Guest service representative jobs in Scranton, PA

Pay Transparency: $11.00 - $12.00/hour (DOE) Role and Responsibilities The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members and creates a friendly and welcoming environment. Specific Responsibilities Essential Functions * Greet members/guests enthusiastically and efficiently handle the check-in process * Answer telephone and field calls * Schedule services appointments and take reservations either in person or by phone * Assist members with purchases of retail goods and club services * Present membership information to prospective members, as well as refer them to Member Sales Department * Be knowledgeable about all programs and activities offered throughout the center * Promote club services and activities * Assist with keeping the club well stocked and clean * Inventory of food items as well as locker and laundry service * Maintain communication log and lost & found ledger * Handle member injury and illness incident reporting * Administer emergency care to members and guests in need of assistance * Work as a TEAM with all other departments * Other duties and responsibilities as assigned by supervisor Other Functions * Promote club services and activities * Assist with keeping the club well stocked and clean * Attend Active Wellness site meetings and trainings * Handle injury and illness and security incident reporting Qualifications Qualifications and Education Requirements * Previous health club personal training experience is a plus. * Previous experience with Member Management Systems is a plus. * Basic accounting skills, customer service skills, results oriented, basic computer skills, ability to multitask, and commitment to the fitness industry * Minimum GED/High School Diploma or equivalent * Must be detail oriented, organized and highly responsive with a commitment to customer service * Strong verbal communication skills * Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry * AED/CPR/First Aid Certified * Proof of citizenship or legal status Physical and Working Conditions * Ability to take the responsibility for the health and safety of others * Ability to stand for several hours in a same shift; ability to lift 25 lbs * Fitness club environment * Must follow OSHA and Active Wellness safety standards This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Active Wellness LLC is an equal opportunity employer.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.

Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele. Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders. Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world. GUEST SERVICE AGENT Mandarin Oriental, Lago di Como's Guest Service Agent is in charge of welcoming and registering guests. Duties and responsibilities: * Welcome and register guests upon arrival accordingly to hotel standards; * Assist and escort guests to their rooms or their destination within the Resort; * Provide quality service by responding to guest's requests promptly, efficiently and courteously; * Dealing with enquiries both in person, over the phone and via e-mail; * Address, check and register special guests' preferences recorded PMS; * Provide pre-arrival support for upcoming guests; * Anticipate guests' needs in order to provide an exceptional and unique guest experience in line with MOHG standards; * Support the Concierge Team in offering recommendations for restaurants and activities; * Review invoices and accounts accordingly to hotel policy and procedures; * Take payments and handle cash float properly as outlined in the MOHG Controller's manual; * Showing co-operation and support to all the Resort colleagues; * Stay current with developments, procedures and news through Hotel communication channels; * Perform any other reasonable duty as required by the Management Team. Requirements: Mandatory: * Previous experience in luxury hospitality in the same or similar position; * Full proficiency in English and Italian; an additional language is preferred * Excellent guest service attitude; * Good computer skills; * Ability in multitasking and time-management; * Charming and outgoing personality with elegant manners and excellent communication skills; * Brilliant teamwork skills and attitude; * Able to stand for extended periods of time; * Flexible schedules and working hours; willingness to work on week-ends and holidays required. Desiderable: * Very good knowledge of restaurants, bars, theatres, events and attractions in the Lake Como area; * Very good knowledge of transportation options and airport. We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

First Keystone Community Bank is looking to add a new positive team player to our staff at our Briar Creek! Come join a friendly, customer service-oriented team with a proud tradition of over 160 years of serving our local communities. We're searching for a retail or sales-minded individual with an emphasis on quality customer service and attention to detail who is looking to provide a pleasant and efficient banking experience to all our customers. Previous experience with cash handling or customer service is preferred, as well as the ability to identify customer needs beyond normal teller transactions and refer them to our other great First Keystone Community Bank team members who can assist them further! This is a full-time position on our team with approximately 37.5 hours per week, including Saturday mornings. First Keystone Community Bank offers competitive pay rates, paid holidays and vacation, 401k, educational benefits, and career growth opportunities! First Keystone Community Bank is an Equal Opportunity Employer.

Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force. This is a full-time, entry-level position. Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site. THE IDEAL CANDIDATE WILL: Prioritize the customer experience Manage multiple responsibilities with a high degree of professionalism Build positive relationships with our customers and sales force Be able to problem solve, work independently, and support other team members. RESPONSIBILITIES Inbound & Outbound Telephone Calls & Emails Accurate and Efficient Customer Order Entry Customer and Sales Force Assistance REQUIREMENTS Written and verbal communication is required Proficient in Excel, Word and Outlook Proficient English language skills required Excellent Telephone Etiquette Ability to Multitask BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.

As a Customer Service Representative at our Truck Stop, you will be the face of the company and ensure that every customer has a positive experience. You will assist truck drivers and other travelers with their needs, from fueling to providing information about available services and amenities. You must be attentive, friendly, and efficient, ensuring all tasks are completed while maintaining a high level of customer satisfaction. Key Responsibilities: Customer Service: Greet customers and offer assistance with fueling, purchasing goods, or any other needs. Handle customer inquiries and provide solutions to their problems promptly and professionally. Offer recommendations on services, food, beverages, and amenities available at the truck stop. Process customer transactions, including cash, credit, and debit payments at the fuel pumps or retail areas. Assist with vehicle and driver needs, including directions, amenities (showers, restrooms), and other relevant services. Store Operations: Ensure the store area is clean, stocked, and well-organized. Monitor fuel inventory and report any discrepancies or issues to management. Assist in stocking shelves, replenishing products, and maintaining proper product placement in the retail area. Maintain cleanliness and safety standards in the store, fueling areas, and restrooms. Problem Resolution: Address customer complaints or concerns, providing solutions or escalating issues to management when needed. Manage stressful situations with professionalism, ensuring the customer's needs are met. Team Collaboration: Work closely with other team members to ensure smooth operations and customer satisfaction. Assist with opening and closing duties when required. Safety and Compliance: Adhere to safety policies, including those related to fueling operations and hazardous materials. Follow company procedures for handling cash, credit cards, and other transactions. Benefits Health Care Plan (Medical, Dental & Vision) Family Leave (Maternity, Paternity)

KELLY Services About Kelly Services As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. Job Description As a Customer Care Agent, you will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. To be successful in our client culture and in this role you will need to be a motivated self-starter, capable of operating with minimal day-to-day direction yet maintaining a high degree of pro-activity and communication to clients and team members. They must also be proficient with Microsoft Office and general computer skills. They must be able to work in fast-paced environment and have a willingness to assume responsibility to achieve personal initiatives. If you would like to be considered sooner, please submit a resume today for consideration to or call (570) 574-2116. Qualifications Kelly Services is currently looking for Customer Services Representatives for the following shifts in the Hazleton, PA area: Full-time Hours of Operation 6:00 am to 10:00 pm (Various Schedules) $10.75 to $11.50 (step increases) Casual Work and environment Paid Training One Year of Experience is preferred. Required Education and Experience Basic Computer Skills Good Grammar and Spelling required High School Diploma/GED Clear Communication for telephone work Additional Information Benefits: From Kelly Services Holiday and Service Bonus Pay to qualified employees Medical Benefits available through third party vendor, if qualified Qualified employees can participate in Prescription plan-offering free or discounted prescriptions Weekly Pay Direct Deposit or Payroll Card available Perks Program: As a Kelly Employee get discounts on cell phones, accessories, loans and restaurants to name a few.

Job Details Lake Harmony, PA Full-Time/Part-Time High School None Hospitality - HotelDescription The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Resort Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Resort Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.

WHAT WE ARE LOOKING FOR: Have you ever dreamed of being a part of the Blue Mountain Resort team? Winter season is right around the corner, and we want YOU to be a part of our team! Guest Services Associates are responsible for providing exceptional customer service to our guests at the resort. We are seeking a punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for an opportunity to provide a guest with an experience that is beyond their expectations and excited for the opportunity to create guests for life. REQUIREMENTS: * The desire to be an integral part of a growing resort team. * A friendly, guest-focused, and responsive attitude. * A high level of organization and time management abilities. * The ability to juggle and prioritize changing tasks and varying guest needs in a fast-paced environment. * Exceptional listening and communication skills. * A willingness to work a flexible schedule in a variety of weather conditions and temperatures as needed. * Weekend and Nights hours preferred. * Must be 18 years of age. WHAT YOU CAN EXPECT: * Provides exceptional service while helping guests select products and packages that best suit their individual needs. * Conducts ticket sales and rental transactions in a courteous, service-oriented manner. * Responds in a positive and helpful manner while addressing guest questions and concerns. * Identifies opportunities to recommend and upsell products and services to visitors. * Perform general clerical duties. * Maintains cleanliness of workspaces and surrounding areas. WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work! WHY IT'S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect. This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time. Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Job Description Responsibilities: Guest Services: Greet guests warmly, provide a positive first impression, and assist with requests throughout their stay. Reservations & Check-in/out: Register guests, assign rooms, manage check-in and check-out procedures efficiently, and handle key distribution. Communication: Answer phone calls, respond to guest inquiries, and act as a liaison between guests and other hotel departments (e.g., housekeeping, maintenance). Financial Transactions: Process payments, handle cash and credit card transactions, verify payment methods, and reconcile the cash drawer. Problem Resolution: Handle and resolve guest complaints and issues promptly and professionally. Administrative Tasks: Maintain a clean and organized front desk area, manage mail and packages, and handle general office duties like filing and faxing. Qualifications: Previous experience in customer service or the hospitality industry is preferred. High school diploma or equivalent Flexibility to work varied shifts, including nights, weekends, and holidays. Physical ability to stand for prolonged periods. Skills: Excellent communication, interpersonal, and problem-solving skills. Strong organizational and multitasking abilities. Ability to remain calm and professional in a fast-paced or high-pressure environment. Proficiency with computers, Microsoft Office, and hotel management/reservation software is a plus. Experience with multi-line phone systems.

Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing. #WeWantYou Work Shift: Regular Knock, knock. Hear that sound? That's opportunity!

Job Details HONESDALE, PA $12.00 - $12.00 HourlyDescription Himalayan Institute Job Description Title: Guest Services Associate Department: Guest Services Reports To: Guest Services Assistant Manager Position Details: Part Time | Possible Weekend Shifts Job Summary: Are you friendly and organized? Do you love helping others? If you… Love working with people and making them happy Have a warm, engaging and positive personality Are a friendly and professional communicator with first rate telephone and computer skills Always go above and beyond in service and teamwork Are organized and detailed in your follow through with the ability to handle and prioritize a number of tasks at one time Have basic accounting skills Can get to and from work on your own And would enjoy… Providing top-notch customer service Managing reservations, cancellations, and helping guests with any issues and complaints Making sure rooms are ready for check in Being the go to person for any questions guests may have about programs, transportation, or restaurant advice Keeping up to date with room prices, special offers, and upcoming programs so you can help guests with accurate information and suggestions Performing office tasks like answering phones and emails and keeping things organized Showing off your super cleaning skills by keeping our reception area tidy and welcoming Assisting in the evacuation process in the event of a fire Giving tours of our Retreat Center Apply Now! Benefits: Vegetarian meals Access to yoga classes and exclusive seminars Discounts at the wellness and retreat centers Discounts at MOKA Origins Be part of a mission-driven family focused on personal and professional growth

Job Description Cove Haven Resort is looking for a Night Auditor who genuinely enjoys being around people and can manage multiple tasks at once. Prior hotel front desk experience is highly desired. However, we are willing to train the right person. An agreeable attitude and superior customer service skills are required. Candidates must have a professional appearance and experience in customer service, preferably with at least 1 year of experience in a hotel front desk. The shifts are generally from 12p to 8a, from Sunday through Saturday. PRINCIPLE RESPONSIBILITIES: Balances all daily work for the hotel. Posts and balances charges in a timely and efficient manner. ESSENTIAL FUNCTIONS: Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information, including the number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Promotes and administers guest loyalty programs for arriving guests. Ensures guest knows the room's location and arranges for a team member to accompany the guest to the room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensures rooms and services are correctly accounted for within guest statements. Properly accounts for services provided by the hotel. Assists guests with check-out payments or changes. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to and understands requests, responds with appropriate actions, and provides accurate information such as outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions. Promptly answers telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages, and facsimiles or other special items for customers as requested. Fields guest complaints, conducts thorough research to develop the most effective solutions and negotiates results. Listens and extends assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert, especially during emergency situations and heavy hotel activity. Plans and implements detailed steps by using experienced judgment and discretion. Posts and balances all hotel work for each day. Prepares restaurant audits to breakdown and balance restaurant figures. Handles all computer end-of-day issues and problems that might occur throughout the shift. Reconciles credit card system to daily transaction list from rooms. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Perform other duties and responsibilities as assigned or required. PHYSICAL REQUIREMENTS: Below is a listing of the physical requirements for standard performance of this job: Frequency Key: Rare, Occasional, Frequent, or Constant Sitting Occasional Walking, Standing Frequent Climbing Stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smelling Rare Lifting/Carrying (20 lbs.) Occasional Travel Rare SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and to be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation. Knowledge of accounting operations to include all aspects, such as accounts receivable, payroll, etc. Ability to access and accurately input information into a computer using Excel software and other various software programs Basic mathematical and calculator skills to prepare mathematical calculations without error Office machines: operate calculator/10-key by touch, copier, fax machine, and telephone Must possess the ability to post and balance large amounts of charges efficiently and accurately Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work Maintain an open line of communication between guests, team members and management QUALIFYING STANDARDS: Education High School graduate or equivalent required Experience Some work experience in related field preferred. Grooming All team members must maintain a neat, clean and well-groomed appearance (specific standards available). The ideal candidate will take pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the hotel's business needs. Candidates selected for further consideration will be contacted within two weeks of the closing date of this job ad. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status. When you join the Avalon Hospitality Group team, you become a member of its team, which has been working and growing together for more than 25 years. At Avalon, team members are encouraged and rewarded for their achievements. We welcome guests with clean guestrooms and thoughtful service. If you share these values, we encourage you to explore your next career opportunity with Avalon.

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. You must be 18 years of age

Job Description Seeking a detail-oriented and reliable Night Auditor to oversee nightly hotel operations, ensure guest satisfaction, and maintain accurate financial records. The ideal candidate has excellent communication skills, a strong attention to detail, and can work independently. Responsibilities Perform nightly audits of all hotel financial transactions and accounts. Process guest check-ins, check-outs, and payments. Assist guests with inquiries and resolve any issues that arise during the night shift. Prepare daily reports for management, detailing the previous day's financial activity. Ensure the security and safety of the hotel, its guests, and staff throughout the night. Monitor hotel occupancy levels and ensure room availability. Handle any emergency situations that may occur. Qualifications Previous experience in a similar role or front desk position is preferred. Strong mathematical and analytical skills. Excellent communication and customer service skills. Ability to work independently and manage time effectively. High school diploma or equivalent required; further education is a plus. Knowledge of hotel operations and procedures. Familiarity with standard office and accounting software is beneficial Requirements: Availability to work 11:00 PM - 7:00 AM, including weekends and holidays.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)