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Hospital secretary vs referral coordinator

The differences between hospital secretaries and referral coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital secretary and a referral coordinator. Additionally, a hospital secretary has an average salary of $38,074, which is higher than the $35,179 average annual salary of a referral coordinator.

The top three skills for a hospital secretary include patients, scheduling appointments and surgery. The most important skills for a referral coordinator are patients, customer service, and medical terminology.

Hospital secretary vs referral coordinator overview

Hospital SecretaryReferral Coordinator
Yearly salary$38,074$35,179
Hourly rate$18.30$16.91
Growth rate-8%-8%
Number of jobs9,38365,934
Job satisfaction--
Most common degreeAssociate Degree, 30%Bachelor's Degree, 31%
Average age4949
Years of experience22

Hospital secretary vs referral coordinator salary

Hospital secretaries and referral coordinators have different pay scales, as shown below.

Hospital SecretaryReferral Coordinator
Average salary$38,074$35,179
Salary rangeBetween $27,000 And $51,000Between $27,000 And $44,000
Highest paying City-Portland, ME
Highest paying state-Maine
Best paying company-Horizon Laser Vision
Best paying industry-Health Care

Differences between hospital secretary and referral coordinator education

There are a few differences between a hospital secretary and a referral coordinator in terms of educational background:

Hospital SecretaryReferral Coordinator
Most common degreeAssociate Degree, 30%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common college--

Hospital secretary vs referral coordinator demographics

Here are the differences between hospital secretaries' and referral coordinators' demographics:

Hospital SecretaryReferral Coordinator
Average age4949
Gender ratioMale, 12.0% Female, 88.0%Male, 10.2% Female, 89.8%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between hospital secretary and referral coordinator duties and responsibilities

Hospital secretary example responsibilities.

  • Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
  • Keep family up to date regarding their love ones in surgery.
  • Establish excellent relationships with all patients and co-workers.
  • Compose, type and finalize agenda by summarizing information; compile packet documents; edit and proofread agenda; disseminate information.
  • Update and distribute weekly chemotherapy schedule.

Referral coordinator example responsibilities.

  • Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
  • Ensure CPT and ICD-9 coding are accurate and complete according to AMA's guidelines and for third party intermediaries.
  • Contact medical insurance companies and provide ICD-9 diagnosis and CPT procedure codes for patient's illness, condition or injury.
  • Apply ICD-9 and CPT-4 codes to complete referral requests online or via fax.
  • Conduct the entire office's EHR process and create a system to track old and new patient's records.
  • Incorporate core organizational values of quality, respect, integrity, partnership, and compassion in all activities and decisions.
  • Show more

Hospital secretary vs referral coordinator skills

Common hospital secretary skills
  • Patients, 26%
  • Scheduling Appointments, 15%
  • Surgery, 9%
  • Transcription, 9%
  • Dictation, 8%
  • Administrative Functions, 8%
Common referral coordinator skills
  • Patients, 30%
  • Customer Service, 12%
  • Medical Terminology, 7%
  • Patient Care, 4%
  • Data Entry, 4%
  • EMR, 3%

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