Hospital secretary vs medical receptionist

Differences between hospital secretary and medical receptionist duties and responsibilities

Hospital secretary example responsibilities.

• Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
• Keep family up to date regarding their love ones in surgery.
• Establish excellent relationships with all patients and co-workers.
• Compose, type and finalize agenda by summarizing information; compile packet documents; edit and proofread agenda; disseminate information.
• Update and distribute weekly chemotherapy schedule.

Medical receptionist example responsibilities.

• Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
• Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
• Resolve concerns of terminally ill patients with compassion and professionalism.
• Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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