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Housing management representative vs account representative

The differences between housing management representatives and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a housing management representative and an account representative. Additionally, an account representative has an average salary of $36,977, which is higher than the $35,960 average annual salary of a housing management representative.

The top three skills for a housing management representative include patients, customer service and logistics. The most important skills for an account representative are customer service, patients, and patient accounts.

Housing management representative vs account representative overview

Housing Management RepresentativeAccount Representative
Yearly salary$35,960$36,977
Hourly rate$17.29$17.78
Growth rate-4%-8%
Number of jobs163,751183,446
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Average age4046
Years of experience1212

What does a housing management representative do?

A housing management representative directly communicates with clients in housing services. Their responsibilities include responding to inquiries and concerns, helping clients understand the terms and extent of services, offering payment arrangements, and negotiating contracts, building positive relationships along the way. They may also participate in performing research and analysis, generating leads, gathering and analyzing housing applications, and coordinating with internal and external business partners. Moreover, as a housing management representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Housing management representative vs account representative salary

Housing management representatives and account representatives have different pay scales, as shown below.

Housing Management RepresentativeAccount Representative
Average salary$35,960$36,977
Salary rangeBetween $19,000 And $67,000Between $26,000 And $51,000
Highest paying CityNew York, NYLos Angeles, CA
Highest paying stateNew YorkCalifornia
Best paying companyBNY MellonNew Relic
Best paying industryTelecommunicationFinance

Differences between housing management representative and account representative education

There are a few differences between a housing management representative and an account representative in terms of educational background:

Housing Management RepresentativeAccount Representative
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college--

Housing management representative vs account representative demographics

Here are the differences between housing management representatives' and account representatives' demographics:

Housing Management RepresentativeAccount Representative
Average age4046
Gender ratioMale, 44.3% Female, 55.7%Male, 33.6% Female, 66.4%
Race ratioBlack or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.1% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage7%8%

Differences between housing management representative and account representative duties and responsibilities

Housing management representative example responsibilities.

  • Manage primary care and specialty provider contractual provisions for Medicare and Medicaid product lines.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Conduct face-to-face interviews with patients to determine eligibility for Medicaid.
  • Provide outstanding customer service, assisting patients as a financial counselor.
  • Format ACH wires from collection agencies, attorneys and trustees for nightly processing.
  • Interpret (EOB) correspondence receive to member's and (EOP) to providers.
  • Show more

Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
  • Show more

Housing management representative vs account representative skills

Common housing management representative skills
  • Patients, 21%
  • Customer Service, 12%
  • Logistics, 9%
  • Internal Audit, 7%
  • Outbound Calls, 5%
  • Payment Arrangements, 4%
Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%

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