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Hospitality representative vs field technical representative

The differences between hospitality representatives and field technical representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospitality representative and a field technical representative. Additionally, a field technical representative has an average salary of $52,665, which is higher than the $36,509 average annual salary of a hospitality representative.

The top three skills for a hospitality representative include patients, customer service and surgery. The most important skills for a field technical representative are customer service, technical support, and customer satisfaction.

Hospitality representative vs field technical representative overview

Hospitality RepresentativeField Technical Representative
Yearly salary$36,509$52,665
Hourly rate$17.55$25.32
Growth rate4%4%
Number of jobs102,858200,868
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 51%
Average age4747
Years of experience22

What does a hospitality representative do?

Hospitality representatives are guest service specialists who are generally employed in hotels. Typical responsibilities of hospitality representatives include giving front desk services, processing payments from guests, and providing guests with information on various subjects. Common tasks include welcoming and greeting guests upon their arrival as well as managing the check-ins and check-outs. Also, they take care of the administrative jobs, assign guests to their rooms, and deliver messages and emails. Additionally, they cater to typical and unique requests and provide guests with information about transportation and restaurant recommendations.

What does a field technical representative do?

Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

Hospitality representative vs field technical representative salary

Hospitality representatives and field technical representatives have different pay scales, as shown below.

Hospitality RepresentativeField Technical Representative
Average salary$36,509$52,665
Salary rangeBetween $23,000 And $56,000Between $35,000 And $77,000
Highest paying City-Battle Creek, MI
Highest paying state-Maryland
Best paying company-MSC Software
Best paying industry-Technology

Differences between hospitality representative and field technical representative education

There are a few differences between a hospitality representative and a field technical representative in terms of educational background:

Hospitality RepresentativeField Technical Representative
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hospitality representative vs field technical representative demographics

Here are the differences between hospitality representatives' and field technical representatives' demographics:

Hospitality RepresentativeField Technical Representative
Average age4747
Gender ratioMale, 50.0% Female, 50.0%Male, 75.3% Female, 24.7%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.8% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between hospitality representative and field technical representative duties and responsibilities

Hospitality representative example responsibilities.

  • Achieve sales growth objectives by incorporating product/technical knowledge, teamwork, customer and multi-product focus, innovation and creativity.
  • Access pain clinics, neurology, rehab and physical medicine, anesthesia and psychiatry departments
  • Interview patients to determine eligibility for medicaid and collaborate with social workers.
  • Access oncology, pain clinics, palliative care departments, hospices, pharmacies, tumor boards
  • Include infusion disposables, pharmacueticals (proprietary and generic), oncology products and needle-free technologies.
  • Exceed goals with products in therapeutic areas of neurology, hypertension, women's health and arthritis.
  • Show more

Field technical representative example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Update systems with new application and OS version.
  • Write, implement, and maintain SQL queries and reports.
  • Attend advanced training courses for PC OS and hardware troubleshooting.
  • Maintain the SQL database, track updates per version of server, and replace system files.
  • Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
  • Show more

Hospitality representative vs field technical representative skills

Common hospitality representative skills
  • Patients, 39%
  • Customer Service, 20%
  • Surgery, 7%
  • Hippa, 6%
  • Product Knowledge, 3%
  • Acute Care, 2%
Common field technical representative skills
  • Customer Service, 20%
  • Technical Support, 19%
  • Customer Satisfaction, 9%
  • Product Knowledge, 6%
  • Technical Issues, 4%
  • Cooling Towers, 3%