisions.
• Utilizes best practice strategies to meet time sensitive activities and interactions.
• Demonstrates Robbins Brothers Values.
Job Specifics
Job Type: Full-time
Reports To: Guest Experience Manager, Operations Manager, or Office Coordinator
Compensation: Hourly
Benefits:
• 401(k)
• Medical, Dental and Vision insurance
• Employee discount
• Vacation Shift:
• Day shift
• Evening shift
• Weekends Experience:
• Customer service: 3 years (Recommended)
• High-end sales: 3 years (Recommended)
• CRM software: 3 years (Recommended)
• Salesforce: 2 years (Preferred)
$32k-37k yearly est. Auto-Apply 60d+ ago
.Customer Service Representative.
Fiesta Auto Insurance 3.5
Guest service representative job in Merced, CA
Immediate Hiring at Fiesta Auto Insurance: Customer ServiceRepresentative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer ServiceRepresentative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: CA030 1210 W 16th St, Merced, CA 95340, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Other
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
$31k-39k yearly est. 60d+ ago
Asset Protection Service Representative - Monte Vista Crossing
The Gap 4.4
Guest service representative job in Turlock, CA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
* Provides a high level of visible, overt presence to prevent loss and safety issues.
* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.
* Greets customers and provides service.
* Maintains Physical Security of the store.
* Assists leadership in proper handling of escalated customer situations.
* Assists Asset Protection Coordinators during external shoplifting apprehensions.
* Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.
* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).
* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).
Who You Are
* The Asset Protection ServiceRepresentative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.
* They are responsible for monitoring the customer entrance/exit.
* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.
* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.
* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.
* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $16.50 - $17.80 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$16.5-17.8 hourly 60d+ ago
Autobody Collision Customer Service Representative
Chilton Auto Body
Guest service representative job in Modesto, CA
Customer ServiceRepresentative
Department: Operations
Reports to: Location Manager
PLEASE REPLY BY INCLUDING YOUR RESUME!!
The Customer ServiceRepresentative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real plus including CCC. YOU MUST HAVE EXPERIENCE IN THE AUTO BODY COLLISION REPAIR INDUSTRY!!
Responsibilities:
Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Experience Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.
Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.
Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting location manager with expense documentation (updating RHO), and conducting Accounts Receivable follow-up.
Training: Complete assigned role-based training through Collision University and additional internal and business partner supported training as necessary.
Additional responsibilities as assigned.
Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion
Requirements:
Previous experience in the automotive industry preferred - CCC One knowledge a real plus!!
Ability to work collaboratively with the team to meet shared objectives.
Effective time management.
Able to multitask and manage competing priorities
Communicate effectively with teammates, customers, and business partners.
Proficient with computers.
Excellent customer service skills.
Valid drivers' license required.
Eligible to work in the United States.
Willing and able to pass a thorough background check.
Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m.
Preferred Qualifications:
Bilingual (Spanish).
Knowledge of the Collision Industry.
Pay Rate: $20-30 depending on experience
Benefits:
Bonuses
Paid holidays and 2 weeks PTO
Medical, dental, vision, life insurance
Matching 401(k)
$20-30 hourly 27d ago
Customer Service Representative - State Farm Agent Team Member
Kristen Eaton-State Farm Agent
Guest service representative job in Oakdale, CA
Job DescriptionBenefits:
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Kristen Eaton Insurance Agency, Inc. in Oakdale, CA is an established and growth focused insurance agency. Were looking for an outgoing and motivated individual to reach out to existing and potential customers, assess and understand their insurance needs, provide quotes, and ultimately earn their business.
If you speak fluent Spanish and English and you love meeting new people, enjoy helping others succeed, and have a strong goal orientation this may be the position youve been looking for! People from all walks of life have succeeded in this role - you could be the next one!
We are currently hiring an Insurance Account Representative team member for our Oakdale, CA location.
The ideal candidate - Does this sound like you?
Youre driven to improve and enjoy setting and hitting goals.
Youre organized and pride yourself on being efficient and effective with your time.
You enjoy competing against yourself and for awards.
You have a strong desire to help individuals, families, and businesses protect themselves from unexpected losses.
You have the ability to follow a structured review process to ensure customers have the right products and services for their specific needs.
Enjoy working in a very fast-paced environment.
The ideal candidate will have:
The ability to connect and build rapport with people in person, on the phone, or over video calls.
3 years experience in detailed clerical customer service and record keeping. (Retail Customer Service is not the same).
Youre a master multi-tasker - you can talk and type without missing a beat.
Curiosity and a desire to understand their prospects needs so they can market the appropriate products and services to them.
Proficiency with Word, Excel, and Outlook
Responsibilities + Opportunities:
Must be willing to obtain Property & Casualty and Life & Health Insurance Licenses (required to obtain).
Meeting with customers to share our insurance products and services.
Ultimately, being able to close your customers on the products and services youve recommended.
Documenting all conversations and ensuring youre taking whatever action is needed to move the process forward.
Your success will be driven by your ability to drive new business to the agency.
Setting and confirming appointments with customers
Handling payments
Identifying opportunities to serve our customers and be mindful to make sure they have the right products and services for their circumstances.
The opportunity to deal with a wide variety of people on a daily basis.
This position offers: (OR Why You Want This Opportunity:)
The opportunity to work in a high-performing agency with other high-achievers.
A competitive base salary, plus commission. This is your chance to let your drive and effort determine your income level.
Medical Benefits
Paid Time Off + Holidays
Comprehensive Paid Training with continuous and ongoing training/mentorship.
If this sounds like something youd enjoy - please apply now to start the conversation!
Keywords:
Insurance, Life Insurance, Property & Casualty Insurance, General Insurance, Commercial Insurance,
Term Life Insurance, Umbrella Insurance, Health Insurance, Sales, Casualty Insurance, Disability
Insurance, Homeowners Insurance, Liability, Insurance agent, Insurance Broker, Insurance Agency
Sales, Prospecting, Business Development, Lead Generation, Inside Sales, Outside Sales, Field Sales,
Account Representative, Account Manager, Account Executive, Sales Development Rep,
Finance, Banking, Teller, Mortgage Banker, Business Banker, Sales, Server, Serving, Customer Service, CSR, Bilingual, Spanish
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
Health insurance
On-the-job training
Paid time off
Professional development assistance
Shift:
Day shift
Language:
Spanish (Required)
$40k-80k yearly 3d ago
CSR INSIDE SALES 1
Daikin 3.0
Guest service representative job in Modesto, CA
Job Description
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
Provide excellent customer service via face to face, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
Participate in additional projects/activities to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferred
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
Good phone etiquette and e-mail etiquette
Ability to deal with high-volume customer traffic
Effective verbal skills - must be able to explain fairly technical parts of information clearly
Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders
Effective organizational skills and time management skills including ability to prioritize and multi-task
High level of attention to detail and accuracy
Ability to establish positive working relationships with internal and external customers and employees
Ability to use good judgment and strong work ethics and integrity on the job
Ability to understand and follow procedures, work instructions, and company policies
Competency:
Experience:
1 - 3 years of progressive sales experience
Education/Certification:
High School diploma or GED equivalent, some colleges preferred
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To:
Branch Manager / Supervisor, Customer Service
Payrate: $18.64 to $23.50 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
$18.6-23.5 hourly 11d ago
Customer Service Rep 1
First Tactical LLC
Guest service representative job in Modesto, CA
Job Description
The Customer ServiceRepresentative is responsible for coordinating activities with customers, sales representatives, administration and production to satisfy our customers' requirements. This individual will also answer telephone inquiries, respond to order inquires, general customer inquiries, customer complaints and process Customer orders with accuracy meeting or exceeding department goals.
Essential CSR Functions:
Coordinates activities with customers, sales representatives, administration and production to satisfy our customers' requirements including but not limited to measuring (sizing) customers, entering orders, supporting distributors, sales reps, and creating / maintaining call logs. Provides administrative support to the Sales Department.
Answers telephones and responds to orders, general customer inquiries, and customer complaints.
Assists sales representatives with order status information, expediting orders and troubleshooting information.
Communicates directly with the customer providing information such as: purchase order status and ship dates for open orders.
Handles customer complaints and inquiries.
Facilitates special and rush order requests from sales reps and direct customers; coordinates - orders with production.
Completes and verifies all customer purchase orders.
Performs other essential duties as assigned.
Qualifications:
High school diploma or its equivalent.
Language Proficiency: All candidates must be fluent in English, with the ability to speak, read, and write at a professional level.
Minimum of (3) three years of experience within the Customer Service or related field.
The ability to operate various word-processing software, spreadsheets, and database programs.
Regular and predictable attendance is an essential function of this position.
Be available to work overtime with minimal notice.
Excellent customer service relations skills.
Ability to set priorities and manage time effectively.
Ability to work independently.
Physical Demands:
Sitting for long periods.
Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty-five pounds such as files, stacks of paper, reference and other materials.
Moving from place to place within the office; minimum reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.
$32k-42k yearly est. 11d ago
Front Desk Agent
Usc 4.3
Guest service representative job in Parksdale, CA
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.
The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.
We are seeking a Front Desk Agent to join our rapidly growing team.
The Opportunity:
As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service. We constantly strive to provide the
best USC experience
, and we hope that you can help us continue to exceed our guests' expectations.
The Accountabilities:
Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests' identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.
Review accounts and charges with guests during the checkout process.
Assist in pre-registration and blocking of rooms for reservations. Take same day and future reservations when necessary. Know cancellation procedures.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Work closely with the housekeeping department, and coordinate room status updates by notifying the department of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
Coordinate requests for maintenance and repair and maintain guests' room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
Answer inquiries pertaining to hotel services and amenities, area dining, entertainment, and travel directions.
Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.
Read and initial the daily pass-on log and bulletin board. Knowledgeable of daily activities and meetings in the hotel.
Handle all in-house calls and communicate guest comments, complaints, and requests to the appropriate and managers.
Arrange tours, taxis, or other transportation, or restaurant reservations for guests upon request.
Report any unusual occurrences or requests to the assistant manager or manager on duty.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Minimum Education: High school or equivalent.
Minimum Experience: 1 year. Combined experience/education as substitute for minimum education.
Minimum Field of Expertise: Customer service.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
What We Prefer:
Preferred Education: Bachelor's Degree.
Preferred Experience: 2 years of experience in Hospitality and/or Hotel customer service.
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit *****************************************
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research.
Will you be one? Join us!
FIGHT ON!
The hourly rate for this position is $28.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
Minimum Education:
High school or equivalent
Combined experience/education as substitute for minimum education
Minimum Experience:
1 year
Combined education/experience as substitute for minimum experience
Minimum Field of Expertise:
Customer service
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
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$28 hourly Auto-Apply 9d ago
Customer Service Representative (CSR)
Contigo Auto Insurance Center, Inc. 4.3
Guest service representative job in Modesto, CA
Job DescriptionSalary: $16.90 - $17.90 Hourly
Start Your Career With Contigo Become a CSR!
At Contigo Insurance, this isnt just a customer service role its the beginning of a long-term career in a place where people grow, advance, and find stability.
Youll join a team that believes in your potential, supports your development, and helps you build meaningful skills that can transform your future.
Were looking for someone who enjoys helping others, thrives in a positive team environment, and brings warmth and professionalism to every customer interaction.
Full-time:
Monday to Friday: 9:00 AM 6:00 PM
Every other Saturday: 10:00 AM 4:00 PM
Days off: Sunday + 1 additional weekday
What Youll Do
Welcome and assist customers with kindness and professionalism
Provide clear information and guidance about our services
Support office operations to keep everything running smoothly
Build relationships with clients through trust and great service
Learn and grow through ongoing coaching and training
What Were Looking For
Friendly, reliable, service-oriented attitude
Strong communication and people skills
Desire to grow and build a long-term career
Preferred: Bilingual (Spanish & English) with strong customer service skills.
If youre looking for stability, growth, and a workplace that believes in you
You belong here.
Apply Today!
$16.9-17.9 hourly 19d ago
Front Desk
Grand Fitness Mgmt, LLC
Guest service representative job in Modesto, CA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Pay Rate $17.00 per hour
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$17 hourly 13d ago
Front Desk
Grand Fitness
Guest service representative job in Modesto, CA
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Pay Rate $16.50 per hour
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $16.50 per hour
$16.5 hourly 44d ago
Insurance Specialist CSR, Madera CA
Neri Insurance Agency
Guest service representative job in Madera, CA
Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Qualifications
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9 AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
$32k-41k yearly est. 9d ago
Full-Time Customer Service Representative - Onsite Newbury Park, CA
Wildflower Cases
Guest service representative job in Parksdale, CA
Here at Wildflower Brands, LLC, we are one of the leaders in our industry for custom limited edition iPhone cases. We stand by our mission to provide quality products and services to our customers. To treat our customers and coworkers in a kind and friendly manner, and to be a positive influence in the community.
The Receptionist provides customer service and administrative support to ensure efficient operation of office and warehouse team.
This position is fully onsite in Newbury Park, California from 8 AM to 5 PM, Monday through Friday.
Scheduled hours are subject to change based on business needs during the holidays and weekends.
We are committed to creating an inclusive workplace and are proud to be an equal opportunity employer.
Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age (40 and over), physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under California or federal law.
$32k-41k yearly est. 3d ago
Customer Service Representative
Michaels 4.2
Guest service representative job in Airport, CA
Artistree-DFW AirportThe Administrative Associate is responsible for ensuring finished goods inventory is accurate and placed into inventory; input, maintenance and reporting of daily production information. Attendance, as scheduled, is an essential function of the Administrative Associate job.
Major Activities
Manufacturing
Assist with cycle counts, print/apply SKU labels for all products; report any discrepancies or errors to the Supervisor
Process and ship orders in the IMS when required; contact transportation for pickup
Post daily finished goods production records
Record and track production productivity
Generate manual work orders for JIT (Just-In-Time) production
Generate production Reports; file daily production records & work orders
Provide KPI (Key Performance Indicator) report to Supervisor and Manager
Cross-train into other positions and provide support to other production teams or functions as needed
Quality
Verify that all inbound/outbound freight paperwork is filled out completely and correctly
Audit weekly purchase orders and verify that quantities shipped match SKU number on order
Monitor and corrects transaction errors
Safety & Organization
Maintain a clean work area for safe and efficient operation, including replenishment of supplies
Follows all company safety policies; wear appropriate safety equipment, as needed
Minimum Education
High School Diploma, G.E.D., or equivalent
Minimum Special Certifications or technical skills
Proficient in MS Office; intermediate to advanced Excel skills
Minimum Type of experience the job requires
1 year experience in manufacturing environment; Inventory Management/Data Entry
Other
Ability to count, match and compare sequences of numbers
Ability to read, write, and speak English fluently; convey and receive information effectively
General, verbal, and numerical intelligence
Detail-oriented and maintain a high level of accuracy; keen sense of urgency
Must be able to critically analyze problems and develop effective solutions.
Must detail-oriented and accurate.
Must have excellent time management, organizing, and prioritizing skills
Physical Requirements
Must be able to constantly walk and stand.
Must be able to lift and carry up to 20lbs/ 9.07kg above shoulders and reach above head.
Must be able to grasp with both hands occasionally.
Must be able to comply with all safety-related standards and requirements, including the correct utilization of personal protective equipment.
Review physical requirements matrix for all requirements
Work Environment
Ability to work with high noise levels and work around moving machinery
Ability to work in a non-climate controlled environment which is subject to dust and high/low temperatures
Ability to work safely in a fast pace manufacturing environment
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$33k-42k yearly est. Auto-Apply 9d ago
Night Auditor
Autocamp Hospitality Group
Guest service representative job in Midpines, CA
Part-time Description
Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.
AutoCamp is seeking a Front Desk Night Auditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis.
AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations - we call it Outdoor Hospitality.
Sound good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.
Requirements
ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:
Greet and welcome guests by speaking in a warm, friendly and courteous manner.
Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp's policies.
Collect and distributes messages for guests.
Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Resolve guest complaints and assists with inquiries that relate to Autocamp's services, events, directions, local attractions, etc.
Assist in solving billing discrepancies.
Perform cancellations according to procedures.
Follow through and complete Supervisor's checklist by end of shift.
Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.
Attend department meetings.
Perform any other duties as requested by Supervisor.
DESIRED SKILLS AND EXPERIENCE
Ability and Comfort in Working with Cloud Based Applications
Preferred: Knowledge of Google Suite products.
Preferred: Customer service background.
EDUCATIONAL REQUIREMENTS AND PREFERENCES
No educational requirement.
Preferred: College degree in hospitality, business administration or similar.
THE RIGHT PERSON WILL….
Strong Relational Skills
Thoroughness and an Attention to Detail
Excellent and Attentive Customer Service
Must be a MacGyver, and able to find solutions when issues arise.
Salary Description 21.00 Hour
$34k-42k yearly est. 4d ago
Guest Relations
MHC Equity Lifestyle Properties
Guest service representative job in Groveland, CA
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Guest Relations in Groveland, California. With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Guest Relations in Groveland, California.
What you'll do:
The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law.
Your job will include:
* Monitor the property with a keen eye for any property issues or potential problems.
* Ensure that the property is properly secured.
* Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
* Monitor all incoming guests through the campground gate and validate if access is acceptable.
* Perform routine patrols, golf cart and rental inspections.
* Take camping reservations, check people in and out and sell day passes at the Welcome Center.
* Prioritize guest safety and happiness.
* RV Site / Housing available.
* Seasonal position begins mid-May and ends late-August.
Skills & experience you need:
* High school diploma or equivalent.
* Basic reading, writing and math skills and the ability to use computer applications.
* Ability to thrive in a collaborative team environment.
* Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
* Exceptional customer service and communications skills and a friendly demeanor.
* Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
* Valid driver's license, good driving record and current auto insurance.
* Ability to working weekends and holidays on a regular basis.
Estimated compensation for this position in the states of CA, WA, NY, and CO, is:
: $16.90 - $16.90
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is:
Hourly: $16.90 - $16.90
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
$30k-39k yearly est. Auto-Apply 49d ago
Front Desk
Grand Fitness Mgmt, LLC
Guest service representative job in Ceres, CA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Pay Rate $17.00 per hour
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$17 hourly 29d ago
Customer Service Representative
Fiesta Auto Insurance 3.5
Guest service representative job in Patterson, CA
Immediate Hiring at Fiesta Auto Insurance: Customer ServiceRepresentative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer ServiceRepresentative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: CA095 106 E Las Palmas Ave #F, Patterson, CA 95363, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
$31k-39k yearly est. 60d+ ago
Guest Relations
MHC Equity Lifestyle Properties
Guest service representative job in Groveland, CA
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Guest Relations in Groveland, California. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
RV Site/Accommodation available.
The position begins mid-April and ends late September.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is:
: $16.90 - $16.90
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is:
Hourly: $16.90 - $16.90
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
$30k-39k yearly est. Auto-Apply 57d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Merced, CA?
The average guest service representative in Merced, CA earns between $25,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Merced, CA
$33,000
What are the biggest employers of Guest Service Representatives in Merced, CA?
The biggest employers of Guest Service Representatives in Merced, CA are: