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Hospitality representative vs sales support technician

The differences between hospitality representatives and sales support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a hospitality representative, becoming a sales support technician takes usually requires 2-4 years. Additionally, a sales support technician has an average salary of $59,559, which is higher than the $36,509 average annual salary of a hospitality representative.

The top three skills for a hospitality representative include patients, customer service and surgery. The most important skills for a sales support technician are customer service, product knowledge, and inbound calls.

Hospitality representative vs sales support technician overview

Hospitality RepresentativeSales Support Technician
Yearly salary$36,509$59,559
Hourly rate$17.55$28.63
Growth rate4%4%
Number of jobs102,858177,065
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 51%
Average age4747
Years of experience24

Hospitality representative vs sales support technician salary

Hospitality representatives and sales support technicians have different pay scales, as shown below.

Hospitality RepresentativeSales Support Technician
Average salary$36,509$59,559
Salary rangeBetween $23,000 And $56,000Between $33,000 And $106,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-Apple
Best paying industry--

Differences between hospitality representative and sales support technician education

There are a few differences between a hospitality representative and a sales support technician in terms of educational background:

Hospitality RepresentativeSales Support Technician
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hospitality representative vs sales support technician demographics

Here are the differences between hospitality representatives' and sales support technicians' demographics:

Hospitality RepresentativeSales Support Technician
Average age4747
Gender ratioMale, 50.0% Female, 50.0%Male, 76.4% Female, 23.6%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.8% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between hospitality representative and sales support technician duties and responsibilities

Hospitality representative example responsibilities.

  • Achieve sales growth objectives by incorporating product/technical knowledge, teamwork, customer and multi-product focus, innovation and creativity.
  • Access pain clinics, neurology, rehab and physical medicine, anesthesia and psychiatry departments
  • Interview patients to determine eligibility for medicaid and collaborate with social workers.
  • Access oncology, pain clinics, palliative care departments, hospices, pharmacies, tumor boards
  • Include infusion disposables, pharmacueticals (proprietary and generic), oncology products and needle-free technologies.
  • Exceed goals with products in therapeutic areas of neurology, hypertension, women's health and arthritis.
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Sales support technician example responsibilities.

  • Manage the maintenance, repair, and operation of POS equipment.
  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Preform transfer on phone numbers and set-up of VOIP phone services
  • Assist in creating Linux FTP servers and solving internal networking issues.
  • Assist with router setup and acquiring and IP address for Intranet and Internet.
  • Train client in POS operations and tasks; share knowledge of software capabilities.
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Hospitality representative vs sales support technician skills

Common hospitality representative skills
  • Patients, 39%
  • Customer Service, 20%
  • Surgery, 7%
  • Hippa, 6%
  • Product Knowledge, 3%
  • Acute Care, 2%
Common sales support technician skills
  • Customer Service, 20%
  • Product Knowledge, 18%
  • Inbound Calls, 4%
  • Customer Support, 4%
  • IP, 4%
  • Technical Sales Support, 3%