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Hospital secretary vs appointment scheduler

The differences between hospital secretaries and appointment schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital secretary and an appointment scheduler. Additionally, a hospital secretary has an average salary of $38,074, which is higher than the $34,414 average annual salary of an appointment scheduler.

The top three skills for a hospital secretary include patients, scheduling appointments and surgery. The most important skills for an appointment scheduler are patients, phone calls, and scheduling patient appointments.

Hospital secretary vs appointment scheduler overview

Hospital SecretaryAppointment Scheduler
Yearly salary$38,074$34,414
Hourly rate$18.30$16.55
Growth rate-8%-8%
Number of jobs9,38317,639
Job satisfaction--
Most common degreeAssociate Degree, 30%High School Diploma, 31%
Average age4949
Years of experience22

Hospital secretary vs appointment scheduler salary

Hospital secretaries and appointment schedulers have different pay scales, as shown below.

Hospital SecretaryAppointment Scheduler
Average salary$38,074$34,414
Salary rangeBetween $27,000 And $51,000Between $27,000 And $42,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-UC Santa Barbara
Best paying industry-Internet

Differences between hospital secretary and appointment scheduler education

There are a few differences between a hospital secretary and an appointment scheduler in terms of educational background:

Hospital SecretaryAppointment Scheduler
Most common degreeAssociate Degree, 30%High School Diploma, 31%
Most common majorBusinessBusiness
Most common college--

Hospital secretary vs appointment scheduler demographics

Here are the differences between hospital secretaries' and appointment schedulers' demographics:

Hospital SecretaryAppointment Scheduler
Average age4949
Gender ratioMale, 12.0% Female, 88.0%Male, 12.4% Female, 87.6%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between hospital secretary and appointment scheduler duties and responsibilities

Hospital secretary example responsibilities.

  • Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
  • Keep family up to date regarding their love ones in surgery.
  • Establish excellent relationships with all patients and co-workers.
  • Compose, type and finalize agenda by summarizing information; compile packet documents; edit and proofread agenda; disseminate information.
  • Update and distribute weekly chemotherapy schedule.

Appointment scheduler example responsibilities.

  • Manage patient pre-op responsibilities, and generate all necessary paperwork.
  • Utilize the appropriate screening tools to accurately schedule internally refer patients for MRI appointments.
  • Obtain and enter complete registration demographic and insurance verification information (primary and secondary) into EMR system.
  • Implement a new TCMS and EHR database for the doctor's internal use.
  • Organize & archive electronic documents; scan and link charts and documents into the EHR
  • Used knowledge of key medical terms to determine patient's symptoms and refer to triage nurse when applicable.
  • Show more

Hospital secretary vs appointment scheduler skills

Common hospital secretary skills
  • Patients, 26%
  • Scheduling Appointments, 15%
  • Surgery, 9%
  • Transcription, 9%
  • Dictation, 8%
  • Administrative Functions, 8%
Common appointment scheduler skills
  • Patients, 33%
  • Phone Calls, 10%
  • Scheduling Patient Appointments, 8%
  • Customer Service, 5%
  • Outbound Calls, 4%
  • Medical Terminology, 4%

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