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The differences between hospitality representatives and hospitality specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a hospitality representative, becoming a hospitality specialist takes usually requires 6-12 months. Additionally, a hospitality representative has an average salary of $36,509, which is higher than the $36,217 average annual salary of a hospitality specialist.
The top three skills for a hospitality representative include patients, customer service and surgery. The most important skills for a hospitality specialist are POS, patients, and proprietary software.
| Hospitality Representative | Hospitality Specialist | |
| Yearly salary | $36,509 | $36,217 |
| Hourly rate | $17.55 | $17.41 |
| Growth rate | 4% | -4% |
| Number of jobs | 102,858 | 69,787 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 62% |
| Average age | 47 | 40 |
| Years of experience | 2 | 12 |
Hospitality representatives are guest service specialists who are generally employed in hotels. Typical responsibilities of hospitality representatives include giving front desk services, processing payments from guests, and providing guests with information on various subjects. Common tasks include welcoming and greeting guests upon their arrival as well as managing the check-ins and check-outs. Also, they take care of the administrative jobs, assign guests to their rooms, and deliver messages and emails. Additionally, they cater to typical and unique requests and provide guests with information about transportation and restaurant recommendations.
A hospitality specialist is an expert in hospitality industry. They may work in conference centers, hotels and lodgings, parks and recreation centers, or many other venues. They are responsible for ensuring that hospitality accommodations are high-quality. They must provide leadership to create outstanding customer services at all levels of the organization. They manage employees and help them to meet their organization's goals.
Hospitality representatives and hospitality specialists have different pay scales, as shown below.
| Hospitality Representative | Hospitality Specialist | |
| Average salary | $36,509 | $36,217 |
| Salary range | Between $23,000 And $56,000 | Between $26,000 And $48,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Alaska |
| Best paying company | - | Alameda Health System |
| Best paying industry | - | Pharmaceutical |
There are a few differences between a hospitality representative and a hospitality specialist in terms of educational background:
| Hospitality Representative | Hospitality Specialist | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between hospitality representatives' and hospitality specialists' demographics:
| Hospitality Representative | Hospitality Specialist | |
| Average age | 47 | 40 |
| Gender ratio | Male, 50.0% Female, 50.0% | Male, 37.9% Female, 62.1% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.8% American Indian and Alaska Native, 0.2% | Black or African American, 12.9% Unknown, 5.7% Hispanic or Latino, 18.8% Asian, 7.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |