Hospitality representative vs hospitality associate

The differences between hospitality representatives and hospitality associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a hospitality representative, becoming a hospitality associate takes usually requires 6-12 months. Additionally, a hospitality representative has an average salary of $36,509, which is higher than the $33,909 average annual salary of a hospitality associate.

The top three skills for a hospitality representative include patients, customer service and surgery. The most important skills for a hospitality associate are patients, patient care, and customer service.

Hospitality representative vs hospitality associate overview

	Hospitality Representative	Hospitality Associate
Yearly salary	$36,509	$33,909
Hourly rate	$17.55	$16.30
Growth rate	4%	-4%
Number of jobs	102,858	18,928
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 77%	Bachelor's Degree, 38%
Average age	47	40
Years of experience	2	12

What does a hospitality representative do?

Hospitality representatives are guest service specialists who are generally employed in hotels. Typical responsibilities of hospitality representatives include giving front desk services, processing payments from guests, and providing guests with information on various subjects. Common tasks include welcoming and greeting guests upon their arrival as well as managing the check-ins and check-outs. Also, they take care of the administrative jobs, assign guests to their rooms, and deliver messages and emails. Additionally, they cater to typical and unique requests and provide guests with information about transportation and restaurant recommendations.

What does a hospitality associate do?

A hospitality associate works to ensure that clients get to receive optimal services. They can work in various places such as hotels, restaurants, resorts, and even hospitals. Although the extent of their responsibilities depends on their industry of employment, it typically includes understanding the clients' needs, planning services, researching the ideal practices, liaising with external parties such as suppliers and vendors, and developing strategies to optimize operations. Moreover, they may directly communicate with clients to assist them with their needs, ensuring efficiency and client satisfaction.

Hospitality representative vs hospitality associate salary

Hospitality representatives and hospitality associates have different pay scales, as shown below.

	Hospitality Representative	Hospitality Associate
Average salary	$36,509	$33,909
Salary range	Between $23,000 And $56,000	Between $24,000 And $46,000
Highest paying City	-	Palo Alto, CA
Highest paying state	-	California
Best paying company	-	Salesforce
Best paying industry	-	Health Care

Differences between hospitality representative and hospitality associate education

There are a few differences between a hospitality representative and a hospitality associate in terms of educational background:

	Hospitality Representative	Hospitality Associate
Most common degree	Bachelor's Degree, 77%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Hospitality representative vs hospitality associate demographics

Here are the differences between hospitality representatives' and hospitality associates' demographics:

	Hospitality Representative	Hospitality Associate
Average age	47	40
Gender ratio	Male, 50.0% Female, 50.0%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 11.7% Unknown, 5.5% Hispanic or Latino, 19.6% Asian, 6.2% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between hospitality representative and hospitality associate duties and responsibilities

Hospitality representative example responsibilities.

Achieve sales growth objectives by incorporating product/technical knowledge, teamwork, customer and multi-product focus, innovation and creativity.
Access pain clinics, neurology, rehab and physical medicine, anesthesia and psychiatry departments
Interview patients to determine eligibility for medicaid and collaborate with social workers.
Access oncology, pain clinics, palliative care departments, hospices, pharmacies, tumor boards
Include infusion disposables, pharmacueticals (proprietary and generic), oncology products and needle-free technologies.
Exceed goals with products in therapeutic areas of neurology, hypertension, women's health and arthritis.

Hospitality associate example responsibilities.

Manage POS system while opening up drawer and entering data within system to remain compliant with owner's expectations.
Explain room service program to patients while utilizing effective written/oral communication skills.
Research all deny Medicaid cases.
Handle purchases using POS system that includes operating cash register and accounting of daily sales.
Coordinate hospital infection control program and HIPAA readiness taskforce.
Ensure high quality presentation of public spaces by testing exhibits for functionality and monitoring cleanliness of area and corridors.

Hospitality representative vs hospitality associate skills

Common hospitality representative skills

Patients, 39%
Customer Service, 20%
Surgery, 7%
Hippa, 6%
Product Knowledge, 3%
Acute Care, 2%

Common hospitality associate skills

Patients, 31%
Patient Care, 9%
Customer Service, 7%
HIPAA, 6%
Food Service, 5%
Cleanliness, 4%

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Hospitality Representative
Hospitality Representative vs Hospitality Associate

Updated January 8, 2025

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